F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on the
interview and record review, the facility failed to follow the hospital discharge instructions by not scheduling
a follow-up appointment to evaluate an ear laceration. This affected one of three residents (R2) reviewed for
follow-up appointments.
Residents Affected - Few
Findings Include:
R2 is a [AGE] year-old with the following diagnosis: hemiplegia to the right side following cerebrovascular
disease, epilepsy, aphasia, and vascular dementia.
A Nursing note dated 9/1/24 documents the CNA made the nurse aware that during meal time, R2 was
observed sliding out of the wheelchair. To prevent a fall, the CNA slid R2 from the chair to the floor, where
R2 rested on R2's buttocks. A skin tear was noted on the right ear. The physician was made aware, and an
order was placed to send R2 to the hospital for evaluation. R2 returned from the emergency department
with a treatment order for the laceration. There was also a referral to see an outside physician in three days.
The primary physician and family were notified.
A Nurse Practitioner note dated 9/4/24 documents that R2 was seen in the emergency department on 9/1
for a fall and received a prescription for the ear laceration. The plan is to continue the mupirocin and follow
up with the physician outside (plastic surgeon) of the facility.
The Hospital Records dated 9/1/24 document R2 presented to the emergency department post fall with an
ear laceration. Per the paramedics, R2 was being fed by a CNA when R2 slid forward and hit R2's ear on
the dresser nearby. This caused a skin avulsion (a traumatic injury that occurs when layers of skin are torn
or cut off, exposing the underlying tissue, muscle, or bone) to the top of the helix of the ear exposing
cartilage. Plastic surgery was consulted, and it was recommended not to put the skin back at this time.
Plastics suggested using an antibacterial ointment three times a day, and R2 can follow up at the office.
Evaluation for a skin graft will be performed at the follow-up appointment.
On 10/8/24 at 3:22 PM, R2 was lying in bed visiting with V13 (R2's family member). There was a raised
scab on the top of the right ear about one inch long and a quarter of an inch high. The scab is intact and
dry. R2 was not able to answer many questions due to aphasia and cognitive impairment. V13 reported that
R2 did have a fall in R2's room at the beginning of 09/2024. V13 stated that V13 was told by another family
member that R2 slid out of the wheelchair before staff could grab R2. V13 reported that R2 cut R2's ear
open somehow during the fall. V13 denied being aware of R2 going out to any appointments to check on
the healing of R2's ear.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
145735
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145735
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of River Oaks
14500 South Manistee
Burnham, IL 60633
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 10/9/24 at 10:45 AM, V2 (Nurse) stated R2 had a scrape or tear to the right ear after the fall on 9/1/24.
V2 reported that all hospital orders must be confirmed with the physician and put into the system once they
are confirmed. V2 stated if a resident needs a follow-up appointment, then the scheduler must be made
aware so they can make the appointment. V2 reported the importance of a resident going to the follow-up
appointment to see if anything with their care needs to be changed or stopped. V2 was unaware that R2
went to a follow-up appointment for the ear laceration because wound care took over the management of
the wound.
On 10/9/24 at 11:00 AM, V3 (Wound Care Coordinator) stated that R2 was supposed to go to a follow-up
appointment, but V3 was unaware that R2 went to the follow-up appointment. V3 reported the in-house
physician or nurse practitioner would sometimes decide not to send a resident to a follow-up appointment.
V3 stated since the wound is considered healed, V3 no longer needs to see R2. V3 confirmed there was a
scab to the right ear the last time V3 saw R2. V3 reported that the follow-up appointment was to have R2's
ear looked at for possible reconstructive surgery. V3 then stated that V3 had managed the wound and had
made the decision not to send R2 to the follow-up appointment because V3 considered the wound healed.
V3 was unable to remember if V3 spoke with the physician or nurse practitioner about this decision. V3
reported this conversation should have been documented because it looks like the conversation did not
happen with a physician about the appointment because nothing is documented.
On 10/9/24 at 3:03 PM, V9 (DON) stated wound care was in charge of overseeing the laceration to R2's
ear. V9 confirmed that wound care needs to have a conversation with the physician about follow-up
appointments and document the conversations. V9 reported that the primary physician doesn't halt any
specialty appointments because they are part of specialty care. V9 stated that the only reason a resident
should not go to a follow-up appointment is if the staff member calls the office and the office says the
resident no longer needs the appointment.
On 10/10/24 at 12:15 PM, V10 (Transportation/Scheduler) stated that V10 spoke with the wound care
nurse, and V3 confirmed that R2 no longer needed to go to the follow-up appointment because the wound
was healing. V10 denied making any appointment for R2 to be seen by plastic surgery.
On 10/10/24 at 1:34 PM, V14 (Primary Physician) stated that once cartilage is damaged, it cannot regrow
like skin can. The surveyor notified V14 that a scab was still on R2's ear where the laceration was and
asked what the plan was if the scab came off. V14 said, A small scab will not change his life. V14 admitted
to overriding/canceling specialty or follow-up appointments if the issue is not life-threatening.
The Skin Screen dated 9/3/24 documents R2 has an abrasion to the right ear due to a fall. Wound care was
notified. No open areas or drainage was noted from the wound. The wound has a scab.
The Physician Order Summary was reviewed, and the order, placed on 9/1/24, was documented to
schedule a follow-up appointment with an outside physician (plastic surgeon) in three days (around 9/4/24)
for further evaluation and treatment of the laceration.
Section M of the Minimum Data Set, dated [DATE] documents R2 does not have any skin concerns.
The Treatment Administration Record updated 09/2024 documents an order for the right ear to be cleansed
with normal saline and padded dry, with a bacitracin application done daily. This order was discontinued on
9/23/24. The mupirocin was ordered on 9/2/24 and discontinued on 9/4/24. These orders
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145735
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145735
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of River Oaks
14500 South Manistee
Burnham, IL 60633
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
were changed and discontinued by a physician at the facility, not the plastic surgeon.
Level of Harm - Minimal harm
or potential for actual harm
The policy titled, Skin: Non-Pressure Ulcer, dated 01/2024, documents, General: To provide guidance on
the completion of stasis ulcers, skin tears, foot observations, bruises, and rashes. Policy: 1. When the
resident is identified as having a stasis ulcer, skin tear, bruise, or rash, the appropriate documentation is
completed.
Residents Affected - Few
There is no documentation from V14 or a discussion with V14 that R2 no longer needed to be seen by the
plastic surgeon. There is no documentation reporting that the wound healed. There is no documentation
that the facility contacted the plastic surgery office and gave any information about the condition of R2's ear
after R2 returned to the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145735
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145735
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of River Oaks
14500 South Manistee
Burnham, IL 60633
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Residents Affected - Few
Based on interview and record review the facility failed to ensure staff was aware of a high risk falls resident
required supervision and monitoring and failed to prevent a resident from falling from the wheelchair while
on 1:1 monitoring by staff. This affected two of three residents (R1, R2) reviewed for supervision. This
failure resulted in R1 suffering a left arm fracture after falling while walking in the hallway unsupervised or
without monitoring, and R2 from falling from the wheelchair and sustaining a laceration to the right ear.
Findings Include:
1. R1 is a [AGE] year-old with the following diagnosis: dementia, schizophrenia, unsteadiness on feet, and
displaced fracture of the left humerus.
A Nursing note dated 9/22/24 at 8:30 PM documents that the nurse was notified by staff that R1 was
observed getting off the floor in the annex (hallway on the first floor). As the nurse was waiting for the
elevator to go downstairs, R1 came off the elevator and ambulated to R1's room. The nurse immediately
followed R1 to the room to assess R1, but R1 refused. R1 requested not to be touched and to be left alone.
The physician was notified with an order to observe for 72 hours.
A Nursing note dated 9/22/24 at 10:20 PM documents that upon rounding, R1 complained of pain in the left
upper arm. The swelling was noted in the left upper arm, but R1 refused any further assessment. The
physician was notified, and an order was placed to send R1 to the hospital for an evaluation.
A Nursing note dated 9/23/24 documents that R1 was admitted to the hospital with a diagnosis of a
humeral head fracture.
A Nursing note dated 10/3/24 documents R1 readmitted from the hospital and was alert and oriented times
four. R1 had a diagnosis of a fracture related to a fall.
The Ambulance Run Sheet dated 9/22/24 documents R1 was transported to the hospital status post fall.
There was a deformity noted to the left shoulder area.
The Hospital Record dated 9/23/24 documents that R1 is alert and oriented times four and arrived from a
nursing home with a complaint of left shoulder pain. R1 reported being pushed and then fell. R1 was unable
to raise the left arm upward. The x-ray of the left shoulder showed an acute displaced spiral fracture of the
left proximal humeral shaft. The fracture extends through the left medial humeral head through the greater
tuberosity of the left humeral head. There is associated soft tissue swelling. R1 was then transferred to a
hospital with orthopedic capabilities.
The Hospital Record dated 9/30/24 documents R1 was a direct transfer from an outside hospital after being
admitted there for left arm pain following a fall at a nursing home. R1 reported ambulating in the hall when
R1 suddenly felt as if R1 was pushed towards the wall, resulting in a fall landing on the left side. Orthopedic
surgery was performed, and R1 was discharged back to the facility on [DATE].
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145735
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145735
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of River Oaks
14500 South Manistee
Burnham, IL 60633
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
On 10/8/24 at 3:12 PM, R1 was laying in bed with a sling to the left arm. R1 requested not to move R1's left
arm. There were four sites on the arm covered with gauze and a clear bandage. R1 stated R1 fractured the
left arm and had a rod put in the arm during surgery to repair the arm. R1 stated R1 fell down in the hallway
on the first floor. R1 reported feeling a push from behind, and R1 ran into the wall and fell to the floor. R1
denied a person pushing R1 but reported it was an evil spirit that pushed R1 into the wall. R1 stated a
security guard helped R1 up off the floor, and R1 then walked to R1's room. R1 stated lying in R1's bed
until the pain was too bad, and they had to be sent to the hospital. R1 reported that the nurse tried to come
into the room to look at R1's arm, but R1 did not want anyone to touch R1's arm at that time, so R1 refused.
R1 stated R1 also fell on 7/15/24. R1 reported an evil spirit that also pushed R1 into the wall at that time.
R1 stated R1 is still able to get up and walk freely in the building without any assistance or supervision. R1
denied having any other interventions put in place after the most recent fall. R1's orientation was assessed,
and R1 is alert and oriented times four. R1 was able to correctly state the date, president, date of birth ,
location, and what kind of building the facility is.
On 10/8/24 at 3:36 PM, V11 (Nurse) was not able to answer if R1 was a high fall-risk resident or not. The
surveyor asked if there was a Fall Binder staff could reference, and V11 went into the cabinet and handed
the surveyor the Fall Binder. R1 was not listed on the High Fall Risk List, and no interventions were listed
for R1 to prevent any falls. There was no date on the sheet indicating when the lists were last updated. V11
stated the binder was updated by the restorative department, but V11 did not know when the lists needed
to be updated.
On 10/9/24 at 1:46 PM, V12 (Nurse) reported that R1 is now a high fall-risk resident since fracturing R1's
arm. V12 was unaware of the details of the fall or what caused the fall. The surveyor asked V12 for the Fall
Binder that is located at the nurse's station for staff reference. V12 was unable to find the binder at this time
and stated that the restorative department is currently updating the binder.
On 10/9/24 at 3:06 PM, the surveyor asked V12 for the Fall Binder on the second floor. This time, V12 was
able to hand the surveyor a binder for review. R1 was now listed on the High Fall Risk List, but R1's fall
interventions were not listed on the intervention sheet. There was no date on the sheet indicating when the
lists were last updated.
On 10/9/24 at 11:00 AM, V4 (Restorative Nurse) stated that management notifies staff of the fall risks on
the floor by in-services, and staff is also supposed to monitor new admissions for falls. V4 reported that the
restorative will notify the staff once the restorative evaluation is complete if a resident is at high fall risk. V4
stated that the nurses should also be aware of residents who are at high fall risk after completing the fall
risk evaluation. V4 reported restorative CNAs round on the floor to make sure all fall precautions are in
place as well as the hourly rounds nurses/CNAs perform. V4 stated the facility has a restorative binder that
lists the high fall-risk residents so the staff can reference the binder if needed. V4 confirmed the binder is
updated every time someone is added, discharged , or as needed. V4 reported that R1's fall was
unwitnessed, but security did see R1 getting up off the floor. V4 reported that R1 walks around without any
assistive devices and has no issues with gait. V4 stated due to R1's noncompliance, the facility was not
able to determine the cause of the fall but denied interviewing R1 due to R1 being in the hospital. V4
reported that R1 came back about a week later, so the investigation was closed out based on staff
interviews. V4 stated is a high fall risk now. V4 reported that R1 has had a previous fall, but there were no
injuries from that, and staff is on alert to pay attention to R1 while R1 is walking. V4 stated that since this is
the second fall, it is hard to discover why R1 fell, so R1's a high fall risk based on that. At
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145735
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145735
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of River Oaks
14500 South Manistee
Burnham, IL 60633
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
this time, V4 was shown the copy of the High Fall List Residents from the binder on the second floor. V4
was not able to point out R1's name on the list. when asked why R1's name is not on the high fall risk list,
V4 said the list probably hasn't been updated since R1's return, but R1 should be on the list.
On 10/9/24 at 1:20 PM, V6 (Nurse) stated V6 was in the middle of passing night meds around 8:30 PM
when the secretary called to tell V6 that R1 was seen getting up off the floor. V6 reported as V6 was going
down stairs, R1 came off the elevator and went to R1's room. V6 stated R1 told V6 that R1 fell and got up
off the floor but then R1 requested to be left alone. V6 reported that R1 is alert and oriented at times two
but also confused at times. V6 stated that R1 did not have any mental status changes that night and
normally does not need much physical help with care. V6 denied R1 being a high fall risk at the time of the
fall on 9/22. V6 then confirmed being able to look up on the computer which residents are a high fall risk
and does not remember seeing that information in R1's chart. V6 reported that R1 had no interventions in
place at the time of the fall because there was no need. V6 stated that R1 then reported pain, and V6 could
see the left arm swelling through R1's clothing, so an order was placed to send R1 to the hospital. V6
confirmed that R1 had a fracture to the left arm. V6 denied making any changes to R1's plan of care since
this fall. V6 stated that R1 is still able to walk around the building freely and was just doing so last night. V6
said, I don't know about a fall binder at the nurse's station. They have never told me there is a binder at the
desk to look at.
On 10/9/24 at 2:36 PM, V8 (Security) stated around 8:30 PM, R1 walked past V8, and from the look of it,
R1 was reaching for the handrail and missed it or slipped off it. V8 reported that there was a big boom that
sounded like something had hit the wall. V8 stated the fall happened right after the kitchen doors going to
the dining room. V8 reported walking to the area when the boom was heard the boom and saw R1 on the
ground. V8 asked R1 if R1 was ok and went to tell the secretary to call the nurse. V8 reported R1 was a
little discombobulated and was only able to tell V8 that R1 fell but not how. V8 reported that R1 was alone
with no one staff or residents near R1. V8 stated staff tells security who is a fall risk. V8 denied thinking R1
was a high fall risk because R1 walks normal. V8 denied being aware of where V8 can look up information
about high fall risks.
On 10/9/24 at 3:03 PM, V9 (DON) stated R1 is completely independent and doesn't normally have a
problem with walking, but doe does have a diagnosis of unsteadiness of the feet. V9 was not able to recall if
R1 was a high fall risk before the fall on 9/22. V9 reported high fall risk residents are identified by the Fall
Risk Evaluation, with the score being greater than 10. V9 stated the Fall Risk Evaluations should be scored
correctly so the facility can identify who is at high risk of falls. V9 said, Every resident who has a fall is
considered a high fall risk after that. V9 reported the facility has fall risk binders on each floor to let staff
know who is a fall risk and what their interventions are. V9 stated the binder is updated based on each fall
occurrence. V9 reported staff can refer to the binder if they are unsure who is a high fall risk. V9 reported
Restorative is responsible for updating the binder.
On 10/10/24 at 1:34 PM, V14 (Primary Physician) stated R1 fell and was sent to the hospital. V14 reported
a CT scan was performed when R1 was up on the floor, which showed R1 needed surgery, so R1 was
transferred to a hospital with orthopedic surgery. V14 denied R1 having any issues with R1's gait but
reported that R1 is very psychotic. When asked how this can affect a resident's gait, V14 stated that R1 is
on psych medications, so R1 has a risk of falling on those medications. V14 remembers R1 falling in
07/2024 but could not remember the details. V14 was aware R1 did not have any injuries with that fall.
When asked if a resident should be considered a high fall risk after a fall, V14
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145735
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145735
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of River Oaks
14500 South Manistee
Burnham, IL 60633
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
said, It easy to say they should have considered her a high fall risk, but it is not easy to do. V14 reported if a
resident has had weakness or has had a history of falls, then they need to be a high fall risk. V14 stated the
staff should be aware of who is a high fall risk in the facility so they can monitor them.
The Final Facility Incident Report Form dated 9/27/24 documents that the nurse was notified by security
that R1 was observed getting off the floor in the annex. The floor was dry and free of clutter. The nurse
attempted to do a head assessment on R1 but refused. Later, R1 verbalized pain, and the physician
ordered R1 to be sent to the hospital for a medical evaluation. R1 was admitted to the hospital with a
diagnosis of a fracture of the left humerus. R1 is alert and oriented times two and was admitted to the
facility with a diagnosis of weakness, unsteadiness on feet, and lack of coordination. R1 is able to express
self and ambulates independently. After investigation, the fall was determined unavoidable. R1 is not
complained with treatment plan the facility. Upon readmission, R1 will be re-educated on safety precautions
with emphasis on treatment compliance.
The Fall Investigation Report 7/15/24 documents R1 fell onto the right shoulder in the hallway in front of the
nurse's station at about 4:05 AM. R1 is alert and oriented times three. The root cause of the fall is
documented as improper footwear. There is no documentation that R1 was not wearing the correct footwear
in any other documentation.
The Fall Investigation Report dated 9/22/24 documents R1 was noted getting off the floor by security. This
was an unwitnessed fall. R1 refused a head-to-toe assessment and was able to ambulate back to R1's
room. Nursing staff encouraged R1 to take rest periods when walking long distances upon returning from
the hospital. Physical therapy will evaluate and treat as needed. There is no root cause documented for this
fall.
The Fall Risk Evaluation dated 7/15/24 documents the reason for this assessment as post-fall. The score of
this assessment is documented at a two. A score of 10 or higher indicates a resident is at high risk for falls.
On the assessment, it is documented that R1 does not have a history of falls within the past 1 to 6 months,
even though R1 had a fall on this day. If the assessment was scored correctly, then R1 should have been
considered a high fall risk on this day.
A Fall Risk Evaluation dated 7/30/24 documents the reason for this assessment is an initial/admission
assessment. The score of this assessment is documented as a three. Again, this assessment documents
that R1 does not have a history of falls within the past one to six months, even though R1 had a fall two
weeks prior to this assessment. If this assessment was scored correctly, then R1 should have been
considered a high fall risk again on this day.
The Fall Risk Evaluation dated 10/3/24 documents the reason for this assessment as initial/admission. It is
documented that R1 has an unsteady gate and has a history of falls within the past one to six months. The
score for this assessment is 15, indicating that R1 is now considered at high risk for falls.
The Physical and Occupational Therapy Evaluation were completed on 10/9/24, which indicates R1 is
appropriate for both services. R1 has an impaired safety awareness and presents with impairments and
strength, gross motor coordination, fine motor coordination, follow through, planning, problem-solving,
self-modification, use of coping strategies, balanced, mobility, attention, self-monitoring, and dexterity
resulting in limitations and/or participation restrictions in the areas of self-care, mobility, learning and
applying knowledge, and general tasks and demands.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145735
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145735
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of River Oaks
14500 South Manistee
Burnham, IL 60633
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
The Care Plan dated 6/21/19 documents that R1 is at high risk for falls. The interventions initiated on
9/23/24 document R1 is encouraged to rest when walking long distances. There is another intervention that
was initiated on 7/15/24 that documents R1 is to have therapy evaluated and treated as indicated. A date of
9/23/24 is documented next to this intervention as well.
Residents Affected - Few
The Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status score as a ten
(moderate cognitive impairment). Section GG of the MDS indicates R1 has no impairment on the upper or
lower extremities and does not use a mobility device. R1 needs supervision or touching assistance with
ADL care, bed mobility, transfers, and walking.
The policy titled, Fall Prevention And Management, dated 08/2024 documents, General: This facility is
committed to maximizing each resident's physical, mental, and psychosocial well-being. While preventing
all fall is not possible, the facility will identify and evaluate those residents at risk for falls, plan for preventive
strategies, and facilitate as safe an environment as possible. All resident falls shall be reviewed, and the
resident's existing plan of care shall be evaluated and modified as needed. Upon admission: .2. Residents
at risk for falls will have fall risk identified on the interim plan of care and the ISP with interventions
implemented to minimize fall risk.
2 .R2 is a [AGE] year-old with the following diagnosis: hemiplegia to the right side following cerebrovascular
disease, epilepsy, aphasia, and vascular dementia.
A Nursing note dated 9/1/24 documents the CNA made the nurse aware that during meal time, R2 was
observed sliding out of the wheelchair. To prevent a fall, the CNA slid R2 from the chair to the floor, where
R2 rested on R2's buttocks. A skin tear was noted to the right ear. The physician was made aware and an
order was placed to send R2 to the hospital for evaluation. R2 returned from the emergency department
with a treatment order for the laceration.
A Nurse Practitioner note dated 9/4/24 documents that R2 was seen in the emergency department on 9/1
for a fall and received a prescription for the ear laceration. R2 has a sitter at the bedside who is in the room
at all times. The plan is to continue the mupirocin and follow up with the physician outside of the facility. R2
is a fall risk and has a sitter at the bedside.
The Hospital Records dated 9/1/24 document R2 presented to the emergency department post fall with an
ear laceration. Per the paramedics, R2 was being fed by a CNA when R2 slid forward and hit R2's ear on
the dresser nearby. This caused a skin avulsion (a traumatic injury that occurs when layers of skin are torn
or cut off, exposing the underlying tissue, muscle, or bone) to the top of the helix of the ear exposing
cartilage. All imaging was negative for injury.
On 10/08/24 at 3:22 PM, R2 was lying in bed visiting with V13 (R2's family member). There is a raised scab
on the top of the right ear, about one inch long and a quarter of an inch high. R2 was not able to answer
many questions due to aphasia and cognitive impairment. V13 reported that R2 did have a fall in R2's room
at the beginning of 09/2024. V13 stated that V13 was told by another family member that R2 slid out of the
wheelchair before staff could grab R2. V13 reported that R2 cut R2's ear open somehow during the fall.
On 10/9/24 at 10:45 AM, V2 (Nurse) stated at the time of R2's fall, R2 was being monitored by a CNA (V5)
during lunch. V2 reported that R2 required 1:1 monitoring and slid out of the wheelchair during the time of
being monitored. V2 stated R2 began leaning out of the chair before V5 noticed and R2 was able to fall. V2
reported a laceration to R2's ear. V2 stated that R2 is dependent on all ADL
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145735
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145735
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of River Oaks
14500 South Manistee
Burnham, IL 60633
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
care and cannot walk. V2 stated if 1:1 monitoring is done the proper way then a resident should not fall all
the way out of the wheelchair.
Level of Harm - Actual harm
Residents Affected - Few
On 10/9/24 at 11:40 AM, V4 (Restorative Nurse) stated that R2 was not able to speak, but through staff
interviews, V4 was able to find out staff lowered R2 to the floor when R2 began sliding out of the wheelchair
while being fed lunch. V4 was unaware that R2 began sliding out of the wheelchair, and V5 did not notice
immediately. V4 said, I don't know if she (V5) was attending to another person, while R2 was slipping and
caught R2 as R2 was falling. V4 stated that R2 is a high fall risk due to the limitations of movement on one
side of R2's body, which requires more monitoring.
On 10/9/24 at 12:58 PM, V5 (Former CNA) stated R2 was in a wheelchair facing the bed, and V5 was to the
left of R2 feeding R2. V5 reported that R2 did like a little jump up, but R2 was caught. V5 confirmed the
wheelchair moved when R2 made the jerking movement, and V5 eased R2 down to the floor. V5 stated that
on the way down, R2's ear scraped the bedside table or dresser. V5 reported the ear was bleeding due to
the skin being open. V5 stated V5 was just told V5's assignment was to sit in R2's room with three other
roommates and watch the 4 men. V5 reported it was to keep an eye on them so no one fell. V5 reported
thinking all the residents in that room are high falls risks but V5 only worked at the facility about three
weeks so V5 was not familiar with everyone. V5 stated the high fall risks were never explained to V5. V5
was not aware of how to find out which residents are high fall risks. V5 reported the facility took V5 off the
schedule after the investigation due to things didn't add up with their investigation and they didn't want me
back.
On 10/9/24 at 3:03 PM, V9 (DON) stated V5 was feeding R2, and V5 said R2 slid out of the wheelchair. V9
reported that V5 told V9 that before V5 could grab R2 all the way, V5 broke the fall by lowering R2 to the
floor. V9 stated according to what V5 said, R2 hit R2's ear on the dresser. V9 confirmed that at the time of
the fall, R2 was a 1:1 observation, where a staff member stayed in the room to monitor the residents. V9
said, I just didn't understand her reasoning of what happened. V9 reported that 1:1 monitoring can be
different depending on the resident, but safety is the main importance when a resident is 1:1. V9 stated that
R2 was a 1:1 monitoring resident before V9 started working at the facility, so V9 could not say why R2
needed 1:1 monitoring.
The Fall Investigation Report 9/1/24 documents that staff lowered R2 to the floor during the lunch meal
when they noticed R2 sliding out of the wheelchair. A skin tear was noted in the right ear. The physician
ordered R2 to the hospital for evaluation. Upon investigation, the CNA assisted R2 to the floor once they
noticed R2 sliding from the wheelchair. An anti-slip mat was placed in the wheelchair to prevent R2 from
sliding while sitting in the chair.
The Fall Risk Evaluation dated 9/1/24 documents the reason for assessment as post-fall. This evaluation's
score is 22, indicating that R2 is at high risk for falls. Any score of 10 or greater makes R2 at high risk for
falls.
The Enhanced Supervision Monitoring Tool 9/1/24 documents R2 is currently on one to one monitoring. The
monitoring tool documents R2 was with staff at the time of the fall and did not have any behaviors.
The Care Plan dated 7/2/19 documents that R2 is at high risk for falls. There is no documentation on what
kind of monitoring R2 requires in the interventions of the care plan.
The Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status score as
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145735
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145735
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of River Oaks
14500 South Manistee
Burnham, IL 60633
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
eight (moderate cognitive impairment). Section GG of the MDS documents that R2 has impairments to one
side on the upper and lower extremities. R2 uses a wheelchair as a mobility eight. R2 is dependent with all
ADL care and transfers. R2 is a substantial/maximal assist with bed mobility. R2 is not able to walk.
The policy titled, Fall Prevention And Management, dated 08/2024 documents, General: This facility is
committed to maximizing each resident's physical, mental, and psychosocial well-being. While preventing
all fall is not possible, the facility will identify and evaluate those residents at risk for falls, plan for preventive
strategies, and facilitate as safe an environment as possible. All resident falls shall be reviewed, and the
resident's existing plan of care shall be evaluated and modified as needed. Upon admission: .2. Residents
at risk for falls will have fall risk identified on the interim plan of care and the ISP with interventions
implemented to minimize fall risk.
Event ID:
Facility ID:
145735
If continuation sheet
Page 10 of 10