F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to follow their policy and procedure for bed bug prevention and
management. This failure resulted in bed bugs being found in R2 and R3's shared room. This failure applies
to 2 of 3 residents (R2 & R3) reviewed for bed bugs in the sample of 4.1. The Progress Notes dated 7/4/2
for R2 did not show any documentation regarding bed bugs being found in his room, and care and/or
procedures done related to the bed bugs.On 7/15/25 at 9:02 AM, V1 Administrator stated if the facility
suspects or see any bed bugs, they try to capture the bug for the exterminator. The exterminator is called.
The room is checked. The resident is removed from the room. Everything is bagged and the room is taped
off. The bathroom is taped off from the inside if it's connected to an adjacent room. V1 stated maintenance
calls the exterminator; the facility uses pest control company B. The facility also uses pest control company
A and they have a dog that is able to detect bed bugs in a facility. V1 stated on 4th of July she received a
picture of a bed bug from V15 Nursing Supervisor. V1 stated she told V15 to remove the residents from the
room, give them a shower, bag the belongings, leave the belongings in the room, keep the bug, and have
maintenance seal off the room. V1 stated that families of the residents affected by the bed bugs were
notified. V1 stated the facility did not send out notification to all family members of residents on the dove
unit. V1 stated everything should have been documented in the residents' chart including the showers,
room change, notification etc. V1 stated she told staff they were to notify the family/power of attorney about
the bed bugs. On 7/15/25 at 9:19 AM, V3 Director of Nursing stated their policy after a bug is found is to call
the exterminator, have the area treated, and have housekeeping do a deep cleaning after treatment. One
bug was found last week then someone said they found another one. V3 stated she went to check, and she
found two more bed bugs in R2's bed. V3 stated she placed the bugs in a cup, the exterminator was called,
and the room was resealed. All the belongings had been bagged. Laundry and housekeeping oversaw that.
V3 stated the affected residents' families were to be notified of the bed bugs and room change. On 7/15/2
at 9:34 AM, V5 Maintenance Director stated on Saturday (7/5/25) V22 maintenance employee taped the
room off. V5 stated he called pest control company B on Saturday, but they don't come out on weekends.
On Monday he called them again and the facility was placed on the list for treatment. On 7/15/25 at 10:02
AM, V6 Power of Attorney (POA)stated she was called by the facility and they stated R2 was moved
because they were doing something to his room and that i was under maintenance. They did not notify her
that there were bed bugs in his room and that was the reason for a move to a different room. V6 stated she
is the power of attorney and stated that her mother did not receive a call regarding bed bugs. V6 stated
when she went to see him on 7/8/25 none of his stuff had been moved to his new room. V6 stated she did
not know why they did not tell her the truth and she was frustrated because she doesn't know anything.On
7/15/25 at 10:55 AM, V3 DON stated she did not know when the residents were moved. The family/POA
should have been notified and it should be documented in the
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145771
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145771
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
River Bluff Nursing Home
4401 North Main Street
Rockford, IL 61103
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
chart. Showers are documented on shower sheets. Staff should document what they are doing, should
notify the family, tell them we are moving, and why we are moving to be transparent. Staff should and let
them know how we are handling/eradicate it, and the timeframe when they can go back to their room etc.
On 7/15/25 at 10:58 AM, V1 stated she talked to V10 RN because she was the nurse that documented in
residents record that families were called about the room change. V10 stated she didn't tell the families
because maintenance didn't have confirmation that it was a bed bug. V1 stated the facility should have
called the POA/family of the residents on 7/9/25 when they had confirmation of the bed bugs. V1 stated the
residents were showered on 7/4/25 and moved to a new room on 7/5/25. The Skin Check Note dated 7/5/25
at 9:22 PM for R2 showed, skin issues note small red marks noted to left lower extremity, hip, and thigh.The
Communication Note dated 7/5/25 at 9:56 AM for R2 showed the power of attorney was called and notified
that R2 would be moving to room [ROOM NUMBER] for maintenance. No additional Progress and/or
Communication Notes were documented from 7/5/25 to the date of the survey on 7/15/25 that showed the
POA was notified of the bed bugs in R2's room. R3's Progress Notes from 7/6/25 through the survey
investigation date of 7/15/25 did not show the power of attorney was notified that bed bugs were found in
R3's room.The Census List for R2 dated 7/15/25 showed on 7/5/25 he was moved from 395-1 to 350-1.The
Face Sheet for R2 dated 7/15/25 showed diagnoses including Alzheimer's disease, hyperlipidemia,
dementia, hearing loss, hypertensive heart disease, gout, osteoarthritis, and benign prostatic hyperplasia.
The facility's Bed Bug Prevention and Management policy (7/8/25) showed, facility staff will implement
measures to prevent, eradicate, and contain bed bugs as part of the facility's overall pest control program.
1. The facility shall take a systematic approach to bed bug prevention and management, including
monitoring and detection, treatment of affected resident(s), eradication of pests, and prevention of
recurrence. 3.e. Document in the medical record for each resident affected: Physician and family
notification. Intervention and treatments. Notifications regarding any room changes. Response to treatment,
and any monitoring efforts. 4. Eradication of pests: a. If a bug is found that meets the description of a bed
bug, maintenance will notify pest control company for verification and eradication. B. [NAME] personal
protective equipment, including gown, gloves, mask, hair, and shoe coverings. C. Check resident rooms
adjacent to the room in which the bug was found. Check at night with a flashlight when bed bugs are most
active. d. Tightly bag belongings, do not remove items or furniture from room. i. remove resident from room,
shower, and get clothing from storage. ii. Place resident in a new room until treatment is completed. 5.
Prevention of Recurrence: b. Monitor for bed bugs. Consider increase in housekeeping/cleaning efforts
during this timeframe. c. Consider sealing cracks and crevices to remove hiding places. d. Follow up on
treatment in the recommended timeframe. e. Maintain documentation of actions taken for treatment,
eradication, and prevention.2. The Progress Noes dated 7/4/25 for R3 did not show any documentation
regarding bed bugs being found in his room, and care and/or procedures done related to the bed bugs. The
Skin Check Note dated 7/5/25 at 6:19 AM showed, resident had a shower today; scattered red marks noted
on the top of his head, left hip, and right lower extremity.The Progress Notes/Communication Note dated
7/5/25 for R3 showed the power of attorney was called and notified that R3 would be moving to room
[ROOM NUMBER] temporarily for maintenance. She advised the pacemaker (transmitter for pacemaker)
was in the windowsill. This writer notified staff to move pacemaker (transmitter) to room [ROOM NUMBER].
On 7/15/25 at 11:35 AM, V7 POA stated she was not told R3 was moved because of bed bugs. V7 stated
she was told they were doing some thins to his room and he would be moved back eventually. R3's
Progress Notes from 7/6/25 through the survey investigation date of 7/15/25 did not show the power of
attorney was notified that bed bugs were found in R3's room.The Census List for R3 dated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145771
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145771
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
River Bluff Nursing Home
4401 North Main Street
Rockford, IL 61103
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
7/15/25 showed on 7/5/25 he was moved from 395-2 to 350-2.The Face Sheet for R3 dated 7/15/25
showed diagnoses including Alzheimer's disease, abdominal aortic aneurysm, hypercholesterolemia,
cataract, anemia, macular degeneration, hypertensive and chronic kidney disease, atherosclerotic heart
disease, atrial fibrillation, sarcopenia, ataxia, cardiac pacemaker, and dementia. The Care Plan dated
6/6/25 for R3 showed he requires moderate to extensive assistance for bathing, showering, bed mobility,
dressing, personal hygiene, and toilet use.The facility's Bed Bug Prevention and Management policy
(7/8/25) showed, facility staff will implement measures to prevent, eradicate, and contain bed bugs as part
of the facility's overall pest control program. 1. The facility shall take a systematic approach to bed bug
prevention and management, including monitoring and detection, treatment of affected resident(s),
eradication of pests, and prevention of recurrence. 3.e. Document in the medical record for each resident
affected: Physician and family notification. Intervention and treatments. Notifications regarding any room
changes. Response to treatment, and any monitoring efforts. 4. Eradication of pests: a. If a bug is found that
meets the description of a bed bug, maintenance will notify pest control company for verification and
eradication. B. [NAME] personal protective equipment, including gown, gloves, mask, hair, and shoe
coverings. C. Check resident rooms adjacent to the room in which the bug was found. Check at night with a
flashlight when bed bugs are most active. d. Tightly bag belongings, do not remove items or furniture from
room. i. remove resident from room, shower, and get clothing from storage. ii. Place resident in a new room
until treatment is completed. 5. Prevention of Recurrence: b. Monitor for bed bugs. Consider increase in
housekeeping/cleaning efforts during this timeframe. c. Consider sealing cracks and crevices to remove
hiding places. d. Follow up on treatment in the recommended timeframe. e. Maintain documentation of
actions taken for treatment, eradication, and prevention.
Event ID:
Facility ID:
145771
If continuation sheet
Page 3 of 3