F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure temperatures in the building remained
within a comfortable range for residents when the air conditioning was not functioning properly. The facility
also failed to follow their hot weather policy and measure room temperatures and humidity levels when the
air conditioning was not functioning properly to determine if resident safety could be maintained.
This failure resulted in room temperatures as high as 91 degrees Fahrenheit in areas occupied by residents
and residents complaining of feeling hot.
The Immediate Jeopardy began on April 12, 2024, at 5:29 PM when the facility was notified by V9 (Account
Manager HVAC-Heating Ventilation Air Conditioning Contractor) the facility would have no heating or
cooling capacity whatsoever without necessary repairs. V1 (Administrator) was notified of the Immediate
Jeopardy on June 13, 2024, at 10:40 AM. The surveyor confirmed by observation, interview, and record
review that the Immediate Jeopardy was not removed at the time of exit.
This applies to all 98 residents residing in the facility.
The findings include:
The Facility Data Sheet dated June 12, 2024, shows the facility census as 98 residents.
On June 12, 2024, at 11:42 AM, V1 (Administrator) was not present in the building. V2 (DON-Director of
Nursing) stated, They are still working on the air conditioning situation. We have some portable air
conditioners in the hallways and fans.
On June 12, 2024, at 12:00 PM, a general tour of the facility was conducted with V3 (Maintenance
Director). V3 stated he has been the Maintenance Director of the facility for several weeks. V3 continued to
say, There are leaks at the bottom of the cooling tank for the air conditioning, so the air conditioning does
not work. V3 stated he does not have a device to measure and obtain humidity readings. V3 continued to
say he does not have a thermometer to obtain air temperature readings and uses an infrared temperature
gun for reading surface temperatures. V3 used the infrared temperature gun to obtain surface temperatures
of walls, floors, and ceilings during the general tour of the facility. When V3 pointed the gun into the air
inside the building, and outside of the building, a temperature reading would not display on the infrared
temperature gun, and no air temperature reading could be obtained. During the tour, V3 showed multiple
resident rooms and resident areas where thermostats were present showing the air temperature in the
room. Those readings were as follows (all
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
145694
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145694
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Renwick Nursing and Rehab
3401 Hennepin Drive
Joliet, IL 60435
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
temperatures in degrees Fahrenheit):
Level of Harm - Immediate
jeopardy to resident health or
safety
Tour of facility June 12, 2024, with V3:
Residents Affected - Many
12:15 PM, R8 and R9's room: 86 degrees. R8 stated he was thirsty, and he had not been provided with a
fresh cup of water today. The water cup on R8's table showed the date 6/11/24. R8 stated the water was old
and warm. R9 stated, It is too hard to sleep because it is so hot in our room.
12:20 PM, R2 was sitting in her room wearing a sleeveless shirt and shorts. R2 stated she felt very warm in
her room. The thermostat in R2's room showed 84 degrees.
12:35 PM, Main dining room: The thermostat in the dining room showed 85 degrees. Multiple residents
were present in the dining room eating lunch. V3 pointed the infrared temperature gun at the wall across the
room from the wall-mounted thermostat, approximately 20 to 30 feet away. The surface temperature of the
wall showed 84.4 degrees on the infrared temperature gun.
12:35 PM, V6 (LPN-Licensed Practical Nurse) stated, I am not taking frequent vital signs on anyone or
checking intake and output. We pass water with medication administration but no extra water.
1:19 PM, R36 stated, It is very warm in here. I feel uncomfortable.
1:27 PM, R37 said, We haven't had air conditioning for days. It feels so hot in here, and our rooms are very
hot.
1:44 PM, R3 was lying in bed wearing oxygen. R3 had a fan blowing towards her. R3 stated, I am very hot
even with the fan blowing on me. The air conditioning unit is throwing out hot air at me. The air blowing from
R3's air conditioning unit felt warm.
1:51 PM, R5's room, the thermostat in the room showed 86 degrees. R5 stated, It feels so hot in here. Our
rooms are very hot.
6:20 PM, Main dining room. The thermostat mounted on the wall in the dining room showed 91 degrees.
R10, R11, R12, and R14 were present in the dining room and did not have water within reach. No staff
were present with R10, R11, R12, and R14. R10-R14 stated they felt hot. R12 stated, We don't have a
choice, we have to sit here until they take us somewhere else. V1 (Administrator) was immediately notified
by this surveyor of the high temperature in the dining room and residents sitting in the dining room without
water.
6:21 PM, R8 and R9's room showed 86 degrees on the thermostat in the room. R9 was standing at his
bedside and had removed his clothing from the waist down. R9 stated he felt hot and was trying to cool off
by removing clothing. R8 stated he felt very hot and asked if this surveyor could get a fan in their room to
make the room feel cooler.
6:22 PM, R15 and R16's room, the thermostat in room showed 84 degrees.
6:23 PM, R13's room, the thermostat in the room showed 87 degrees.
On June 12, 2024, at 3:34 PM, V7 (VP-Vice President of Service-HVAC Contractor) stated, the facility's air
conditioning problems were related to the mechanical issues the facility experienced with
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145694
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145694
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Renwick Nursing and Rehab
3401 Hennepin Drive
Joliet, IL 60435
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
the lack of heat earlier in the year. V7 continued to say, You cannot measure air temperature with an
infrared or laser temperature gun. Those devices only measure surface temperature. For instance, point it at
the floor, and you get the temperature of the floor. Point it at the wall and you get the temperature of the
wall. Of course, if you point it at the floor, you will get a cooler reading than the actual air temperature in the
room. We have been talking to the facility and other facilities in their group. They signed up for preventative
service agreements over the past few months. At least a couple of months ago, we identified an issue with
their piping for the heating and air conditioning system and we told them they were not going to have air
conditioning this year. We told them some major steps needed to be taken and they have called us out on
many occasions to try to fix different things. The system is not able to operate because there is a leak
underground. If the system is working properly, the system circulates water to all of the rooms. With the
pipes broken underground, water just pours out of the cooling tower and into the ground, never reaching
the pipes inside the facility. We cannot fill that piping with water because of the leaks, and we cannot locate
the broken piping unless we break up concrete and concrete floors in the facility. They were notified on April
12, 2024, about the piping issues, and just authorized isolating the leak on June 10, 2024. We tried to
identify where the leak was on Monday, and we found that multiple pipes were leaking. By the end of that
day, they knew if could not be fixed. We proposed we would provide temporary cooling that day. We did not
receive authorization to move forward with the temporary cooling until just about an hour ago. They have
authorized temporary cooling for the four resident wings. We will obtain outside cooling units and
temporarily place them outside the facility at the end of their four resident wings. It should be enough
cooling to temper the resident rooms enough. We are hoping the cooling capacity will make the rooms
comfortable. On April 12, 2024, we sent an email to the facility and notified them they would not have air
conditioning this year due to the underground pipe leaks. We did not hear from them, and a month later we
touched base with them again, reminding them we could not turn on the air conditioning for them due to the
pipe leaks. We never told them we would fix the leaking pipe. They wanted us to repair the cooling tower
and I told them we could try to repair the cooling tower. We tried to explain to them that would not fix the
problem.
An email dated April 12, 2024, from V9 (Account Manager HVAC Contractor) and addressed to the facility
Administrator (no name), V4 (VP Plant Operations), and V17 (Corporate Facilities Manager) shows:
Subject: [URGENT] Critical Issues - [Facility] HVAC System Piping. We were on site today to assess the
HVAC system loop/broken piping. The conclusion is that the piping is in a dire need of being repaired.
Without repairs on this piping, [the facility] will have no heating or cooling capacity whatsoever . I would
suggest that we have a meeting soon to discuss a plan of action to get this addressed in the timeliest
manner possible.
An email dated May 9, 2024, at 9:36 AM from V9 (Account Manager HVAC Contractor) and addressed to
facility Administrator (no name), V4 (VP Plant Operations), and V17 (Corporate Facilities Manager) shows:
Subject: [URGENT] Critical Issues - [facility] HVAC System Piping. Just following up on this matter again.
We cannot do any seasonal (cooling) changeover without the piping issues being addressed. Please let me
know if you have any questions. Thank you.
On June 12, 2024, at 1:55 PM, V4 (VP Plant Operations) stated the facility has problems with water from
the cooling tower getting to the building due to broken pipes underground. V4 stated, There are too many
leaks in the pipes to fix. I want to say around early May 2024 we started to have trouble with the system.
The facility provided a quote for rental cooling systems dated June 11, 2024. The facility does not have any
other documentation to show quotes were obtained for rental cooling units prior to June
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145694
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145694
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Renwick Nursing and Rehab
3401 Hennepin Drive
Joliet, IL 60435
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
11, 2024.
Level of Harm - Immediate
jeopardy to resident health or
safety
On June 12, 2024, at 4:06 PM, V1 (Administrator) stated, We were taking room temperatures with an
infrared temperature gun. I did not know air temperature could not be checked using those infrared guns.
We were not measuring humidity as shown in the policy. We were not checking temperatures and humidity
every two hours. I believe we felt we were doing everything we needed to do. It is a complicated problem.
There are a lot of different layers. We did not have a conversation about renting temporary chilling units until
Monday, June 10. V1 continued to say the facility's air conditioning concerns were not reported to the
Department of Public Health.
Residents Affected - Many
On June 13, 2024, at 10:40 AM, the facility continued to feel very warm inside. V3 (Maintenance Director)
stated he did not have the proper device to measure air temperatures or humidity and had not been
monitoring the temperatures or humidity readings every two hours. V3 stated he was not aware the facility
has a policy to obtain temperature and humidity readings every two hours when the air conditioning is
malfunctioning.
On June 13, 2024, room temperatures were checked, beginning at 10:50 AM and the following temperature
readings were obtained based on the thermostats mounted in the rooms, due to the facility not having the
equipment to measure air temperatures (all temperatures in Fahrenheit):
June 13, 2024:
10:50 AM, Main dining room, the thermostat on the wall showed 87 degrees. V15 (Activity Aide) was
playing a board game with 16 residents. V15 stated the following residents were present in the room: R3,
R8, R6, R7, R9, R11, R18, R19, R25, R26, R27, R28, R31, R32, R35, and R40. V15 continued to say,
Some residents have complained of feeling hot. No one told me to pass water to the residents or juice. I
have not given them anything to drink. The 16 residents did not have water or fluids in front of them, or
water visible and available in the room.
11:00 AM, R6 and R7's room, the thermostat showed 82 degrees. R6 stated she felt hot.
11:05 AM, R14's room, the thermostat showed 82 degrees. R14 was present in the room.
11:15 AM, V14 (Cardiology NP-Nurse Practitioner) was in R38 and R39's room. V14 stated the room felt
very hot. It has been very hot in the facility since last week. They have to push fluids. These people are
more prone to dehydration. Residents with cardiac issues should have input and output monitored when it
is this hot in the facility.
11:17 AM, R29 was lying in bed. Her room felt very warm. No thermostat was present in the room to
measure the air temperature. R29 was holding an empty plastic cup in her hand and crying, Water, water, I
need water. R29 had a meal tray on her bedside table with a cup of lemonade. R29 stated she does not like
to drink lemonade because, It is too sweet. R29 continued to call out for water and was unable to turn on
her call light. No staff were in the vicinity of R29's room to hear R29 calling for water. No staff were
observed passing supplemental water to residents.
11:20 AM, R13's room, the thermostat in the room showed 85 degrees. R13 complained of feeling hot.
11:23 AM, R32's room, the thermostat in the room showed 85 degrees. R32 complained of feeling hot.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145694
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145694
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Renwick Nursing and Rehab
3401 Hennepin Drive
Joliet, IL 60435
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
11:25 AM, R33 and R34's room, the thermostat in the room showed 86 degrees. R33 and R34 were
present in the room and complained of feeling very hot. R34 stated he was given water during the night and
the water at his bedside was now warm and old. A foam drinking cup on the bedside table was dated
6/12/24 NOC (Night).
11:27 AM, R22 was lying in bed and V13 (Son of R22) was present. The thermostat in R22's room showed
88 degrees. R22 was not able to be interviewed due to his medical condition. V13 stated R22's room had
felt hot the last two days.
11:30 AM, R23 and R24's room, the thermostat showed 88 degrees. Both residents were present in the
room.
11:35 AM, R5's room, the thermostat showed 88 degrees.
On June 13, 2024, at 1:15 PM, V10 (Medical Director) stated, I know they found a problem with the air
conditioning in April 2024. You need to reach out to the owners of the building about the problem, it is not
my job. I am hearing they have rooms that are 86 degrees for the first time from you. No one called me to
tell me. This is the first I am hearing about the problem.
On June 13, 2024, at 5:00 PM, the facility had obtained a device to measure air temperatures and humidity
and the following temperature and humidity readings were obtained with V2 (DON) and V16 (Admissions
Director) (all temperatures in Fahrenheit):
R14's room, 36.5 percent humidity, 86.6 degrees
R23 and R24's room, 36.8 percent humidity, 86.0 degrees
R41 and R42's room, 37.2 percent humidity, 86.3 degrees
R43's room, 36.8 percent humidity, 86.0 degrees
R44 and R45's room, 37.2 percent humidity, 85.6 degrees
R46 and R47's room, 36.9 percent humidity, 85.5 degrees
R13's room, 38.8 percent humidity, 85.0 degrees
R15 and R16's room, 36.7 percent humidity, 84.1 degrees
R8 and R9's room, 36.9 percent humidity, 83.2 degrees
On June 14, 2024, between 1:20 PM and 1:50 PM, temperature and humidity readings were obtained with
V2 (DON) and V16 (Admissions Director) (all temperatures in Fahrenheit):
R14's room, 41.8 percent humidity, 84.0 degrees
R41 and R42's room, 36.4 percent humidity, 86.3 degrees
R23 and R24's room, 41.8 percent humidity, 85.8 degrees
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145694
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145694
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Renwick Nursing and Rehab
3401 Hennepin Drive
Joliet, IL 60435
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
R43's room [ROOM NUMBER].8 percent humidity, 83.7 degrees
Level of Harm - Immediate
jeopardy to resident health or
safety
R44 and R45's room [ROOM NUMBER].6 percent humidity, 84.3 degrees
Residents Affected - Many
On June 17, 2024, at 9:47 AM, temperature and humidity readings were obtained with V3 (Maintenance
Director) (all temperatures in Fahrenheit):
R46 and R47's room [ROOM NUMBER].8 percent humidity, 85.6 degrees
R22's room, 50.7 percent humidity, 82.9 degrees. R22 was lying on top of his plastic/vinyl mattress with no
sheet covering. R22 stated he felt hot and uncomfortable.
R21's room, 49.8 percent humidity, 82.2 degrees.
Main dining room, 55.4 percent humidity, 83.0 degrees. Eight residents were present in the dining room.
R38 and R39's room, 57.6 percent humidity, 80.0 degrees.
On June 17, 2024, at 12:04 PM, the thermostat in the main dining room showed the temperature in the
dining room was 85 degrees. Lunch was being served to the following residents: R2, R5, R8, R9, R11, R15,
R17, R18, R19, R20, R21, R27, R28, R30, R31, R44, R46, R48, R49, R50, R51, and R52. R2, R8, R9,
R19, R21, R48, and R50 were asked if they felt uncomfortable and they replied they were warm and
uncomfortable.
The facility's undated Hot Weather Policy shows: If the air conditioning is not functioning appropriately;
follow the following procedure: 1) Temperature and humidity should be measured in several rooms on each
floor on unit that has been identified as being the warmest area of each floor or unit. This should be done
approximately every two (2) hours during the day and evening. These rooms should include day rooms
(activity), dining rooms and hallways. 2) If the facility temperature and humidity combined value falls within
the shaded region of the chart for Relative Humidity and Temperature, proceed with the following: i. Fluids
(water) should be easily accessible at all times.For additional information, please refer to the Extreme High
Temperature Procedure policy.
The facility's Extreme High Temperature Guideline revised 04/03/2024 shows: Purpose: To provide
guidance to facility in times of unseasonably hot weather and/or cooling system malfunction. Responsible
Party: Facility staff. Should the temperature index for relative humidity and temperature in this facility rise
above 80 degrees, the facility shall implement the appropriate high temperature procedures. Should a
specific area of the facility rise above 80 degrees, it may be necessary to relocate residents to a cooler
section of the facility. If the high temperature procedures do not sufficiently maintain resident safety, the
facility shall consult with the Department of Public Health regarding the advisability of resident evacuation.
Maintenance: Monitor air temperatures at least every 2 hours between 8:00 AM and 10:00 PM in resident
areas and every 4 hours between 10:00 PM and 8:00 AM. Temperatures should be taken at the warmest
point identified through baseline monitoring on each floor or wing. Include day rooms, dining rooms, activity
rooms and resident rooms.Assure that water lines to the building are working appropriately.
The facility's undated Summer Temperature Monitoring Policy shows: Purpose to provide a comfortable,
safe environment for all residents. To determine if the Hot Weather Policy is to be implemented.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145694
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145694
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Renwick Nursing and Rehab
3401 Hennepin Drive
Joliet, IL 60435
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
Procedure: a. Routine temperature and humidity monitoring of the facility will occur at a minimum of two
times per day during the daylight hours. For example, 10:00 AM and 4:00 PM. These
temperatures/humidities are to be taken in the warmest areas of facility identified through baseline
monitoring. These values are to be recorded on the bottom of the Temperature and Humidity Chart provided
by Public Health. The temperature and humidity combined value is to be determined and circled on the
chart. Should the combined value fall in the shaded area of the chart the Hot Weather Policy must be
implemented. Should the combined value fall to the right of the heavily darkened line within the shaded
area, you must immediately contact the VP of Physical Plant Operations and your VP of Operations. b.
Should it be determined that the high temperature procedures do not sufficiently maintain resident safety
for an extended period of time determined by facility Administrator in concert with the VP of Plant
Operations, VP of Regional Operations and the Chief Operating Officer, the facility will consult with Public
Health regarding the advisability of resident evacuation .
The facility presented an abatement plan to remove the immediacy on June 13, 2024, at 2:11 PM. The
survey team reviewed the abatement plan and was unable to accept the plan to remove the immediacy. The
abatement plan was returned to the facility for revisions.
The facility presented a revised abatement plan on June 13, 2024, at 5:40 PM. The survey team reviewed
the abatement plan and was unable to accept the plan to remove the immediacy. The abatement plan was
returned to the facility for revisions.
The facility presented a revised abatement plan on June 14, 2024, at 2:17 PM. The survey team reviewed
the abatement plan and was unable to accept the plan to remove the immediacy. The abatement plan was
returned to the facility for revisions.
The immediate jeopardy that began on April 12, 2024, was not removed at the time of the survey exit
because the facility failed to provide a removal plan showing a date for when their heating, ventilation and
air conditioning system will be fixed permanently.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145694
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145694
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Renwick Nursing and Rehab
3401 Hennepin Drive
Joliet, IL 60435
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the administration failed to provide oversight and
leadership to ensure hot weather policies and procedures were followed when the facility's air conditioning
was not functioning properly. V1 (Administrator) was aware the facility did not have functioning air
conditioning and did not ensure temperature and humidity levels were being checked as shown in the policy
Residents Affected - Many
This applies to all 98 residents residing in the facility.
The findings include:
The Facility Data Sheet dated June 12, 2024, shows the facility census as 98 residents.
On June 12, 2024, at 11:42 AM, V1 (Administrator) was not present in the building. V2 (DON-Director of
Nursing) stated, They are still working on the air conditioning situation. We have some portable air
conditioners in the hallways and fans.
On June 12, 2024, at 12:00 PM, V3 (Maintenance Director) stated he uses an infrared temperature gun to
measure surface temperatures. V3 continued to say he does not have a thermometer to measure air
temperatures or a device to measure humidity. V3 was not aware temperature and humidity readings
should be checked every two hours when air conditioning is malfunctioning.
On June 12, 2024, between 12:15 PM and 1:51 PM, the following room temperatures were obtained using
thermostats in resident rooms and common areas (all temperatures in Fahrenheit):
12:15 PM, R8 and R9's room: 86 degrees.
12:20 PM, R2's room: 84 degrees.
12:35 PM, Main dining room. The thermostat in the dining room showed 85 degrees. Multiple residents
were present in the dining room eating lunch.
1:19 PM, R36 stated, It is very warm in here. I feel uncomfortable.
1:27 PM, R37 stated, We haven't had air conditioning for days. It feels so hot in here, and our rooms are
very hot.
1:51 PM, R5's room, the thermostat in the room showed 86 degrees.
On June 12, 2024, at 4:06 PM, V1 (Administrator) stated the room temperatures were being checked using
an infrared temperature gun. V1 stated she did not know air temperatures could not be checked using the
infrared guns. V1 continued to say the facility does not have a device to measure humidity percentage and
was not checking humidity levels. V1 also stated the facility was not checking temperatures and humidity
levels every two hours as shown in the facility's policy. V1 stated, I believe we felt we were doing everything
we needed to do. V1 continued to say the State Agency was not notified of the facility's air conditioning not
functioning appropriately.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145694
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145694
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Renwick Nursing and Rehab
3401 Hennepin Drive
Joliet, IL 60435
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Minimal harm
or potential for actual harm
On June 12, 2024, at 6:20 PM, the thermostat mounted on the wall in the dining room showed 91 degrees.
R10, R11, R12, and R14 were in the dining room without available water. No staff were present. V1
(Administrator) was immediately notified by this surveyor.
On June 12, 2024, at 6:21 PM, R7 and R8's room showed 86 degrees on the thermostat in the room.
Residents Affected - Many
On June 12, 2024, at 6:22 PM, R15 and R16's room showed 84 degrees on the thermostat in the room.
On June 13, 2024, at 10:40 AM, V1 (Administrator) stated the facility did not have a device to measure
humidity levels or air temperatures and the air conditioning was not functioning appropriately.
On June 13, 2024, at 10:50 AM, the facility continued to use the main dining room. Sixteen residents were
sitting in the dining room when the thermostat on the wall showed 87 degrees. V15 (Activity Aide) was
playing a board game with the 16 residents. V15 said the following residents were present in the room: R3,
R8, R6, R7, R9, R11, R18, R19, R25, R26, R27, R28, R31, R32, R35, and R40. V15 stated she was not
told to pass water to the resident. No residents had water in front of them.
On June 13, 2024, at 5:00 PM, the facility had obtained a device to measure air temperatures and humidity.
Resident room temperatures continued to be elevated in the absence of functioning air conditioning. The
following temperature and humidity readings were obtained with V2 (DON) and V16 (Admissions Director)
(all temperatures in Fahrenheit):
R14's room, 36.5 percent humidity, 86.6 degrees
R23 and R24's room, 36.8 percent humidity, 86.0 degrees
R41 and R42's room, 37.2 percent humidity, 86.3 degrees
R43's room, 36.8 percent humidity, 86.0 degrees
R44 and R45's room, 37.2 percent humidity, 85.6 degrees
R46 and R47's room, 36.9 percent humidity, 85.5 degrees
R13's room, 38.8 percent humidity, 85.0 degrees
R15 and R16's room, 36.7 percent humidity, 84.1 degrees
R8 and R9's room, 36.9 percent humidity, 83.2 degrees
The facility's undated Hot Weather Policy shows: If the air conditioning is not functioning appropriately;
follow the following procedure: 1) Temperature and humidity should be measured in several rooms on each
floor on unit that has been identified as being the warmest area of each floor or unit. This should be done
approximately every two (2) hours during the day and evening. These rooms should include day rooms
(activity), dining rooms and hallways. 2) If the facility temperature and humidity combined value falls within
the shaded region of the chart for Relative Humidity and Temperature, proceed with the following: .For
additional information, please refer to the Extreme High Temperature Procedure policy.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145694
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145694
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Renwick Nursing and Rehab
3401 Hennepin Drive
Joliet, IL 60435
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
The facility's Extreme High Temperature Guideline revised 04/03/2024 shows: Purpose: To provide
guidance to facility in times of unseasonably hot weather and/or cooling system malfunction. Responsible
Party: Facility staff. Should the temperature index for relative humidity and temperature in this facility rise
above 80 degrees, the facility shall implement the appropriate high temperature procedures. Should a
specific area of the facility rise above 80 degrees, it may be necessary to relocate residents to a cooler
section of the facility. If the high temperature procedures do not sufficiently maintain resident safety, the
facility shall consult with the Department of Public Health regarding the advisability of resident evacuation.
Maintenance: Monitor air temperatures at least every 2 hours between 8:00 AM and 10:00 PM in resident
areas and every 4 hours between 10:00 PM and 8:00 AM. Temperatures should be taken at the warmest
point identified through baseline monitoring on each floor or wing. Include day rooms, dining rooms, activity
rooms and resident rooms.Assure that water lines to the building are working appropriately.
Temperatures observed during this investigation show temperatures in the facility exceeding 85 degrees
Fahrenheit for greater than four hours.
The facility's undated Rapid Response Guide: Extreme Weather - Heat shows: The determination of what
constitutes excessive heat should be tailored to the impact of the temperature and its duration on the health
and well-being of the facility's residents. An informed decision should be made by responsible facility
administrators. A suggest guideline to consider is a facility temperature of 85 degrees Fahrenheit or higher
for a period of four hours.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145694
If continuation sheet
Page 10 of 10