F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow their change of condition policy by not immediately
notifying the physician or nurse practitioner of a white patches in the mouth and on the tongue for one
resident for two days. This affected for one of three (R352) residents reviewed for notification.
Findings include:
R352 was admitted to the facility on [DATE] with a diagnosis of chronic respiratory failure, tracheostomy
status, weakness and lack of coordination. R352 Minimum Data Set, dated [DATE] documents a brief
interview for mental status score of 12/15 which indicate cognitively intact. Under oral hygiene documents
R352 requires supervision or touching assistance which indicate helper provides verbal cues and or
touching and or contact guard.
On 5/13/25 at 12:20PM, Surveyor observed yellow mucous and raised white/ yellow patches on R352
tongue and roof of mouth. R352 said he has not had any oral care in two weeks. V7 (nurse) was made
aware of concern during observation and confirmed observation.
On 5/15/25 at 3:38PM, V41 (Infectious disease nurse practitioner) said she was notified today (5.15.25) of
concern related to R352's mouth. V41 said R352 is dependent on staff to assist with oral care and at higher
risk for oral infection due to medications and tracheostomy. V41 said R352 required prescription mouth
wash for infection and would have expected to be notified when first observed.
On 5/16/25 at 11:47AM, V44 (Medical doctor) said he was not made aware of any concerns related to
R352's mouth until he saw him today (5/16/25). V44 said he would expect to be notified of changes to
R352. If he was notified, he would have ordered medication immediately for R352. V44 said he agrees with
the treatment V41 ordered.
Facility policy revised 10/24 titled Change in Resident condition documents: it is the policy of the facility
except in medical emergency to alert the resident, resident physician and resident responsible party of a
change in condition. Nursing will notify the residents physician or nurse practitioner when there is a
significant change in the residents physical, mental or emotional status.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 20
Event ID:
145650
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and records review the facility coded the MDS inaccurately by submitting a resident was
discharged to the hospital instead of documenting the resident was discharged home. The facility failed to
document accurate assessment information for PASRR identification. This affected five of five residents
(R149, R3, R29, R65. R83,) reviewed for accuracy of assessments.
Residents Affected - Some
Findings include:
1. On 5/15/25 at 1:33PM V32, MDS Nurse, said R149 MDS section A says she was discharged to short
term hospital. V32 said R149's progress notes say she went home. V32 said it is a conflict. V32 said we will
do a correction of this MDS. MDS assessment dated [DATE] section states R149 was discharged to short
term general hospital (acute hospital).
Progress notes dated 2/26/25 states R149 was discharged with family.
2. R3's face sheet shows diagnosis of anxiety, and major depression.
R3 MDS dated [DATE] section I for mood disorders shows diagnosis of anxiety, and depression.
Section A for identification information, A1500 denotes is the resident currently considered by the state
level II PASRR process to have serious mental illness and/or intellectual disability or a related condition?
No is checked.
3. R83's face sheet shows diagnosis of anxiety, and major depression.
R83 MDS dated [DATE] section I for mood disorders shows diagnosis of anxiety, and depression.
Section A for identification information, A1500 denotes is the resident currently considered by the state
level II PASRR process to have serious mental illness and/or intellectual disability or a related condition?
No is checked.
4. R65 face sheet shows diagnosis of anxiety, and major depression.
R65 MDS dated [DATE] section I for mood disorders shows diagnosis of anxiety, and depression.
Section A for identification information, A1500 denotes is the resident currently considered by the state
level II PASRR process to have serious mental illness and/or intellectual disability or a related condition?
No is checked.
5. R29 face sheet shows diagnosis of anxiety, depression, schizophrenia, and bipolar.
R29 MDS dated [DATE] section I for mood disorders shows diagnosis of anxiety, depression,
schizophrenia, and bipolar.
Section A1500 denotes is the resident currently considered by the state level II PASRR process to have
serious mental illness and/or intellectual disability or a related condition? No is checked.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 2 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility PASRR review policy presented by V2 (Administrator) denotes in-part preadmission screening
resident review, to prevent inappropriate placement of persons with serious mental illness, intellectual
disability or other development disability and ensure that all nursing facility applicants and residents
regardless of payor source are identified, evaluated, and determined to be appropriate for admission of
continued stay and provide with specified services, if needed. Level 1 identify all applicants to a Medicaidcertified Nursing facility, regardless of payor source, who possibly have MI, ID/DD and identify all persons
for a level 2 screening.
Event ID:
Facility ID:
145650
If continuation sheet
Page 3 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record the facility failed to refer a resident with serious mental illness for preadmission
screening level 2 for two of two residents (R29 and R83) reviewed for appropriate PASRR screening.
Findings include:
1. R29 face sheet shows diagnosis of anxiety, depression, schizophrenia, and bipolar, R29 MDS dated
[DATE] section I for mood disorders shows diagnosis of anxiety, depression, schizophrenia, and bipolar.
Section A1500 denotes is the resident currently considered by the state level II PASRR process to have
serious mental illness and/or intellectual disability or a related condition? No is checked.
Request was made to review R29 PASRR level 2 assessment.
During this survey the facility failed to provide a PASRR level 2 for R29.
On 5/16/25 at 2:14pm V28 (social service) said R29 has diagnosis of serious mental illness, R29 should
have been referred for a PASRR level 2.
2. R83 face sheet shows diagnosis of anxiety, and major depression, R83 MDS dated [DATE] section I for
mood disorders shows diagnosis of anxiety, and depression. Section A for identification information, A1500
denotes is the resident currently considered by the state level II PASRR process to have serious mental
illness and/or intellectual disability or a related condition? No is checked.
Request was made to review R83 PASRR level 2 assessment. V28 (social services) presents a level one
PASRR for R83 dated May 13, 2024.
During this survey the facility failed to provide a PASRR level 2 for R83.
On 5/16/25 at 2:14pm V28 (social service) said R83 has diagnosis of serious mental illness, R29 should
have been referred for a PASRR level 2.
Facility PASRR review policy presented by V2 (Administrator) denotes in-part preadmission screening
resident review, to prevent inappropriate placement of persons with serious mental illness, intellectual
disability or other development disability and ensure that all nursing facility applicants and residents
regardless of payor source are identified, evaluated, and determined to be appropriate for admission of
continued stay and provide with specified services, if needed. Level 1 identify all applicants to a Medicaidcertified Nursing facility, regardless of payor source, who possibly have MI, ID/DD and identify all persons
for a level 2 screening.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 4 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On
05/13/25 at 11:21AM R148 said, I haven't' had a shower since before being in the hospital. I would really
like a shower. I had my hair washed by the beauty shop, nearly 2 weeks ago. R148 looks oily and clumped
together. R148 said, I would like a shower, I would not refuse one. V55, R148's son, present during
interview and said she could be bathed or washed more or better.
Residents Affected - Few
R148 cognition assessment dated [DATE] identifies a score of 15, cognitively intact.
5/15/25 at 11:47AM V56, CNA, was asked if she gave R148 a shower. R148 said, I don't really remember
who she is, I don't work that side often. If they refuse a shower, we document it. I may have given a bed
bath. We document bed bath or shower and give the shower sheet to the nurse.
5/15/25 11:51 am V57, CNA, said, We know who our shower is by the green binder. Showed the surveyor
the binder. V57 said R148's showers are on Thursday and Saturday evenings.
Shower sheets for R148 dated 4/24- 5/10 do not indicate a shower was given, not if a bed bath or refusal
was provided. Shower sheets dated 5/1 and 5/13/25 identify a bed bath was given.
On 5/13/25 11:48AM V39, CNA, said therapy got her R148 today. V39 said, I changed her. Her pad was
soiled after her therapy and then she wanted to be changed again now. I washed her up now. R148 is in the
bed, fully dressed.
On 05/15/25 at 12:11 PM V46, Restorative Nurse, said, I don't do anything with showers. The Unit manager
or maybe wound care is in charge of that. It is not restorative job to determine if the patient can receive a
shower or bed bath.
On 05/15/25 at 12:34 PM V39, CNA, said, I gave R148 a bed bath on 5/13. That is what R148 wanted. I
have given R148 bed baths before.
On 5/15/25 at 12:36PM V6, Unit Manager, said unless an order is written that a resident is not safe to have
showers, then the resident is considered to be safe to have a shower. V6 said, Showers are offered three
times per week. If the resident refuses, the CNA is to notify the nurse, the nurse will speak with the
resident, and if not resolved then I will be notified the resident is refusing to shower. The shower sheet
should be marked refused. The nurse will attempt to determine if the resident is refusing because they have
preferences for a different time, date, or something. We should then documents this in the progress notes. I
am not sure if the shower preferences get care planned, but it could be helpful. No one has reported that
R148 has refused showers. It could be they see the bed bath as the same as a shower. A bed bath is not
the same as a shower. Even if a patient is on contact isolation, they can get showers in their rooms. R148's
room has a private shower. R148 would need 1 person to assist her with showers.
The facility shower schedule identified R148 to be showered on Tuesday, Thursday, and Saturday evenings.
R148's functional ability assessment dated [DATE] identifies she requires substantial to maximal assistance
with showers and assistance with transfers for showers. No documentation was presented as
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 5 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
evidence that R148 has been offered a shower or that she refused. No documentation of R148
bathing/shower preferences was provided or found in the records reviewed. The care plan for R148 does
not address bathing/shower and level of assistance required.
The facility policy for Activities of Daily Living dated 9/24 states in part a program of ADL is provided to
prevent disability and return or maintain residents at their maximal level of function based on their
diagnosis. a program of assistant and instructions in ADL skills is care plan and implemented. Showers or
baths are scheduled, and assistance is provided when required.
The facility Bathing policy dated 9/24 states all residents are offered a bath or shower at least once per
week.
Based on observation, interview and record review, the facility failed follow their policy and offer a shower at
least weekly and failed to ensure effective oral care was provided. This affected two of three residents
R148, R352 reviewed for activities of daily living. This failure resulted in R352 to be observed with yellow
mucus and patches on the tongue area.
Findings include:
1. R352 was admitted to the facility on [DATE] with a diagnosis of chronic respiratory failure, tracheostomy
status, weakness and lack of coordination. R352 Minimum Data Set, dated [DATE] documents a brief
interview for mental status score of 12/15 which indicate cognitively intact. Under oral hygiene documents
R352 requires supervision or touching assistance which indicate helper provides verbal cues and or
touching and or contact guard.
On 5/13/25 at 12:20PM, Surveyor observed yellow mucous and raised white/ yellow patches on R352
tongue and roof of mouth. R352 said he has not had any oral care in two weeks.
On 5/13/25 at 12:33PM, V7(nurse) said she observed what appeared to be thrush (yellow or white patches)
in R352's mouth.
On 5/13/25 at 12:48PM, V38 (respiratory director) said all staff are responsible for providing oral care to the
residents. V38 said she observed yellow raised spot on R352's tongue. V38 provided oral care to R352 with
sponge. R352 upper mouth had large yellow pieces of what appeared to be mucous removed from his
mouth.
On 5/15/25 at 3:38pm, V41 (Infectious disease nurse) said she was notified today of concern related to
R352 mouth. V41 said R352 is dependent on staff to assist with oral care and at higher risk for infections
due to medications and tracheostomy. V41 said R352 required prescription mouthwash at this time to help
with the infection.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 6 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to follow the plan of care for assistance with hygiene
for a dependent resident. This affected one of three residents (R57) reviewed for activities of daily living for
dependent residents.
Residents Affected - Few
Findings Include:
On 5/13/25 at 10:44am R57 was observed resting in bed, alert. R57 observed with long beard hair, unkept.
R57 said the staff is always busy, so he has been shaved. R57 said he would like his beard shaved. R57
said he does not want his hair cut. R57 said he does not know when the last time he was shaved. R57 said
his nails needs to be cut down also. R57 said they staff are too busy. R57 said he cannot shave himself.
On 5/14/25 at 10:56am R57 observed with long beard hair, unshaved.
On 5/15/25 at 10:30am R57 observed with long beard hair, unshaved, and nails observed long and
unclean.
5/15/25 Vx (CNA) said she was R57 aide, and she didn't notice anything about R57 needing to be shaved.
R57 care plan dated with initiated date of 11/15/2023 denotes in-part ADL (Activity of Daily living: R57
requires assist with daily care needs r/t limited ROM (range of motion) and mobility he has a dx (diagnosis)
of L ( left) Hemiparesis. He has weakness r/t (related to) HTN and COPD he requires rest periods. Total
assist of two person assists for transfers, extensive assist x two with dressing, bed mobility, hygiene and
bathing. Limited assist of one with eating. Interventions denotes, one assist dressing, bed mobility, hygiene
and bathing.
R57 MDS dated 4/2025, section GG for functional abilities requires substantial/maximal assist.
Facility policy activities of daily with last review date 9/2024 denotes in-part resident self-image is
maintained.
Facility policy title comprehensive care plan with last review date of 3/2024 denotes in-part the facility must
develop a comprehensive person-centered plan for each resident. The care plan will include focus
measurable goal, and interventions specific to the residents medical nursing, mental and psychosocial
needs.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 7 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to follow physician orders and provide
a Bipap machine for 5 days for a resident diagnosed with obstructive sleep apnea, and chronic respiratory
failure for one of one resident (R13) reviewed for following physician orders.
Residents Affected - Few
Findings include:
On 5/13/25 at 12:15pm R13 said the Nurse keeps telling her that the face mask is broken for her CPAP
machine. R13 said she did not have her CPAP placed on her last night (5/12/25) before she went to bed. A
gray face mask, connected to a clear tube, was observed on R13's nightstand.
V6 was made aware that R13 said her CPAP machine was broken. During a follow up interview, V6 said
she did not check to see if R13 machine was broken. At 3:10p during a tour of R13 room with V6 (Unit
manager) to identify R13 CPAP machine, V6 looked in all the drawers, and on the nightstand in R13's room,
there was no CPAP machine noted. V6 said she did not remove any machine from R13's room. V6 said she
informed respiratory therapy that R13 said her CPAP machine was broken. V6 said she did not have any
further information.
On 5/14/25 during survey tour with V51 to assess R13's skin, V51 observed R13 not easily arousable, R13
was observed with her eyes closed, not easily arousable. R13 did not have on her CPP/ BIPAP machine. A
white machine was observed on the nightstand at R13 bedside.
5/14/25 V38 (Respiratory Director) said R13 uses a BIPAP machine not a CPAP machine. V38 said she
after she was made aware yesterday (5/13/25), she retrieved R13's BIPAP machine from the storage room
(the machine was placed in storage after R13 last hospital stay on 5/5/25). V38 said R13 had another
BIPAP machine from the hospice company prior to her placing the machine in R13's room on 5/13/25. V38
said R13's BIPAP machine should be applied as ordered. R13's BIPAP machine was inspected with V38.
V38 identified the machine was new, never used, no water had been placed in the machine for set up. V38
said she worked with R13 on another unit and R13 did not refuse to wear her BIPAP. V38 said she would
expect the machine to be set up with water inside. V38 reviewed the serial number on the BIPAP machine
and the delivery paperwork for R13. V38 said the BIPAP machine settings are specific to R13, and the
company set up the settings specific to the resident orders.
On 5/14/25 at 3:14pm V49 (Sanctuary Hospice Rep) said the hospice company picked up their BIPAP
machine up from previous facility on 5/8/25 that was being used for R13. R13 was discharged from hospice
services.
R13 physician order sheet shows orders for AVAPS: TV 400, F 18, PS 10-15, EPAP +7 with full face mask.
Patient to utilize it at night. Can utilize prn during the day. Staff to assist patient with applying it at night and
removing in AM. (On at 9pm and off at 7am), every day and night shift for OSA (Obstructive Sleep Apnea).
5/16/25 11:11am V32 (Care plan Coordinator) said R13 does not have a plan of care in place for
obstructive sleep apnea, or use of BIPAP machine. V32 said she initiated the refusal care plan for R13 on
5/14 when she was made aware that R13 refuses the machine. V32 said she did not conduct an
assessment of R13 to inquire if R13 is refusing her BIPAP machine. V32 said she is not aware that R13 did
not have a BIPAP in place for her to use for 5 days from 5/8/25 to 5/12/25. V32 said R13 should have a care
plan in place for obstructive sleep apnea and use of BIPAP machine and the plan of care
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 8 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
should have been reevaluated if R13 was reusing the machine. V32 said R13 plan of care should be
individualized to her.
R13 care plan was reviewed, R13 does not have a plan of care in place for use of BIPAP machine and
medical diagnosis of obstructive sleep apnea.
Residents Affected - Few
Facility policy titled Physician Orders with last revision date 1/2023 denotes in-part physician orders may be
written by the provider or received by telephone by a licensed nurse or other licensed or registered
healthcare specialist who are legally authorized to do so.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 9 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. R111
diagnoses include but are not limited to fracture of lumbar vertebra, diabetes, protein calorie malnutrition,
and attention to gastrostomy. R111 is not verbally or physically responsive when spoken to or while staff
providing care.
Residents Affected - Few
On 05/14/25 at 10:35 AM V15, CNA, said, I check and change R111 every 2 hours. We check and change
everyone every 2 hours.
On 05/14/25 at 12:53 PM V30, wound nurse, accompanied surveyor to see R111. R111 in his bed laying
mostly on his right side. R111's right ear was resting on his shoulder and pillow. A visible 4x4 foam dressing
was over his left ear. V30 said R111 has deep tissue injuries to his left ear, elbows, sacrum, ischium, feet,
and left lateral neck/head areas, skin tears and lacerations over his right hand. V30 said interventions for
pressure relief include a horse shoe shaped neck pillow, heel boots, and an air mattress set to his weight.
The neck pillow was not on R111 neck and was at the top of the mattress. V30 said interventions include
turn every 2 hours for all residents who can't reposition themselves. V30 did not make any movement or
response during observations and conversations at this time.
On 5/15/25 at 1:55PM V30, Wound care, said R111's right ear wound was identified on 5/1/25 and present
on readmission. V30 said the wound was unstageable. On 5/12/25 the right ear measured 0.7 x 1.0 x 0.1
deep, and at stage 3. V30 was asked specifically what intervention were put in place for V30's ear pressure
ulcer. V30 said interventions include turn and reposition, every 2 hours, wedges in his room help him be
elevated off his sides and bottom, and an air mattress, protein supplements were added. V30 said these
wounds were present since before his readmission. V30 said R111 has always had an air mattress
originally delivered on 12/26/24. V30 said interventions are appropriate for R111. V30 said they are
repositioning R111 enough. The surveyor asked if the facility completed a tissue tolerance test for R111.
V30 said a tissue tolerance test has not been done to V30's knowledge. The surveyor asked V30 if R111's
care plan includes the use of his neck pillow. V30 said it's not on there. V30 was asked if bolsters are on the
care plan and V30 said they are not on there. V30 said they have heel boots and turn and reposition every
2 hours on the care plan. V30 said R111 has about 18 skin impairments (without counting). V30 said we
complete unavoidable documents we fill them out and the nurse practitioner reviews and signs them. V30
said R111 has unavoidable documentation for his sacrum and left ear but not the right ear because it did
not develop in the facility.
On 5/16/25 at 11:42 AM V32, MDS Nurse, said the purpose of the care plan is how they know what care
and services to provide to the residents. V32 said the action part of the care plan is the interventions, what
we are doing. V32 said the care plan is individualized based on resident needs and preferences. V32 said
anyone providing care to the resident has access to the care plan.
On 5/16/25 at 11:52AM V44, Doctor, said R111's prognosis is poor. R111 is a bedbound patient. R111 said
interventions for pressure relief should be followed. The surveyor discussed the unavoidable assessment
completed by the facility for R111's ear with the intervention for heel protectors. R111 said, I don't see that
applying to an ear wound.
V30 provided a list with R111 skin impairments including left ear unstageable pressure ulcer acquired in
house and right ear stage 3 pressure ulcer. There are 18 impairments on the list for R111.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 10 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
On 5/16/25 at 11:46AM V30 said we use Braden scale for everyone. V30 said R111 is at high risk for
pressure ulcers.
Level of Harm - Actual harm
Residents Affected - Few
Review of R111 wound progress notes date 5/12/25 identify sacrum pressure ulcer, right knee, right hand,
right lateral foot, and left leg vary from pressure to venous. Wounds on bilateral ears and left side of head
and breakdown on various sites of body. Right ear pressure ulcer stage 3 size 0.7 x 1 x0.1, peri wound skin
is fragile. Left ear pressure unstageable size 2.8 x 1.9 x 0.1 granulation and eschar present. Peri wound
fragile. Pictures include in document of left ear.
Care plan provided to the surveyor by the facility for R111 reviewed and does not include use of
wedge/bolster, neck pillow. There is no intervention for turning or repositioning or frequency. There is no
intervention specific to R111 left and right ear to relieve pressures, except for treatment.
An Unavoidability/Avoidability Determination for R111 ulcer site left ear, unstageable onset 4/21/25.
Diagnosis identified Severe PVD, Urinary and Bowel incontinence, and history of pressure ulcers.
Interventions include moisture barrier after each incontinent episode, pressure relief mattress, low air loss,
turn and reposition every 2 hours, supplements, and tube feeding.
The policy for Skin Management: Treatment/General Wound Treatment dated 4/2024 states, in part,
treatment guidelines have been developed to serve as a general protocol for selecting the type of treatment
or dressing to be used. The facility recognizes that the selection of treatment protocol is individualized
based on the resident condition and practice patterns .implement prevention protocol according to resident
needs. Mobility: turn and reposition as needed using a person centered approach.
Based on interview and record review, the facility failed to prevent one resident with a tracheostomy, who
was identified as high risk for skin breakdown and dependent on staff for care, from acquiring a wound, and
failed to follow their policy to develop and implement interventions individualized based on the resident's
condition for one resident at high risk for skin breakdown with 18 impaired skin areas. This affected two of
three residents (R111, R122) reviewed for pressure sore. This failure resulted in R122 sustaining an open
wound to the left side of the neck measuring 7 cm x 1cm x 0.5 cm at the tracheostomy collar.
Findings include:
1. R122 was admitted to the facility on [DATE] with a diagnosis of respiratory failure, type II diabetes,
abnormal posture and tracheostomy status. R122's Minimum Data Set, dated [DATE] documents R122 is
dependent on staff for rolling left to right and for all activities of daily living.
R122's Braden scale for predicting pressure sore risk documents score of 8. A score of 9 or below indicates
very high risk for skin breakdown.
On 5/15/25 and 5/16/25 at 10:46 AM, R122 was observed in bed with head leaning to left side. R122 had
tracheostomy collar in place. A tracheostomy collar is a soft, clear mask that fits over the tracheostomy tube
to deliver oxygen that has a green thin strap that goes around the neck.
R122's skin and wound evaluation dated 5/4/25 documents in house acquired laceration to left side of neck
measuring length 6.5 (centimeters, CM) x 0.7 CM).
R122's wound assessment report dated 5/6/25 documents: Resident was in bed for wound evaluation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 11 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
Resident has Respiratory Failure, and Cerebral Infarction. Resident is status trach/vent, incontinent, and
poor bed mobility. Resident has laceration injury to the neck due to trach collar. Injury was picked up and is
being treated. Primary Etiology: Skin Tear/Laceration. Stage/Severity: Stage 3. Size: 7 cm x 1 cm x 0.5 cm
R122's wound note dated 5/13/25 documents: Resident has laceration injury to the neck due to trach collar.
Injury was picked up and is being treated. Primary Etiology: Skin Tear/Laceration Stage/Severity: chronic
On 5/16/25 at 12:27PM, V43(Wound NP) said R122's wound was classified as a laceration due to the
shape of wound being straight and linear. The opening was caused from resident moisture causing the skin
to became softer and easier for foreign force to cause breakdown. R122 trach collar was determined to be
the cause of opening along with moisture. V43 said it was classified as laceration and skin tear which are
the one in the same and can be used interchangeable. V43 said the wound stage three on initial note was
done in error.
On 5/16/25 at 10:59AM, V3 8(Respiratory Manager) said R122's had a wound to left neck which could have
been caused by friction from the trach collar. V38 said staff are supposed to ensure the strap is placed on
pad the to ensure it does not irritate the skin.
On 5/15/25 at 2:20 PM, V30 (wound nurse) said R122's wound is a laceration from the tracheostomy collar.
Laceration is a cut in the skin from trauma like friction from the tracheostomy collar.
Facility policy reviewed 9/23 Pressure injuries documents: to prevent or reduce the incidence of pressure
injuries, standards of practice should be implemented. A pressure injury may be defined as any lesion
caused by unrelieved pressure that results in damage to the underlying tissue, although friction and shear
are not primary causes of pressure injuries, friction and shear are important contributing injuries to
pressure Injuries. A pressure injury is localized damage to the skin and or underlying tissue usually over a
bony prominence or related to a medical or other device. The injury occurs as a result of intense and or
prolonged pressure or pressure in combination with shear. The tolerance of soft tissue for pressure and
shear may also be affected by microclimate, nutrition, perfusion, co-morbidities and condition of the soft
tissue. [NAME] l device related pressure injury. Use staging system to stage. This describes the etiology of
the injury. Medical device related pressure injuries result from the sue of devices designed and applied for
diagnostic or therapeutic purposes. The resultant pressure injury generally conforms to the pattern or
shape of the device. The injury should be staged using the staging system.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 12 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to monitor and implement effective interventions
for one resident at risk for malnutrition. This affected one of three residents (R113) reviewed for weight loss.
This failure resulted in R113 sustaining a 34.8 percent unplanned weight loss in less than 6 months.
Residents Affected - Few
Findings include:
R113 was admitted to the facility on [DATE] with a diagnosis of diabetes, muscle wasting, dysphagia,
seizures and gastrostomy status. R113 's Minimum Data Set, dated [DATE] documents substantial/maximal
assistance with eating.
On 5/15/25 at 2:00PM, R113 weight was taken via mechanical weight lift by staff. Weight scale was set to 0
prior to weighing. Resident weight was 133 pounds.
R113's weight on 12 /25/24 documents 201 pounds; 2/5/25 documents weight of 199 pounds, 2/19/25
documents 132.2 pounds; 3/5/25 documents 132.8 pounds, 3/7/25 document 132.8 pounds; 4/1/25
documents 131.6 pounds; 5/6/25 document 129 pounds, 5/14/25 documents 129 pounds
R113's 12/20/24 dietary note documents: R113 receiving continuous feeding with nothing by mouth status.
R113's eternal feed order dated 1/16/25 documents eternal feeding 1.2 bolus 250 ml two times a day. (900
calories, 40 grams of protein)
R113's dietary note dated 2/23/25 documents: enteral feeding 250 ml bid bolus (nutrient content 900
calories, 40.5 gm protein, 363 ml free water and water flush 250 ml four times a day. (total water 1363 ml)
excluding oral intake. has puree 1:1 pleasure feeding order intake 50-75%. Weight history: 2.5.25 199,
12.9.24 201, 11.6.24= 199, 10.9.24 = 200 Height 59 Body Max Index 40.2 estimated Kcals needs:
1420-1704 adjusted BW (25-30); estimated protein needs: 54-65 (1.0-1.2); estimated fluid needs:
1420-1704 (25-30 ml); Skin: intact; Plan: Continue Enteral Nutrition and water flush as ordered. Monitor
tolerance to Tube Feeding and follow up as needed.
R113 dietary evaluation documents high risk for malnutrition. Question accuracy of 199 weight on 2/5/25.
Estimated caloric needs 1510-1812 calories. Under intake variable intake 50- 75 % is fed by staff. Under
comments: significant change continues, artificial nutrition with no new orders or interventions documented.
R113's dietary note dated 4/26/25 documents: EN: feeding 250 ml bid bolus (nutrient content 900 calories,
40.5 gm protein, 363 ml free water and water flush 250 ml Four times a day. (total water 1363 ml) excluding
oral intake. has puree 1:1 pleasure feeding order intake 50-75%.
Weight t history: 4.1.25= 131.6, 2.7.25= 132.8, 2.5.25 199, 12.9.24 201, 11.6.24= 199, 10.9.24 = 200
Height 59 inches Body Max Index 29.6. Weight loss 34% in 180 days discussed in Nutrition at Risk meeting
4.9.25 and 3.12.25 and secondary to acute kidney failure estimated. Kcals needs: 1495-1794 kcal;
estimated protein needs: 54-65 gm (1.0-1.2); estimated fluid needs: 1495-1794 cc; Skin: intact; Plan:
Continue Enteral Nutrition and water flush as ordered. monitor tolerance to Tube Feeding and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 13 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
follow up as needed.
Level of Harm - Actual harm
On 5/16/25 at 10:09 AM, V45 (dietician) said R113 had a significant weight loss of 34 percent based on
weight of 199 pounds to 131 pounds. V45 said R113 was on continuous artificial feeding and orders was
changed in January to receive feeding twice a day which is about half of her caloric intake due to R113
eating by mouth. V45 said in February she questioned the weight and asked for reweight which indicate
same weight. V45 said she begin to question the accuracy of all R113 weight from august 2024 through
January 2025 saying she was unsure if R113 ever weighed 200 pounds and was always around 130. After
a significant weight change depending on resident, we will monitor weights weekly, implement supplements
or caloric counts. V45 was unable to provide any additional information related to any interventions or
monitoring down for R113 weight and requesting to review her notes. At 11:29AM, V45 was not able to
present any new information related to R113, except that she reviewed her hospital weights which did not
match but said they do not use hospital weights calculate weight changes. V45 said R113's weight was
stable at 130 pounds and no further interventions were placed.
Residents Affected - Few
On 5/16/25 at 1:09PM, V50 (Nurse Practitioner) said he was not able to recall any concerns related to
R113 having a significant weight loss. V50 recalls receiving reports of R113 not eating good possible to
mood. V50 was shown R113 weights and was unable to explain the change or any interventions put in
place.
Facility weight management policy reviewed 6/24 documents: to establish a policy for the consistent, timely
monitoring and reporting of resident's weights. Weekly weights will also be done with a significant change
of condition, food intake decline or with physician order. The director of nursing will forward dietary
recommendations to the physician or nurse practitioner will follow up with recommendations within 24- 48
hours.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 14 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observations, interviews, and record reviews, the facility failed to discard expired intravenous
fluid, house stock and resident specific medications; failed to ensure open date and expiration dates were
labeled on multi-dose insulin and tuberculin vials; and failed to ensure residents medications were stored
per policy in the medication room, medication cart and medication refrigerator. This affected four of four
residents (R4, R74, R75, R452) reviewed for medication storage and labeling.
Findings include:
On 05/13/25 10:00 AM, the medication storage room on the long term west nursing unit was checked with
V4 ADON (assistant director of nursing). There were (2) one liter bags of intravenous fluids, D5.45, that
expired April 2025 and (1) 1 liter bag of intravenous fluids, D5, that expired January 2025. There was one
intravenous catheter kit that expired on 5/1/25.
The refrigerator contained:
(1) small container of vanilla pudding that was not labeled or dated.
(2) containers of applesauce that were not labeled or dated.
(32) Dulcolax suppositories with an expiration date of 06/2024.
(1) opened 1ml (milliliter) vial tuberculin solution that was not labeled with date opened or expiration date.
(1) Humulin R multi-dose vial opened that was not labeled with date opened or expiration date.
(1) bottle of Ready Care dairy milk -- 32 ounces with an expiration date of 11/6/24.
R4's medication, atropine 1%, administer sublingual with an expiration date of 4/23/24.
On the floor near the refrigerator were individual packets of residents' medication and house stock
medication:
R452 -- (3) gabapentin 300mg tablets
(1) glipizide 5mg tablet
(1) clopidogrel bisulfate 75mg
R74 -- (1) clonidine 0.3mg tablet
(1) clopidogrel bisulfate 75mg
R75 -- (3) metoprolol tartrate 25mg
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 15 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
(1) opened 1ml vial tuberculin solution that was not labeled with date opened or expiration date.
Level of Harm - Minimal harm
or potential for actual harm
On 5/13/25 at 10:30 AM, the medication room on the vent nursing unit was checked with V4. There were (2)
30 ounce bottle of UTI-STAT (supplement for the management of urinary tract health) with an expiration
date of 2/28/25.
Residents Affected - Some
On 5/13/25 at 10:45 AM, the medication room on the first floor nursing unit was checked with V4. There was
an opened container of house stock medication, mucus relief, 400mg tablets with an expiration date on
12/24.
On 5/13/25 at 11:30 AM, the second floor nursing unit medication cart was checked with V6 (unit manager).
There was an opened house stock container of cetirizine 10mg (milligrams) tablets. Above the expiration
date of 01/25 the nurse noted date opened 5/1/25. It is a 300 tablet container with 294 tablets remaining.
On 5/13/25 at 10:45 AM, V4 ADON stated that the intravenous fluids should have been returned to the
pharmacy. V4 stated the pudding and applesauce should have been labeled with date placed in the
refrigerator. V4 stated the nurse is responsible for checking the medication refrigerator for any expired
medications and returning them to the pharmacy. V4 stated multi-dose vials should be labeled with date
opened and expiration date. V4 stated residents' medications should not be on the floor.
On 5/13/25 at 11:50 AM, V4 ADON was questioned about the date opened and expiration date on the
bottle of cetirizine, V4 stated that maybe the nurse did not see the expiration date.
On 5/14/25 at 1:55 PM, V5 DON (interim director of nursing) stated the nurses are responsible for checking
for expired medications.
The facility's medication storage policy, reviewed 06/2024, notes refrigerated medications are to be stored
separate from applesauce and other foods used in administering medications. Outdated drugs will be
immediately withdrawn from stock by the facility. They will be disposed of according to drug disposal
procedures, and reordered from the pharmacy if a current order exists. Medication storage areas are kept
clean, well lit, and free of clutter.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 16 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews, observations, and records reviewed the facility failed to implement their policy for
contact isolation precautions for residents with positive multidrug resistant organisms and failed to clean the
Glucometer between resident use for blood sugar checks. This affected ten residents (R13, R52, R99,
R123, R148, R152, R153, R48, R133, R154) in the total sample all reviewed for infection control practices
in the sample.
Residents Affected - Some
Findings include:
On 5/13/25, R13, R99, R123, and R153 were observed to have contact isolation signs and an
over-the-door hanging isolation container on their doors.
On 5/13/25 at 3:45 PM, V19 CNA (certified nurse aide) was observed entering a contact isolation room. No
hand hygiene was performed, or PPE (personal protective equipment) donned prior to entering R13's room
with a non-disposable portable blood pressure machine and obtain R13's vital signs. A staff member was
observed at R13's room and informed V19 to don PPE due to the State Surveying Agency staff were in the
facility. V19 was observed exiting R13's room, no hand hygiene performed; V19 donned gown and gloves
and re-entered R13's room went to R99's bed, obtained vital signs. R13's privacy curtains were closed. At
3:55 PM, V19 removed gown, pushed open R13's privacy curtains and threw gown in R13's garbage can
next to her bed. V19 exited room, no hand hygiene performed and placed blood pressure cuff on the
nurse's medication cart without disinfecting.
R13's POS (physician order sheet) does not note an order for contact isolation.
R99's POS, dated 5/9/25, notes an order contact isolation precautions for infection or suspected infection
with C. Auris.
On 5/13/25 at 3:50 PM, V25 (restorative aide) was observed carrying two floor mats and enter R152's
contact isolation room. No hand hygiene was performed, and no PPE donned prior to entering R152's
room. V25 was observed moving equipment in room to place the floor mats on each side of R152's bed.
V25 was observed touching R152's television remote and assisting R152 with the buttons. At 3:57 PM, V25
was observed exiting R152's room, no hand hygiene was performed. V25 was observed asking V17 LPN
(licensed practical nurse) what R152 was in isolation for and V17 responded that she did not know.
On 5/13/25 at 4:10 PM, visitors were observed in R123's contact isolation room and R153's isolation room,
no PPE donned, or hand hygiene performed before entering or after exiting rooms.
On 5/13/25 at 4:20 PM, V17 LPN (licensed practical nurse) was observed checking R48's blood sugar level
with glucometer. V17 did not clean the glucometer after its use.
On 5/13/25 at 4:35 PM, V17 LPN was observed checking R133's blood sugar level with glucometer. V17 did
not clean the glucometer after its use.
On 5/13/25 at 4:45 PM, V17 LPN was observed checking R154's blood sugar level with glucometer. V17 did
not clean the glucometer after its use. V17 placed glucometer in medication cart.
On 5/14/25 at 8:10 AM, R52 was observed to be on enhanced barrier precautions.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 17 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
R52's POS, dated 5/13/25, notes an order for vancomycin 125mg (milligrams) via gastrostomy tube two
times a day for C-Diff (clostridium difficile) positive.
On 5/14/25 at 10:45 AM, V10 (infection prevention nurse) stated that residents with the same multidrug
resistant organism can reside in the same room. V10 stated residents with C-Diff infection are placed in a
room by his or herself. V10 stated residents are immediately placed in contact isolation if C-Diff infection is
suspected. V10 stated staff should don gown, gloves, and mask prior to entering a contact isolation room.
V10 stated staff are expected to perform hand hygiene before and after contact with residents. V10 stated
staff should perform hand washing for residents in contact isolation for C-Diff. V10 stated disposable
stethoscope and vital sign equipment should be kept at bedside for residents in contact isolation. V10
stated if non-disposable equipment is used, it should be cleaned with bleach wipes between each resident
usage. V10 stated that for residents on EBP (enhanced barrier precautions), staff should don gown, gloves,
and mask when providing care. V10 stated staff do not have to wear gown or mask if not providing direct
resident care for residents in contact isolation. V10 stated obtaining a resident's vital signs is not direct
resident care. V10 stated staff are expected to clean the glucometers with disinfecting wipes between each
resident usage.
On 5/14/25 at 1:55 PM, V5 DON (interim director of nursing) stated staff are expected to perform hand
hygiene before and after resident contact. V5 stated staff are expected to don gown and gloves before
entering a contact isolation room. V5 stated staff are expected to don gown and gloves when providing
direct resident care in EBP rooms. V5 stated obtaining a resident's vital signs is providing direct resident
care. V5 stated the off-going nurse should be informing the oncoming nurse of the reason a resident is in
isolation. V5 stated the nurse is responsible for knowing what type of isolation and the reason for it for
assigned residents. V5 stated staff are expected to clean the glucometers with disinfecting wipes between
each resident usage.
This facility's transmission based precautions policy, revised 03/2024, notes contact precautions are used
for residents with suspected or known infections of colonized microorganisms that can be transmitted by
direct contact with the resident or indirect contact. Examples of such illnesses includes but is not limited to
clostridium difficile. Also includes, but not limited to: infections or colonization with multidrug resistant
organisms, KPC, CREs. Gloves are to be worn when entering the room and gloves must be changed after
contact with materials that contain high concentrations of microorganisms. Gowns are to be worn when
entering the resident's room if direct care is to be provided or when potential for clothing to be
contaminated exists. Resident care equipment should be dedicated to the use of a single resident or cohort
of residents infected or colonized with the same pathogen. Common equipment needs to be cleaned and
disinfected before each use. CDI: isolate residents who are actively infected, having diarrhea. CDI: do not
require re-culturing to discontinue isolation. Isolation precautions will be discontinued once diarrhea has
fully stopped for 3 consecutive days.
On 5/13/25 at 11:21AM R148 was in her room, no contact isolation sign on the door. R148 said she has
been incontinent of stool.
At 11:48AM V39, Certified aid, was in the room with basin on bedside table with water and foam from soap,
towels on the table, and R148 in bed. V39 not wearing gown. V39 said, I just gave her a bed bath and I had
changed her brief after therapy this morning.
On 05/14/25 at10:25 AM R148's room observed with sign for Enhanced barrier precautions on the entry
door.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 18 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
On 05/14/25 at 10:29 AM V13, RN, said R148 is on isolation for C-diff.
Level of Harm - Minimal harm
or potential for actual harm
On 05/14/25 at 10:35 AM V15, CNA, contact precaution sign on door room for R13. V15, certified aid, was
in the room with no gown or gloves on. V15 said, I didn't do patient care. I don't need the equipment and I
answered the call light while I was in the room. V15 said when entering contact isolation room, if you are
not doing patient care there is no need for gown and gloves.
Residents Affected - Some
On 05/14/25 at 10:44 AM nurse V16, Nurse, said for isolation rooms, we gown and glove only with patient
care.
On 05/14/25 at 10:49 AM V10, Infection Preventionist, said, I get informed if we need isolation by staff
notifying me and I can run a report. For Contact Precaution every time they, staff, enter the room, they
should gown, glove and mask. When entering they should don the personal protective equipment. Per the
policy, staff should at least don gloves when entering the room of a person on contact precautions. Anyone
with active infections, such as CRE, VRE, and C-Diff, those types of bugs, are placed on contact isolation
precautions. R148 came in over the weekend and she just got positive for c-diff.
On 05/14/25 at 12:25 PM V40, Doctor, came out of room R152's and into R13, no hand hygiene performed
and no gloves. R152 has contact isolation sign on her door as does R13. V40 said, I am doing resident
reviews, which includes a face to face visit. No one told me about the signs (contact isolation). I don't know
if they have any infections. I was seeing R13 in her room.
On 5/14/25 at 12:30PM V12, CNA, entered R102's room with contact isolation sign on the door. V12 did not
don PPE upon entering. V12 remained in the room assisting with R102's meal. At 12:44PM V2,
Administrator, entered R102 room, donning gloves and gown. V2 said V12 should be wearing a gown.
Surveyor said to V2 that staff reported they only need to wear PPE when providing cares. V2 said that is
false.
On 05/14/25 at 01:25 PM V10 said when we suspect c-diff the staff should have put the contact isolation
sign up. V10 said they should have put R148 on isolation on 5/9/25.
On 5/16/25 at 11:00AM V10 said if staff is not following isolation precautions the risk is contaminating
themselves and residents. V10 said if staff is not cleaning equipment between resident use the risk is cross
contamination. V10 said if staff is not washing their hands or performing hand hygiene the risk is cross
contamination to residents.
R148'sl ab results collection date 5/10/25 with results reported 5/12/25 positive for C. Difficile antigen.
R148s' order summary report dated 5/13/25 notes contact isolation precautions for infection with c-diff.
R148's care plan for infections last updated 4/25/24 do not include interventions or focus for c-diff, multidrug
resistant organism, or contact isolation precautions.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 19 of 20
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145650
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Palos
10426 South Roberts
Palos Hills, IL 60465
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation, interview and record review the facility failed to provide a safe home like
environment and ensure that a power strip was not resting in the bed for one of one resident (R57),
reviewed for safe home environment.
Findings include:
R57 face sheet shows diagnosis of hemiplegia and hemiparesis.
05/13/25 10:44 AM R57 observed resting in bed, a white power cord was observed resting in the bed, down
towards the foot of the bed. R57 was not able to reach the power cord or any of the items that was plugged
in the power strip.
5/13/25 at 10:50am V33 CNA said the power strip should not be in the bed. V33 identified the power strip
was on (red light illuminating). V33 repositioned the power strip between the mattress and the wall. The
power strip was still resting on the bed sheets. V33 identified that R57's hearing aides were also plugged in
the power strip.
On 5/15/25 at 2:04 pm R57's power strip was observed resting in the bed, down toward the foot of the bed.
There were multiple items plugged into the power strip. The red light was illuminated on the power strip,
indicting it was in the on position. V34 said the power strip should not be in the bed; it is a safety hazard.
Policy for titled hazards and supervision with last revision date denotes the facility shall establish and utilize
a systemic approach to address resident risk and environment hazard to minimize the likelihood of
accidents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145650
If continuation sheet
Page 20 of 20