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Inspection visit

Inspection

COUNTRY HEALTHCMS #1457083 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0602 Protect each resident from the wrongful use of the resident's belongings or money. Level of Harm - Minimal harm or potential for actual harm Based on interview and record review the facility failed to prevent misappropriation of medications for five (R1, R2, R3, R4 and R5) of five residents reviewed for misappropriation of medications from a total sample list of five residents reviewed. Residents Affected - Some Findings include: The facility provided Resident Care Policy and Procedure Regarding Abuse and Neglect, Involuntary Seclusion, Exploitation, Misappropriation of Resident Property, Injuries of Unknown Origin and Social Media policy dated 3/15/18 documents that Misappropriation of Resident Property is the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident belongings or money without the resident's consent. No person shall misappropriate or steal any resident's property. Any person who becomes aware of any alleged misappropriation or theft of resident property shall report the incident to the Administrator immediately. On 2/27/24 at 3:06PM, V8 (Registered Nurse/RN) said When I began my shift on 2/12/24 I was counting narcotics with the off-going nurse and some of the people's narcotic numbers were unusual. You get to know how much they use when you work on one side a lot. One of the cards documented that R2 had used narcotics and that was very unusual. After the count, I went into R2's record to see if he had a fall or something that would cause him increased pain because I never knew him to take narcotics. I couldn't find anything. Also, I looked at his pain scores and they were zero, but one nurse kept documenting that she was pulling Norco for him. That got me worried, so I started looking at the others who rarely take narcotics like R3. We give R3's pain medication religiously at 5:00AM and then on evenings, only twice a day. She had gotten additional pain medication as close together as two hours. I made copies of these two sheets and then at the end of my shift I gave them to V4 (Registered Nurse/Care Plan Coordinator) who was our manager on duty and told her that I thought she should be aware. On 2/27/24 at 10:29AM, V4 (Registered Nurse/Care Plan Coordinator) said that she was notified by V8 (Registered Nurse) the morning of February 13, 2024. She handed me copies of narcotic count sheets and Medication Administration Records and told me that I needed to look at it. I thanked her and notified V1 (Administrator) and V2 (Director of Nursing) and they began the investigation. On 2/27/24 at 9:15AM, V1 (Administrator) stated that the facility completed an investigation immediately when notified and that as a part of the investigation, V3 (Agency Registered Nurse/RN) was repeatedly contacted and would not return her calls. V1 stated that the results of the investigation yielded narcotic medications for five residents that could not be accounted for. R1's physician order dated 1/29/24 documents, Oxycodone-Acetaminophen (Narcotic) Oral Tablet (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 5 Event ID: 145708 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145708 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/28/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Country Health 2304 C R 3000 N Gifford, IL 61847 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0602 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some 2.5-325 milligram (mg) with instructions to give one tablet by mouth every 4 hours as needed for moderate pain to severe pain for three days. To begin on 1/30/24 and end on 2/1/24 with discontinuation documented on 2/2/24. R1's Controlled Drug Receipt/Record/Disposition Form documents V3 (Agency RN) signed out R1's discontinued Oxycodone (Narcotic) to administer to R1 after it was discontinued, however R1's Medication Administration Record (MAR) does not document it was ever given to R1. R2's physician order dated 1/25/24 documents Norco (Narcotic) 10-325mg to give one tablet by mouth every 6 hours as needed for pain. R2's Controlled Drug Receipt/Record/Disposition Form documents V3 (Agency RN) signed out R2's Norco on 2/10/24 at 11:05AM and 5:00PM and on 2/11/24 at 6:30AM, 12:15PM, and at 6:00PM. However, R2's MAR does not document that the 6:00PM dose was administered to R2. R2's Controlled Drug Receipt/Record/Disposition form documents that V3 (Agency RN) is the only nurse that had ever signed out Norco for R2. On 2/27/24 at 10:02AM, R2 stated he does have pain but has never taken the ordered narcotic, only Tylenol. On 2/27/24 at 10:29AM, V5 (RN) stated, (R2) never takes pain medication, especially narcotics. On 2/27/24 at 3:06PM, V8 (RN) stated, R3 always gets her narcotic on the night shift at about 5:00AM and then again before bed. When I saw that one nurse was giving it to her not even 2 or 3 hours after her morning dose, I knew something wasn't right. R3's physician order dated 3/8/23 documents an order for Norco (Narcotic) 5-325mg, give one tablet by mouth twice daily for pain and an order from 9/29/23 for Norco 5-325mg to be given every 4 hours as needed for pain. On 2/27/24 at 1:30PM, V7 (Regional Field Nurse) said that R3's as needed narcotic order should have been discontinued due to lack of use. R3's Controlled Drug Receipt/Record/Disposition Form documents V3 (Agency RN) signed out R3's Norco on 2/10/24 at 8:00AM and again at 12:30PM, an additional two times of the usual twice daily administration and on 2/11/24 at 6:24AM, an additional dose, two hours after her scheduled morning pain relief medication was given. R4's physician order dated 1/16/24 documents Norco (Narcotic) 5-325mg to give one tablet by mouth every 4 hours as needed for pain. R4's Controlled Drug Receipt/Record/Disposition Form documents V3 (Agency RN) signed out R4's Norco on 2/7/24 at 8:45AM, 12:55PM, and at 6:00PM. However, R4's medication administration record (MAR) documents that the medication was only administered at 6:03PM. On 2/8/24 R4's controlled drug receipt/record/disposition form documents that V3 (Agency RN) signed out R4's Norco at 8:15AM, 12:20PM and at 4:17PM. However, R4's MAR documents that the medication was only administered by V3 (Agency RN) on that day at 8:19AM. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145708 If continuation sheet Page 2 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145708 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/28/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Country Health 2304 C R 3000 N Gifford, IL 61847 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0602 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some R5's physician order dated 2/4/24 documents Norco (Narcotic) 5-325mg, one tablet to be given every 8 hours as needed for pain. R5's Controlled Drug Receipt/Record/Disposition Form documents V3 (Agency RN) signed out R5's Norco on 2/10/24 at 7:26AM and at 4:00PM. However, R5's MAR documents that R5 was only administered the medication at 7:26AM. On 2/11/24 V3 (Agency RN) signed out R5's Norco (Narcotic) at 6:49AM and at 3:10PM, however R5's MAR documents that R5 only received the medication at 6:49AM. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145708 If continuation sheet Page 3 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145708 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/28/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Country Health 2304 C R 3000 N Gifford, IL 61847 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0606 Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Level of Harm - Minimal harm or potential for actual harm Based on interview and record review the facility failed to follow their abuse policy by employing a nurse with a history of disciplinary action on their license. This failure affects five (R1, R2, R3, R4 and R5) of five residents reviewed for abuse on the sample of five residents. Residents Affected - Some Findings include: The facility provided Resident Care Policy and Procedure Regarding Abuse and Neglect, Involuntary Seclusion, Exploitation, Misappropriation of Resident Property, Injuries of Unknown Origin, and Social Media dated 3/15/18 documents that the facility will not knowingly employ individuals or otherwise engage individuals who have been found guilty of abuse, neglect, exploitation, misappropriation of property, or mistreatment by a court of law. This includes individuals who have findings entered into the State Nurse Aide Registry or those who have had disciplinary action in effect against his or her professional licenses by a state licensure board as a result of a finding of abuse, neglect, exploitation, mistreatment of resident or misappropriation of resident property. V3 (Agency Registered Nurse's) lookup detail from the Illinois Department of Financial and Professional Regulation documents that V3 (Agency Registered Nurse) license (number), was disciplined and placed on probation from 2/27/15 through 4/20/23 for drug diversion. V3 (Agency Registered Nurse's) timecard documents the following hours worked at the facility: 2/7/24 from 6:00AM to 6:11PM on the north hall and 2/8/24 from 6:00AM to 6:13PM on the north hall, 2/10/24 from 6:00AM to 6:04PM on the south hall and 2/11/24 from 6:00AM to 6:22PM on the south hall. On 2/27/24 at 9:15AM, V1 (Administrator) stated that the facility completed an investigation immediately when notified (of allegations of drug diversion by V3) and that as a part of the investigation, V3 (Agency Registered Nurse/RN) was repeatedly contacted and would not return her calls. V1 stated that the results of the investigation yielded narcotic medications for five residents (R1, R2, R3, R4 and R5) that could not be accounted for. On 2/27/24 at 9:00AM, V1 stated that only after doing her own investigation of V3 (Agency Nurse) did she find out that she had a hit for drug diversion on her license. We are using a staffing agency that assumes no responsibility for the nurses that they provide. It isn't a very good agency. Cross-reference F602 FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145708 If continuation sheet Page 4 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145708 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/28/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Country Health 2304 C R 3000 N Gifford, IL 61847 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to dispose of narcotics as directed by their policy. This failure has the potential to affect one (R1) of five residents reviewed for medication disposal on the sample list of five. Findings include: The facility Medication Disposal Policy dated 2/2021 documents that unused, unneeded, or expired controlled medication tablets and capsules should be removed from the outer packing and placed into a commercially available controlled drug denaturing kit. R1's physician order dated [DATE] documents an order for Oxycodone-Acetaminophen (Narcotic) Oral Tablet 2.5/325 milligram dated [DATE] with instructions to give one tablet by mouth every 4 hours as needed for moderate pain to severe pain for 3 days. The order was discontinued on [DATE]. R1's Controlled Drug Receipt/Record/Disposition Form documents V3 (Agency Registered Nurse) signed out R1's discontinued Oxycodone 2.5 milligrams/325 milligrams on [DATE] at 8:00AM and 1:00PM and on [DATE] at 7:00AM, 11:30AM and 4:00PM. R1's Medication Administration Record does not document any of these narcotics being given to R1. On [DATE] at 11:13AM, V2 (Director of Nursing) stated, We missed that (R1's) medications were discontinued. We should have destroyed them when the order was discontinued. If we had, that would have been fewer medications that could have been taken. I caught this during the investigation. There were seven tablets left from a total of 12. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145708 If continuation sheet Page 5 of 5

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0602GeneralS&S Epotential for harm

    F602 - The resident has the right to be free from abuse, neglect, misappropriation of re

    Protect each resident from the wrongful use of the resident's belongings or money.

  • 0606GeneralS&S Epotential for harm

    F606 - The facility must—

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

FAQ · About this visit

Common questions about this visit

What happened during the February 28, 2024 survey of COUNTRY HEALTH?

This was a inspection survey of COUNTRY HEALTH on February 28, 2024. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at COUNTRY HEALTH on February 28, 2024?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from the wrongful use of the resident's belongings or money."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

SourceView on CMS Care Compare

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.