F 0600
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure four of ten residents (R2, R3, R7, and R9) were free
from abuse. This failure affected R2, R3, R7, and R9 who were physically hit, pushed, and punched by
peers. As a result of this failure, R3 was hit, pushed, and punched, and sustained a laceration to the
forehead requiring 8 stitches.
Findings include:
1.R3's admission Record documented date of admission to the facility as 02/01/2024, with diagnoses that
includes but not limited to Schizophrenia unspecified, bipolar disorder unspecified, depression unspecified,
insomnia, obstructive sleep apnea (adult) (pediatric), history of falling, muscle weakness (Generalized),
unsteadiness on feet, and other abnormalities of gait and mobility.
R4's admission Record documented R4 was admitted to the facility on [DATE]; diagnoses includes but not
limited to Depression unspecified, insomnia unspecified, unspecified psychosis not due to a substance or
known physiological condition and asthma.
R3 and R4 had a resident-resident physical attack that resulted into R3 being sent to the hospital due to fall
injury from R4 hitting, slapping, and pushing R3. R3 fell on a transferring lifting device, causing a laceration
to the forehead over the left eyebrow.
On 05/14/25 at 11:49 am, R4 was observed on the 1st floor of the facility in the room preparing to go out on
planned consultation. R4 stated, On 4/22/202, (R3) came to my room to steal my (snacks) and was going
through my stuff. We (R3 and R4) were on the same floor. They (facility) moved me down here (1st floor)
after I came back from the hospital. I pushed (R3) and hit her, because she was stealing from me; she
came from her room to my room stealing. R4 stated when she pushed R3, R3 fell and hit her head on the
(transfer lifting Device) in the hallway. (R3) started bleeding from the head, and I think they (staff) said she
had some stiches from the hospital. At the time of physical contact, there was no staff around; I did not
know I pushed her so hard.
R3's medical record showed documentation R3 was sent to the hospital and returned to the facility with
eight (8) stiches to the upper left eyebrow.
On 05/14/25 at 2:44pm, R3 was observed in the room eating with redness noted on the left side of the
forehead over the eyebrow, healing well, with no open wound or drainage. R3 was not willing to talk about
the incident of 4/22/2025. According to R3's electronic health record (EHR), R3 was sent to the hospital on
4/22/25, and received 8 stiches to the forehead.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145765
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145765
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Rehab Center
5888 North Ridge
Chicago, IL 60660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Actual harm
Residents Affected - Few
On 05/14/25 at 12:49pm, V8, LPN (Licensed Practical Nurse/Wound care Nurse), stated, I am familiar with
(R3) and (R4). I was not on the floor when it happened, but I was on the 3rd floor. The staff on the 2nd floor
called me. I saw (R3) laying on the floor, with blood coming from upper left eye eyelid. They had already
called the ambulance to pick up (R3). I applied pressure to the site and cleaned it. (R3) came back to the
facility with 8 stitches. Hitting, pushing, or slapping another resident either by staff or peers, is a form of
physical abuse. (V1, Administrator) V2, (Director of Nursing), Social Services, and the physician should be
notified.
On 05/14/25 at 2:58 pm, V1 (Administrator) stated, There was no witness to what happened. (V6,
LPN/Licensed Practical Nurse), who was in charge at the time of 04/22/25 incident, no longer works at the
facility. (R3) and (R4) were sent to the hospital for evaluation. Upon (R4's) return to the facility, (R4) was
moved to the 1st floor. V1 acknowledged hitting, slapping, pushing, and any physical contact, is a form of
physical abuse. V1 stated that was why the incident was treated as abuse.
2. On 05/21/25 at 12:58 PM, R2 was observed on the 1st floor of the facility ambulating around. R2 stated,
(R1) came (wandered) into me room and hit me. I was in my room, and I did not do anything to (R1); he just
came to my room and hit me. I have been in the hospital. Those hurt.
On 05/14 /25 at 12:04pm, V10, LPN (Licensed Practical Nurse) stated, (R1) needs constant redirection, so
(R1) has needs to be monitored. The last time I saw (R1), he was in the dining room, and I was at the
nurse's station. We tend to monitor (R1) on a 1:1 (one to one staff monitoring). I did not see (R1) when he
passed the nurse's station; I really don't know when (R1) passed by me. All I heard was some commotion
down the east hallway. (R2) said (R1) came to his room and hit him. This behavior is part of why we monitor
(R1) closely. (V11, Certified Nursing Assistant/ CNA) was assigned to both residents. At the time of
incident, (V11) was on lunch break; I am not sure where she was, but I know (V11) was not on the floor. I
was at the nurse's station, but I did not see the altercation. Both (R)1 and (R2) are in the hospital. The
facility protocol for staff coverage when the staff assigned is not on the floor is we mainly monitor the dining
room when the resident is in there. I helped in monitoring the floor, but I could not tell you how (R1) got past
me. (R1) needs close monitoring. Yes, hitting, pushing, or slapping another resident either by staff or peers
is a form of abuse, and it must be reported immediately to (V1, Administrator), who is the Abuse
Coordinator.
On 05/14/25 at 12:21pm, V11 CNA (Certified Nurse's Aide) stated, I am familiar with both (R1 and R2). I
was not on the floor when they had the problem (Physical altercation). I was taking the lunch cart
downstairs around 12ish (12:00pm or 1:00pm). When I was going off the floor, I did not know where the
Nurse was, maybe in the nurse's medication room, so the nurse was not informed that I was going off the
floor. When I left, there were other CNA's that can watch over my residents. When I got back to the floor, I
saw management staff (V1 and V2) on the floor, and I was told both (R1 and R2) had a fight. Yes, hitting,
pushing, or slapping another resident either by staff or peers is a form of physical abuse.
3.Facility Investigation Report of the incident of 05/09/25 documented R8 hit R7 in the back of the head
while lining up to go for a smoke break with staff. V1 (Administrator) documented based on the known facts
from medical record review and interviews the following conclusions have been determined about the
original allegations, and checked abuse column. Police contacted event (#). Plan of care for R7 and R8
reviewed and updated.
R7's admission Record showed admission date as 03/28/2022, with diagnoses that includes but not limited
to Bipolar disorder, Paranoid schizophrenia and anxiety disorder.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145765
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145765
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Rehab Center
5888 North Ridge
Chicago, IL 60660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Actual harm
Residents Affected - Few
R8's admission Record showed admission date as 03/30/2025, with diagnoses that includes but not limited
to Effusion right knee, Bacteremia, Cutaneous abscess of right upper limb, Type2 diabetes mellitus with foot
ulcer, long term use of antibiotics and unsteady gait.
On 05/21/25 at 10:05am, V5 (Certified Nurse's Aide) stated, On 05/09/25, we are getting ready for smoke
break, and I was arranging the residents' wheelchairs against the wall in the hallway on the 1st floor. I heard
a commotion behind, as I turned around and it was (R7) and (R8). (R7) said (R8) hit him in the back of his
head. I immediately removed (R8) to other side in the hallway at the nurse's station. I told (V1,
Administrator) about what happened. (R8) said (R7) was repositioning his wheelchair, and the wheelchair
touched his foot. It is not appropriate for a resident to physically hit another resident. Yes, hitting, pushing,
slapping, kicking, touching like pinching another resident is a form of physical abuse.
On 05/21/25 at 10:55am, R7 was in the room in a wheelchair. R7 stated what he can remember about the
incident of 05/09/2025 is (R8) hit me touching his head, I'm okay now. It hurts (referring to when it
happened).
On 05/21/25 at 11:16 am, R8 stated R7 wheeled the wheelchair into his leg, and it hurt him, and he felt
pain on his leg. R8 stated he should not have hit R7, and let the facility staff handle it, but he reacted out of
pain from the leg wound. V8 (Wound Care Nurse), who was present at the time of interview, stated R8 has
a diabetic wound on the lower extremities.
On 05/21/25 at 12:37 pm, V17, NP (Nurse Practitioner), stated, Many of these residents are confused and
they have mental issues; they don't always know what they are doing, so it is difficult to say it is an abuse.
When asked what abuse is and to give example of physical abuse and whether hitting, pushing, slapping
another resident is a form of abuse, V17 did not answer.
4. R10's Progress note showed V9's, LPN (Licensed Practical nurse), documentation, dated 05/12/2025
timed 10:56am, indicating R10 was physically aggressive toward staff, throwing water on staff landing on
other residents that was sitting by R10. R10 was screaming, yelling, and talking to self, and was not
redirectable. Physician notified and gave order to send R9 to the hospital for psych (psychiatric) evaluation.
While R10 was waiting to be sent out, R10 was placed on one-to-one monitoring. On the same day at
2:58pm, V9 documented R10 physically attacked R9, who was the roommate.
On 05/15/25 at 1:43 pm, V16, PRSC (Psychiatrist Rehabilitation Service Coordinator), stated, On the day of
the incident on 05/12/25, (R9) was responding to internal stimuli (hearing voices, was noted pacing in the
hallway and talking to himself). (R10) was placed on 1:1 for behavior monitoring for throwing water on peers
in the dining room and staff, and was uncontrollable. While we were in his room, the roommate, (R9), came
into the room to pick up his books from his bed, and as (R9) was bending over to pick up the books, (R10)
jumped up and hit (R9) and shuffled (R9). (R9) fell and laid on his bed. This happened around 1:30 pm.
(R9) did not know he was not to come into the room. I called for help, and (R9) was immediately removed
from the room to the nurse's station. (R10) was then moved to the Social Services office until he was taken
by ambulance to the hospital. (R9) did not know he was not to come to the room. (R10) has not returned to
the facility.
On 05/22/25 at 12:37 pm, V20, PRSD (Psychiatrist Rehabilitation Services Director), stated Abuse is a
harm toward resident, and it can be verbal, physical, mental, financial, misusing of resident property, and
can also be isolating a resident. Physical abuse can be hitting, pushing, slapping, kicking, touching like
pinching another resident is a form of physical abuse. A resident is assigned one
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145765
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145765
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Rehab Center
5888 North Ridge
Chicago, IL 60660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Actual harm
Residents Affected - Few
to one supervision because the resident is having behavior problem, and by being on one to one, is to
make sure the resident has no contact with anyone else (other resident) to cause them harm and to protect
them from others harming them. In case of (R9) and (R10), (R10) was acting out; he should have been
separated from the roommate, because there is a potential for harm. (R10) should have been in a separate
space like the patio or another space before been transported transporting to the hospital.
The facility policy on Abuse Prevention Program documented residents have the right to be free from
abuse, neglect, exploitation, misappropriation of property or mistreatment. Physical abuse is infliction of
injury on a resident that occurs other than accidental means and that requires medical attention. Physical
abuse includes but not limited to hitting, slapping pinching, and kicking. The policy under protection of
residents documented that residents who allegedly mistreat another resident will be removed from contact
with other resident during the cause of the investigation.
The facility policy on Behavior Management for Agitated Behavior, presented with no date, documented
targeted behavior includes agitated behavior, which represents danger to self and others, due to
Alzheimer's disease with anxiety, dementia, mental illness or other illnesses. Interventions listed includes
but not limited to removing the resident from problem area and separate from others when necessary.
Approaches to use when encountering a potential violent resident includes but not limited to moving other
residents out of the area.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145765
If continuation sheet
Page 4 of 4