F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews and record reviews the facility failed to maintain a resident's (R2) rights to privacy and
confidentiality of personal and medical information for 1 of 3 residents reviewed for residents' rights.
Residents Affected - Few
Findings include:
On 02/16/2024 at 3:00 PM, V8 (R1's Power of Attorney for Healthcare) stated during R1's discharge, V9 put
a bunch of medications in a bag and gave it to V8 without individually going through each medication blister
pack. V8 did not realize R2's medications were also in the bag until a few days later. V8 received blister
packs of R2's Escitalopram Oxalate 5 MG (milligram) and Levothyroxine 50 MCG (microgram). V8 stated
the blister packs contain R2's name, doctor, medication name, dosage, and why R2 is on the medication depression and hypothyroidism.
V8 provided a picture of R2's medication label for Levothyroxine 50 MCG and Escitalopram 5 MG.
Levothyroxine label documents in part prescription number, date of 11/22/2023, R2's previous room
number, R2's name, medication name, dosage, frequency, and indication-hypothyroidism. Label also
documents in part the pharmacy name and V10's (R2's Primary Physician's) name. The Escitalopram label
documents in the prescription number, date of 12/02/2023, R2's current room number, R2's name,
medication name, dosage, frequency, and indication-depression. Label also documents in part the
pharmacy name and V10's (R2's Primary Physician's) name.
On 02/18/2024 at 1:25 PM, V1 stated facility uses the pharmacy that was in the photo.
R2's face sheet and physician orders document in part a medical diagnosis of hypothyroidism.
R2's physician order sheets and medication administration records document in part an order for
Escitalopram Oxalate Tablet 5 MG (milligram) Give 1 tablet by mouth one time a day for Depression and
Levothyroxine Sodium Oral Tablet 50 MCG (microgram) Give 1 tablet by mouth in the morning for
hypothyroidism.
On 02/18/2024 at 8:36 AM, V4 (Nurse) stated the facility's medication blister packs for the residents contain
the resident's name, room number, primary physician, medication name, dosage, frequency, and resident's
diagnoses or indication as to why the resident is taking the medication.
On 02/18/2024 at 10:58 AM, V7 (Memory Care Director) stated R1 and R2 were roommates. V7 stated
there was no relation to the two. V7 stated R1's family or representatives should not have access to R2's
personal or medical information. V7 stated only the people listed on the resident's face sheet should have
access to the resident's personal information. Additionally, the resident or guardian will
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145775
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145775
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Harmony Healthcare & Rehab Ctr
3919 West Foster Avenue
Chicago, IL 60625
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Level of Harm - Minimal harm
or potential for actual harm
need to sign a release form to grant access for someone to receive a resident's personal and medical
information. V7 stated there were no medical record release forms for R1 or R1's representatives to have
access to R2's records.
Reviewed R2's face sheet and it does not list R1 or V8 under 'Contacts.'
Residents Affected - Few
Facility's Privacy and Dignity policy last revised 07/28/2023 documents in part: It is the facility's policy to
ensure that resident's privacy and dignity is respected by the staff at all times. Residents health information
will not be shared to anyone who is not involved in resident's care and to anyone whom the alert and
oriented resident does not wish to share his/her information with.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145775
If continuation sheet
Page 2 of 2