F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on the interview and record review, the facility failed to ensure that a resident's caregiver
immediately reported a new injury of unknown origin for 1 of 1 residents (R1), who were reviewed for
injuries of unknown origin in the sample of 4.
The findings include:
R1's current care plan showed that R1 was nonverbal, severely cognitively impaired, completely dependent
on staff for all care, and unable to move her lower extremities without staff assistance due to her diagnosis
of senile degeneration of the brain.
A progress note for R1, dated 12/9/24, showed, Writer was notified by caregiver of bruise on left big toe,
slightly swollen . Per caregiver, weekend caregiver identified the incident but did not report to the nurse on
duty at the time . ordered X-ray of left foot. Site slightly warm to touch, no grimacing or pain elicited upon
site palpation .
R1's left foot X-ray report dated 12/10/24 showed results of acute intra-articular corner fracture at the lateral
margin of the left great toe .
R1's bruise/injury of unknown origin report showed R1 was unable to state what happened to her left toe
due to her poor cognition. The report showed R1's power of attorney elected to not send R1 to the hospital
for the injury but to have R1 remain in the facility and follow-up with R1's podiatrist.
On 12/18/24 at 9:09 AM, R1 was seated in a wheelchair in her room as V3 (agency caregiver) fed R1
breakfast. This surveyor attempted to ask R1 questions but received no verbal response from R1. No
spontaneous movement of R1's upper or lower extremities was noted. V3 stated R1 has a caregiver, hired
by R1's family, assigned to her 7 days a week, from 8 AM-4 PM. V3 stated caregivers help facility staff
provide cares to R1 but their role is primarily to provide companionship to R1 in the facility. V3 stated she
alerted facility staff to R1's left toe injury on 12/9/24 as she found R1's great toe to be bruised and swollen.
V3 stated, Her weekend caregiver (V18) actually noticed the bruising the day before (12/8/24) but I guess
didn't tell any staff (facility) . V3 removed R1's sock on her left foot. Old, faded bruising was noted to the
area between R1's left great toe and second toe. No redness, swelling, or wounds were noted to R1's left
foot.
On 12/18/24 at 1:38 PM, V18 (agency caregiver) stated she was assigned to R1 on 12/8/24, from 8 AM-4
PM V18 stated when she got R1 dressed that morning, she noticed R1's left great toe was bruised and
swollen. V18 stated she never reported her findings to any facility staff on 12/8/24. V18 also stated she did
not report R1's toe injury to her staffing agency until 12/9/24. V18 stated, I should
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145706
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Whitehall of Deerfield
300 Waukegan Road
Deerfield, IL 60015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
have reported it immediately. I just assumed everyone knew about it .
Level of Harm - Minimal harm
or potential for actual harm
On 12/18/24 at 11:53 AM, V1 (Administrator) stated any resident caregiver, hired by a family to provide
services to residents in the facility, are held to the same standards and expectations as our employees. V1
stated, We treat them (caregivers) as our employees. We do background checks on them as soon as we
know they are going to be with our residents. Our concierge then reviews the private duty guidelines packet
with the caregiver which the caregiver signs. In the packet, it specifically says the caregiver will follow the
same rules as our staff which includes reporting abuse and/or injuries of unknown origin. (V3 agency
caregiver for R1) reported (R1's) injury to us on that Monday (12/9/24). V18 (agency caregiver for R1)
should have reported (R1's) injury immediately to a nurse when she found it on that Sunday (12/8/24) .
Residents Affected - Few
On 12/18/24 at 2:00 PM, V2 (Director of Nursing) stated any resident caregivers that provide services in the
facility are expected to follow the facility's abuse policy and report injuries of unknown origin immediately to
a facility nurse.
On 12/18/24 at 12:09 PM, V6 (Agency Supervisor of V18) stated V18 (agency caregiver of R1) should have
reported R1's injury to the facility and the agency immediately on 12/8/24.
The facility's Private Duty Guidelines orientation packet (undated) showed, While the patient is under our
care it is your responsibility to cooperate fully with the policies and guidelines of this facility to maintain our
high standards of care .Private duty personnel will follow the same rules of (facility) that all staff is required
to follow . All accidents, loss of personal property or irregular occurrences must be reported to the charge
nurse immediately . A change in the resident's condition should be immediately reported to the charge
nurse .
The facility's Abuse and Neglect policy dated 7/12/24 showed, Injuries of Unknown Origin are injuries that
meets all 3 criteria . a) The source of the injury was not observed by any person; and b) The source of the
injury could not be explained by the resident; and c) The injury is suspicious because of the extent of the
injury or the location of the injury . All allegations and/or suspicions of abuse must be reported to the
Administrator immediately. If the Administrator is not present, the report must be made to the
Administrator's Designee .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145706
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Whitehall of Deerfield
300 Waukegan Road
Deerfield, IL 60015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on interview and record review the facility failed to provide cares to a resident in manner that
prevented a resident injury. The facility failed to ensure a resident was transferred via mechanical lift in a
safe manner. These failures apply to 1 of 4 residents reviewed for safety and supervision in the sample of 4.
The findings include:
R1's current care plan showed R1 was nonverbal, severely cognitively impaired, completely dependent on
staff for all cares, and unable to move her lower extremities without staff assistance due to her diagnosis of
senile degeneration of the brain.
A progress note for R1, dated 12/9/24, showed, Writer was notified by caregiver of bruise on left big toe,
slightly swollen . ordered X-ray of left foot. Site slightly warm to touch, no grimacing or pain elicited upon
site palpation .
R1's left foot X-ray report dated 12/10/24 showed results of acute intra-articular corner fracture at the lateral
margin of the left great toe .
R1's bruise/injury of unknown origin report showed R1 was unable to state what happened to her left toe
due to her poor cognition. The report showed R1's power of attorney elected to not send R1 to the hospital
for the injury but to have R1 remain in the facility and follow-up with R1's podiatrist.
On 12/18/24 at 1:38 PM, V18 (agency caregiver) stated she was assigned to R1 on 12/8/24 (Sunday), from
8 AM-4PM. V18 stated when she got R1 dressed that morning, she noticed R1's left great toe was bruised
and swollen. V18 stated she had received no report of R1 sustaining any falls or injuries prior to her shift.
She had also received no reports of bruising or injuries to R1's left foot.
On 12/18/24 at 12:32 PM, V17 (agency caregiver) stated she was assigned to R1 on 12/7/24 (Saturday),
from 8 AM-4 PM. V17 stated she did not see any injuries to R1's left foot on 12/7/24.
The facility's nursing schedule dated Saturday, December 7, 2024, showed the following staff provided
cares to R1 on 12/7/24:
a) V13 (Registered Nurse/RN) from 7 AM-3PM
b) V14 (Nurse) from 11 PM-7 AM
c) V12 (Certified Nursing Assistant/CNA) from 3 PM-7 AM
On 12/18/24 at 12:55 PM, V13 (RN) stated she did not see any injuries to R1's left foot on 12/7/24. V13
stated R1 did not appear to be in pain on 12/7/24. V13 stated R1 had no falls and/or sustained no injuries
on 12/7/24 that she was aware of.
On 12/18/24 at 10:55 AM, V14 (Nurse) stated, (R1) was in bed for my shift but she did not appear to be in
pain. I didn't see her feet because they were covered. I received no report of her having any recent falls or
injuries .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145706
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Whitehall of Deerfield
300 Waukegan Road
Deerfield, IL 60015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 12/18/24 at 2:17 PM, V12 (CNA) stated she worked a double on 12/7/24; providing cares to R1 from 3
PM-7 AM. V12 stated she did not see any bruising, swelling or injuries to R1's left foot at any time during
her shift. V12 stated, I don't know what happened to her foot. I used the hoyer (mechanical) lift by myself,
after dinner, to put her to bed. No one was with me. I know I am not supposed to transfer her using the
hoyer by myself but no one was available to help me. She didn't hit her feet at all when I transferred her .
V12 stated she also provided incontinence care, twice, to R1 during her shift. V12 stated, I didn't see any
injuries to her feet when I changed her either.
On 12/18/24 at 11:37 AM, V5 (R1's Physician) stated, (R1) does have history of osteomyelities to her foot
which could potentially make it easier to fracture but none the less, her injury was most likely caused by
some type of blunt force trauma.
On 12/18/24 at 2:00 PM, V2 (Director of Nursing) stated all (resident) mechanical lift transfers are to be
completed with two staff members present to ensure a safe resident transfer.
The facility's Mechanical Lift Transfers policy dated 8/16/24 showed, There will always be 2 staff present to
assist resident. 1 staff will control the lift as the other will guide resident and support back and neck to
transfer surface .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145706
If continuation sheet
Page 4 of 4