F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to report abuse allegations to the State Agency for 1 of 4
residents (R2) reviewed for abuse in the sample of 4.
The findings include:
R2's admission Record, dated 6/17/25, shows R2 is a [AGE] year-old male admitted to the facility on
[DATE], with an admitting diagnosis of Amyotrophic Lateral Sclerosis (ALS). R2's current care plan, initiated
on 3/31/25, shows R2 is very welcoming, alert, and oriented to person, place, time, and situation.
On 6/17/25 at 9:50 AM, R2 said the Certified Nursing Assistant (CNA), V10, tried to break his oxygen
concentrator by hitting it, and when she could not break it, she turned it off. R2 said V10 disabled his call
light by pulling it out of the wall. R2 said the incident happened prior to 5/20/25, and he thinks it was during
the night shift. R2 said he told a male nurse about it, and the nurse was going around getting statements,
and they conducted an investigation.
On 6/17/25 at 12:45 PM, V1, Administrator, said she did not report R2's allegations to the Illinois
Department of Public Health (IDPH) because it was not reportable. V1 said V5, PM Nursing Supervisor,
called her around 10:30 PM on 5/28/25 to report R2 told V5 that R2's Certified Nursing Assistant (CNA),
V10, unplugged R2's oxygen concentrator and his call light to stop communications with others. V1 said, It's
not like a major abuse case; there was nothing to report to IDPH.
On 6/17/25 at 12:35 PM, V10 said she got suspended because R2 made allegations against her. V10 said
R2 told the nurse she took the call light away from him and out of the wall so he couldn't use it, and called
him a devil.
On 6/17/25 at 1:11 PM, V2, Director of Nursing (DON), said he received a call from V5 on 5/28/25 between
9:00 PM and 10:00 PM. V5 reported R2 said V10 turned off his oxygen concentrator. V2 agreed if a staff
member purposefully turned off a resident's oxygen concentrator, it would be considered abuse. V2 said
V10 was asked to leave her shift on 5/28/25, and was suspended during the investigation.
On 6/17/25 at 1:39 PM, V4, Licensed Practical Nurse (LPN), said she was R2's nurse when V10 came to
her and told her R2 told V10 that V10 called him a devil. V4 said she went to R2's room and R2 told her V10
turned off his oxygen concentrator and called him the devil. V4 said she reported R2's concerns to the
supervisor, V5. V4 said she and V5 called V1 and V2 to report the allegations. V4 said
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145669
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145669
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Elevate Care Waukegan
2222 Audrey Nixon Boulevard
Waukegan, IL 60085
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
when it comes to any abuse allegations, she should definitely go straight to the Administrator with the
allegations and should inform the DON and supervisor too.
On 6/17/25 at 2:29 PM, V5 said he was the supervisor when V4 came to him about an issue R2 had with
V10. V5 said he spoke to R2 and R2 said V10 made noises behind him, and he felt scared, and he didn't
feel safe. V5 said he called V1 and V2 and explained the situation, since V1 is the abuse coordinator. V5
said V1 told him to send V10 home. V5 said if a staff member purposefully turned off a resident's oxygen
concentrator or disabled a call light it, would be considered abuse.
The facility's Abuse Prevention and Reporting Policy (last revised 10/24/22) shows the facility is doing all
that is within its control to prevent occurrences of abuse, neglect, exploitation, misappropriation of property,
deprivation of goods and services by staff and mistreatment of residents by filing accurate and timely
investigative reports. Any allegation of abuse will be reported to the DPH immediately. Public Health shall
be informed that an occurrence of potential abuse has been reported and is being investigated.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145669
If continuation sheet
Page 2 of 2