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Inspection visit

Health inspection

AVANTARA LAKE ZURICHCMS #1458169 citations on this visit
9 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 9 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview and record review the facility failed to ensure a resident's prescribed treatment order was changed daily for a resident who has stage 4 left ischial pressure ulcer. This applies to 1 of 3 residents (R5) reviewed for pressure ulcers in the sample of 28. Residents Affected - Few The findings include: 1. R5's Wound Physician Progress note dated 1/10/24 documents stage 4 left ischial pressure ulcer measuring 4 cm (centimeters) x 3 cm x 3.5 cm. Treatment orders include silver alginate daily and cover with foam dressing. R5's Physician Orders Summary (P.O.S.) dated February 2024 shows he has diagnoses including spina bifidia, paraplegia, neuromuscular dysfunction of the bladder and pressure ulcer of sacral region stage 4. The P.O.S. shows orders including wound care left ischial clean with normal saline, pat dry, apply calcium alginate with silver and cover with foam dressing every Monday, Wednesday, Friday (order date 1/10/24). On 2/5/24 at 9:53 AM, V5 (Wound Nurse) was providing wound care to R5. This surveyor asked to observe R5's wound care. V5 said R5 said he does not want to be observed. At 10:25 AM, R5 was observed lying in bed. He said the less eyes on his wound is better. R5 said his wound usually has drainage. On 2/7/24 at 9:23 AM, V5 (Wound Nurse) said R5 has history of chronic wounds. He is being followed by the wound physician at the hospital and she follows the orders. He was on a wound vac prior and his wounds were not improving so the treatment was changed. She confirmed the treatment order was entered three times a week and should have been done daily. R5's Treatment Administration Record for January 2024 and February 2024 shows wound care to Left Ischial clean with normal saline, pat dry apply calcium then cover with foam dressing. Every evening shift Monday, Wednesday and Friday. The T.A.R. shows 15 out of 36 treatments were not provided. Skin Care Treatment Regimen Policy revised 2023 states, It is the policy of this facility to ensure prompt identification, documentation and to obtain appropriate topical treatment for residents with skin breakdown .routine daily wound care/treatment/dressing change is administered by the wound care nurse Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 11 Event ID: 145816 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Based on observation, interview, and record review the facility failed to ensure fall interventions were in place for 1 of 28 residents (R19) reviewed for safety in the sample of 28. Residents Affected - Few The findings include: R19's admission Record showed R19 had the diagnosis of dementia and a history of falls. R19's Fall Risk Evaluation dated 12/17/23 showed R19 was at risk for falls. R19's Progress Note dated 12/17/23 showed R19 had a fall in the bathroom. R19's fall Care Plan showed R19 was to have a bed and chair alarm. R19's Order summary Report showed R19 was to have a bed and chair alarm. On 2/6/24 at 12:00 PM, R19 was in bed. There was no bed alarm on the bed. R19 self transferred from the bed into a wheelchair. No alarm activated when R19 self transferred from the bed to the wheelchair. There was no chair alarm on the wheelchair R19 self transferred too. R19 propelled herself into the bathroom and self transferred to the toilet. No alarm activated when R19 self transferred from the wheelchair to the toilet. A facility assessment done on 9/5/23 showed R19 required extensive assistance with transfers. On 2/6/24 at 12:24 PM, V6 (Memory Care Manager) said the facility uses bed/chair alarms as fall prevention interventions. V6 said if a resident has an order and care planed for a bed/chair alarm it should be in place. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 2 of 11 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0744 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview, and record review the facility failed to monitor the behavior of wandering into other residents' rooms for dementia residents for 2 of 8 residents (R19 and R84) reviewed for dementia care in the sample of 28. Residents Affected - Few The findings include: 1. R19's admission Record showed R19 was diagnosed with vascular dementia. On 2/6/24 at 9:31 AM, R19 was self propelling herself in her wheelchair. R19 stopped at the closed door of R112's room and opened the door. R19 went to enter R112's room. R112 stopped R19 from entering and said, Get the f*** out of here. R112 said R19 always tries to come into her room. R19 proceeded to go to another resident's room and self transferred into the resident's bed. No staff attempted to redirect R19 from entering other residents' rooms. On 2/6/24 at 12:00 PM, R19 was in another resident's room laying in bed. R19 self-transferred herself into a wheelchair. R19 then propelled herself into the bathroom and used the toilet. After going to the bathroom R19 transferred back into the wheelchair and propelled herself out of the room. No staff attempted to redirect R19. R19's Care Plan showed R19 wanders aimlessly and had an altered thought process. Listed under interventions was to offer cues, direction and redirection as needed. 2. R84's admission Record showed R84 was diagnosed with vascular dementia. On 2/5/24 at 9:19 AM, R84 came out of another resident's bathroom. The water in the sink was left running. No staff attempted to redirect R84. On 2/5/24 at 9:24 AM, R84 entered another resident's room. No staff attempted to redirect R84. On 2/5/24 at 10:59 AM, R84 entered another resident's room and went into the bathroom. No staff attempted to redirect R84. On 2/5/24 at 1:33 PM, R84 entered two other residents' rooms. No staff attempted to redirect R84. On 2/6/24 at 9:47 AM, R84 entered another resident's room and pulled the blankets down on the bed. No staff attempted to redirect R84. 2/6/24 at 11:53 AM, R84 entered another resident's room. R84 moved a stuffed animal that was on the bed and went into the bathroom. No staff attempted to redirect R84. R84's Care Plan showed R84 had impaired cognitive function because of dementia. Listed under interventions was to cue, reorient, and supervise R84 as needed. The same Care Plan showed R84 had inappropriate personal boundaries related to going into other residents' rooms uninvited. Listed under interventions was for staff to redirect R84 when the behavior is exhibited. R84's Psychiatry Progress Note dated 11/30/23 indicated R84 was, .easily redirectable. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 3 of 11 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0744 On 2/6/24 at 12:24 PM, V6 (Memory Care Manager) said staff should try and redirect residents when they attempt to enter other residents' rooms. Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 4 of 11 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Based on observation, interview and record review the facility failed to ensure medications were not left unattended at resident's bedside. This applies to 1 of 28 residents (R2) reviewed for pharmacy services in the sample of 28. The findings include: On February 5, 2024 at 10:39 AM, R2 was sitting in her wheelchair in her room. Her bedside table was sitting in front of her. There was a small blue pill on a book on her bedside table. She stated, she didn't even see that pill there and took the pill. The nurse trusts her to take her medication. The nurse will give R2 the medications and then leave. She doesn't wait to see if R2 takes the medications. R2 also stated, she had dropped her pills in her lap that morning and found one on the floor but didn't see that one (on the book). On February 5, 2024 at 2:14 PM, V3 Registered Nurse (RN) stated, she gave R2 her medications that morning and watched her take them. Maybe it was from yesterday? I know she drops her pills. R2's electronic medical record does not show any self administering assessments. R2's care plan does not show she is assessed to take her medications by herself. The facility's self administration of medication dated July 28, 2023 shows, Policy Statement: It is the policy of the facility to ensure that resident's right to self administer medications is observed. A resident who requests to self-administer medications will be assessed to determine if resident is able to safely self-medicate. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 5 of 11 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. Level of Harm - Minimal harm or potential for actual harm Based on interview and record review the facility failed to ensure an anti-viral medication was discontinued. This applies to 1 of 5 residents (R25) reviewed for unnecessary medications in the sample of 28. Residents Affected - Few The findings include: R25's current order summary report shows, Tamiflu (anti-viral) oral capsule 75 mg, give 1 capsule by mouth two times a day for flu. The medication was ordered on January 24, 2024 and had no stop date. On February 7, 2024 at 10:25 AM, V7 Assistant Director of Nursing (ADON) stated, the nurse practitioner put the order in the computer and did not put in a stop date. It should have been discontinued after 5 days. R25's medication administration records for January and February shows, she has been receiving Tamiflu (anti-viral) since January 24, 2024 and received an extra 16 doses for 8 days. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 6 of 11 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Based on interview and record review the facility failed to ensure PRN (when needed) anti-anxiety medications had a stop date. This applies to 2 of 5 residents (R25 & R26) reviewed for unnecessary medications in the sample 28. The findings include: 1. R25's current order summary report shows, lorazepam Injection Solution 2 MG/ML (anti-anxiety), inject 2 milligram intramuscularly (IM) as needed for active seizures 2 mg IM,at the onset of seizures MAY Repeat x 1 after 15 minutes if not resolved. The medication was ordered on January 18, 2024 with no end date. The order shows indefinite for end/stop date. 2. R26's current order summary report shows, lorazepam oral tablet 0.5 milligram (anti-anxiety), give 0.25 mg by mouth every 8 hours as needed for anxiety. The medication was ordered on January 28, 2024 with no end/stop date. On February 7, 2024 at 11:22 AM, V2 Director of Nursing (DON) stated, the facility's policy is to have PRN anti-anxiety medications ordered no longer than 14 days. The facility's psychotropic medications dated July 24, 2023 shows, Policy: It is the facility's policy to adhere to federal regulations in use of psychotropic medications. Procedure: .9) All prn (when needed) anti-anxiety and hypnotic medications should be limited to 14 days . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 7 of 11 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759 Ensure medication error rates are not 5 percent or greater. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview and record review the facility failed to administer medications at ordered times. There were 28 opportunities with 12 errors resulting in a 42.86% error rate. This applies to 3 of 3 residents (R28, R33, R54) observed in the medication pass. Residents Affected - Few The findings include: 1. On 2/5/24 at 11:15 AM, R28 was self propelling in her wheelchair, looking for the nurse. R28 said she's waiting for her 9:00 AM medications. At 11:22 AM, V4 (RN-Agency) said to R28, I'm finishing up with another resident and when I'm done I'll be over soon. R28 said they are always late with my medications, one day I received my morning medications at 3:00 PM. On 2/5/24 at 11:37 AM, V4 was observed during medication pass. She prepared R5's medications including: Amlodipine 10 mg (milligrams), Metoprolol Extended Release 50 mg, Apixaban 5 mg, Ferrous Sulfate 325 mg, Ascorbic Acid tablet and Miralax. V4 confirmed there was 5 tablets in the medication cup. R28's Medication Administration Record for February 2024 shows orders including to administer at 9:00 AM: 1. Apixaban 5 mg one tablet every 12 hours for pulmonary embolism. 2. Oseltamivir Phosphate Oral Capsule 75 MG give one tablet daily for Flu prophylaxsis. (The M.A.R. shows on 2/5/24 this medication was not administered). On 2/5/24 at 11:45 AM, V4 said she is late passing medications because she had a discharge this morning, then a physician came and made rounds. Medications should be given within one hour before or one after the scheduled time. V4 said she still has six more residents to pass morning medications on. 2. On 2/5/24 at 11:57 AM V4 prepared R54's morning medications. V4 administered lexapro 20 mg, tessalon 200 mg, wellbutrin 150 mg, senna plus, docusate tablet, aspirin 81 mg, ferrous sulfate 325 mg. V4 said she is missing R54's Florastor 250 mg and said she is not going to give her duo neb treatment because it takes 15 minutes and it's a long time to wait. R54's Medication Administration Record for February 2024 shows orders at 9:00 AM to administer: 1. Florastor 250 mg twice a day 2. Duo neb solution 05-2.5 (Ipratropium bromide/albuterol) inhale orally via nebulizer two times a day for shortness of breath. 3. Oseltamivir Phosphate Oral Capsule 75 MG give one tablet daily for Flu prophylaxis. (The M.A.R. shows on 2/5/24 this medication was not administered). 4. Tessalon 200 mg three times a day. 3. On 2/5/24 at 12:09 PM, V4 prepared R33's morning medications. V4 administered coreg 3.125 mg, gabapentin 100 mg, eliquis 2.5 mg, tumeric 500 mg, senna plus, and multivitamin. V4 said she is (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 8 of 11 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759 missing R33's calcium 500 mg and Coenzyme and did not administer. Level of Harm - Minimal harm or potential for actual harm R33's Medication Administration Record (M.A.R.) dated February 2024 shows orders to administer at 9:00 AM Residents Affected - Few 1. Coreg 3.125 mg twice a day for hypertension. 2. Apixaban 2.5 mg twice a day for history of deep vein thrombosis (dvt). 3. Coenzyme Q10 capsule 200 mg daily. (R55's M.A.R. shows on 2/5/24 this medication was unavailable). 4. Gabapentin 100 mg twice a day. 5. Oseltamivir Phosphate Oral Capsule 75 M Give 1 capsule by mouth one time a day for Flu prophylaxis for 10 Days. (R55's M.A.R. shows on 2/5/24 medication was not administered). 6. Calcium 500 mg twice a day. (R55's M.A.R. shows on 2/5/24 this medication was unavailable). The facility's Resident Council Minutes dated January 9, 2024 shows residents reporting that their medication is out sometimes. The facility's Physician Orders Policy revised 2023 states, It is the policy of this facility to ensure that all resident/patient medications, treatment and place of care must be in accordance to the licensed physician's order. The facility shall ensure to follow the physician orders as it written the POS. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 9 of 11 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760 Ensure that residents are free from significant medication errors. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview and record review the facility failed to ensure residents were free from significant medication error. This applies to 2 of 3 residents (R28, R33) reviewed for medication administration in the sample of 28. Residents Affected - Few The findings include: 1. On 2/5/24 at 11:15 AM, R28 was self propelling in her wheelchair, looking for the nurse. R28 said she's waiting for her 9:00 AM medications. At 11:22 AM, V4 (RN-Agency) said to R28, I'm finishing up with another resident and when I'm done I'll be over soon. R28 said they are always late with my medications, one day I received my morning medications at 3:00 PM. On 2/5/24 at 11:37 AM, V4 was observed during medication pass. She prepared R5's medications including Apixaban 5 mg twice a day. R28's Medication Administration Record for February 2024 shows orders including to administer at 9:00 AM. Apixaban 5 mg one tablet every 12 hours for pulmonary embolism. 2. On 2/5/24 at 12:09 PM, V4 prepared R33's morning medications. V4 administered coreg 3.125 mg and axiaban 2.5 mg. R33's Medication Administration Record (M.A.R.) dated February 2024 shows orders to administer at 9:00 AM. Coreg 3.125 mg twice a day for hypertension and Apixaban 2.5 mg twice a day for history of deep vein thrombosis (DVT). On 2/7/24 at 11:20 AM, V2 (DON) said certain medications have a specific regime to follow including coreg and anticoagulants (apixaban) and should be given at the time ordered. We told V4 (Agency RN) to communicate with the managers on duty so we can help. The facility's Physician Orders Policy revised 2023 states, It is the policy of this facility to ensure that all resident/patient medications, treatment and place of care must be in accordance to the licensed physician's order. The facility shall ensure to follow the physician orders as it written the POS. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 10 of 11 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145816 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Avantara Lake Zurich 900 South Rand Road Lake Zurich, IL 60047 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure all residents were offered and/or received the recommended pneumococcal immunizations for 1 of 5 residents (R40) reviewed for immunizations in the sample of 28. Residents Affected - Few The findings include: R40's admission Record dated 2/6/24 shows he was admitted to the facility on [DATE] and is [AGE] years of age. R40's Immunization Audit Report dated 2/6/24 shows he last received a Pneumococcal Conjugated Vaccine (PCV13) on 10/15/2015 and a Pneumococcal Polysaccharide Vaccine (PPSV23) on 10/19/2012. Per current Centers for Disease (CDC) guidelines, R40 was eligible for and recommended shared clinical decision-making to decide whether to administer one dose of PCV20 at least 5 years after the last pneumococcal vaccine dose. On 2/6/24 at 12:34 PM, V7, Assistant Director of Nursing/Infection Prevention (IP) Nurse, said the IP reviews the resident immunizations on admission and annually. If there is a vaccine they are not up to date with, they offer the vaccine, and then give it, accordingly. They can also give vaccines when requested or needed. V7 said they confirm vaccine status through the resident, family and/or medical records and obtain consent from the resident or their representative. The consent form shows whether the resident refused or consented to receive the vaccine and there is education about the vaccine on the consent form, as well. V7 said the facility does offer the PCV20. No consent or refusal for the PCV20 for R40 was provided by the facility The facility's Pneumococcal Vaccination Policy (Revised 12/12/23) shows the following: It is the policy of the facility to offer and administer pneumococcal vaccinations to each resident as recommended by CDC's Advisory Committee on Immunization Practices (ACIP), unless otherwise contraindicated or the resident or responsible party has refused the vaccine. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145816 If continuation sheet Page 11 of 11

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Citations

9 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0689GeneralS&S Dpotential for harm

    F689 - Accidents

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0744GeneralS&S Dpotential for harm

    F744 - A resident who displays or is diagnosed with dementia, receives the

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • 0757GeneralS&S Dpotential for harm

    F757 - Unnecessary Drugs—General

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

  • 0758GeneralS&S Dpotential for harm

    F758 - Medication Errors

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

  • 0759GeneralS&S Dpotential for harm

    F759 - Medication Errors

    Ensure medication error rates are not 5 percent or greater.

  • 0883GeneralS&S Dpotential for harm

    F883 - Influenza and pneumococcal immunizations

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

  • 0686GeneralS&S Dpotential for harm

    F686 - Skin Integrity

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • 0760GeneralS&S Dpotential for harm

    F760 - Residents are free of any significant medication errors

    Ensure that residents are free from significant medication errors.

FAQ · About this visit

Common questions about this visit

What happened during the February 7, 2024 survey of AVANTARA LAKE ZURICH?

This was a inspection survey of AVANTARA LAKE ZURICH on February 7, 2024. The surveyor cited 9 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at AVANTARA LAKE ZURICH on February 7, 2024?

Yes, 9 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.