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Inspection visit

Health inspection

WHITEHALL OF DEERFIELDCMS #1457062 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Based on the interview and record review, the facility failed to ensure that a resident's caregiver immediately reported a new injury of unknown origin for 1 of 1 residents (R1), who were reviewed for injuries of unknown origin in the sample of 4. The findings include: R1's current care plan showed that R1 was nonverbal, severely cognitively impaired, completely dependent on staff for all care, and unable to move her lower extremities without staff assistance due to her diagnosis of senile degeneration of the brain. A progress note for R1, dated 12/9/24, showed, Writer was notified by caregiver of bruise on left big toe, slightly swollen . Per caregiver, weekend caregiver identified the incident but did not report to the nurse on duty at the time . ordered X-ray of left foot. Site slightly warm to touch, no grimacing or pain elicited upon site palpation . R1's left foot X-ray report dated 12/10/24 showed results of acute intra-articular corner fracture at the lateral margin of the left great toe . R1's bruise/injury of unknown origin report showed R1 was unable to state what happened to her left toe due to her poor cognition. The report showed R1's power of attorney elected to not send R1 to the hospital for the injury but to have R1 remain in the facility and follow-up with R1's podiatrist. On 12/18/24 at 9:09 AM, R1 was seated in a wheelchair in her room as V3 (agency caregiver) fed R1 breakfast. This surveyor attempted to ask R1 questions but received no verbal response from R1. No spontaneous movement of R1's upper or lower extremities was noted. V3 stated R1 has a caregiver, hired by R1's family, assigned to her 7 days a week, from 8 AM-4 PM. V3 stated caregivers help facility staff provide cares to R1 but their role is primarily to provide companionship to R1 in the facility. V3 stated she alerted facility staff to R1's left toe injury on 12/9/24 as she found R1's great toe to be bruised and swollen. V3 stated, Her weekend caregiver (V18) actually noticed the bruising the day before (12/8/24) but I guess didn't tell any staff (facility) . V3 removed R1's sock on her left foot. Old, faded bruising was noted to the area between R1's left great toe and second toe. No redness, swelling, or wounds were noted to R1's left foot. On 12/18/24 at 1:38 PM, V18 (agency caregiver) stated she was assigned to R1 on 12/8/24, from 8 AM-4 PM V18 stated when she got R1 dressed that morning, she noticed R1's left great toe was bruised and swollen. V18 stated she never reported her findings to any facility staff on 12/8/24. V18 also stated she did not report R1's toe injury to her staffing agency until 12/9/24. V18 stated, I should (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 145706 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145706 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/18/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Whitehall of Deerfield 300 Waukegan Road Deerfield, IL 60015 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 have reported it immediately. I just assumed everyone knew about it . Level of Harm - Minimal harm or potential for actual harm On 12/18/24 at 11:53 AM, V1 (Administrator) stated any resident caregiver, hired by a family to provide services to residents in the facility, are held to the same standards and expectations as our employees. V1 stated, We treat them (caregivers) as our employees. We do background checks on them as soon as we know they are going to be with our residents. Our concierge then reviews the private duty guidelines packet with the caregiver which the caregiver signs. In the packet, it specifically says the caregiver will follow the same rules as our staff which includes reporting abuse and/or injuries of unknown origin. (V3 agency caregiver for R1) reported (R1's) injury to us on that Monday (12/9/24). V18 (agency caregiver for R1) should have reported (R1's) injury immediately to a nurse when she found it on that Sunday (12/8/24) . Residents Affected - Few On 12/18/24 at 2:00 PM, V2 (Director of Nursing) stated any resident caregivers that provide services in the facility are expected to follow the facility's abuse policy and report injuries of unknown origin immediately to a facility nurse. On 12/18/24 at 12:09 PM, V6 (Agency Supervisor of V18) stated V18 (agency caregiver of R1) should have reported R1's injury to the facility and the agency immediately on 12/8/24. The facility's Private Duty Guidelines orientation packet (undated) showed, While the patient is under our care it is your responsibility to cooperate fully with the policies and guidelines of this facility to maintain our high standards of care .Private duty personnel will follow the same rules of (facility) that all staff is required to follow . All accidents, loss of personal property or irregular occurrences must be reported to the charge nurse immediately . A change in the resident's condition should be immediately reported to the charge nurse . The facility's Abuse and Neglect policy dated 7/12/24 showed, Injuries of Unknown Origin are injuries that meets all 3 criteria . a) The source of the injury was not observed by any person; and b) The source of the injury could not be explained by the resident; and c) The injury is suspicious because of the extent of the injury or the location of the injury . All allegations and/or suspicions of abuse must be reported to the Administrator immediately. If the Administrator is not present, the report must be made to the Administrator's Designee . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145706 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145706 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/18/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Whitehall of Deerfield 300 Waukegan Road Deerfield, IL 60015 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Based on interview and record review the facility failed to provide cares to a resident in manner that prevented a resident injury. The facility failed to ensure a resident was transferred via mechanical lift in a safe manner. These failures apply to 1 of 4 residents reviewed for safety and supervision in the sample of 4. The findings include: R1's current care plan showed R1 was nonverbal, severely cognitively impaired, completely dependent on staff for all cares, and unable to move her lower extremities without staff assistance due to her diagnosis of senile degeneration of the brain. A progress note for R1, dated 12/9/24, showed, Writer was notified by caregiver of bruise on left big toe, slightly swollen . ordered X-ray of left foot. Site slightly warm to touch, no grimacing or pain elicited upon site palpation . R1's left foot X-ray report dated 12/10/24 showed results of acute intra-articular corner fracture at the lateral margin of the left great toe . R1's bruise/injury of unknown origin report showed R1 was unable to state what happened to her left toe due to her poor cognition. The report showed R1's power of attorney elected to not send R1 to the hospital for the injury but to have R1 remain in the facility and follow-up with R1's podiatrist. On 12/18/24 at 1:38 PM, V18 (agency caregiver) stated she was assigned to R1 on 12/8/24 (Sunday), from 8 AM-4PM. V18 stated when she got R1 dressed that morning, she noticed R1's left great toe was bruised and swollen. V18 stated she had received no report of R1 sustaining any falls or injuries prior to her shift. She had also received no reports of bruising or injuries to R1's left foot. On 12/18/24 at 12:32 PM, V17 (agency caregiver) stated she was assigned to R1 on 12/7/24 (Saturday), from 8 AM-4 PM. V17 stated she did not see any injuries to R1's left foot on 12/7/24. The facility's nursing schedule dated Saturday, December 7, 2024, showed the following staff provided cares to R1 on 12/7/24: a) V13 (Registered Nurse/RN) from 7 AM-3PM b) V14 (Nurse) from 11 PM-7 AM c) V12 (Certified Nursing Assistant/CNA) from 3 PM-7 AM On 12/18/24 at 12:55 PM, V13 (RN) stated she did not see any injuries to R1's left foot on 12/7/24. V13 stated R1 did not appear to be in pain on 12/7/24. V13 stated R1 had no falls and/or sustained no injuries on 12/7/24 that she was aware of. On 12/18/24 at 10:55 AM, V14 (Nurse) stated, (R1) was in bed for my shift but she did not appear to be in pain. I didn't see her feet because they were covered. I received no report of her having any recent falls or injuries . (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145706 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145706 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/18/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Whitehall of Deerfield 300 Waukegan Road Deerfield, IL 60015 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few On 12/18/24 at 2:17 PM, V12 (CNA) stated she worked a double on 12/7/24; providing cares to R1 from 3 PM-7 AM. V12 stated she did not see any bruising, swelling or injuries to R1's left foot at any time during her shift. V12 stated, I don't know what happened to her foot. I used the hoyer (mechanical) lift by myself, after dinner, to put her to bed. No one was with me. I know I am not supposed to transfer her using the hoyer by myself but no one was available to help me. She didn't hit her feet at all when I transferred her . V12 stated she also provided incontinence care, twice, to R1 during her shift. V12 stated, I didn't see any injuries to her feet when I changed her either. On 12/18/24 at 11:37 AM, V5 (R1's Physician) stated, (R1) does have history of osteomyelities to her foot which could potentially make it easier to fracture but none the less, her injury was most likely caused by some type of blunt force trauma. On 12/18/24 at 2:00 PM, V2 (Director of Nursing) stated all (resident) mechanical lift transfers are to be completed with two staff members present to ensure a safe resident transfer. The facility's Mechanical Lift Transfers policy dated 8/16/24 showed, There will always be 2 staff present to assist resident. 1 staff will control the lift as the other will guide resident and support back and neck to transfer surface . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145706 If continuation sheet Page 4 of 4

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • 0689GeneralS&S Dpotential for harm

    F689 - Accidents

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

FAQ · About this visit

Common questions about this visit

What happened during the December 18, 2024 survey of WHITEHALL OF DEERFIELD?

This was a inspection survey of WHITEHALL OF DEERFIELD on December 18, 2024. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WHITEHALL OF DEERFIELD on December 18, 2024?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.