Skip to main content

Inspection visit

Health inspection

Complete Care at Sheriden CommonsCMS #1457761 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure the resident has the right to be free of neglect in one (R1) of three (R1, R2 and R3) residents reviewed in a sample of 10 residents. Findings include: R1 is a [AGE] year-old female with a diagnosis including Cerebral Infarction, Anxiety Disorder, Acute Kidney Failure, COPD, Hemiplegia and Hemiparesis affecting Left Dominant Side. R1 was admitted to the facility on [DATE]. R1 is assessed as a high risk for falls. R1 is care planned for falls. Care plan states R1 lowers herself from the bed to the floor when displaying behaviors where resident gets agitated and anxious. Floor mats are placed on both sides of bed. Bed is kept in its lowest position. R1 is also care planned for behavior of trying to get out of her bed without pulling her call light for staff assistance r/t depression and anxious behavior. R1 has a BIMS (Brief Interview for Mental Status) of 10/15. On 6/16/23 at 1:40PM R1 stated I fell off bed and lay on the mat for around two hours. The nurses were in the room but didn't put me back in the bed. I didn't get hurt. I wanted to go back in my bed, but the nurse wouldn't let me. R1 Behavior progress note 5/12/23 states Behavior: The Agency CNA reported to the writer that resident kept sliding from her bed throughout the shift. Nurse progress note 5/12/23 states: Staff Reported to NOD that Resident was on the floor mat. When asked how she got on the mat resident said I slipped from the bed to the floor. I wanted to walk and get home to my mom. Bed was in the lowest position. NOD asked resident if she hit her head, but she denied and also denied having any pain. Resident was assessed no visible bruises nor laceration noted. Resident seemed more comfortable on the mat and requested to be left on the mat and was later moved back to her bed. Nurse investigation document dated 5/12/23 states: Description: Resident informed R1's husband that she had been on floor for a few hours last night and CNAs went to help her but V5 (Nurse) stopped CNAs from assisting her to bed because she states, she was comfortable and sleeping on the mat on the floor and that she wanted resident to calm down and de-escalate before staff attempted transfer. Resident Description: R1 stated I wanted to go to bed. Upon re-interview, resident stated, I wanted (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 145776 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145776 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/18/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Complete Care at Sheriden Commons 4538 North Beacon Chicago, IL 60640 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 to get myself up Resident is a poor historian, no acute distress. Level of Harm - Minimal harm or potential for actual harm Nurse suspended pending investigation. Interview conducted with CNA, who witnessed R1 on floor (V7), V8 (POA) and V5 (Nurse). Ultimately, nurse terminated. Facility continues to adhere to policies and protocols. Facility has completed its due diligence to ensure ongoing compliance. Any alleged noncompliance has been corrected. Will continue to monitor all reported incidents for a potential pattern and for continued compliance. Residents Affected - Few Facility conducted an abuse investigation on the date of incident 5/12/23. Facility Final Abuse Investigation (5/16/23) document states including: R1 informed (Family Member) of R1 that she had been left on floor mat the evening before and nurse had prevented CNAs from assisting her back to bed. Resident assessed with no obvious injuries or compromised skin injuries. 6. Interviewed R1 who stated, I wanted to go back to bed. 7. Interviewed CNA (V4, no longer employed at facility) the nurse kept telling us not to get resident up. 8.Interviewed nurse (V5) who admitted I told the CNAs not to disturb resident as she appeared comfortable and fell asleep on the mat. 10. IDT team has provided counseling services, emotional support, and follow up to ensure emotional and mental wellbeing of resident. Resident has no complaints or concerns at this time. On 6/17/23 at 2:20PM R10 stated I was in my room and could see across the hallway. R1 was laying on the floor for at least 2 hours. I heard the nurse keep telling the CNAs not to put her back to bed and leave her on the floor. On 6/16/23 at 9:30AM V2 (Assistant DON) stated an abuse investigation was conducted on the allegation that R1 was left on the floor mat for an undetermined amount of time. R1 was found on the floor mat. R1 has a low bed and rolled onto the floor mat. R1 was assessed with no injury. During investigation the nurse involved told the CNA to leave the resident on the floor mat. The nurse was let go. The CNA no longer works here. On 6/16/23 at 9:25 AM V1 (Administrator) stated R1 was found on the floor mat by staff member V4 (CNA). V4 reported to V5 (nurse). R1 was assessed with no injury. The nurse told the CNA to leave R1 on the mat and not to get resident up. R1 lay there for an undetermined amount of time. I investigated the incident as an abuse and determined that the nurse (V5) was responsible for the incident. V5 was terminated from employment. Facility Abuse investigation was followed. V4 (CNA) has since quit working here at the facility. Facility policy titled: Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating. States: Policy Statement (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145776 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145776 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/18/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Complete Care at Sheriden Commons 4538 North Beacon Chicago, IL 60640 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Minimal harm or potential for actual harm All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported. Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145776 If continuation sheet Page 3 of 3

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600GeneralS&S Dpotential for harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the June 18, 2023 survey of Complete Care at Sheriden Commons?

This was a inspection survey of Complete Care at Sheriden Commons on June 18, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Complete Care at Sheriden Commons on June 18, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.