F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews the facility failed to follow their policy and procedures for
activities of daily living by not ensuring a resident received assistance with feeding and personal hygiene as
required, and by not ensuring residents who require incontinence care were changed in a timely manner.
This failure applies to three of four residents (R93, R121, and R135) reviewed for ADL (Activities of Daily
Living) care.
Residents Affected - Few
Findings include:
1. R93 is a [AGE] year-old female with a diagnoses history of Partial Paralysis Due to Stroke who was
admitted to the facility 08/27/2020.
On 04/15/24 at 11:33 AM Observed R93 lying in her bed with a towel on her chest. Observed food residue
and particles left on R93's mouth and towel on her chest. R93 nodded yes when asked if she fed herself.
R93's current Care Plan Initiated: 09/03/2020 documents she has an ADL (Activities of Daily Living) Self
Care
Performance Deficit and Impaired Mobility related to diagnoses and past medical history of Morbid obesity,
hypertension, and stroke with interventions including: requiring total staff participation to eat; and requires 2
staff participation with personal hygiene.
On 04/17/24 at 12:24 PM V2 (Director of Nursing) stated, if R93 was fed by staff on 04/15/2024 staff should
have cleaned her up. V2 stated, if R93 fed herself and staff collected her tray they should have cleaned her
up. V2 stated, if the nursing staff leaves R93 unclean it is a dignity issue.
2. R121 is a [AGE] year-old female with a diagnoses history of Partial Paralysis due to Stroke who was
admitted to the facility 10/14/2022.
On 04/15/24 at 11:35 AM R121 gestured that she needed her adult brief changed and pulled on her diaper.
Observed most of the bottom of R121's foot resting near her adult brief was smeared with feces. V11
(Certified Nursing Assistant) stated, she last changed R121 at 7AM when she started her shift.
R121's current care plan Initiated 10/14/2022 documents she requires assistance with ADL's (Activities of
Daily Living) including bed mobility, transfers, dressing, walking, personal hygiene, and toileting; R121
displays bowel and bladder incontinence related to medication side effect, decreased mobility with
interventions including: Nursing staff to check R121 for incontinence episode every 2
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
145667
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145667
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avantara Park Ridge
1601 North Western Avenue
Park Ridge, IL 60068
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
hours.
Level of Harm - Minimal harm
or potential for actual harm
On 04/17/24 12:27 PM V2 (Director of Nursing) stated it's neglectful to find a resident with an overflow of
feces and having not been changed from 7AM - 11:35 AM.
Residents Affected - Few
3. R135 is a [AGE] year-old female with a diagnoses history of Multiple Cervical Spine Injuries and
Gastrostomy Status who was admitted to the facility 10/30/2023.
On 04/18/24 at 12:37 PM surveyor observed R135 with a strong urine odor. R135 stated, she was last
changed at 5AM. V10 (Certified Nursing Assistant) stated he started work at 7AM and had not changed
R135 yet because he was working with residents he was assigned in another area. V10 stated, R135's brief
is full. Observed R135's brief to be heavily soiled with urine. V10 stated there is a need for more CNA's
(Certified Nursing Assistants). V10 stated there used to be 6 CNA's on the unit he is assigned to but now
there are five which increased the amount of residents that he has to care for and he has to get residents
changed, dressed, and bathed.
R135 current care plan initiated 11/01/2023 documents she requires assistance with ADL's (Activities of
Daily Living) including bed mobility, transfers, dressing, walking, and personal hygiene; R135 displays
bowel and bladder incontinence related to medication side effect, decreased mobility with interventions
including: Nursing staff to check R135 for incontinence episode every 2 hours.
The facility's General Care Policy received/reviewed 04/18/2024 states:
It is the facility's policy to provide care fore every resident to meet their needs.
The facility will assist the resident to meet these needs, unless it shows that the resident's needs cannot be
met in the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145667
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145667
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avantara Park Ridge
1601 North Western Avenue
Park Ridge, IL 60068
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on Observations and Interview and Record Review the facility failed to have a five percent (5 %) or
lower medication error rate. There were eight (8) medications error out of 31 opportunities, resulting in a 25.
81% medication error rate. These failures affected four (R46, R105, R136, R203) residents observed for
medications not administered as ordered.
Residents Affected - Few
Our findings include:
On 04/16/24 at 04:29 PM V6 RN (Registered Nurse) was observed administering medications.
When passing medications to R136, V6 omitted Diclofenac Sodium External Gel 1 % Apply to 4GM (grams)
to affected area topically four times a day for pain. Administered medications were reconciled against the
current (April 2024) Medication Records (MAR).
Physician Order: Diclofenac Sodium External Gel 1 % Apply to 4GM TO AFFECTED AREA topically four
times a day for PAIN-Scheduled to be given at 5:00 PM.
On 04/16/24 at 05:00 PM For R203, V6 held (did not administer) medication Senna-Plus Tablet 8.6-50
milligrams Give 1 tablet via G-Tube two times a day times, scheduled for 5:00 PM. Administered
medications were reconciled against the current (April 2024) Medication Records (MAR), Medication was
omitted during medication administration.
Physician Order: Senna-Plus Tablet 8.6-50 milligrams Give 1 tablet via G-Tube two times a day times for
constipation. Scheduled to be given at 05:00 PM.
On 04/17/24 at 9:06AM. V7 LPN (Licensed Practical Nurse) was observed during medication
administration, when administering to R46, V7 held (did not give) order for Metoprolol Succinate Extended
Release 25mg tablet- Give one tablet by mouth one time a day for hypertension and Lisinopril Oral Tablet
5mg- Give 1 tablet by mouth one time a day for hypertension for a blood pressure result of 101/52.
Administered medications were reconciled against the current (April 2024) Medication Records (MAR) and
the Progress notes, care plan and physician's orders sheets were reviewed and there was no indication that
the physician was notified, and no interventions were in place after holding medications. V7 administered
Polyethylene Glycol 3350 Powder ordered as- Give 17 grams by mouth one time a day for constipation,
however V7 was observed to measure less than 17grams when preparing the medication.
Physician Order: Metoprolol Succinate ER 25 MG Tablet extended release 24 HR GIVE 1 TABLET BY
MOUTH ONE TIME A DAY FOR hypertension. (Active 01/20/2024).
Lisinopril Oral Tablet 5 MG (Lisinopril) Give 1 tablet by mouth one time a day for hypertension (Active
01/20/2024).
GlycoLax Powder Give 17 gram by mouth one time a day for constipation (Active 02/26/2024).
V7 was next observed administering medications to R105. V7 held (did not give) order for Metoprolol
Tartrate Tablet 25mg- Give 1 tablet by mouth every 12 hours related to essential hypertension. V7 also held
(did not give) Losartan Potassium Tablet 50 MG- Give 1 tablet by mouth one time a day related to essential
hypertension for blood pressure of 99/62. Additionally, V7 was observed to give Calcium Vitamin D
600mg/400 units 1 tablet, however the order was for Calcium-Vitamin D
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145667
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145667
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avantara Park Ridge
1601 North Western Avenue
Park Ridge, IL 60068
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
500mg/400mg-unit. Administered medications were reconciled against the current (April 2024) Medication
Records (MAR) with discrepancies. Progress notes, care plan and physician's orders sheets were reviewed
and there was no indication that the physician was notified, and no interventions were in place after holding
medications.
Physician Order: Metoprolol Tartrate Tablet 25 MG Give 1 tablet by mouth every 12 hours related to
ESSENTIAL (PRIMARY) HYPERTENSION. (Active 07/20/2021).
Losartan Potassium Tablet 50 MG Give 1 tablet by mouth one time a day related to ESSENTIAL
(PRIMARY) HYPERTENSION (Active 07/21/2021):
Calcium-Vit D 500mg/400mg-unit 1 tab by mouth two times a day. Supplement. (Active 07/07/2022)
On 04/18/24 2:22PM V2 DON (Director of Nursing) stated, when residents have vital signs (blood
pressures) that are high or low and you don't have parameters to hold or give medications, they are
expected to call the provider right away.
On 4/18/24 at 2:40PM V2 DON stated, there were no parameters documented or ordered for the blood
pressure medications to be held. V2 said that V6 and V7 did not call the physician at the time they held the
medications, nor did they document the reason the medication was held in the electronic medical record.
Additionally, V7 gave the wrong dose of Calcium and will be in serviced accordingly.
The facility provided a list of house stock medications, which included Calcium 500mg/400units was
available and ordered by the facility.
Facility Policy Titled: Medication administration General Guidelines (Pharmascript) Policy # 7.2.
6) Five Rights- Right resident, right medication, right dose, and right time, are applied for each medication
being administered. A triple check of these 5 rights is recommended at three steps in the process of
preparation of the medication for administration. (1) when the medication is selected, (2) when medication
is removed from the container, and finally when (3) just after the dose is prepared and the medication is put
away.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145667
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145667
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avantara Park Ridge
1601 North Western Avenue
Park Ridge, IL 60068
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview and record review, the facility failed to remove expired medications for
three (R1, R90, R121) residents from first floor medication carts and house stock medication refrigerator,
failed to ensure multi-dose vials and eye drop medications for four (R28, R29, R80, R138) residents were
dated upon opening and, failed to remove medications for one (R205) expired resident from the medication
cart. These failures have the potential to affect all 66 residents receiving medication from the 1st floor
medication carts and Medication room.
Findings include:
On 04/17/24 at 09:30 AM The following medications were observed for storage and labeling Sunshine
Medication Cart one with V7 Licensed Practical Nurse.
R121 - Tramadol 50mg tablets expired 3/38/24 verified with V7 Licensed Practical Nurse.
Physician order: Tramadol 50mg 1 tab every 8 hours as need for pain.
Brimonidine Tartrate 0.2% eye drops for R80 open and not labeled verified with Licensed Practical Nurse.
Physician order: Brimonidine Tartrate ophthalmic solution 0.2% (Brimonidine tartrate instill 1 drop in both
eye two times a day for glaucoma.
First floor Medication Room Sunshine Refrigerator: Two Tuberculin multi dose house stock vials opened
and not labeled in the refrigerator. Five Bisacodyl 10mg suppositories which expired 6/20/23.
On 04/17/24 at 09:45 AM Sunshine Medication Cart two on the first floor: Verified with V8 Licensed
Practical Nurse.
R1-Pantoprazole liquid 2mg/ml expired 3/31/24.
Physician order: Pantoprazole (Protonix) suspension 2mg/ml, give 20ml by mouth one time a day for
GERD.
R205 - Hospice patient expired 9/25/23- Hospice kit containing Benadryl/Decadron/Reglan 2 syringes.
Scopolamine 25mg/ml gel 2 syringes and Bisacodyl 10mg 3 suppository observed in the medication
refrigerator.
R28 artificial tears eye drops opened and not labeled.
R90 Hydrocodone-Acetaminophen Tablet 5-325 MG5/325mg 16 tabs expired 03/07/24.
Physician order: Hydrocodone-Acetaminophen Tablet 5-325 MG5/325mg Give 1 tab by mouth every 8
hours as needed for pain.
V8 stated that Norco medication is expired and should be discarded per facility protocol, and she
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145667
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145667
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avantara Park Ridge
1601 North Western Avenue
Park Ridge, IL 60068
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
will give to the ADON (Assistant Director of Nursing) on the floor.
Level of Harm - Minimal harm
or potential for actual harm
On 04/17/24 at 11:30 AM The following medications were observed for storage and labeling Friendship
Medication Cart 1: V9 LPN
Residents Affected - Some
R29 Olopatadine 0.2% - opened and not labeled.
Physician order: Pataday Ophthalmic solution (Olopatadine HCL) Instill 1 drop in both eyes on time a day.
R138 artificial tears eye drops opened and not labeled.
Physician order: Refresh Tears Ophthalmic solution 5 % (Carboxymethylcellulose Sodium instill one drop in
the right every 8 hours as need for redness in the right eye.
V9 LPN said that medication should be labeled when opened, and she will discard medication on hand and
order new medications.
On 04/17/24 at 11:52 AM V2 DON (Director of Nursing) said that when residents discharge from the facility,
the medications should be sent with them and or removed from the medication cart. We either send the
medications with the resident or they are destroyed. Nurses are supposed to label bottles when they are
opened and date it. Any open bottle without a date should be discarded.
Facility provided pharmacy policy titled Storage of Medications (No revision date) states in part:
Medications and biologicals are stored safely, securely, and properly, following manufacturer's
recommendations or those of the supplier. The medication supply is accessible only to licensed nursing
personnel, pharmacy personnel, or staff members lawfully authorized to administer medications.
Procedures: 3. All medications dispensed by the pharmacy are stored in the container with the pharmacy
label 7. outdated, contaminated, or deteriorated medications and those in containers that are cracked,
soiled, or without secure closures are immediately removed from inventory, disposed of according to
procedures for medication disposal and reordered from the pharmacy, if a current order exists.
Expiration Dating (Beyond- use dating): 1. Expiration dates (beyond-use date) of dispensed medications
shall be determined by the pharmacy at the time of dispensing. 4b: Drugs dispensed in the manufacturer's
original container will carry the manufacturer's expiration date. Once opened, these will be good to use until
the manufacturer's expiration date is reached unless the medication is: i. in a multi-dose injectable vial, ii.
An ophthalmic medication, iii. An item for which the manufacturer has specified a useable life after opening.
5. When the original seal of the manufacturer's container or vial is initially broken, the container or vial will
be dated. a. The nurse shall place a date opened sticker on the medication and enter the date opened. b. If
a vial or container is found without a date opened, the date opened will automatically default to the date
dispensed and the expiration date will be calculated accordingly. 6. The nurse will check the expiration date
of each medication before administering it. 7. No expired mediation will be administered to a resident. 8. All
expired medications will be removed from the active supply ad destroyed in the facility, regardless of
amount remaining, the medication will be destroyed in the usual manner.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145667
If continuation sheet
Page 6 of 6