F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and record review, the facility failed to notify the proper authorities in an abuse investigation in
1 (R14) of 1 resident reviewed for abuse.
The findings include:
R14's admission Record documented admission to the facility on 2/13/25 and included diagnoses of
peripheral vascular disease, heart failure, Type 2 Diabetes Mellitus, chronic pressure ulcers on right
buttock, stage 3, non-pressure related chronic ulcers of left heel and mid foot and left lower leg.
R14's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score
of 15, indicating R14 is cognitively intact.
The facility's Report to IDPH Regional Office documented an initial report dated 3/10/25, noting there was
an allegation of staff to resident abuse (verbal). Actions taken included the CNA's (Certified Nurse
Assistant's) in question were suspended, the physician and Power of Attorney (POA) were notified on
3/10/25. The document also notes an investigation was initiated. There was no documentation on the Initial
Report to show that the Local Police were notified. The facility's Report to IDPH Regional Office
doucmented a Final Report was submitted on 3/13/25 and noted R14 reported to dayshift CNA that the
night shift CNA's were rude to him and that they took his laptop away from him. This report has sections to
note if Resident Representative/Family and Physician are notified and those sections are marked Yes. The
document does not include a section to note whether law enforcement is notified and the report does not
include this information.
On 3/13/25 at 2:30PM, after being asked if the facility notified law enforcement, V1 (Regional Director of
Operations) stated she did not notify the police.
The facility document titled Abuse Prevention and Reporting-Illinois Effective date 11-28-16, revised
10/24/22 documented the purpose of this policy is to assure that the facility is doing all that is within its
control to prevent occurrences of abuse, neglect, exploitation, misappropriation of property, deprivation of
goods and services by staff and mistreatment of residents. This will be done by .Filing accurate and timely
investigative reports .Informing Local Law Enforcement. The facility shall also contact local law enforcement
authorities (i.e., telephoning 911 where available) in the following situations:
·
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 12
Event ID:
145664
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Physical abuse involving physical injury inflicted on a resident by a staff member or a visitor.
Level of Harm - Minimal harm
or potential for actual harm
·
Residents Affected - Few
Physical abuse involving physical injury inflicted on a resident by another resident except in situations
where the behavior is associated with dementia or developmental disability.
·
Sexual abuse of a resident by a staff member, another resident, or visitor.
·
When there is a reasonable suspicion that a crime has been committed in the facility by a person other than
a resident.
·
When a resident death has occurred other than by disease processes.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 2 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to ensure that dietary supplements
were provided to residents as ordered for 4 (R4, R13, R19, and R20) of 4 residents reviewed for nutrition
status in the sample of 27.
Residents Affected - Some
The Findings Include:
1. R4's admission Record documents an admission to the facility on 1/13/2025 and included the following
diagnoses: dementia, Vitamin D deficiency and Vitamin B12 deficiency.
R4's current Physician Orders for diet are as follows: regular diet and mighty shakes twice a day for low
Body Mass Index (BMI).
R4's Care Plan has a focus area of: I have a potential nutritional problem. A goal for this focus area
included: I will maintain adequate nutritional status daily through the review date. The interventions include:
provide diet as ordered.
2. R13's admission Record documents an admission date of 8/25/2020 and included the following
diagnoses: bipolar disease, anxiety, depression, and muscle wasting and atrophy.
R13's current Physician Orders have a diet order of mighty shakes with meals for significant weight loss for
6 months, No added salt diet.
R13's Care Plan includes a focus area of: risk for malnutrition. The goal for this focus area is: resident
intake of nutrients will meet metabolic needs. Interventions include to provide diet as ordered and a mighty
shake at breakfast and supper.
3. R19's admission Record documents an admission to the facility on 1/17/2023 and included the following
diagnoses: unspecified dementia, Alzheimer's disease, and cognitive communication deficit.
R19's current Physician Orders include a regular diet and mighty shakes with three meals.
R19's Care Plan includes a focus area of: the resident has a potential nutritional problem. The goal listed for
this focus area is: The resident will maintain adequate nutritional status as evidenced by maintaining
weight, no signs or symptoms of malnutrition, and no indication of issue with diet consistency through the
next review. The interventions include the following: mighty shakes three times a day related to weight loss.
4. R20's admission Record documented an admission date of 9/29/2024 and included the following
diagnoses: Alzheimer's, anxiety, major depressive disorder, and muscle wasting and atrophy.
R20's current Physician Orders include a diet order of regular diet with mighty shakes at meals for
encouraging increase in intake with weight loss.
R20's Care Plan includes a focus area of: the resident has a potential nutritional problem. The goal for this
focus area is: The resident will consume diet in amount adequate to meet nutritional needs as evidenced by
maintaining weight with no excessive loss. The interventions include: provide and serve diet as ordered.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 3 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On 3/11/2025 during the lunch meal observation at 12:00 PM, V5 (Dietary Manager) stated that the truck
did not come in until lunch meal service started and the mighty shakes were frozen when delivered. V5
stated that the residents that are ordered mighty shakes did not get them for breakfast or lunch today. At
this time, V5 stated that residents who are ordered supplements twice a day get them at breakfast and
lunch, residents who have them ordered once a day get them at lunch, and residents who are ordered
supplements three times a day get them with each meal.
On 3/11/2025 at 2:00 PM, V5 provided a list of residents that are to receive supplements and it listed R4 to
receive mighty shakes twice a day, R13 to receive mighty shakes three times a day, R19 to receive mighty
shakes three times a day, and R28 to receive mighty shakes once a day.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 4 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0727
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on
a full time basis.
Based on interview and record review, the facility failed to ensure Registered Nurse (RN) coverage 8
consecutive hours a day, 7 days per week. This failure has the potential to affect all 40 residents living in the
facility.
Findings Include:
The facility's agency nursing time reports documented no RN was on shift for 11/10/2024, 11/23/2024,
11/24/2024, 11/28/2024, 11/30/2024, 12/7/2024, 12/8/2024, and 12/21/2024.
On 3/13/2025 at 7:50 AM, V10 (Licensed Practical Nurse/LPN) stated there were some days in October
2024 - December 2024 that they did not have RN coverage for 8 consecutive hours a day.
On 3/13/2025 at 10:05 AM, V2 (Director of Nursing) stated there were no RN punch times noted on the
agency nursing reports for 11/10/2024, 11/23/2024, 11/24/2024, 11/28/2024, 11/30/2024, 12/7/2024,
12/8/2024, and 12/21/2024.
On 3/13/2025 at 10:30 AM, V1 (Regional Director of Operations) stated the facility did not have
documentation of a Registered Nurse on shift for at least 8 consecutive hours a day on 11/10/2024,
11/23/2024, 11/24/2024, 11/28/2024, 11/30/2024, 12/7/2024, 12/8/2024, and 12/21/2024. V1 stated the
facility follows the regulations for staffing because they don't have a policy on RN coverage 8 Hours per
day/7 days a week.
The Long-Term Care Facility Application for Medicare and Medicaid document dated 3/11/2025, documents
40 residents residing in the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 5 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident must receive and the facility must provide necessary behavioral health care and
services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure behavioral interventions and procedures for suicide
observation and prevention were provided to a resident with suicidal ideations for 1 (R23) of 1 resident
reviewed for behavioral health services in the sample of 27.
The findings include:
R23's admission Record documents that she was admitted to the facility on [DATE] and included diagnoses
of major depressive disorder, schizophrenia, borderline personality disorder, anxiety disorder, panic
disorder, cognitive communication deficit, vascular dementia, moderate with psychotic disturbance,
unspecified sequelae of cerebral infarction and epilepsy.
R23's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score
of 11, indicating R23 has moderate cognitive impairment. Under the section for Mood, R23 is documented
as having the following symptoms: Little interest or pleasure in doing things, feeling down, depressed, or
hopeless, Trouble falling or staying asleep, or sleeping too much, feeling tired or having little energy, poor
appetite or overeating, and feeling bad about self - or that you are a failure or have let self or family down.
At the time of this assessment, R23 was not documented as having thoughts that she would be better off
dead, or of hurting self in some way. Under the section for Behavior, delusions was documented as a
potential indicator of psychosis, and the following behavioral symptoms were checked: physical behavioral
symptoms directed towards others, verbal behavioral symptoms directed toward others, and other
behavioral symptoms not directed toward others which were noted to significantly interfere with the
resident's care and the resident's participation in activities or social interactions.
R23's Care Plan documents Focus Areas of Risk for Depression, Behavior Management, R23 uses
antidepressant medication, R23 uses antipsychotic medications r/t (related to) Schizophrenia, and R23 may
display s/s (signs/symptoms) of depression. Interventions listed for Risk for Depression include to notify
provider any risk for harm to self and/or others (initiated 5/9/24) and observe resident for any
signs/symptoms of depression, including: hopelessness, anxiety, sadness .verbalizing negative statements,
repetitive anxious or health-related complaints and tearfulness (initiated 5/9/24). Interventions listed for
Behavior Management include monitor for cognitive factors that may contribute to new behavior(s) and
provide emotional support regarding new onset disruptive behavior, refer to SSD (Social Services Director)
PRN (as needed (initiated 3/7/25), and utilize diversion techniques as needed (initiated 3/6/25).
Interventions listed for R23's use of antidepressant medication include to monitor/document/report PRN
adverse reactions to antidepressant therapy: change in behavior/mood/cognition; hallucinations/delusions,
social isolation, suicidal thoughts, withdrawal, etc. (initiated 4/4/24). Interventions listed for R23's use of
antipsychotic medications r/t diagnosis of schizophrenia include to monitor/document/report PRN any
adverse reactions of psychotropic medications: including suicidal ideations, social isolation and behavior
symptoms not usual to the person (initiated 4/4/24). Interventions for R23's potential to display s/s of
depression include: monitor/document/report PRN any risk for harm to self; suicidal plan, past attempt at
suicide, risky actions, intentionally harming or trying to harm self .sense of hopelessness or helplessness,
impaired judgement or safety awareness (initiated 4/4/24), monitor/document/report PRN any s/s of
depression including hopelessness, anxiety, sadness .verbalizing negative statements, repetitive anxious or
health related complaints, tearfulness (initiated 4/4/24), and the resident needs time to talk. Encourage the
resident to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 6 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
express feelings (initiated 4/4/24).
Level of Harm - Minimal harm
or potential for actual harm
A Progress Note dated Sunday 3/9/25 at 9:03 PM, documented a behavioral note written by V14 (Agency
Licensed Practical Nurse/LPN) noting Resident stated several times per this shift that she wants to kill
herself. Writer spoke with resident she had no plan on how she was going to kill herself she just wants to
die. Staff monitored resident closely per this shift. There were no other progress notes in the medical record
on this date or through the night shift hours documenting whether R23's mood or behavior improved or
worsened, no documentation to show a suicide checklist or assessment was completed, no documentation
noting the physician had been notified, nor any documentation to show evidence that any follow-up
monitoring had been implemented.
Residents Affected - Few
The next behavioral Progress Note regarding R23's suicidal ideation behavior was dated Monday 3/10/25
at 9:41 AM by V15 (Social Service Assistant/SSA) and documented Was reported per DON (Director of
Nursing) that R23 wasn't feeling well this weekend and had made several threats that she wanted to die
without a plan. I checked on (R23) twice this morning and she appears to be sleeping I will c/t to monitor
(R23) closely and provide 1:1's as needed for safety and comfort. This note also does not document the
physician was notified of R23's suicidal ideation behaviors.
A Progress Note dated 3/10/25 at 2:53 PM documented a behavior note written by V15 that stated I spoke
with (R23); she was calling out. I asked what she was up to. She said she had to pee. I assured her that
some (sic) had just helped her and left her room. I assured her I would get someone to help. I asked (R23)
what was going on this weekend about her comment about not wanting to live anymore. She shook her
head and said, 'I just want someone to take me to poop.' I will c/t monitor Renee's cognitive change.
A Suicidal Threat Checklist (No Attempt Has Been Made) was completed by V15 dated 3/10/25, a day after
R23 verbalized suicidal threats. This checklist includes 5 tasks/questions, with number 1 stating to check
resident's Suicide Potential Assessment (located in Chart). Question #2 - Ask the Resident why they made
the threat is answered I don't know I just want someone to take me to poop. #3 - Ask the resident if there is
a staff member who can solve the problem and how is answered I want out of this stupid chair. #4 - If staff
and resident can't solve the problem does the resident still want to harm himself is answered No, I want
someone to take me pee. #5 - Ask the resident if there is a plan to harm himself and what the plan is, is
answered I aint got no plan, look at me. The Options document send to hospital, place on 1:1, place on 15
min check, counseling and the items written in are 1:1 Counseling with cognitive behavioral skills building
training. Under Risk Level is documented R23 is at low risk due to cognitive and memory impairment. R23
is bed ridden at this time.
On Tuesday 3/11/25 at 2:36 PM, V14 documented Writer telephoned NP (Nurse Practitioner) to inform of
resident's suicidal threats left message to telephone facility.
On 3/13/25 at 3:10PM, V14 (Agency LPN) stated she assessed R23 and did not think she was serious, so
she did not notify the Physician. V14 said she did not think to notify the physician (at that time) but did notify
them on 3/11/5 at 2:36 PM. V14 said she just kept an eye on R23 that night and did not document any
checks.
On 3/14/25 at 10:00AM, V2 (Director of Nursing/DON) stated she did not know about R23 having suicidal
ideations until she read the note. V2 said that she went to morning meeting (3/10/25) where they discussed
it and she asked V15 (SSA) to go talk to R23 and see how she was doing. V2 said the Physician had not
been notified. V2 said if she would have known about it at the time it occurred, she
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 7 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
would have notified the Physician, implemented every 15-minute checks and ensured Social Service
completed a suicide assessment.
On 3/14/25 at 11:00AM, V15 (Social Services Assistant) said she was told about R23's suicidal ideations
during morning meeting on 3/10/25. V15 said she talked with R23 and also did a suicide assessment in
which she determined R23 was not at risk of suicide. V15 said that R23 had forgotten all about it and was
hyper focused on toileting and had just went to the bathroom.
On 3/14/25 at 11:15AM, V2 (DON) said she did notify the Physician on 3/11/25 and he called back and said
to have her seen by Psych. V2 said that R23 was going to be seen anyway on 3/12/25.
The facility's undated Suicide Observation and Prevention policy documents the purpose is to protect
resident from self-injury or death, to increase resident's control of self-destructive impulse and to provide
opportunity to talk about problems. The policy documents the responsibility as nursing personnel and
interdisciplinary team members and states It is the policy of the Nursing Department to implement nursing
interventions for residents who exhibit suicidal tendencies. Under Procedure, #2 documents Continuous
monitoring includes mental and psychosocial status as well as physical and under Rationale/Amplification
documents All changes in condition require prompt notification of physician and sponsor/family member.
The same document notes .Initiate a monitoring form or document checks every 15 minutes and stay within
visual and close access of the resident at all times as determined necessary by Charge Nurse and M.D.
(Medical Doctor) until medical psychiatric evaluation indicates it is no longer necessary.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 8 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review the facility failed to properly maintain the hot water
source to reach minimum washing temperatures in the dish machine and handle food properly to prevent
cross contamination. These failures have the potential to affect all 40 residents residing in the facility.
The Findings Include:
1. On 3/11/25 at 1:00 PM, the kitchen staff were in the process of washing the lunch dishes after the meal
was served in the dish machine. When the temperature in the dish machine was checked with a kitchen
provided calibrated thermometer, the water temperature was 80 degrees. At this time V5 (Dietary Manager)
verified their dish machine was a low temperature dishwasher that uses chemical sanitization. V5 stated
that they have trouble sometimes with the water temperatures because of the way the system works. V5
stated that they have two 40 gallon water heaters, but one of them feeds both the three compartment sink
and the dish machine. V5 stated that she typically would like the water temperature above 110 degrees
Fahrenheit.
On 3/11/25 at 2:00 PM, V4 (Maintenance) stated that he thinks that they need to make sure that they don't
fill the 3 compartment sink and run the dishwasher at the same time, that is why they are running out of hot
water. V4 further stated that he checked it now, and the water was up to 100 degrees Fahrenheit. V4 stated
that he will tell the kitchen staff this is new procedure until they have a long term fix. At this time they are
hand washing the dishes in the sink with the appropriate water temperature.
On 3/12/2024 at 2:00 PM, V5 checked the temperature of the water in the dish machine without the 3
compartment sink filled, and it was at 100 degrees Fahrenheit. V5 stated that they have not been using it
this afternoon recently, but they would be sure to take the temperature before they wash anything to make
sure it is hot enough.
A policy titled Dietary Policies and Procedures Mechanical Ware Washing documents the dish machine
should be used in accordance with the manufacturer's specifications 2. Record the parts per million (PPM),
wash and rinse temperatures for the low temperature dish machine. 6. The logs should be completed before
beginning to wash the breakfast, lunch and dinner dishes. The requirements for the machine must be met
before washing/sanitizing the dishes. Follow the manufacturer's directions for checking temperature and
sanitizer. Contact the chemical/machine company for any concerns.
According to www.americandish.com, the manufacturer's guidelines for the American Dish Service dish
machine used at the facility recommends a minimum of 120 degrees Fahrenheit for proper dish cleansing
and sanitization.
2. On 3/11/25 at 11:40 AM, V6 (Cook) was taking temperatures of foods in steam table to be served for
lunch. V6 washed his hands, placed gloves on, opened a cabinet drawer to get a thermometer out, opened
a drawer to get the serving utensils out, took off the covers to the food items on the steam table and with
those same gloved hands while checking the temperature of the turkey, V6 picked up 3 slices of turkey and
stated it sure feels hot. As the lunch service continued on, V6 used his same gloved hands to push foods
off the serving spoon, and/or move the food around on the plate. V5 (Dietary Manager) stated at this time
she would have a talk with V6 about not touching the food with his
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 9 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
hands whether gloved or not.
Level of Harm - Minimal harm
or potential for actual harm
The facility's Proper Hand Washing and Glove Use policy documents: All employees will use proper hand
washing procedures and glove usage in accordance with state and federal sanitation guidelines .7.Gloves
are changed any time hand washing would be required. This includes when leaving the kitchen for a break,
or to go to another location in the building; after handling potentially hazardous raw food; or if the gloves
become contaminated by touching the face, hair, uniform, or other non-food contact surface, such as door
handles and equipment. 8. Staff should be reminded that gloves become contaminated just as hands do,
and should by changed often. When in doubt, remove gloves and wash hands again.
Residents Affected - Many
The Long Term Care Facility Application for Medicare and Medicaid signed and dated 3/11/25, documents
40 residents residing in the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 10 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview, the facility failed to safeguard medical record information against
loss/destruction and ensure records were readily accessible for 3 (R2, R33, R38) of 3 residents reviewed in
the sample of 27.
The Findings Include:
1. R33's Electronic Health Record (EHR) included an admission Record documenting R33 admitted to the
facility on [DATE]. R33's EHR was missing records dated prior to 1/29/25 (such as progress notes, behavior
tracking, physician orders, etc.).
2. R38's EHR included an admission Record documenting R38 admitted to the facility on [DATE]. R38's
EHR included an Minimum Data Set (MDS) assessment dated [DATE] documenting a discharge with return
not anticipated assessment an listed a discharge status of Nursing Home (long-term care facility). R38's
EHR was missing records dated prior to 1/29/25 (such as progress notes, physician orders, and a
discharge summary, etc.).
3. R2's EHR included an admission Record documenting R2 admitted to the facility on [DATE]. R2's EHR
included an MDS assessment dated [DATE] documenting a discharge with return anticipated and listed a
discharge status of Short-Term General Hospital. R2 had an MDS entry completed on 5/2/2024 to show R2
returned to the facility on this date. R2 had another MDS completed on 9/28/24 documenting a discharge
with return anticipated assessment that listed a discharge status of Short-Term General Hospital with a
subsequent entry completed on 10/3/2024 to show R2 returned to the facility on this date. R2's EHR was
missing several records dated prior to 1/29/25 (such as progress notes, physician orders, and any records
related to hospitalizations, etc.).
On 3/13/2025 at 8:30 AM, in response to being asked to provide previous medical records for R2, R33 and
R38, V13 (Medical Records) stated the medical records room had water damage related to a water pipe
busting in the facility's sprinkler system. V13 stated half of the room holding residents' paper medical
records dating prior to the facility's electronic health records going live on 1/29/25 are damaged and
unreadable.
On 3/13/2025 at 10:00 AM, V1 (Regional Director of Operations) stated the facility's electronic medical
records went live on 1/29/25 but the facility did not have any way to obtain R2, R33 and R38's medical
records dated prior to that date because of the medical records room flooding during a cold snap, leaving
the paper documents illegible.
On 3/13/2025 at 11:00 AM, surveyor requested documentation regarding R2's hospitalizations and V7
(Financial Coordinator) stated that she did not have any way to obtain R2's medical records for these dates
due to the room where the medical records were kept flooded and all of the paper records are illegible. V7
clarified that the facility's electronic medical records went live on 1/29/25, so many of the paper records
prior to that date were not available due to being destroyed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 11 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145664
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Axiom Healthcare of West Frankfort
601 North Columbia
West Frankfort, IL 62896
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0868
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and interview, the facility failed to maintain documentation of holding quarterly
Quality Assurance and Performance Improvement meetings (QAPI). This has the potential to affect all 40
residents residing in the facility.
Residents Affected - Many
The Findings Include:
During the investigation and review of facility records no evidence of quarterly QAPI meeting attendance or
meeting information was found or produced by the facility.
On 03/13/25 10:41 AM, V1 (Regional Director of Operations) stated the facility has been having quarterly
QAPI meetings but she was unable to find any documentation of minutes or attendance sheets to show that
the facility held quarterly QAPI meetings past 2/16/2024.
The facility policy for Quality Assurance Performance Improvement Program with last revision date of
10/24/22 documents the following:
Purpose: To ensure the organization has an organized quality assessment and improvement process
program that includes performance measurement, performance assessment, and performance
improvement and addresses the care and unique services provided by the facility.
Guidelines: It is the policy of this facility to systematically improve its performance by having an organized
Quality Assurance Performance Improvement Committee that assures a quality assessment and
improvement program is planned, systematic, ongoing, and focused on those important processes or
outcomes related to resident care and organizational functions. The committee functions and program shall
be in accordance with the Quality Assessment and Improvement Standards of the Joint Commission on
Accreditation of Healthcare Organizations for Long Term Care and federal and state regulations and in
coordination with the overall Quality Assurance Performance Improvement program of this facility.
Identification, Reporting, Investigation, Analysis & Prevention: The Committee shall identify issues with
respect to quality assessment and assurance activities and assess results of specific quality assurance
assessment reports during regularly scheduled meetings. Members assigned to attend per schedule shall
present their reports in writing whenever possible and avoid the use of resident names or positive
identifiers. The Committee will develop and implement appropriate plans of action and/or performance
improvement plans to correct undesirable variations in performance. The status of identified problems or
opportunities for improvement and action plans will be monitored by the committee to assure resolution.
The Long Term Care Facility application for Medicare and Medicaid dated 3/11/25, documents 40 residents
reside in the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145664
If continuation sheet
Page 12 of 12