F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure resident rights were respected
regarding a social media post for 1 (R2) of 3 residents in a sample of 3.
R2's Undated Face Sheet, documents R2 was initially admitted to the facility on [DATE] with diagnoses
including pain, generalized anxiety disorder and mild cognitive impairment.
R2's Quarterly Minimum Data Set (MDS) dated [DATE] documents resident is alert.
On 3/28/2025 at 9:32 AM V1, Administrator stated she recently received an anonymous call on Monday
morning 3/24/2025, the call ID was blocked, and the caller reported that (V5), LPN (Licensed Practical
Nurse) posted on social media talking about a resident and the anonymous caller sent screen shots of the
social media post to V1. She stated no residents or facility name was listed in the post. V1 forwarded the
social media screen shots to human resources, and they stated no issues because no residents were
named and no facility was named.
V5's Social Media Post dated 9/10/2024, documents, Nobody can [NAME] me faster than an elderly
nursing home patient with 5 teeth and a receding hair line. I thought you said you was getting them nails
fixed Saturday, why they still look the same. I said dangggg I was sick I didn't go. Well when you do go have
them wax your eyebrows too.
On 3/28/2025 at 9:45 AM V5, LPN stated on 9/10/2024 the social media post was referring to R2 that
resides at the facility, and it was a joke between her and the other employees at the facility. V5 stated she
didn't feel it was an inappropriate social media post because she didn't document R2's name or the facility
he resided at. V5 stated she's not documented social media jokes regarding residents since that one post in
9/2024.
V5's Social Media Post, dated 9/10/2024 documents V15, LPN commented, Was that Mr. K? Cause he
asked if I smoked crack girl I said W**.
On 3/28/2025 at 12:09 PM V15, LPN stated she replied to (V5's) post on social media dated 9/10/2024
because she knew the resident who (V5) was referring to in the post which was (R2), and she thought it
was funny.
V5's Social Media Post, dated 9/10/2024 documents V16, Social Service Director commented, Can't go out
like this.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145785
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145785
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Mascoutah
901 North Tenth Street
Mascoutah, IL 62258
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 3/28/2025 at 12:09 PM V16 stated she recalled (V5) posted a social media post regarding (R2) and how
he had 5 teeth and a receding hair line but she didn't comment on that she commented on the post saying
you can't go out like this referring to not having your nails and eyebrows done up. V16 didn't have issues
with what (V5) posted on social media on 9/10/2024 because she didn't document the resident's name or
the facility that he resides at. V16 stated her and (V5) are friends and she knew she was making a joke
regarding (R2) who resides at the facility.
On 3/28/2025 at 10:20 AM R2 lay in bed with eyes open stated good morning, he was alert and stated
nobody better be posting about him on social media because that would hurt his feelings if someone
posted he has 5 teeth and a receding hair line, he stated no employee should post his business on social
media because the employee described him and he knows the employee was talking about him and he
stated that hurt his feelings. R2 stated would you want the fact that you have 5 teeth and a receding hair
line posted on social media? He stated people should ask themselves that question prior to posting hurtful
comments on social media.
On 3/28/2025 at 10:33 AM V1, Administrator stated she asked (V5) what the resident's name was that she
was referring to in the social media post and (V5) didn't state the resident's name. V1 stated (V5) is an
agency nurse and stated the resident she was referring to in the social media post could reside in any
nursing home that she works at not just this nursing home.
The Facility's Resident Rights Policy dated 8/1/2022, documents the objective of the accommodation of
resident needs and preferences is to create an individualized, home-like environment to maintain and/or
achieve independent functioning, dignity, and well-being to the extent possible in accordance with the
resident's own needs and preference.
The Facility's Undated Social Media Handbook, documents employees are prohibited from posting or
comments which are disrespectful or discourteous to our patients.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145785
If continuation sheet
Page 2 of 2