F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to follow a physician's order for a resident (R1) in a
timely manner. This failure affected one resident (R1) out of three residents reviewed for improper nursing
care and resulted in R1 not receiving the medication from 10/22/24 to 10/31/24.
Residents Affected - Few
Findings include:
R1's admission Record documents diagnoses including but not limited to Vitamin D deficiency, unspecified,
unsteadiness on feet, unspecified protein-calorie malnutrition, slowness and poor responsiveness,
rhabdomyolysis, other specified metabolic disorders, other lack of coordination, other abnormalities of gait
and mobility, metabolic encephalopathy, iron deficiency anemia, unspecified, hyperosmolality and
hypernatremia, hyperkalemia, homelessness unspecified, fatty (change of) liver, not elsewhere classified,
delusional disorders, constipation, unspecified, cognitive communication deficit, altered mental status,
unspecified, alcohol induced acute pancreatitis without necrosis or infection, and alcohol use, unspecified
with other alcohol-induced disorder.
R1's Brief Interview for Mental Status (BIMS) dated 10/14/2024 documents R1 has a BIMS score of 03,
which indicates R1's cognition is severely impaired.
On 11/06/2024, V1(Administrator) presented R1's Clinic Record dated 10/22/2024, which was reviewed.
The clinic record documents in part, please re-start Lantus 12 units every 24 hours. R1's fasting sugars are
still high so he will need insulin.
On 11/06/2024, V1(Administrator) presented R1's order entry, with an order date of 11/1/2024 by V9 (Nurse
Practitioner) which documents in part, Lantus Subcutaneous Solution 100 unit/ml-Inject 12 unit
subcutaneously at bedtime.
On 11/06/2024 reviewed R1's POS (Physician Order Statement) dated 11/06/2024, which documents in
part, Lantus Subcutaneous Solution 100 unit/ml-Inject 12 unit subcutaneously at bedtime for dm (diabetes
mellitus). Start Date: 11/1/2024 21:00.
On 11/06/2024 at 3:06pm, V3 (ADON/Assistant Director of Nursing) stated the nurse who receives the
resident from the hospital, or a clinic appointment is responsible for reviewing the paperwork for any new
medication orders the resident may have gotten from the hospital or clinic appointment. V3 stated the nurse
who receives the resident from the hospital, or a clinic visit should check for any new medication orders
before the nurse's shift ends; the nurse should contact the resident's physician or NP (Nurse Practitioner) to
verify if the Physician or NP wants to continue or discontinue the resident's medication order received from
the hospital or clinic visit. V3 stated eight to nine days after a resident receives an order from the hospital or
clinic visit is not an acceptable time frame
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145679
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145679
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Carlton at the Lake, The
725 West Montrose Avenue
Chicago, IL 60613
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
for a nurse to contact the resident's physician to verify medication orders received from the resident's
hospital or clinic visit. V3 stated the nurse practitioner reviewed R1's 10/22/2024 clinic records on
11/01/2024 and entered the order for R1's insulin.
Reviewed the facility's policy titled Physician Orders with a revised date of 8/16/24, which documents in
part, 6. Physician orders will be carried out at a reasonable time.
Event ID:
Facility ID:
145679
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145679
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Carlton at the Lake, The
725 West Montrose Avenue
Chicago, IL 60613
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
Based on observation, interview, and record review the facility failed to appropriately document in the
eMAR (Electronic Medication Record). This failure affected one resident (R3) of three residents reviewed for
improper nursing care.
Findings include:
R3's admission Record documents diagnoses including but not limited to heart failure, unspecified, type 2
diabetes mellitus with hyperglycemia, gastro-esophageal reflux disease without esophagitis, psychotic
disorder with delusions due to known physiological condition, essential (primary) hypertension, anemia,
unspecified, schizoaffective disorder, bipolar type, chronic obstructive pulmonary disease, unspecified, and
pure hyperglyceridemia.
R3's Brief Interview for Mental Status (BIMS) dated 9/27/2024 documents R3 has a BIMS score of 06,
which indicates R3's cognition is severely impaired.
On 11/06/2024, V1(Administrator) presented R3's MAR (Medication Administration Record) and POS
(Physician Order Statement) which were reviewed. There was a missing entry for Nurses' signature on the
MAR for October 2024 as follows:
October 7th at 0900-Trulicity Subcutaneous Solution Pen-injector 0.75
mg(milligrams)/0.5ml(milliliters)-Inject 0.75 mg subcutaneously one time a day every Monday.
R3's POS (Physician Order Summary) dated 11/06/2024 documents in part, Trulicity Subcutaneous
Solution Pen-Injector 0.75mg/0.5ml-Inject 0.75 mg subcutaneously one time a day every Monday for DM2
(Diabetes Mellitus 2).
On 11/06/2024 at 12:33pm, V3 (ADON/Assistant Director of Nursing) was interviewed and stated the
assigned nurse on the unit is responsible for administering the medications to the residents on that unit. V3
stated in my professional opinion, when there are missing nurse's initials on a resident's medication
administration record for a scheduled medication that is to be administered to the resident on a specific
date and time this would indicate the resident did not receive the medication. V3 stated there are codes the
nurse can use on the medication administration record indicating why a scheduled medication was not
administered to the resident. V3 stated it is my expectation that the nurses would use the codes and not
leave the medication administration record blank for a resident's scheduled medication that is to be
administered to the resident on a specific date and time.
On 11/06/2024 reviewed the facility's policy titled Medication Pass with a revised date of 8/16/24, which
documents in part, 7e. After medication is administered to each resident, sign MAR (medication
administration record) that it was given.
On 11/06/2024 reviewed the facility's RN (Registered Nurse) Floor Nurse and LPN (Licensed Practical
Nurse) Floor Nurse job descriptions which documents in part, 16. Completes medical records documenting
care provided and other information in accordance with nursing policies while maintaining strict
confidentiality.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145679
If continuation sheet
Page 3 of 3