F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow their change in condition policy and did not notify a
family member of a resident's (R2) change in condition and need to be sent out to the hospital for one (R2)
out of four residents reviewed for change in condition in a total sample of seven.
Findings Include:
R2 is a [AGE] year old with the following diagnosis: psychosis, mood disorder, suicidal ideation, and anxiety
disorder.
A Social Service note dated 3/27/25 documents R2 became verbally and physically aggressive with staff.
R2 attempted to go to the patio but the patio was currently closed. Staff redirected R2 back to R2's
assigned unit, but R2 refused. R2 became increasingly agitated R2 then attacked staff by slapping them
and kicking them in the stomach. A behavioral code was called, and CPI (Crisis Prevention and
Intervention) methods were applied to stop R2 from attacking staff. R2 was escorted back to R2's unit once
calm. Social services attempted to educate R2 on house rules and behavior expectations but R2 continued
to display inappropriate verbal behavior. R2 was placed on 1:1 monitoring.
A Nursing note dated 3/28/25 documents the nurse received in report that R2 was being sent to the
hospital for a psych evaluation due to aggressive behavior and suicidal ideation. Transportation was called
and R2 left the facility around 4:10PM.
There is no documentation that family was notified of R2's behavior or that R2 left the facility that was
documented before R2 left the facility.
A Late Entry Nursing note dated 3/28/25 documents R1 remained on 1:1 monitoring for verbal threats to
staff. The physician was notified and ordered to petition R2 to the hospital for a psych evaluation. All
responsible parties were notified including family members. This note was entered into the charting system
on 4/2/25 at 10:47PM.
A Nursing note dated 3/29/25 documents R2 remained at the hospital for a psych evaluation.
On 4/1/25 at 12:47PM, V1 (R2 Family Member) stated R2 called V1 on the evening on 3/28/25 to tell V1
that R2 was in the hospital. V1 reported R2 did not remember how or why R2 was sent to the hospital. V1
stated V1 tried calling the facility to confirm what R2 said but calls to the facility went unanswered. V1
reported V1 tried to call the facility eight to nine times but no call was answered. V1 stated V1 came to visit
R2 at the facility on 3/29/25. V1 reported V1 was given badges to go up to
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145778
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145778
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Midway Neurological / Rehab Center
8540 South Harlem
Bridgeview, IL 60455
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the floor to visit R1 but R1 was not in the facility. V1 stated because it was a weekend no management was
in the building to explain what happened to R2. V1 reported the nurse manager told V1 someone from the
facility would call V1 on 3/31/25 with answers on what happened to R2 but V1 denied receiving a call yet.
On 4/1/25 at 1:29PM, V4 (Nurse) stated the previous nurse (V9) coordinated the entire transfer for R2
except calling for transportation. V4 denied calling R2's family to notify them R2 was leaving the facility. V4
reported V4 thought V9 called the family. V4 stated family must always be called before a resident is sent
out because the family needs to be made aware of what is going on.
On 4/2/25 at 1:54PM, V9 (Nurse) stated R2 was aggressive and talked about self harming so R1 was sent
out to the hospital for a psych evaluation. V9 reported V9 delegated to the next shift to arrange
transportation for R2 that everything else was completed. V9 stated the DON (Director of Nursing),
physician, and V1 were called to notify them of the situation. V9 reported V9 had a family emergency and
needed to leave right when to the shift ended so V9 did not document that V9 spoke with V1. V9 reported
family should be notified of a change in condition and transfer due to facility protocol and the family needing
to be aware where a resident is located. V9 stated if there is no documentation then it means it wasn't done.
V9 reported V9 was going to chart the conversation the next time V9 worked but V9 never got the chance to
complete the note.
On 4/3/25 at 10:15AM, V10 (DON) stated R2 began being aggressive and was put on 1:1 monitoring on
3/28/25. V10 reported the following day R2 was still aggressive and then began making comments about
self harming. V10 stated R2 was sent to the hospital via petition for a psych evaluation. V10 stated the
nurse's responsibility is to call the physician, call the family, and get the paperwork ready for transfer. V10
reported the conversation with the family needs to be documented. V10 stated V9 could not document the
conversation with family due to V9 needing to leave early cause of a family emergency. V10 denied
witnessing V9 speak to R2's family member. V10 reported telling V9 to enter in a late note about speaking
to R2's family since V9 didn't get a chance to when R2 was sent out.
The Petition for Involuntary admission that is not dated documents R2 needed an emergency inpatient
admission for being physically aggressive with staff and having suicidal ideation with a plan. The box for the
guardians/family representative is blank indicating no family was notified of R2's transfer.
There is no documentation that a Transfer form or Change in Condition form was completed for this transfer
to the hospital. This again shows there is no documentation a family member was notified of R2 being sent
to the hospital.
The policy titled, Change in Condition Process, that is not dated documents, Intent: The purpose of this
policy is to ensure the facility promptly informs resident, consults the resident's physician; and notify,
consistent with his or her authority, resident's representative when there is a change requiring notification.
Procedure: The facility must inform the resident, consult with the resident's physician and/or notify the
resident's family member or legal representative when there is a change requiring such notification.
Situation requiring notification include: .2. A significant change in the resident's physical, mental, or
psychosocial status that is, a deterioration in health, mental, or psychosocial status in either life-threatening
conditions or clinical complications .4. A decision to transfer or discharge the resident from the facility
.Situation to Consider: Competent individuals: The facility must still contact the resident's physician and
notify the resident and/or resident's representative, if known and approved by the resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145778
If continuation sheet
Page 2 of 2