F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review , the facility failed to implement their abuse prohibition policy to
ensure the safety of a resident when an employee is accused of abuse and was permitted to remain in the
facility, the facility also failed to ensure a resident had an initial abuse screening and initial abuse care-plan
and failed to revise the care-plan for 1 of 1 resident (R3) in a sample of 5 reviewed for Abuse. Findings
include:On 8/19/2025 at 10:30am R3 said that on 8/5/2025 at about 12:30am, she requested pain
medication from V8 (Nurse) and that V8 said she did not have any pain medication available, and she
would administer the medication when available. Upon returning to her room R3 said she overheard the
nurse at the station reading her chart out loud stating, I see why her legs are burned. R3 said she felt bad
and did not come out of her room anymore that night. R3 reported this to V15 (Social Service), which she
was told by V1 (Administrator) that V8 would not work on this unit anymore. On 8/17/2025 at 12:30am R3
said she ask the (Certified Nursing Assistant-CNA) to inform the nurse she needed pain medication, at
about 2:30am V8 entered her room and informed her she did not have any medication and her medication
would be delivered in the morning, R3 said she was surprised to see V8 working on the unit, she did not
want to speak to her any longer and proceeded to lay in the bed until the day shift arrived feeling lied to and
belittled. On 8/21/2025 at 12:30pm V14 (MDS/ Care plan Coordinator) said that R3 should have an abuse
care-plan put in by the social service department and should have an abuse screening.On 8/21/2025 at
1:00pm V15 said that R3 informed her that V8 was overheard reading her chart out loud and refused to
give her pain medication, V15 said I then put in a concern form for both accusations. V15 said that R3 does
not have an initial abuse screening and should have one and does not have an initial abuse care plan and
no care-plan updates for the following abuse accusations because she was auditing and updating all the
abuse care-plans and had not gotten to her yet. On 8/21/2025 at 2:00pm V8 said that on 8/5/2025, the
Certified Nursing Assistant-CNA informed her that R3 wanted pain medication, R3 then arrived at the
nurse's station and asked why she was reading her chart out loud, I then informed R3 that she did not have
any pain medication, and it would be delivered. I was informed by V1(Administrator) that I was accused of
mental abuse by reading a chart out loud and not administering pain medication when a resident asks and
was suspended, I was not informed that I could not work on that unit anymore that is why I worked that unit
on 8/17/2025 I thought the allegations were unfounded my name was on the schedule for that unit.On
8/21/2025 at 10:00am V7 (Nurse scheduler) said she was informed on 8/8/2025 not to put V8 back on unit
A and her name is there in error, I did not inform her to return to that unit. On 8/21/2025 at 1:40pm V2
(Director of nursing-DON) said that on 8/5/2025 V8 had been informed not to work on that unit anymore
and had not been informed to work on A-unit that night and should not have worked on that unit. R3 should
have an abuse screening upon admission, an abuse care-plan and care plan updates as needed. I expect
the nurses to treat all residents with dignity and respect and administer medications as ordered. On
8/19/2025 at 1:00pm V1 said that on 8/5/2025 R3 had made a concern form that V8 was
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145758
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145758
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aliya of Glenwood
19330 South Cottage Grove
Glenwood, IL 60425
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
discussing her medical information and that V8 would not give her any pain medication. I educated V8, sent
her home until the investigation was complete and then she returned with pay. V8 was informed not to work
on unit A anymore and the Nurse Scheduler was also informed on 8/8/2025 not to place her on unit A,
today I find out she was working on A unit again and was not told to not return. R3 should have an initial
abuse screening, an abuse care plan, and updates as needed. I expect all residents to be treated with
respect and dignity. I will start another abuse investigation. A resident information sheet dated 8/20/2025
indicates that R3 has a diagnosis of low back pain, venous thrombosis and embolism and post-traumatic
stress syndrome with burns to bilateral lower extremities. An order summary report dated 8/20/2025
indicates an order date of 8/2/2025 for burn wounds to the bilateral lower extremities. Every shift staff is to
cleanse with wound cleanser and gently pat dry, cover open areas with xeroform and abdominal dressing
pads and wrap with rolled gauze. An order dated 7/31/2025 for oxycodone-acetaminophen oral tablet
5-325mg indicates to give I tab by mouth every four hours as needed for pain/discomfort. A care-plan dated
8/7/2025 focus for pain and discomfort/low back pain, wounds, DM, asthma intervention to administer pain
meds and treatments as ordered. Facility Policy: Abuse Policy and PreventionAbuse PolicyThis facility
affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of property,
deprivation of goods and services by staff or mistreatment. The purpose of this policy is to assure that the
facility is doing all that is within its control to prevent occurrences of abuse, neglect, exploitation,
misappropriation of property, deprivation of goods and services by staff and mistreatment of residents.This
will be done by:Identifying occurrences and patterns of potential mistreatment:Mental abuse includes, but is
not limited to, humiliation, harassment, threats of punishment or deprivation. Base line Care-plan-reviewed
on 1/2023General: To provide the staff with guidance on completion of comprehensive person-centered
care baseline care planning.Responsible Party: RN, LPN, IDTProtocol: 1.The facility will develop and
implement a baseline care plan for each resident that includes the instructions needed to provide effective
and person-centered care.
Event ID:
Facility ID:
145758
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145758
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aliya of Glenwood
19330 South Cottage Grove
Glenwood, IL 60425
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to effectively monitor and treat pain for a resident
with bilateral burns to lower extremities for 1 of 1 resident (R3) reviewed for pain. Findings Include:On
8/19/2025 at 10:30am R3 said that on 8/17/2025 about 12:30am she informed the (Certified Nursing
Assistant-CNA) that she needed some pain medication for her legs. At about 2:30am the night shift nurse
entered her room and said she did not have any pain medication available and that it would be delivered in
the morning. R3 said at that time her pain level was at an 8 out of 10. On 8/21/2025 at 1:00pm, V8 (Nurse)
said she was R3's night nurse on 8/17/2025, the CNA informed me that R3 wanted pain medication. I did
check for pain medication and R3 did not have any, I followed up with the pharmacy and the pharmacy
indicated that the medication would be delivered in the early morning. It was 2:30am at that time, I offered
R3 an alternative until delivery and R3 said no. I did not ask what R3's pain level was she did not want to
talk to me any longer, I should have gotten it out of the convenience box, I don't know why I didn't.On
8/21/2025 at 1:00pm V2 (Director of Nursing-DON) said I expect all resident's medication to be
administered as ordered and the medication to be retrieved from the convenience box immediately. I also
expect for the nurses to ask each resident's pain level every shift and treat according to the physician
orders.A resident information sheet dated 8/20/2025 indicates that R3 has a diagnosis of low back pain,
venous thrombosis and embolism and post-traumatic stress syndrome with burns to bilateral lower
extremities. An order summary report dated 8/20/2025 indicates an order date of 8/2/2025 for wounds
related to burns to the bilateral lower extremities, every shift cleanse with wound cleanser and gently pat
dry, cover open areas with xeroform and abdominal dressing pads and wrap with rolled gauze. An order
dated 7/31/2025 for oxycodone-acetaminophen oral tablet 5-325mg indicates to give I tab by mouth every
four hours as needed for pain/discomfort. A care-plan dated 8/7/2025 focus for pain and discomfort/low
back pain, wounds, DM, asthma intervention to administer pain meds and treatments as ordered. Facility
Policy; Pain Management Review date 1/2024General: To facilitate and provide guidance on pain
observations and management, to facilitate resident independence, promote resident comfort and preserve
resident dignity. This will be accomplished through an effective pain management program, providing our
resident's the means to receive necessary comfort, exercise greater independence, and enhance dignity
and life involvement.Responsible partyNursing, DONGuideline: . Pain Management is multidisciplinary care
process that includes the following:Effectively recognizing the presence of pain, Policy:2. pain will be
assessed at least once every shift and documented on the EMAR using the pain scales appropriate for the
patient. The following pain scales are available. a. numerical scale
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145758
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145758
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aliya of Glenwood
19330 South Cottage Grove
Glenwood, IL 60425
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on interview and record review the facility failed to ensure a resident's beta blocker medication was
available for 1 of 3 residents (R1) and the facility failed to ensure that a resident's pain medication was
available for 1 of 3 residents (R3) reviewed for medication administration in a sample of 5. Findings
Include:On 8/19/2025 at 11:30am R1's electronic medication administration record was reviewed and the
dates of 8/8-8/11/2025 Toprol XL 50mg, a beta blocker, was not administered. On 8/19/2025 at 1:45pm V4
(Nurse) said she was the nurse working on the following days of 8/8 - 8/11/2025 and that the medication
was not available. V4 said she called the pharmacy and the pharmacy said they would deliver the
medication as soon as possible, V4 said she should have retrieved the medication from the convenience
box and did not.On 8/19/2025 at 2:00pm V2 (Director of Nursing-DON) said I expect all medications to be
given to the resident's as ordered and retrieved from the convenience box if available. A resident
information sheet dated 8/19/2025 indicates that R1 has a diagnosis of heart failure and hypertension. An
order summary report dated 8/19/2025 documents an order for Toprol XL oral extended release 24-hour
50mg one tablet by mouth one time a day for Beta Blockers. An electronic medication administration record
dated 8/19/2025 indicates the dates 8/8 - 8/11/2025 with V4 initials and NA - not available above the initials,
an electronic medication administration record with the staff administration legend to indicate initials for
8/2025 V4 was identified. A care plan dated 8/19/2025 indicates R4 has a potential for altered cardiac
function related to diagnosis of hypertension and heart failure and an intervention to administer medication
as ordered. On 8/19/2025 at 10:30am R3 said that on 8/17/2025 about 12:30am she informed the (Certified
Nursing Assistant-CNA) that she needed some pain medication and at about 2:30am the night shift nurse
came to her room and said she did not have any pain medication available and that it would be delivered in
the morning. Her pain level was an 8 out of 10 at the time.On 8/21/2025 at 2:00pm V8 (Nurse) said I was
R3's night nurse on 8/17/2025. I did check for pain medication for R3 and she did not have any. I followed
up with the pharmacy and the pharmacy indicated that the medication would be delivered in the early
morning. It was 2:30am, I offered R3 an alternative until delivery and R3 said no. I should have gotten it out
of the convenience box, I don't know why I didn't.On 8/21/2025 at 1:00pm V2 (Director of Nursing-DON)
said I expect all resident's medication to be administered as ordered and the medication to be retrieved
from the convenience box immediately.A resident information sheet dated 8/20/2025 indicates that R3 has
a diagnosis of low back pain, venous thrombosis and embolism and post-traumatic stress syndrome with
burns to bilateral lower extremities. An order summary report dated 8/20/2025 documents a date of
8/2/2025 for burn wounds to the bilateral lower extremities. Orders indicate every shift cleanse with wound
cleanser and gently pat dry, cover open areas with xeroform and abdominal dressing pads, wrap with rolled
gauze. An order dated 7/31/2025 for oxycodone-acetaminophen oral tablet 5-325mg give I tab by mouth
every four hours as needed for pain/discomfort. A care-plan dated 8/7/2025 focus for pain and discomfort
low back pain, wounds, DM, asthma intervention to administer pain meds and treatments as ordered.
Facility Policy: Medication Administration review date 1/2024 General: All medications are administered
safely and appropriately to aid residents to overcome illness, relieve and prevent symptoms and help in
diagnosis.Level of ResponsibilityRN/LPNGuideline:26. If medication is ordered, but not present, check to
see if it was misplaced and then call the pharmacy to obtain the medication. If available, obtain it from the
contingency or convenience box.
Event ID:
Facility ID:
145758
If continuation sheet
Page 4 of 4