F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to prevent facility acquired pressure ulcer injury to residents at
risk for pressure ulcers. The facility also failed to initiate wound treatment for facility acquired pressure ulcer.
These failures affect two residents (R2, R5) of three residents reviewed for pressure ulcer/skin alteration.
These failures resulted in R2 developing a facility acquired pressure ulcer injury and R5 developing three
facility acquired pressure ulcer injuries.Findings include:1. R2 is a [AGE] year-old female resident. admitted
in the facility on 11/27/25 and discharged on 12/12/25. admitted with multiple wounds including surgical site
and pressure ulcer injuries.Record reviewed and R2 was assessed to be moderate risk for pressure ulcer.
Braden Scale for Predicting Pressure Ulcer Risk Evaluation dated11/27/25, score of 13 (Moderate Risk).On
12/05/25, it is documented that R2 had developed a facility acquired pressure ulcer injury. Location: Rear
Left Thigh, with measurements of 4.96cm x 7.46cm x 0 (L x W x D). Wound is not staged and no other
description documented with this assessment.On 1/21/26 at 11:20AM. V7 (Wound Nurse) stated that R2 is
high risk for pressure ulcer injury and needs to be repositioned. R2 is High Risk due R2's mobility and R2 is
dependent and total care. R2 developed a facility acquired pressure ulcer on rear left thigh assessed and
documented on 12/5/25. I don't see a (stage) and other descriptions of the wound. I do not see wound
treatment order also.On 1/22/26 at 9:30AM, V7 (Wound Nurse) stated that V7 does not know why the nurse
who assessed the newly facility acquired pressure ulcer did not put the stage and other description of the
wound. V7 stated that when assessing a wound, V7 will assess and document location site, measurement,
staging and the wound bed (eschar, slough, granulation, epithelial, drainage and what type and amount).
V7 stated looking at the picture taken by the nurse, V7 would stage the wound as unstageable.On 1/21/26
at 11:30AM, Treatment Administration Record and Physician Order Sheet reviewed with V7 and V7
confirmed that there is no treatment order for this sire: rear left thigh pressure ulcer. No treatment order and
non-rendered from initial date for this acquired pressure ulcer wound on 12/5/25 until discharged date of
12/12/25.On 1/22/26 at 11:45AM, V19 (Wound Physician) stated that V19 can recall seeing R2 twice during
R2 stay in the facility. V19 stated V19 is having problem pulling wound documents for the R2. V19 stated IT
department already contacted to help V19 track down V19's wound notes for R2.V19 also stated that R2
has multiple wounds present upon admission. V19 does not recall the specific wound location site. V19
stated it is important to have a treatment for a wound as soon as it is identified. Needs treatment to take
proper care of the wound. Although there is no order under physician order, it doesn't mean the resident
was not getting treatment.2. R5 is a [AGE] year-old female admitted in the facility on 11/7/2024, she was
sent out to the hospital on [DATE]. R5 receives dialysis at the facility every Monday, Wednesday, and Friday
and requires assistance with activities of daily living. R5 is transferred to a reclining chair when she is
transported for dialysis.On 1/21/2026 at 11:40 AM, V7 (Wound care coordinator), was interviewed and
stated that R5 was admitted to the facility
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
145781
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145781
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Generations at Applewood
21020 Kostner Avenue
Matteson, IL 60443
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
with intact skin. R5's Braden Scale for predicting pressure sore risk showed a score of 17 on 6/11/2025 and
a score of 17 on 9/1/2025, both of which were interpreted as at risk for pressure injury. V7 stated that R5
developed three (3) facility-acquired pressure injuries during R5's stays in the facility. R5's Skin and Wound
evaluation was reviewed with V7. Wound #1 - Right heel Pressure injuryInitially identified on 11/12/2025 as
a new ulcer/wound documented as a Diabetic ulcer; re-assessed on 11/19/2025 and classified as a Stage 4
pressure injuryWound measurements: 3.81 cm x 2.9 cm (surface area: 9.09 cm^2)Wound bed composition:
Granulation tissue: 10%, Slough: 10%, Eschar: 80%Wound #2 - Coccyx/Sacrum Pressure injury Initially
identified 12/9/2025 as a new Unstageable pressure ulcer in the CoccyxWound measurements: 4.96x 6.97
cm (surface area: Area31.23 cm^2)Classified as Unstageable pressure injury to coccyx and the site/wound
location was changed to Sacrum on 12/9/2025Unstageable ulcer due to Slough and/or escharWound #3 Rear Left thigh Pressure injury (Ischium)Initially identified on 12/17/2025 as a new Unstageable
ulcerWound measurements: 3.97 cm x 2.68 cm (surface area: 7.91 cm^2)Classified and Described as an
unstageable pressure injury presenting as a deep tissue injuryV7 was asked how she became aware of the
wound on R5's right heel wound. V7 stated that a floor nurse reported to her that R5 had a wound on the
right heel; however, she could not recall the name of the nurse who reported it. V7 further stated that she
assessed the wound herself and identified it as a diabetic ulcer then classified as a Stage 4 pressure injury
after re-assessment.V7 stated that certified nursing assistants (CNAs) check residents' skin while providing
care, such as during showers. If they observe any wounds or changes in skin condition, they report their
findings to the nurse for assessment and, if necessary, referral to the wound care team. However, V7
confirmed that there was no documentation showing R5's skin alteration prior to the identification of
multiple facility-acquired pressure injuries.R5 was referred to V19 (Wound physician) for wound evaluation.
V19 confirmed via phone call on 1/22/2026 at 11:52 AM that he saw and evaluated R5's pressure
wounds.11/25/2025 seen for Right heel wound; wound report stated that the wound is Stage 4 pressure
injury measuring 5.5x4.4 cm and depth is unmeasurable due to presence of nonviable tissue and
necrosis12/9/2025 seen for Sacrum wound; wound report stated that the wound is Unstageable Necrosis
measuring 5.0x7.0 cm and depth is unmeasurable due to presence of nonviable tissue and
necrosis12/16/2025 seen for Left ischium: wound report stated that the wound is Unstageable Deep Tissue
Injury (DTI) with intact skin measuring 4.0x2.7On 1/21/2026 at 1:46 PM, V15 (Registered Nurse/RN) stated
that nurses complete weekly skin assessments, including head-to-toe assessments. V15 stated that
assessments are often performed while CNAs are changing or bathing residents to allow for better
visualization of the skin. V15 reported that nurses inspect the skin by removing garments to check for
redness or open areas that are not being treated. V15 stated that findings are documented on a form that is
completed and submitted to the wound care team, with the affected areas circled and signed by the nurse.
V15 further stated that CNAs also report skin concerns to nursing staff. V15 said that even mild changes in
skin condition are reported to the wound care team, which then provides treatment orders. V15 stated that
any redness or skin changes should be reported promptly to prevent progression to more severe
conditions, including Stage 4 pressure injuries, and that wounds should be treated immediately.On
1/22/2026 at 8:52 AM, V17 (RN) stated that certified nursing assistants check residents' skin during
showers and while providing care. If any skin alterations are observed, they are reported to the nurse for
assessment, and the nurse then relays the information to the wound care team. V17 further stated that
regular skin assessments are important to identify wounds early, noting that pressure injuries typically
begin with redness and can be addressed before progressing to a more severe stage like into a stage 4
pressure ulcer.On 1/22/2026 at 12:30 PM. V2 (Director of Nursing/DON) was interviewed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145781
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145781
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Generations at Applewood
21020 Kostner Avenue
Matteson, IL 60443
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
regarding R5. V2 was asked why there were no shower sheets documenting that R5 had skin conditions
prior to the discovery of Stage 4 pressure injury to the right heel and unstageable wounds to Sacrum and
Left ischium. V2 responded that CNAs may have assumed that nurses were already aware of R5's wounds
and failed to notify the wound care team about it. V2 stated that reporting the wound earlier would have
allowed proper treatment and believed the wound could not have worsened if reported sooner. V2
acknowledged that there was a lapse in reporting skin conditions and V2 emphasized that if a wound is
pressure-related, it should be treated immediately or appropriately dressed to prevent progression and
infection. V2 also agreed that a stage 4 pressure ulcer could not develop overnight, and therefore there
should have been observable signs of skin alteration prior to the ulcer's development that was reported to
the wound care team.V21's NP (Nurse Practitioner) note dated 12/15/2025 that the NP saw R5 due to
ESBL (Extended-Spectrum Beta-Lactamase) infection of the right heel. Wound was swabbed (tested) on
12/9/2025 and final culture and sensitivity report came out positive for ESBL on 12/13/2025, R5 was
referred to infectious disease doctor. The record further showed that R5 was started on intravenous (IV)
antibiotics on 12/15/2025, for an infection of the right heel pressure injury, specifically Invanz (ertapenem)
IV 1 gram daily for 10 days. The record also showed that R5 received intravenous antibiotic therapy with
Unasyn 1.5 grams every 12 hours on November 14, 2025, for a right heel wound infection.According to
nurse interviews, nurses reported performing complete weekly skin assessments, including head-to-toe
assessments, which are often conducted while CNAs are changing or bathing residents to allow for better
visualization of the skin. However, review of documentation revealed no shower sheets or assessment
records indicating that R5's skin was assessed during showers or while care was being provided prior to
discovering the wounds.The failure to identify early detection of skin conditions and alterations led to one
(1) stage 4 and two (2) unstageable pressure injuries. Proper treatment and interventions were not put in
place to possibly prevent wound worsening and infection. The lapse in reporting led to failure in providing
treatment.POLICIES:Pressure Ulcer Treatment and Management Policy with a revised date of 5/2022,
reads in part: Residents will receive treatment for pressure injuries.Residents with pressure ulcers will have
a physician's order for treatment.A description of the wound will be maintained on a weekly basis.The
licensed nurse will the document treatment as given on Treatment Administration Record.Pressure Ulcer
Prevention Protocol with a revision date of 5/2018, reads in part: Resident will be assessed to determine
their risk factor(s) for pressure ulcer development, upon admission and at least quarterly thereafter.Newly
admitted or readmitted residents will have a Pressure Ulcer Risk Assessment completed upon admission,
weekly thereafter for the next 3 weeks after admission.Interventions necessary to maintain skin integrity or
to promote healing will be incorporated into the plan of care based on each residence individual needs and
risk, which may include:Daily skin checks conducted by either the CNA or licensed Nurse to ensure early
identification of potential problem areas.Plan of care to address mobility status and ability to reposition
self.Use of Pressure Reducing Devices, such as pressure reducing mattresses, mattress overlays, w/c
cushioning devices if needed.Determination of need for supplemental skin care such as barrier care or
moisturizing lotion.Any other factor identified on the risk assessment including but not limited to nutritional
support, positioning support devices or medication review.The resident care plan will indicate the resident's
risk factor(s) and include individualized interventions as needed for a comprehensive pressure ulcer
prevention program.Residents will have their skin checked and documented utilizing the Treatment
Administration Record. This skin check will be performed at a minimum of weekly.Documentation:Pressure
Sore Risk Assessment (Braden Scale)Skin Check DocumentationCare PlanPressure Ulcer Treatment and
Management with a revised date of 5/2017,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145781
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145781
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Generations at Applewood
21020 Kostner Avenue
Matteson, IL 60443
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
reads in part:Residents with pressure ulcers will have a physician's order for treatment.A description of the
wound will be maintained on a weekly basis.The licensed nurse will document the treatment as given on
the Treatment Administration Record.A Skin Risk Assessment will be completed quarterly on all
residents.The clinical record will indicate whether the resident was admitted with a pressure ulcer, or the
ulcer was acquired in the facility.The plan of care will include the presence of the pressure ulcer and include
the individual description of the treatment plan including pressure relief, turning and repositioning,
additional nutritional measures, need for assistance with mobility and range of motion.The physician will be
notified when the assessment indicates a lack of progress in healing.Residents with pressure ulcers will be
determined to be high risk for pressure ulcer prevention and all components of the At-Risk protocol will
include Pressure relieving devices, nutritional support, assistance with mobility including repositioning and
ROM as outlined in the At Risk Procotol.The licensed nurse will perform the treatment utilizing standard
precautions for infection control. Any wound drainage cultured wound necessitates the need to follow the
CDC guidelines for isolation precaution as necessary.Documentation:Physician Order SheetSkin Risk
AssessmentTreatment Administration RecordCare PlanWound Dressing Policy with a revised date of
5/2017, reads in part:Objectives: To provide an appropriate type of protective wound covering that facilitate
the healing process.Procedure: Change dressing using clean technique according to physician orders.
Frequency of wound dressing changes and the type of wound dressing will be specified in the physician's
order.
Event ID:
Facility ID:
145781
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145781
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Generations at Applewood
21020 Kostner Avenue
Matteson, IL 60443
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a resident was properly secured while being
transported using the facility's private transport vehicle. This failure affects one of three residents (R3)
reviewed for falls. R3 fell forward inside the facility's private trasnport vehicle and sustained a right
intertrochanteric femur fracture requiring surgical repair of Intramedullary nailing of the right proximal
femur.Findings include:R3 admitted to the facility on [DATE] with diagnoses including Multiple Sclerosis and
muscle wasting and atrophy.The Facility Reported Incident dated 11/11/25 reads in part: R3 experienced a
fall from wheelchair during transport while in route back to the facility after an appointment. Upon returning
to facility, R3 was assessed and complained of severe pain in right leg. Nurse practitioner present in the
facility and ordered to send R3 out to emergency department via 911 (emergency transfer). R3 was
transferred to local hospital. Hospital records indicate R3 sustained a right intertrochanter femur
fracture.Summary of Investigation: R3 alert and oriented x 3 with periods of forgetfulness. R3 scored 13 on
Brief Interview for Mental Status (BIMS) assessment and is able to make her needs known. V10 (CNA)
stated R3's wheelchair was locked in place with seatbelt secured around R3. V10 verbalized while V10 was
transporting the resident back to facility, V10 approached a red light and applied breaks. V10 stated in the
rearview mirror, V10 observed R3 slide out of R3's wheelchair and onto the floor of the vehicle, landing on
R3's buttocks. V10 immediately stopped and tended to R3. V10 verbalized R3 denied pain and assisted
back R3 into the wheelchair. Upon arrival back in the facility, R3 reported leg pain. V10 said V10 promptly
assisted R3 to bed and notified the nurse of the incident and complaints of pain. Nurse immediately
assessed R3.Nurse (V8) stated V10 notified V8 that R3 slid out of R3's wheelchair during transport and
onto the floor of the vehicle. V8 verbalized V10 stated R3 was back in bed and verbalized right leg pain. V8
assessed R3 and observed external rotation and shortening of resident right lower extremity.Per R3, once
R3 arrived back to the facility, R3 started to feel severe pain in her right lower extremity and was assisted
back to bed by V10.Conclusion: The facility determined R3 fall likely occurred from force applied to the
vehicle breaks.On 1/20/26 at 2:45PM, R3 stated that V10 (CNA) was the driver of the vehicle. On their drive
back in the facility, V10 abruptly pressed the break and R3 fell forward and landed on the vehicle floor. R3
stated R3's wheelchair was not strapped or properly secured. R3 also denied the seatbelt was applied on
R3. R3 stated that R3 was sure that the wheelchair was not strapped and properly secured because as R3
fell forward, the wheelchair also moved and tipped over, landed and hit R3 on the head. V10 stopped the
vehicle and asked R3 if R3 is okay and if there is any pain. R3 denied pain at the time, and V10 assisted R3
back onto the wheelchair. Upon arrival in the facility, R3 reported to V10 that R3 had right leg pain. V10
continued to take R3 in her room and transfer R3 back to bed. R3 then reported the nurse came in to
assess her pain. R3 then reported to the nurse about the incident that happened during transport.Nurse
Practitioner notes dated 11/10/25 at 1530, reads in part: R3 said R3 went to appointment with R3's
physician and that R3 slipped out of her wheelchair and hit R3's head. R3 denies any headache but does
have right hip pain. Upon assessment right hip looks shortened and externally rotated. R3 admits to pain
when right hip assessed with abduction and adduction.On 1/20/26 at 12:30PM, V8 (RN) stated that R3
went for appointment and transported by V10 using the private facility vehicle. Denied getting a phone call
from V10 regarding the accident during transport. V8 stated she was not even made aware that R3 had
returned to the facility. It was just reported to V8 that R3 is complaining of pain, but V8 does not recall who
the staff member was that reported the pain to V8. V8 stated she does not recall upon entering
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145781
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145781
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Generations at Applewood
21020 Kostner Avenue
Matteson, IL 60443
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
R3's room if R3 was already in bed. But recalls assessing R3's right leg. V8 stated V8 observed swelling on
right hip and all the way to right thigh. Also observed right leg shortening and external rotation. V8 reported
it to the nurse practitioner who was in the facility at the time and went to see R3 also in her room and
ordered to call 911.On 1/21/26 at 2:05PM, V2 (Director of Nursing) stated that V2 investigated the incident
and reported it to State Survey Agency. V2's expectation is for V10 to pull over on the side of the road, and
call the facility, or as soon as they arrived in the facility to report it to V2 and nurse. For the V10 (CNA) to
report to the nurse and have the nurse assess the resident before moving and transferring the R3 back to
bed, after the fall incident, especially if the resident was complaining of pain. V2 also stated that facility
policy for fall incidents would say to report the fall and not to move the resident without assessment.Clinical
Guideline Falls Management with a revised date of 3/2022, reads in part:Post Fall Response: Resident who
fall require observation and ongoing monitoring.Immediate Post Fall Care: Prior to moving the resident,
assess for injury (e.g., abrasion, laceration, fracture, head injury, bleeding). If resident fell forward and hit
chin, consider neck injury and handle resident to assure this until physician notification. Activate appropriate
emergency response (Code Blue, 911) as required for serious injury.Perform verbal assessment to the
cause of the fall and potential for injury.Perform physical assessment including:Cognition, range of
motion/mobility, skin evaluation, pain assessment.Vital signs: Temperature, Pulse, Respiratory Rate, Pulse
Ox, Blood Pressure, painNeurological assessments should be performed for unwitnessed falls or fall with
potential head injury.
Event ID:
Facility ID:
145781
If continuation sheet
Page 6 of 6