F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to access EMS (Emergency Medical Services) for one of one
residents (R1) reviewed for change in condition in a total sample of three residents.
Residents Affected - Few
Findings include:
R1's face sheet documents R1 is a [AGE] year-old admitted to the facility on 12.12.2024, with diagnoses
including but not limited to: Intrahepatic Bile Duct Carcinoma, Acquired Total Absence of Pancreas, Muscle
Wasting and Atrophy, Adult Failure to Thrive, Type 2 Diabetes Mellitus, and Hypertension.
R1's MDS (Minimum Data Set of 12.14.2024) documents R1 is moderately cognitively impaired.
1.6.2025, 9:00 PM, General Progress Note documents in part: 3:30 PM- noted resident lying on bed
comfortably. No respiratory distress noted. Vital signs taken as follows BP 110/ 64, respiratory rate 20, heart
rate 84, oxygen level 92% RA (room air), temperature 98.7, blood sugar 128. Due meds given and well
tolerated. At around 5:00 PM, NOD (Nurse On Duty) made a quick round and noted resident verbalized that
he feels nauseated. vital signs taken, BP (blood pressure)104/61, HR (heart rate) 97, temperature 100.5,
oxygen 89% RA (room air), RR (respiratory rate) 20. The physician was updated and made an order to put
resident on oxygen treatment, start an IVF (intravenous fluid) treatment for hydration and STAT (immediate)
lab works. At around 5:30 PM, resident's vitals were taken as follows BP 114/ 67, RR 20, HR 91, Temp
98.6, O2 96% via nasal cannula. Resident is easily arousable to tactile stimuli.
1.6.2025, 11:55 PM, General Progress Note documents in part: 11:00 PM, received resident in bed, on
moderate high back rest, awake, not in distress, with oxygen inhalation via nasal cannula at 2LPm (liters
per minute). Resident denies any discomfort. Vital taken as follows; BP 98/56, HR 92, RR 18, 02 sat-98%.
At 11:53 PM NOD (nurse on duty) received chest x-ray result and relayed results to the physician. New
orders made and carried out.
1.7.2025, 3:35 AM, General Progress Note documents in part: 1:45 AM, routine rounds made. Resident is
alert and sleeping with interval, appear weaker. Vital signs taken as follows: BP 88/ 56, HR-89, RR -17, 02
sat-98%. Placed resident in Trendelenburg position. Physician made aware. Orders made & carried out. At
2:00 AM- vital signs rechecked. BP-68/52, HR-91, RR-18, 02 sat 97% VNC (via nasal cannula). Resident is
easily arousable to tactile stimuli. Not in distress. Incontinent care done by staff. Physician made aware and
order given to transfer the resident to hospital emergency department. Called (private) ambulance. At 3:15
AM-(Private) ambulance arrived. At 3:28 AM, resident left the facility via stretcher accompanied by 3
paramedics going to (local) hospital ER; remains awake,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145775
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145775
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Harmony Healthcare & Rehab Ctr
3919 West Foster Avenue
Chicago, IL 60625
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
weakness noted.
Level of Harm - Minimal harm
or potential for actual harm
1.7.2025, 7:20 AM, General Progress Note documents in part: 7:00 AM- called (local) hospital for follow up
but found out that resident was rerouted to (911 hospital) and admitted to MICU (Medical Intensive Care
Unit) with diagnosis of septic shock.
Residents Affected - Few
1.7.2025, 7:20AM, General Progress Note: 7:00 AM- called local hospital for follow up but found out that
resident was rerouted to different hospital and admitted to local hospital with diagnosis of septic shock.
2.22.2025, at 4:09 PM, via telephone, V9 (RN-Registered Nurse) said, I was worried about R1's blood
pressure. I don't know why I didn't call 911. I should have, I'm sorry. I think I made a mistake. I did contact
V11 (Physician). I think I gave R1 an antibiotic (by mouth), I think I started an IV. His blood pressure was not
stable, it kept dropping. I was monitoring him frequently. Yes, septic shock is serious.
2.22.2025, at 4:35 PM, V10 (RN-Registered Nurse) said she checked on R1 at the start of shift; his vital
signs were good, he was in no distress. V10 said during med pass, I can't remember what time, he said he
was nauseated. I took his vital signs. His blood pressure dropped. He had a fever and his oxygen saturation
was 89% on room air. I contacted V11 (Physician) and received orders to put R1 on oxygen, start an IV and
obtain STAT labs. I gave him Tylenol for his fever. I continued to monitor him. I would have called 911 and
not waited for the private ambulance when his blood pressure dropped.
2.22.2025, at 5:02 PM, via telephone, V11 (Physician) said, I don't remember anything about it (R1).
Surveyor read above referenced progress notes to V11. V11 said, I would have sent R1 to the hospital via
911, not a private ambulance, when his blood pressure was below 90. When asked what could possibly
happen if access to acute care is delayed, V11 said recovery period could be prolonged, his condition could
have worsen if the resident had comorbidities. V11 continued, R1 didn't develop hypoxia because he was
awake/alert and coherent. His oxygen level was stable and the resident was stable.
2.22.2025, at 6:03 PM, V3 (ADON-Assistant Director of Nursing) said, V9 (RN-Registered Nurse) was
doing close monitoring of R1. R1 was receiving IV fluids and the resident was not in distress. V3 continued,
management wise they were able to intervene, but you know the resident came in with stomach cancer.
The low blood pressure could be due to the metastatic disease. It seems the blood pressure was stable
enough. V3 said constant monitoring was being done though not specified in documentation; it appears the
resident stabilized. R1 was still responsive; he could verbalize if he was not doing well. At that time since
there were no signs of distress, it was okay during that situation to wait for the private ambulance. Based on
the documentation of the nurse, I would have waited for (private ambulance), not called 911.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145775
If continuation sheet
Page 2 of 2