F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
records review and interviews, the facility failed to provide person-centered care planning for a resident ' s
behavioral concern who refused psychotropic medication for 1 (R1) of 3 residents reviewed for inadequate
nursing care. This failure impacted 1 resident (R1) who expressed behavioral concerns and continues to
refuse medications that may help with behavioral concerns. Without adequate care planning addressing
medication refusal, resident (R1) has the potential to continue to express behavioral concerns.
Findings include:
R1 is [AGE] years old, initially admitted on [DATE] with medical diagnosis of mood affective disorder,
anxiety disorder, cocaine abuse, bipolar disorder, manic severe disorder. Per MDS (Minimum Data Set)
assessment, R1 cognition is intact with a BIMS (Brief Interview for Mental Status) of 15.
On 02/27/2025 at 11:17 AM, during initial review, facility staff V4 (Registered Nurse) noted that R1 was out
on pass. R3 roommate of R1 was present during this time. R3 said, I think he is a guy that always
something ain't right. R3 was asked to elaborate what he means with his statement. R3 stated, Something
always wrong with him. I mean he always complaining.
At 12:01 PM, V3 (Case Manager of R1 / Emergency Contact of R1) stated that R1 was complaining about
mistreatment, and not getting respect he deserves. V3 stated that R1 told him that R1 had a verbal
altercation with a staff member. And that R1 has repeatedly spoken his unhappiness in the facility. R1 did
not say that staff hit him. V3 said, No, staff not physical aggressive but verbally negligence. V3 made as an
example that R1 was asking for Robitussin 4 or 5 times. And after that, staff told R1 that there is no more
Robitussin. V3 stated that he was informed by R1 that he refused medication because he does not trust
staff in the facility that gives his medication. V3 was asked in his determination, R1 is a victim of abuse. V3
replied, No, I haven't witness it. I could not say that staff are abusive, I only have what he was saying. All I
can say is what I witness. I cannot say staff was abusive with him. I can only say what I witness.
Review of R1's notes documents multiple behavioral concerns between R1 to staff or other residents. R1
went to the hospital on [DATE] due to aggressive behavior towards staff and peers. Per V7 (Social Worker)
notes dated 01/24/2025, it documents that V3 (Case Manager of R1) was given an update about R1's
aggression towards staff and peers. R1 returned in facility on 01/29/2025. Per R1's physician orders
psychotropic medication were ordered related to R1's behavior. Hydroxyzine HCl 25 MG (antianxiety) to be
given twice a day for anxiety and agitation order date 01/22/2025. And Seroquel 50 MG (antipsychotic) to
be given every 12 hours for bipolar and manic severe disorder with order date of 01/29/2025.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145661
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145661
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ryze West
5130 West Jackson Boulevard
Chicago, IL 60644
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
R1's Medication Administration Record (MAR) for January and February 2025 documents that almost every
day Hydroxyzine and Seroquel was not given due to refusal.
On 02/28/2025 at 10:47 AM, V2 (Director of Nursing) stated that R1 was verbally aggressive to staff and
other residents with frequent room changes. R1 was involuntary discharge on [DATE] because of his
behavior. V2 stated that R1 aggression was more on verbal. V2 stated that R1 has psychotropic medication
Hydroxyzine and Seroquel for his behavior. And that R1 did not take his psychotropic medication. Because
R1 did not take his psychotropic medication, it did not help him. V2 stated that if only R1 takes his
psychotropic medication it would help with his behavior. V2 said, That is how he (R1) became this behavior.
Verbally vocal and disrespectful from the time he wakes up to the time he sleeps. V2 was requested to
review full care plan of R1 to address identified problem of refusing psychotropic medication. V2 after
reviewing full care plan of R1 and said, I do not see it, about his (R1) refusal of psychotropic medication. I
understand it needs to be addressed in the care plan.
Care plan policy dated 01/2023 reads:
The facility must develop a comprehensive care plan person-centered care plan for each resident. This
comprehensive care plan should drive the care and services provided for the resident and allows for the
highest level of physical, mental, and psychosocial function based of comprehensive assessment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145661
If continuation sheet
Page 2 of 2