F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on interview and record review, the facility failed to implement safety interventions for a resident at
moderate risk for falls while on the toilet for one (R2) of three residents reviewed for falls in a sample of
three. The facility's Mechanical Lift policy, reviewed 5/23/25, documents for the Power Stand-Up Lift
Procedure: Assemble all supplies within reach, including lift and lift harness. b. Position the top of the
harness around the upper body of the resident (approximately 4-5 inches below the underarm). c. Securely
fasten the harness safety strap around the resident's chest. This form documents that when lifting a
resident from a wheelchair or other chair, secure the harness loops onto the lift. b. Secure the shin straps
around the resident's legs. The facility's Falls Prevention and Post-Falls Management policy, reviewed
9/6/25, documents that the staff, with the support of the attending physician, will evaluate functional and
psychological factors that may increase fall risk, including ambulation, mobility, gait balance, excessive
motor activity, activities of daily living capabilities, activity tolerance, continence, and cognition. R2's Fall
Risk Assessment, dated 10/13/25, documents that R2 is at moderate risk for falls. R2's Incident
Description, dated 10/11/25, documents that R2 had been transferred via sit-to-stand mechanical lift to the
toilet. V8, Certified Nursing Assistant, removed the lift sling and raised the enabler bar to perform personal
hygiene. R2 was unable to maintain posture and balance on the toilet and fell to the floor. This form
documents V4, R2's Spouse, requested to take R2 to the emergency room. The root cause analysis
determined that R2 had impaired mobility and poor sitting/standing balance. R2 was unable to maintain
posture or balance on toilet during personal hygiene care. R2 leaned to one side and fell off the toilet to the
floor. Team member (V8) had placed the enabler bar in upward position to provide more room during
personal hygiene cares and was unable to prevent fall. Team member education provided regarding use of
enable bars and safety awareness when providing cares for resident with impaired sitting/standing balance.
On 11/15/25 at 10:45 a.m., V6, Certified Nursing Assistant, stated that the enabler bars in the bathrooms
are used by residents who are able to stand independently but may need some assistance with standing
and balancing. On 11/15/25 at 11:45am, V8 stated that he assisted R2 to the toilet with the sit-to-stand lift.
V8 stated that he unhooked R2 from the mechanical lift to clean him up V8 stated that he raised the enabler
bar to provide incontinence care V8 stated that he put R2's pull-up and pants back on, then lifted his feet to
put them on the sit-to-stand, and R2 fell off the toilet. V8 verified that he put R2's feet onto the sit-to-stand
first instead of applying the top harness. V8 stated that he should have applied the top harness, then
attached it to the lift before lifting his feet on the foot pedal. V8 verified that R2 was unable to balance or
stand without assistance.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145801
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145801
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/15/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasant View Luther Home
505 College Avenue
Ottawa, IL 61350
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0745
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to implement psychosocial service interventions for
one of three residents (R1) reviewed for social services in sample of three. Findings include:The facility's
Behavioral Health policy, reviewed 12/18/24, documents that the organization will provide residents with
behavioral health services as needed to attain or maintain the highest practicable physical, mental, and
psychosocial well-being in accordance with the comprehensive assessment and plan of care. This form
documents that behavioral health services are provided to residents as needed as part of the
interdisciplinary, person-centered approach to care, and residents who exhibit signs of
emotional/psychosocial distress receive services and supportthat address their individual needs and goals
for care. On 11/15/25 at 8:45am, R1 stated that he and his wife lived in an apartment in the assisted living
portion of the facility. R1 stated that he and his wife had separated and are getting divorced after 40-plus
years of marriage. R1 stated that he was moved to the long-term part of the facility because of the divorce
and he can not be around his wife. R1 stated that he feels very depressed and will act out at times,
because he does not know how to handle the personal situation he is going through. R1 stated that the only
time V9, Social Service Director or any other staff, speaks to him is when he is in trouble. R1 stated that
she, nor anyone else, ever asked him what he might be feeling or going through. On 11/15/24 at 12:40pm,
V9 verified that R1 is not in any psychosocial programming. V9 stated that she has not assessed or asked
him about his feelings concerning his divorce. V9 also verified that she does not have any psychosocial
programs within the facility. V9 stated that the residents go to activities.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145801
If continuation sheet
Page 2 of 2