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Inspection visit

Inspection

PARK VIEW REHAB CENTERCMS #1457651 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency, 1 of them serious (actual harm or immediate jeopardy). The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Level of Harm - Actual harm Residents Affected - Few **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure four of ten residents (R2, R3, R7, and R9) were free from abuse. This failure affected R2, R3, R7, and R9 who were physically hit, pushed, and punched by peers. As a result of this failure, R3 was hit, pushed, and punched, and sustained a laceration to the forehead requiring 8 stitches. Findings include: 1.R3's admission Record documented date of admission to the facility as 02/01/2024, with diagnoses that includes but not limited to Schizophrenia unspecified, bipolar disorder unspecified, depression unspecified, insomnia, obstructive sleep apnea (adult) (pediatric), history of falling, muscle weakness (Generalized), unsteadiness on feet, and other abnormalities of gait and mobility. R4's admission Record documented R4 was admitted to the facility on [DATE]; diagnoses includes but not limited to Depression unspecified, insomnia unspecified, unspecified psychosis not due to a substance or known physiological condition and asthma. R3 and R4 had a resident-resident physical attack that resulted into R3 being sent to the hospital due to fall injury from R4 hitting, slapping, and pushing R3. R3 fell on a transferring lifting device, causing a laceration to the forehead over the left eyebrow. On 05/14/25 at 11:49 am, R4 was observed on the 1st floor of the facility in the room preparing to go out on planned consultation. R4 stated, On 4/22/202, (R3) came to my room to steal my (snacks) and was going through my stuff. We (R3 and R4) were on the same floor. They (facility) moved me down here (1st floor) after I came back from the hospital. I pushed (R3) and hit her, because she was stealing from me; she came from her room to my room stealing. R4 stated when she pushed R3, R3 fell and hit her head on the (transfer lifting Device) in the hallway. (R3) started bleeding from the head, and I think they (staff) said she had some stiches from the hospital. At the time of physical contact, there was no staff around; I did not know I pushed her so hard. R3's medical record showed documentation R3 was sent to the hospital and returned to the facility with eight (8) stiches to the upper left eyebrow. On 05/14/25 at 2:44pm, R3 was observed in the room eating with redness noted on the left side of the forehead over the eyebrow, healing well, with no open wound or drainage. R3 was not willing to talk about the incident of 4/22/2025. According to R3's electronic health record (EHR), R3 was sent to the hospital on 4/22/25, and received 8 stiches to the forehead. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 145765 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145765 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/03/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Park View Rehab Center 5888 North Ridge Chicago, IL 60660 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Actual harm Residents Affected - Few On 05/14/25 at 12:49pm, V8, LPN (Licensed Practical Nurse/Wound care Nurse), stated, I am familiar with (R3) and (R4). I was not on the floor when it happened, but I was on the 3rd floor. The staff on the 2nd floor called me. I saw (R3) laying on the floor, with blood coming from upper left eye eyelid. They had already called the ambulance to pick up (R3). I applied pressure to the site and cleaned it. (R3) came back to the facility with 8 stitches. Hitting, pushing, or slapping another resident either by staff or peers, is a form of physical abuse. (V1, Administrator) V2, (Director of Nursing), Social Services, and the physician should be notified. On 05/14/25 at 2:58 pm, V1 (Administrator) stated, There was no witness to what happened. (V6, LPN/Licensed Practical Nurse), who was in charge at the time of 04/22/25 incident, no longer works at the facility. (R3) and (R4) were sent to the hospital for evaluation. Upon (R4's) return to the facility, (R4) was moved to the 1st floor. V1 acknowledged hitting, slapping, pushing, and any physical contact, is a form of physical abuse. V1 stated that was why the incident was treated as abuse. 2. On 05/21/25 at 12:58 PM, R2 was observed on the 1st floor of the facility ambulating around. R2 stated, (R1) came (wandered) into me room and hit me. I was in my room, and I did not do anything to (R1); he just came to my room and hit me. I have been in the hospital. Those hurt. On 05/14 /25 at 12:04pm, V10, LPN (Licensed Practical Nurse) stated, (R1) needs constant redirection, so (R1) has needs to be monitored. The last time I saw (R1), he was in the dining room, and I was at the nurse's station. We tend to monitor (R1) on a 1:1 (one to one staff monitoring). I did not see (R1) when he passed the nurse's station; I really don't know when (R1) passed by me. All I heard was some commotion down the east hallway. (R2) said (R1) came to his room and hit him. This behavior is part of why we monitor (R1) closely. (V11, Certified Nursing Assistant/ CNA) was assigned to both residents. At the time of incident, (V11) was on lunch break; I am not sure where she was, but I know (V11) was not on the floor. I was at the nurse's station, but I did not see the altercation. Both (R)1 and (R2) are in the hospital. The facility protocol for staff coverage when the staff assigned is not on the floor is we mainly monitor the dining room when the resident is in there. I helped in monitoring the floor, but I could not tell you how (R1) got past me. (R1) needs close monitoring. Yes, hitting, pushing, or slapping another resident either by staff or peers is a form of abuse, and it must be reported immediately to (V1, Administrator), who is the Abuse Coordinator. On 05/14/25 at 12:21pm, V11 CNA (Certified Nurse's Aide) stated, I am familiar with both (R1 and R2). I was not on the floor when they had the problem (Physical altercation). I was taking the lunch cart downstairs around 12ish (12:00pm or 1:00pm). When I was going off the floor, I did not know where the Nurse was, maybe in the nurse's medication room, so the nurse was not informed that I was going off the floor. When I left, there were other CNA's that can watch over my residents. When I got back to the floor, I saw management staff (V1 and V2) on the floor, and I was told both (R1 and R2) had a fight. Yes, hitting, pushing, or slapping another resident either by staff or peers is a form of physical abuse. 3.Facility Investigation Report of the incident of 05/09/25 documented R8 hit R7 in the back of the head while lining up to go for a smoke break with staff. V1 (Administrator) documented based on the known facts from medical record review and interviews the following conclusions have been determined about the original allegations, and checked abuse column. Police contacted event (#). Plan of care for R7 and R8 reviewed and updated. R7's admission Record showed admission date as 03/28/2022, with diagnoses that includes but not limited to Bipolar disorder, Paranoid schizophrenia and anxiety disorder. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145765 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145765 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/03/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Park View Rehab Center 5888 North Ridge Chicago, IL 60660 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Actual harm Residents Affected - Few R8's admission Record showed admission date as 03/30/2025, with diagnoses that includes but not limited to Effusion right knee, Bacteremia, Cutaneous abscess of right upper limb, Type2 diabetes mellitus with foot ulcer, long term use of antibiotics and unsteady gait. On 05/21/25 at 10:05am, V5 (Certified Nurse's Aide) stated, On 05/09/25, we are getting ready for smoke break, and I was arranging the residents' wheelchairs against the wall in the hallway on the 1st floor. I heard a commotion behind, as I turned around and it was (R7) and (R8). (R7) said (R8) hit him in the back of his head. I immediately removed (R8) to other side in the hallway at the nurse's station. I told (V1, Administrator) about what happened. (R8) said (R7) was repositioning his wheelchair, and the wheelchair touched his foot. It is not appropriate for a resident to physically hit another resident. Yes, hitting, pushing, slapping, kicking, touching like pinching another resident is a form of physical abuse. On 05/21/25 at 10:55am, R7 was in the room in a wheelchair. R7 stated what he can remember about the incident of 05/09/2025 is (R8) hit me touching his head, I'm okay now. It hurts (referring to when it happened). On 05/21/25 at 11:16 am, R8 stated R7 wheeled the wheelchair into his leg, and it hurt him, and he felt pain on his leg. R8 stated he should not have hit R7, and let the facility staff handle it, but he reacted out of pain from the leg wound. V8 (Wound Care Nurse), who was present at the time of interview, stated R8 has a diabetic wound on the lower extremities. On 05/21/25 at 12:37 pm, V17, NP (Nurse Practitioner), stated, Many of these residents are confused and they have mental issues; they don't always know what they are doing, so it is difficult to say it is an abuse. When asked what abuse is and to give example of physical abuse and whether hitting, pushing, slapping another resident is a form of abuse, V17 did not answer. 4. R10's Progress note showed V9's, LPN (Licensed Practical nurse), documentation, dated 05/12/2025 timed 10:56am, indicating R10 was physically aggressive toward staff, throwing water on staff landing on other residents that was sitting by R10. R10 was screaming, yelling, and talking to self, and was not redirectable. Physician notified and gave order to send R9 to the hospital for psych (psychiatric) evaluation. While R10 was waiting to be sent out, R10 was placed on one-to-one monitoring. On the same day at 2:58pm, V9 documented R10 physically attacked R9, who was the roommate. On 05/15/25 at 1:43 pm, V16, PRSC (Psychiatrist Rehabilitation Service Coordinator), stated, On the day of the incident on 05/12/25, (R9) was responding to internal stimuli (hearing voices, was noted pacing in the hallway and talking to himself). (R10) was placed on 1:1 for behavior monitoring for throwing water on peers in the dining room and staff, and was uncontrollable. While we were in his room, the roommate, (R9), came into the room to pick up his books from his bed, and as (R9) was bending over to pick up the books, (R10) jumped up and hit (R9) and shuffled (R9). (R9) fell and laid on his bed. This happened around 1:30 pm. (R9) did not know he was not to come into the room. I called for help, and (R9) was immediately removed from the room to the nurse's station. (R10) was then moved to the Social Services office until he was taken by ambulance to the hospital. (R9) did not know he was not to come to the room. (R10) has not returned to the facility. On 05/22/25 at 12:37 pm, V20, PRSD (Psychiatrist Rehabilitation Services Director), stated Abuse is a harm toward resident, and it can be verbal, physical, mental, financial, misusing of resident property, and can also be isolating a resident. Physical abuse can be hitting, pushing, slapping, kicking, touching like pinching another resident is a form of physical abuse. A resident is assigned one (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145765 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145765 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/03/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Park View Rehab Center 5888 North Ridge Chicago, IL 60660 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Actual harm Residents Affected - Few to one supervision because the resident is having behavior problem, and by being on one to one, is to make sure the resident has no contact with anyone else (other resident) to cause them harm and to protect them from others harming them. In case of (R9) and (R10), (R10) was acting out; he should have been separated from the roommate, because there is a potential for harm. (R10) should have been in a separate space like the patio or another space before been transported transporting to the hospital. The facility policy on Abuse Prevention Program documented residents have the right to be free from abuse, neglect, exploitation, misappropriation of property or mistreatment. Physical abuse is infliction of injury on a resident that occurs other than accidental means and that requires medical attention. Physical abuse includes but not limited to hitting, slapping pinching, and kicking. The policy under protection of residents documented that residents who allegedly mistreat another resident will be removed from contact with other resident during the cause of the investigation. The facility policy on Behavior Management for Agitated Behavior, presented with no date, documented targeted behavior includes agitated behavior, which represents danger to self and others, due to Alzheimer's disease with anxiety, dementia, mental illness or other illnesses. Interventions listed includes but not limited to removing the resident from problem area and separate from others when necessary. Approaches to use when encountering a potential violent resident includes but not limited to moving other residents out of the area. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145765 If continuation sheet Page 4 of 4

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600SeriousS&S Gactual harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the June 3, 2025 survey of PARK VIEW REHAB CENTER?

This was a inspection survey of PARK VIEW REHAB CENTER on June 3, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at PARK VIEW REHAB CENTER on June 3, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.