F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure residents who are
dependent on staff for activities of daily living received oral care for 2 of 6 residents (R1, R2) reviewed for
oral care in the sample of 6.
Residents Affected - Few
The findings include:
1. R1's Physician Orders for April 2025 shows and order dated 7/16/24, Oral care as needed and oral care
every 8 hours.
R1's Care Plan, dated 8/26/24, shows, (R1( has oral/dental health problems (cavities) related to poor oral
hygiene and to provide mouth care as per Activities of Daily Living (ADL) personal hygiene.
R1's Nurse Practitioner Progress Note, dated 4/7/25, shows, (R1's) cognitive function continues to improve,
answers simple questions appropriately.
On 4/8/25 at 10:37 AM, V4, Certified Nursing Assistant (CNA), had just performed incontinence care, and
was washing R1's face. V4 gathered dirty linen and garbage and told R1, see you later. R1 was laying in
bed on her back, with a clean gown and bedding. R1 had white/yellow debris in between her bottom teeth,
and a film over her top and bottom teeth. R1 was able to respond to questions and when asked if her teeth
had been brushed this morning she whispered, no.
On 4/8/25 at 10:13 AM, V6 (R1's sister) stated, They are not brushing R1's teeth, and there is plaque on
her teeth. A couple weeks ago, our dad visited and noticed her teeth were full of plaque and there was stuff
in between her teeth. This past Sunday, I visited, and her teeth had a large amount of white/yellow stuff in
between and she had very bad breath. I would expect that she, like a normal person, would have her teeth
brushed twice a day.
On 4/8/25 at 12:10 PM, V5, CNA, said oral care is done every day, including brushing the residents teeth.
V5 said if the resident is not able to spit out toothpaste, she uses the mouth sponge with mouthwash on it
to get the gunk out.
On 4/8/25 at 12:14 PM, R1 was in bed and smiling. R1 still had visible white/yellow debris in her teeth.
When asked if someone brushed her teeth this morning she whispered, no.
2. R2's Physician Orders shows an order, dated 6/19/24, oral care as needed and oral care every 8 hours.
R2's Care Plan, dated 1/20/20, shows R2 has an a ADL self care performance deficit related to
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145669
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145669
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Elevate Care Waukegan
2222 Audrey Nixon Boulevard
Waukegan, IL 60085
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
limited mobility, musculoskeletal impairment secondary to diagnosis of person injured in a vehicle accident,
personal history of traumatic brain injury, persistent vegetative state, function quadriplegia.
R2's Dental Consult on 2/18/25 shows R2's exam, General Oral Hygiene: Poor.
On 4/8/25 at 10:35 AM, R2 was in bed. R2 was unable to speak, but smiled when talked to. R2 had
yellowish debris in between his teeth that was visible when he smiled.
On 4/8/25 at 12:25 PM, V3, Director of Nursing, said, Morning care should include brushing the residents
teeth or using the sponge to clean out the debris in the residents mouth.
The facility's Oral Hygiene Policy, dated 1/1/2014, shows, the purpose is to provide oral care for the teeth,
gums, and mouth, to remove offensive odors and food debris and to promote resident comfort.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145669
If continuation sheet
Page 2 of 2