F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure the resident has the right to be free of neglect in one
(R1) of three (R1, R2 and R3) residents reviewed in a sample of 10 residents.
Findings include:
R1 is a [AGE] year-old female with a diagnosis including Cerebral Infarction, Anxiety Disorder, Acute
Kidney Failure, COPD, Hemiplegia and Hemiparesis affecting Left Dominant Side. R1 was admitted to the
facility on [DATE]. R1 is assessed as a high risk for falls. R1 is care planned for falls. Care plan states R1
lowers herself from the bed to the floor when displaying behaviors where resident gets agitated and
anxious. Floor mats are placed on both sides of bed. Bed is kept in its lowest position. R1 is also care
planned for behavior of trying to get out of her bed without pulling her call light for staff assistance r/t
depression and anxious behavior. R1 has a BIMS (Brief Interview for Mental Status) of 10/15.
On 6/16/23 at 1:40PM R1 stated I fell off bed and lay on the mat for around two hours. The nurses were in
the room but didn't put me back in the bed. I didn't get hurt. I wanted to go back in my bed, but the nurse
wouldn't let me.
R1 Behavior progress note 5/12/23 states Behavior: The Agency CNA reported to the writer that resident
kept sliding from her bed throughout the shift.
Nurse progress note 5/12/23 states: Staff Reported to NOD that Resident was on the floor mat. When
asked how she got on the mat resident said I slipped from the bed to the floor. I wanted to walk and get
home to my mom. Bed was in the lowest position. NOD asked resident if she hit her head, but she denied
and also denied having any pain. Resident was assessed no visible bruises nor laceration noted. Resident
seemed more comfortable on the mat and requested to be left on the mat and was later moved back to her
bed.
Nurse investigation document dated 5/12/23 states:
Description: Resident informed R1's husband that she had been on floor for a few hours last night and
CNAs went to help her but V5 (Nurse) stopped CNAs from assisting her to bed because she states, she
was comfortable and sleeping on the mat on the floor and that she wanted resident to calm down and
de-escalate before staff attempted transfer.
Resident Description: R1 stated I wanted to go to bed. Upon re-interview, resident stated, I wanted
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145776
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145776
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Complete Care at Sheriden Commons
4538 North Beacon
Chicago, IL 60640
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
to get myself up Resident is a poor historian, no acute distress.
Level of Harm - Minimal harm
or potential for actual harm
Nurse suspended pending investigation. Interview conducted with CNA, who witnessed R1 on floor (V7), V8
(POA) and V5 (Nurse). Ultimately, nurse terminated. Facility continues to adhere to policies and protocols.
Facility has completed its due diligence to ensure ongoing compliance. Any alleged noncompliance has
been corrected. Will continue to monitor all reported incidents for a potential pattern and for continued
compliance.
Residents Affected - Few
Facility conducted an abuse investigation on the date of incident 5/12/23.
Facility Final Abuse Investigation (5/16/23) document states including:
R1 informed (Family Member) of R1 that she had been left on floor mat the evening before and nurse had
prevented CNAs from assisting her back to bed.
Resident assessed with no obvious injuries or compromised skin injuries.
6. Interviewed R1 who stated, I wanted to go back to bed.
7. Interviewed CNA (V4, no longer employed at facility) the nurse kept telling us not to get resident up.
8.Interviewed nurse (V5) who admitted I told the CNAs not to disturb resident as she appeared comfortable
and fell asleep on the mat.
10. IDT team has provided counseling services, emotional support, and follow up to ensure emotional and
mental wellbeing of resident. Resident has no complaints or concerns at this time.
On 6/17/23 at 2:20PM R10 stated I was in my room and could see across the hallway. R1 was laying on the
floor for at least 2 hours. I heard the nurse keep telling the CNAs not to put her back to bed and leave her
on the floor.
On 6/16/23 at 9:30AM V2 (Assistant DON) stated an abuse investigation was conducted on the allegation
that R1 was left on the floor mat for an undetermined amount of time. R1 was found on the floor mat. R1
has a low bed and rolled onto the floor mat. R1 was assessed with no injury. During investigation the nurse
involved told the CNA to leave the resident on the floor mat. The nurse was let go. The CNA no longer
works here.
On 6/16/23 at 9:25 AM V1 (Administrator) stated R1 was found on the floor mat by staff member V4 (CNA).
V4 reported to V5 (nurse). R1 was assessed with no injury. The nurse told the CNA to leave R1 on the mat
and not to get resident up. R1 lay there for an undetermined amount of time. I investigated the incident as
an abuse and determined that the nurse (V5) was responsible for the incident. V5 was terminated from
employment. Facility Abuse investigation was followed. V4 (CNA) has since quit working here at the facility.
Facility policy titled: Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating. States:
Policy Statement
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145776
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145776
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Complete Care at Sheriden Commons
4538 North Beacon
Chicago, IL 60640
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or
theft/misappropriation of resident property are reported to local, state and federal agencies (as required by
current regulations) and thoroughly investigated by facility management. Findings of all investigations are
documented and reported.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145776
If continuation sheet
Page 3 of 3