F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide R2 with the correct medication at discharge. This
failure resulted in R2 being discharged with another resident's medication, ingesting the incorrect
medication, resulting in urinary retention and hospitalization for urinary catheterization. This affected
one(R2) of three residents reviewed for discharge.
Residents Affected - Few
Findings Include:
Facility Final Investigation Report (dated 06/01/2023) regarding R2 documents in part: R2 was admitted to
facility on April 27, 2023, for short-term rehabilitation, and was discharged on May 18,2023. He was alert
and oriented x4. R2 had teaching completed upon discharge by agency nurse, patient verbalized
understanding. We were notified by physician on June 01,2023 of a medication error with R2 after
discharge from our SNF unit. Doctor had some communication with R2's primary care physician at hospital.
Information was passed on that R2 received his medication upon discharge, but also two medication cards
for another patient. The other medications were Oxybutynin 5mg and Atorvastatin 20mg. R2 took one dose
of 5mg Oxybutynin the evening of May 18th. This medication error triggered urinary retention with R2, and
he had to be catheterized in the hospital.
R2's Face Sheet documents resident is a [AGE] year-old with diagnoses including but not limited to:
Cerebral infarction, unspecified, Hemiplegia and Hemiparesis following unspecified Cerebrovascular
disease affecting left dominant side, Essential (Primary) Hypertension, Unspecified lack of expected normal
physiological development in childhood, Cerebral Infarction due to unspecified occlusion or stenosis of right
middle cerebral artery, Muscle Weakness (Generalized).
On 06/14/2023 at 10:32am V3 (Director of Nursing/DON) stated, When R2 discharged from the facility on
05/18/2023, it was an agency nurse who did the discharge education with R2. V4 (agency nurse) is the one
who did the medication teaching upon R2's discharge. V4 is the one who packed R2's medications and sent
it home with R2 on the day of discharge. From my understanding, R2 was sent home with 2 wrong
medications, and was taking the wrong medication at home. R2 was sent home with medication for urinary
retention, and R2 did not have anything wrong with his bladder. We had no knowledge that R2 went home
with the wrong medication. The facility had no knowledge that this medication error transpired upon
discharge from the facility. The facility was notified by R2's physician of this medication error 2 to 3 weeks
after R2's discharge from the facility. R2 was sent home with Oxybutynin and Atorvastatin by error.
Oxybutynin is for an overactive bladder, and if taken when not needed, can cause urinary retention. The
medication, Oxybutynin, causes the bladder to relax, and when taken by error, it can cause urinary
retention. When a resident is discharged from the facility, the nurse does the medication reconciliation with
the doctor prior to discharge. Then the nurse goes over the medication with the resident, and the nurse
sends the resident's medication home with the resident. R2
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145748
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145748
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Montgomery Place
5550 South Shore Drive
Chicago, IL 60637
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
was sent home with 2 incorrect medications, and from what was reported to us by R2's physician, the
medication caused R2 to have urinary retention, and R2 had to go to the hospital, where R2 was
catheterized. Since the error occurred upon R2's discharge, I have done in-service, as well as I
implemented a new patient discharge form. The form assists the nurse with educating the resident/care
giver about discharge medication and follow up appointments. The resident/care giver must sign the form
on the bottom, indicating understanding.
On 06/14/2023 at 12:01pm V6 (Licensed Practical Nurse) stated, I have done a discharge with a resident in
the facility. When a resident is discharged , the nurse will do a medication reconciliation with the physician.
Once the medication reconciliation is done, the nurse will do a medication education with the resident
and/or the family. During a discharge, the nurse will educate the resident/family on the medication name
and what the mediation is for and what time the medication should be taken. After the medication education
is complete, the nurse will pack the medication into a bag and the medication is sent home with the
resident. Narcotics are not sent home with the resident. Upon discharge, the nurse has to review the
reconciled medication list and compare it to the medication bingo cards on hand to make sure that the
correct medication is being sent home with the resident who is discharging from the facility. I go over the
appointments that the resident needs to follow up on once the resident is discharged . I answer all the
resident's and family questions, and make sure that the instructions and the medications are understood. I
make sure that the resident and family understands how and when the medication is supposed to be taken.
On 06/15/2023 at 1:55pm V9 (Physician/Medical Director) stated, R2 was given the wrong medication in
error. The correct medication was sent to the pharmacy for R2. The wrong medication was given to R2 in
bingo cards at the time R2 was being discharged from the facility. Medication bingo cards for a different
patient were sent home with R2, that is the error that occurred. R2 was sent home with Oxybutynin, which
were for another resident at the facility. Oxybutynin can cause urinary retention and constipation; all types
of anticholinergic symptoms can occur, and this medication was not intended for this patient. R2 was in the
hospital emergency room and had to be catheterized with a foley catheter. R2 has prostate enlargement
and that can already slow down urine output, and on top of that R2 received Oxybutynin. With R2 having an
enlarged prostate and receiving Oxybutynin, this medication blocked urine output and he was not supposed
to receive this medication it was given to him in error. R2 was never supposed to be on this medication.
On 06/14/2023 at 1:54pm, V1 (Administrator) informed surveyor that V4 (agency nurse) was out of the
country, therefore, not available for an interview.
R2's Progress Note (dated 05/18/2023) documents, Resident alert and oriented x4, discharged home with
meds around 10:30am. Patient teaching completed with clear understanding. Stable upon discharge. DON
made aware.
Review of R2's Medication Administration Record (dated 05/01/2023 to 05/18/2023) documents that R2
was receiving Atorvastatin Calcium Oral Tablet 80mg 1 tablet at bedtime. The medication administration
record indicated that Oxybutynin 5mg was not being administered to R2 while R2 resided at the facility.
Medications-Leave of Absence, Discharge Policy (undated) states: Drugs which have been dispensed for
individual resident use and are labeled in accordance with State and Federal law may be furnished to a
resident upon his or her discharge provided that: The charge nurse is responsible for documenting
medications provided upon discharge in the resident's medical record.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145748
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145748
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Montgomery Place
5550 South Shore Drive
Chicago, IL 60637
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Prevention of Medication Error In-service (dated 06/09/2023) states: Review and verify each medication for
correct patient, correct medication, correct dosage, correct route, and correct time against the transfer
orders, or medication listed on the transfer documents.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145748
If continuation sheet
Page 3 of 3