F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to prevent skin breakdown for a resident that drools for 1 of 3
residents (R2) reviewed for quality of care in the sample of 5.
Residents Affected - Few
The findings include:
On 2/24/25 at 10:22 AM, V27 (R2's family member) said R1 on 1/18/25 was with the agency RT
(Respiratory Therapist - V18). V27 said R1 had wounds to the left side of her neck and the center of her
neck just (just below her tracheostomy tube). V27 said R2 drools a lot, and the staff must not have been
keeping her dry enough. V27 said R2 can't move and is unable to remove the drool herself. V27 said the
staff knows they must keep R2 dry, but they didn't do it and her skin opened up. V27 said she took pictures
of the wounds and notified the facility staff.
R2's Facesheet dated 2/24/25 showed diagnoses to include, but not limited to: demyelinating disease of the
Central Nervous System, tracheostomy (airway opening in the neck), heart failure, surgical repair of an
aortic dissection (2022), oxygen dependent, quadriplegia, need for assistance, and dysphagia.
R2's Care Plan revised 1/24/25 showed R2 had skin lesions to her left neck and anterior neck. There are no
interventions related to R2's frequent drooling and protecting the skin on her neck.
R2's Care Plan revised 11/28/22 showed she is at risk for complications related to trach placement.
R2's facility assessment dated [DATE] showed she had long and short-term memory problems and was
dependent on staff assistance for ADLs (Activities of Daily Living).
R2's Braden Scale dated 2/4/25 showed R2 was high risk for skin breakdown.
R2's 1/18/25 Wound Care Progress Note showed R2 had new skin issues to her neck. The notes showed
R2 had an open area on the left rear side of her neck and in the front of her neck under her stoma. The
note showed writer alerted RT of trach collar changes and to ensure trach collar ties are not too tight. The
writer placed an ABD barrier and treatment to the open areas. No measurements were documented in the
progress notes.
R2's Skin and Wound Note by V25 (Wound NP (Nurse Practitioner) dated 1/21/25 showed R2 had
mechanical device associated wounds to her neck anteriorly and on the left side. R2's left neck skin lesion
measured 4.5 cm x 0.8 cm x 0.2 cm; had moderate drainage, and the skin around the wound was fragile.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145650
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
(This would be linear in nature and lines up with a trach collar contacting R2's neck). R2's anterior neck skin
lesion measured 0.5 cm x 2 cm x 0.2 cm; had a moderate amount of drainage; and the skin around the
wound was fragile. This note showed to continue preventative measures per facility policy to decrease the
risk of further skin breakdown.
On 2/22/25 at 12:49 PM, V14 (RT) said she was familiar with R2. V14 said R2 was nonverbal and
dependent on the staff for all care. V14 said R2 had a contracture to her neck, so her head leaned to the
left side. V14 said R2's neck was pretty tight, and she always leaned toward the left. V14 said R2 drooled a
lot, so the moisture would get trapped on her neck. V14 said V27 (R2's family member) had bought Velcro
bibs to collect the moisture and those seemed to be helping some. V14 said the trach ties should be loose
enough that the therapist can fit two fingers underneath them. V14 said R2 did have a couple wounds to her
neck, near the trach ties (left neck) and under the trach (upper chest).
On 2/22/25 at 2:04 PM, V16 (LPN/Treatment Nurse) said if the staff find a new skin issue, then they
complete Risk Management, perform an assessment, and notify the physician, family, and Wound Care
Team. V16 said the Wound Care Team performs the dressing changes and rounds with the Wound Care
NP. V16 said R2 was dependent for all care, her neck was contracted toward the left side, and she had
areas that would open off and on. V16 said R2's wounds were classified by the Wound NP as moisture
associated, not pressure. V16 said R2 drooled frequently, and moisture is hard on the skin. V16 said the
skin becomes fragile and can easily open. V16 she was notified on 1/18/25 that R2 had a linear open area
to their left neck (closer to the rear of her neck) and another wound in the left, front of her chest, right under
the trach opening. V16 explained R2's neck was always leaning to the left side, the moisture from drooling,
and the tie laying on the fragile skin of the left side of her neck caused it to open. V16 said there was a
combination of contributing factors. V16 said she was unsure how the wound to the front of R2's neck had
opened. V16 stated, All I know is she was constantly drooling, and it made the skin fragile.
On 2/24/25 at 11:10 AM, V17 said R2 was dependent for care, her neck bent to the left, and she drooled a
lot. V17 said R2 was frequently wet around her neck and trach area. V17 said R2's family had bought Velcro
bibs and those were helping some with the moisture.
On 2/24/25 at 12:46 PM, V25 (Wound Care NP) said he had classified R2's wounds as skin lesions
because they were MASD (Moisture Associated Skin Damage). V25 said R2's wounds didn't present as
pressure ulcers and that's why he classified them as moisture associated. V25 said R2 drooled frequently,
and her neck was contracted to the left. V25 said the position of R2's neck caused moisture (drool) to be
trapped around the trach/neck area. V25 said R2's skin became very fragile and opened. V25 said R2 had a
wound to her left neck (along the trach ties) and to the anterior neck (near the trach opening). V25 said R2
was at a high risk for skin breakdown due to the trapped moisture and any aggravating factor (such as the
trach ties, trach collar) rubbing on the skin could cause combined damage. V25 said to prevent the skin
from opening it was important to keep that area as dry as possible. V25 said they started placing an ABD
(thicker foam dressing) between the trach ties and R2's skin to prevent further breakdown. V25 said the
treatment was started after R2's developed open areas to her left neck and anterior neck.
The facility's Skin Care Prevention Policy reviewed 2/2024 showed, All residents will receive appropriate
care to decrease the risk of skin breakdown . 9. Clean skin at time of soiling and at routine intervals.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 2 of 2