F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interviews and record review, the facility failed to maintain confidentiality of personal
and medical information for two residents (R225 and R69) out of the 54 residents reviewed for privacy and
confidentiality of records.
Residents Affected - Few
Findings include:
1. On 4/28/2025 at 10:05am R225 observed in room, lying in the bed. R225 stated I came to this facility on
Thursday (4/24/2025) from the hospital. Observed a white band on R225 's left wrist. R225 stated this is the
band I had at the hospital. R225 stated none of the staff have asked me if I wanted the band removed.
Observed the following information documented on R225 's white wrist band: MRN# (medical record
number), AD (admission date): 04/13/2025, and R225's date of birth .
R225's Face sheet which documents in part, last qualifying hospital stay: 04/13/2025-04/24/2025.
2. On 4/28/2025 at 10:35am R69 observed lying in bed watching television. Observed a white band on
R69's right wrist. R69 stated I went to the hospital about two months ago. R69 stated this is the band I got
in the hospital. Observed the following information documented on R69's white band: Name, DOB (date of
birth ), admitted : 3/19/25, MD (medical doctor's name).
R69's Face sheet which documents in part, last qualifying hospital stay: 3/19/2025-03/26/2025.
On 4/28/2025 at 10:45am V15 (RN/Registered Nurse) stated the nurses are responsible for removing the
hospital bands when the resident is admitted back into the facility. V15 stated the purpose of removing the
band is due to HIPPAA (Health Insurance Portability and Accountability Act) concerns.
On 4/30/2025 at 12:05pm V2(DON/Director of Nursing) stated there is no time frame for the removal of a
resident's hospital band once the resident is admitted into this facility. V2 stated the resident must request
for the hospital band to be removed. V2 stated the hospital bands usually have the resident's name, date of
birth , and clinical number on them. V2 stated the purpose of removing the resident's hospital band once
the resident is admitted back into this facility is to prevent giving out the resident's information. V2 stated
this (resident continuing to wear the hospital band once admitted back into the nursing facility) is a HIPPA
(Health Insurance Portability and Accountability Act) issue.
The Illinois Long-Term Care Ombudsman Program Residents' Rights for People in Long-Term Care
Facilities policy presented by the facility, which documents in part, you have a right to privacy and
confidentiality of your personal and medical records. Your medical and personal care are private.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 29
Event ID:
145829
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0604
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure resident was free of confinement to
bed with all four side rails up. This failure has the potential to affect 1 resident (R40) of 1 resident reviewed
in a sample size of 54 residents.
Residents Affected - Few
Findings include:
R40 Face Sheet documents a diagnosis of Hypertension, Psychotic Disturbance, Schizophrenia, and
Gastro-esophageal reflux disease.
On 4/28/2025 at 11:09 AM, R40 was noted lying in bed with all four side rails up.
R40's Physician Order Sheet dated 3/29/2025 -4/29/2025 does not document an active order for a restraint.
R40's Physician Order Sheet dated 3/29/25 - 4/29/25 documents an active order with a start date of
11/25/2024 with an end date of Open Ended, documents Half Side Rails to bed for mobility. Special
Instructions: half side rails x 2 as a enable for mobility and repositioning while in bed.
R40's Minimum Data Set, dated [DATE], Section C documents in part, A Brief Interview Mental Status
(BIMS) score of 6 out of 15 which is indicative of cognitive impairment.
R40's Minimum Data Set, dated [DATE], Section P documents in part, Physical Restraints side rails are
used daily.
R40's Care Plan dated 4/15/2025 documents no restraint problem.
R40s Care Plan dated 4/15/2025 was updated for a problem for half side rails with a start date of
4/30/2025.
On 04/29/25 at 11:41 AM, R26, (Registered Nurse-(RN), stated R40 will try and climb out of bed. V26
stated R40 can fall and hurt herself with all 4 side rails up. V26 verified R40 has an active order for half side
rails up for bed mobility while in bed.
On 4/30/2025 at 9:55 AM, V45, Certified Nurses Assistant-(CNA) stated Yes, all 4 side rails were up when
(R40) was in bed. V45 stated V45 was unaware of why all 4 side rails were up on R40's bed and the
surveyor will have to ask V23, (Licensed Practical Nurse-(LPN). V45 stated I don't think they are supposed
to be up.
04/30/25 at 10:42 AM, V23, (Licensed Practical Nurse-(LPN) stated One side rail should be down. I use it
for safety, the one side rail by the window ledge at the foot of the bed. V23 verified the physicians order
sheet documents an order for half side rails.
Facilities Policy titled Physical Restraint Policy dated February 2014 documents the following:
Purpose: To achieve a restraint free environment to improve or maintain quality of life and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 2 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0604
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
processes re implemented to pursue this goal. Restraints shall not be used for the purpose of punishment
of for staff convenience. Periodic assessments shall address the resident's status in an effort to reduce or
eliminate restraints whenever possible and assure the least restrictive method is used which allows the
resident to function at their highest practicable level.
Definitions: Physical restraints are any manual method, or physical or mechanical device, material or
equipment attached or adjacent to the resident's body that the individual cannot easily remove and that
restricts freedom of movement or normal access to one's body.
A physician order for a restraint will be valid for thirty (30) days. After 30 days, the Restraint Observation
must be completed to determine if the restraint is required further. Physician orders for restraint shall be
complete and specifically define the type, reason, duration, and justification for use.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 3 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to refer residents with possible serious mental disorders for
Screening and Resident Review to the appropriate state-designated authority for further assessment as
required. This failure affects 2 residents (R106 and R110) reviewed for pre-admission screening in the
sample list of 54 residents.
Findings include:
1. R106's face sheet documents, in part, admit date : [DATE] 01:48 PM (latest return); 05/11/2023 02:34 PM
(current).
R106's face sheet documents R106's diagnoses that include but are not limited to schizophrenia (date
diagnosed 7/05/24).
R106's care plan, edited date 3/31/25, documents, in part, (R106) has displayed aggression and was
recently involved in an incident with another peer where he was NOT the aggressor. This may be potentially
related to his mental health issues of Delusional Disorder and Personality Disorder. [NAME] can also at
times exhibit verbally inappropriate behaviors towards staff/peers.
Review of R106's Notice of PASRR (Pre-admission Screening and Resident Review) Level I Screen
Outcome, dated 4/3/23, documents, in part, PASRR Level 1 Determination: No Level II Required - No SMI
(serious mental illness)/ID (intellectual disability). Evidence shows R106 was diagnosed with a serious
mental illness (schizophrenia) after R10's Level I PASARR was completed. This requires another PASARR
submission which was not done by the facility.
2. R110's face sheet documents, in part, admit date : [DATE] 05:27 PM (latest return); 07/09/2024 02:21 PM
(current).
R110's face sheet documents R110's diagnoses that include but are not limited to schizophrenia (date
diagnosed 9/13/24).
R110's active order, start date 4/11/25, documents, in part, quetiapine 50 mg once a morning and
quetiapine 100 mg at bedtime.
R110's care plan, edited date 4/15/25, documents, in part, (R110) has a diagnosis of schizophrenia
delirium to psychological condition.
Review of R110's Notice of PASRR Level I Screen Outcome, dated 7/4/24, documents, in part, PASRR
Level 1 Determination: No Level II Required - No SMI (serious mental illness)/ID (intellectual disability).
Evidence shows R110 was diagnosed with a serious mental illness (schizophrenia) after R110's Level I
PASARR was completed. This requires another PASARR submission which was not done by the facility.
On 4/29/25, surveyor asked for the employee responsible for the completion of PASARRs and V1
(Administrator) referred V25 (Business Office Manager/admission Director).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 4 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 4/29/25 at 10:41am, V25 (Business Office Manager/admission Director) said, I am not the only one
responsible for the PASARRs. (V3 (SSD/Social Services Director)) has a part too. (R106) and (R110) don't
have a PASARR 2 because the PASARR 1 shows that they (R106 and R110) didn't need one. They (R106
and R110) were diagnosed with schizophrenia after the initial PASARR was done. I have to check to see if
they (R106 and R110) would need another PASARR submitted. Yes, everyone needs an initial PASARR
screening. Before the resident come here, the place the resident is coming from submits the PASARR and
we (facility) get the results. It (PASARR) tell us (facility) if the resident is appropriate for our facility. I don't
know. This (PASARRs) is new to me. PASARRs identify if our facility is an appropriate setting for the
incoming resident. PASARR II identifies residents that have dementia, schizophrenia, things like that. I give
(V3) the information on the resident and V3 enters the information. I think certain diagnoses would trigger a
PASARR II to be done. (V3) and myself collaborate.
On 4/30/25 at 10:40am, V3 (SSD/Social Services Director) said, I don't collaborate with anyone for the
PASARRs. The only thing I do is put in the information from the MATRIX to determine if the level of nursing
care is appropriate. PASARR II is for psychosis and IOP (Identified Offenders Program). PASARR II is for
diagnoses like schizophrenia and Bipolar. New diagnoses of schizophrenia and Bipolar would need a new
submission for a PASARR II if a PASARR was already done.
On 4/30/25 at 11:36am, V25 (Business Office Manager/admission Director) said, I did speak with (agency
that completes PASARR screenings) and they had me submit for (R106) and (R110) to have new PASARR
screenings done due to their diagnoses.
Facility policy titled, PASSAR Guideline, revised date 11/2017, documents, in part, The objective of the
PASARR guideline is to ensure that individuals with mental illness and intellectual disabilities receive the
care and services that they need in the most appropriate setting. The PASARR will be evaluated annually
and upon any significant change for those individuals identified. PROCEDURE 1. admission and
readmission The facility will participate in or complete the Level I screen for all potential admissions
regardless of payer source to determine if the individual meets the criterion for mental disorder (SMI/SMD),
intellectual disability (ID) or related condition. b. Based upon the Level I screen, if an individual is
determined to meet the above criterion, the facility will not admit an individual, the facility will refer the
potential admission to the State PASARR representative for the Level II screening process. c. Upon
completion of the Level II screen, the facility will review the screen recommendations and determine the
facility's ability to provide the specialized services outlined. admission decision will be determined and
notification to the State PASARR representative, resident and resident representative will be completed. d.
readmission i. The PASARR screening process will not apply to those identified individuals, who after being
admitted to the facility, were transferred for an acute care stay . iv. The facility will refer all level II residents
and all residents with newly evident or possible serious mental disorder, intellectual disability, or related
condition for a level II review upon a significant change in status assessment to the State PASARR
representative .
Facility policy titled, Residents' Rights for People in Long-term Care Facilities, revision date 3/17,
documents, in part, safety and good care. Your facility must provide services to keep your physical and
mental health, and sense of satisfaction. Your facility must make reasonable arrangements to meet your
needs and choices.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 5 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. On
04/29/2025 at 10:30am surveyor requested R46's PASARR (Preadmission Screening and Resident
Review) from the facility staff.
Residents Affected - Some
On 04/29/2025 at 10:55am V25(Business Office Manager/ Admissions Director) stated I work with the
Social Services Director to do the PASARRs for residents. V25 stated the PASARR is used to identify what
type of facility the resident goes to, to make sure the resident is in the appropriate setting. V25 stated R46
came to this facility in 2019, R46 did not have a PASARR. V25 stated I spoke with the state agency
representative regarding R46's PASARR. The state agency representative informed me to start a PASARR
Level I for (R46).
Based on interview and record review, the facility failed to ensure preadmission screening assessments
were completed as needed for residents identified to have a mental illness. This failure affects 4 residents
(R10, R33, R40, and R46) reviewed for pre-admission screening in the sample list of 54 residents.
Findings include:
1. R10's face sheet documents, in part, admit date : [DATE] 05:15 PM (latest return); 09/21/2015 06:47 PM
(current).
R10's face sheet documents R10's diagnoses that include but are not limited to schizophrenia (date
diagnosed 10/01/15).
R10's active order, start date 1/7/24, documents, in part, risperidone (antipsychotic) 2mg (milligram) orally
twice a day.
Review of R10's health records do not show that a Level I Pre-admission Screening and Resident Review
(PASARR) was completed for R10.
2. R33's face sheet documents, in part, admit date : [DATE] 06:53 PM (latest return); 07/07/2010 12:01 AM
(current).
R33's face sheet documents R33's diagnoses that include but are not limited to schizophrenia (date
diagnosed 1/21/18) and other schizoaffective disorders (date diagnosed 9/30/17).
R33's active orders documents, in part, risperidone (antipsychotic) start date 3/14/25, 0.25mg at bedtime.
Review of R33's health records do not show that a Level I Pre-admission Screening and Resident Review
(PASARR) was completed for R33.
On 4/29/25, surveyor asked for the employee responsible for the completion of PASARRs and V1
(Administrator) referred V25 (Business Office Manager/admission Director).
On 4/29/25 at 10:41am, V25 (Business Office Manager/admission Director) said, I am not the only one
responsible for the PASARRs. (V3 (SSD/Social Services Director)) has a part too. (R10) and (R33)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 6 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
never had an initial PASARR done. Not sure why. Yes, everyone needs an initial PASARR screening. Before
the resident come here, the place the resident is coming from submits the PASARR and we (facility) get the
results. It (PASARR) tell us (facility) if the resident is appropriate for our facility. I don't know. This
(PASARRs) is new to me. PASARRs identify if our facility is an appropriate setting for the incoming resident.
PASARR II identifies residents that have dementia, schizophrenia, things like that. I give (V3) the
information on the resident and (V3) enters the information. I think certain diagnoses would trigger a
PASARR II to be done. (V3) and myself collaborate.
On 4/30/25 at 10:40am, V3 (SSD/Social Services Director) said, I (V3) don't collaborate with anyone for the
PASARRs. The only thing I (V3) do is put in the information from the MATRIX to determine if the level of
nursing care is appropriate. PASARR II is for psychosis and IOP (Identified Offenders Program). PASARR II
is for diagnoses like schizophrenia and Bipolar. New diagnoses of schizophrenia and Bipolar would need a
new submission for a PASARR II if a PASARR was already done.
On 4/30/25 at 11:36am, V25 (Business Office Manager/admission Director) said, I (V25) did speak with
(agency that completes PASARR screenings) and they had me submit for R10 and R33 to have PASARR
screenings done.
Facility policy titled, PASSAR Guideline, revised date 11/2017, documents, in part, The objective of the
PASARR guideline is to ensure that individuals with mental illness and intellectual disabilities receive the
care and services that they need in the most appropriate setting. The PASARR will be evaluated annually
and upon any significant change for those individuals identified. PROCEDURE 1. admission and
readmission The facility will participate in or complete the Level I screen for all potential admissions
regardless of payer source to determine if the individual meets the criterion for mental disorder (SMI/SMD),
intellectual disability (ID) or related condition. b. Based upon the Level I screen, if an individual is
determined to meet the above criterion, the facility will not admit an individual, the facility will refer the
potential admission to the State PASARR representative for the Level II screening process. c. Upon
completion of the Level II screen, the facility will review the screen recommendations and determine the
facility's ability to provide the specialized services outlined. admission decision will be determined and
notification to the State PASARR representative, resident and resident representative will be completed. d.
readmission i. The PASARR screening process will not apply to those identified individuals, who after being
admitted to the facility, were transferred for an acute care stay . iv. The facility will refer all level II residents
and all residents with newly evident or possible serious mental disorder, intellectual disability, or related
condition for a level II review upon a significant change in status assessment to the State PASARR
representative .
Facility policy titled, Residents' Rights for People in Long-term Care Facilities, revision date 3/17,
documents, in part, safety and good care. Your facility must provide services to keep your physical and
mental health, and sense of satisfaction. Your facility must make reasonable arrangements to meet your
needs and choices.
3. R40's Face Sheet documents a diagnosis of Hypertension, Major Depressive Disorder, Dementia,
Psychotic Disturbance, Schizophrenia, and Gastro-esophageal reflux disease.
R40's Minimum Data Set, dated [DATE], Section C documents in part, A Brief Interview Mental Status
score of 6 which is indicative of cognitive impairment.
R40's Minimum Data Set, dated [DATE], Section D Mood documents in part, a Mood Total Severity Score
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 7 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
of 12 which is indicative of Moderate Depression.
Level of Harm - Minimal harm
or potential for actual harm
On 04/30/25 at 10:40 AM, V25, (Business Office Manager-(BOM) stated V25 called Maximus about R40
regarding a Preadmission Screening and Resident Review (PASARR) because R40's admission date was
in 2008 when the requirement was just an Omnibus Budget Reconciliation Act of 1987. V25 stated
Maximus informed V25 that a (PASARR) should have been submitted when Maximus took over. V25 stated
that nobody ever submitted it to Maximus, so V25 submitted R40's PASARR. V25 stated V25 enters the
data and then social service enters the resident's history. V25 stated now V25 knows that when a resident
have a psychiatric diagnosis, the PASARR Level I will trigger a PASARR Level II.
Residents Affected - Some
On 04/30/25 at 11:11 AM, V3, (Social Services Director-(SSD), stated the business office does the
Preadmission Screening and Resident Review (PASARR). V3 stated Yes, every resident should have a
PASARR completed if the resident has a mental health diagnosis. V3 stated when residents go out to the
hospital, residents may be diagnosed with a new mental health diagnosis. V3 stated in the case of a new
mental health diagnosis, V25, (Business Office Manager-(BOM) completes the PASARR and both V3 and
V25 play a part tag teaming on it. V3 affirmed R40 should have a PASARR I and a PASARR II.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 8 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation and interview, the facility failed to have signage posted identifying a resident who has
oxygen in use in the resident's room to prevent a possible hazard. This affected one resident (R69) in a total
sample of 54 residents.
Residents Affected - Few
Findings include:
On 04/28/2025 at 10:355am observed nasal cannula in R69's nares, with tubing leading to an oxygen
concentrator machine next to R69's bed. The oxygen concentrator machine was set to deliver oxygen at
two liters per minute. R69 stated I have been on oxygen for three months now. There was no Oxygen in Use
sign posted on the outside of R69's door indicating that oxygen was in use in R69's room.
On 4/28/2025 at 10:45am V15 (RN/Registered Nurse) stated R69 is on as needed oxygen. V15 was asked
what would indicate that R69 was receiving oxygen. V15 stated when you enter the room you see the
concentrator machine. V15 stated a sign would be on R69' s door before entering the room. V15 stated the
sign is missing from R69's door. V15 stated the purpose of the sign is for safety reasons. V15 stated IP
(infection preventionist) is responsible for placing the oxygen sign on the door.
On 4/30/2025 at 12:03pm V2(DON/Director of Nursing) stated if a resident is receiving oxygen therapy, then
yes, a sign is to be posted on the resident's room door. V2 stated the nurse is responsible for placing the
oxygen in use sign on the resident's room door. V2 stated the purpose of the oxygen in use sign is to let
people know that the oxygen is flammable. V2 stated if someone is smoking near a room where oxygen is
in use, this can cause a fire.
R69's diagnosis includes, but are not limited to, bilateral primary osteoarthritis of knee, hypertensive heart
disease with heart failure, other asthma, chronic obstructive pulmonary disease, unspecified, muscle
wasting and atrophy, not elsewhere classified, right lower leg, muscle wasting and atrophy, not elsewhere
classified, left lower leg, chronic kidney disease, unspecified, and dyspnea, unspecified.
R69 has a Brief Interview for Mental Status (BIMS) dated 04/01/2025 which documents R69 has a BIMS
score of 14, indicating R69's cognition is intact.
R69's most current Physician Order Report (03/30/2025-04/30/2025) documents in part, O2(oxygen) at
2-liter PRN (as needed).
R69's care plan documents in part, Problem: R69 has ineffective breathing pattern R/T (related to)
dyspnea. Approach: Administer oxygen. Observe oxygen precautions.
On 04/30/2025 reviewed the facility's policy dated 05/2023 and titled Oxygen Therapy, which documents in
part, Underneath Equipment 4. Oxygen in use sign. Underneath Safety Factors: 1. Must have Oxygen in
Use sign posted in space that is visible prior to actually entering room.
On 04/30/2025 reviewed the facility's undated policy, titled Smoking Policy, which documents in part, No
Smoking signs will be posted by the oxygen storage rooms and by the door of any resident who is receiving
oxygen.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 9 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Observe each nurse aide's job performance and give regular training.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to complete performance evaluations for certified nursing
assistants and failed to ensure 12-hours of in-servicing was completed for certified nursing assistants
annually. This failure affects all 127 residents that reside within the facility.
Residents Affected - Many
Findings include:
Record review of facility provided census (4/28/2025) documents that 127 residents reside in the facility.
On 5/1/2025 at 9:51 AM, annual performance evaluations and documentation of in-servicing for the last
year was requested for V18 (Certified Nursing Assistant/CNA) and V27 CNA. No annual performance
evaluation documentation was received prior to the end of the survey.
The facility provided in-servicing documents titled CNA (Certified Nursing Assistant) Competency Checklist
for V18 and V27 does not document training/in-servicing, nor the hours (time) it took to complete this
competency.
On 5/1/2025 at 1:26 PM, V4 (Registered Nurse, Infection Preventionist/Quality Assurance Nurse) affirmed
that V4 is responsible for educating and in-servicing the staff within the facility. V4 stated that V4 was told by
V1 (Assistant Administrator) that the facility does not complete performance evaluations because of the
union contract but that the surveyor would have to verify with V1. V4 stated that V4 was unsure how many
hours of in-servicing certified nursing assistants were required annually and stated, I think maybe 20 or
so?. V4 affirmed that the process for training CNAs is a skills fair where they come in to get checked off on
skills competency. V4 stated that the skills fair takes about 6 hours or so. Additional in-servicing documents
were requested to verify how many hours of in-servicing V18 and V27 received within the last year. V4
stated, I don't think we have any documentation on our in-service forms that document how long each
training occurred. V1 stated to V4, we need to start tracking that from now on. No further in-servicing
records were provided during the survey that affirms V18 or V27 received at least 12 hours of in-servicing
within the last year.
On 5/1/2025 at 1:49 PM, V1 (Assistant Administrator) affirmed that the facility does not complete
performance evaluations for certified nursing assistants. V1 explained, due to the union contract, we are
unable to complete performance evaluations. All pay increases have already been decided in the contract.
On 5/1/2025 at 3:47 PM, V1 stated that there is no facility policy for annual performance reviews for
certified nursing assistants.
The facility assessment dated [DATE] documents in part, . Required in-service training for nurse aides.
In-service training must: - Be sufficient to ensure the continuing competence of nurse aides, but must be no
less than 12 hours per year . - address areas of weakness as determined in nurse's aides performance
reviews and facility assessment and may address the special needs of residents as determined by facility
staff .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 10 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0732
Post nurse staffing information every day.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to post required staffing information in
a high visibility area. This failure affects all 127 residents that reside within the facility.
Residents Affected - Many
Findings include:
The facility census for 4/28/2025 documents 127 residents reside within the facility.
On 4/28/2025 at 11:19 AM, surveyor requested the daily staffing posting for the facility. V1 (Assistant
Administrator) grabbed a document (titled Nursing Schedule) that was observed on top of the ledge of the
1st floor nurse's station, facing the ceiling (not visible to residents). V1 affirmed this was the document that
the facility uses to post the staffing information. V2 (Director of Nursing) affirmed that this posting is kept at
the nurse's station.
The facility provided document from V1 titled, Nursing Schedule (dated 4/28/2025), does not document the
following required information: A) Facility Name B) The total number and the actual hours worked by
registered nurses, licensed practical nurses, and certified nursing assistants directly responsible for
resident care per shift C) Resident census.
Facility policy titled Posting Direct Care Daily Staffing Numbers documents in part, Policy Statement Our
facility will post, on a daily basis for each shift, the number of nursing personnel responsible for providing
direct care to residents . At the beginning of each shift facility shall post the nurse staffing data as required
by state and federal regulations.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 11 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview, and record review the facility failed to ensure two licensed personnel
conducted a physical inventory of controlled substances at each change of shift. This failure has the
potential to affect 4 out of 18 residents who are prescribed controlled substances from the second-floor
long hall medication cart.
Findings include:
On 04/29/2025 at 1:26 pm, review of the 2nd Floor long hall medication cart with V15 (RN/Registered
Nurse) surveyor observed the Controlled Substances Check Form for April 2025.
The Nurse's Initials On box was left blank for April 17, 2025 (3-11 shift).
The Nurse's Initials Off box was left blank for April 17, 2025(11-7 shift).
The Nurse's Initials Off box was left blank for April 20, 2025 (11-7 shift).
The Nurse's Initials On box was left blank for April 21, 2025 (3-11 shift).
The Nurse's Initials On box was left blank for April 23, 2025(3-11 shift).
The Nurse's Initials On box was left blank for April 26, 2025 (3-11 shift).
The Nurse's Initials Off box was left blank for April 26, 2025 (11-7 shift).
The Nurse's Initials On box was left blank for April 27, 2025(7-3 shift).
The Nurse's Initials On box was left blank for April 27, 2025 (3-11 shift).
The Nurse's Initials Off box was left blank for April 27, 2025 (3-11 shift).
The Nurse's Initials Off box was left blank for April 27, 2025(11-7 shift).
The Nurse's Initials On box was left blank for April 28, 2025 (3-11 shift).
The Nurse's Initials Off box was left blank for April 28, 2025 (11-7 shift).
The blank spaces on the facility's-Controlled Substances Check Form indicate the controlled substances
were not reconciled at the end and beginning of the shift on the specified days.
On 4/29/2025 at 1:26pm V15 stated the shift-to-shift controlled substances check form is used by the
nurses to count the narcotics. V15 stated two nurses are to count the narcotics together, the nurse going off
the shift and the nurse coming on the shift. V15 stated both nurses are to make sure the count of the
narcotics is correct and document their initials on the form if the narcotic count is correct.
On 4/30/2025 at 12:07am V2 (DON/Director of Nursing) stated the Controlled Substances Check Form is
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 12 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
used to verify the count for the narcotics is correct. V2 stated the nurse coming on shift and the nurse
leaving the shift are to count the narcotics together and sign off on the Controlled Substances Check Form
that the count of the narcotics is correct. V2 stated it is my expectation that two nurses (the incoming nurse
and the outgoing nurse) are counting the narcotics and initialing the Controlled Substances Check Form
indicating that the count of the narcotics is correct.
Residents Affected - Some
The facility's policy dated 05/24 and titled Controlled Drug Policy and Procedure which documents in part,
1. Controlled drugs, as determined by the facility, are counted every shift by the nurse reporting on duty
with the nurse reporting off-duty. 3. The controlled drug checklist must be signed by the nurse coming on
duty and going off duty to verify that the count of all controlled drugs is correct, if used at facility discretion.
The facility's undated Registered Nurse job description which documents in part, underneath Duties/
Responsibilities/Function: 11. Ensure that appropriate documentation/charting is completed as required and
in accordance with established policies and procedures. 14. Ensure that narcotic records are accurate for
your shift. Immediately notify the DON/ADON (Director of Nursing/Assistant Director of Nursing) of any
identified drug discrepancies.
The facility's undated Licensed Practical Nurse job description which documents in part, underneath
Duties/ Responsibilities/Function: 10. Ensure that appropriate documentation/charting is completed as
required and in accordance with established policies and procedures. 13. Ensure that narcotic records are
accurate for your shift. Immediately notify the DON/ADON (Director of Nursing/Assistant Director of
Nursing) of any identified drug discrepancies.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 13 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on interview and record review, the facility failed to ensure that all kitchen staff have active food
handler certifications to provide safe and competent food and sanitation service to residents which has the
potential to affect all 127 residents receiving oral diets in the facility.
Findings include:
On 4/29/25 at 2:25 pm, this surveyor requested V16 (Cook), V21 (Dietary Aide), V29 (Dietary Aide), and
V31's (Dietary Aide) food handler certifications. V13 confirmed in viewing the kitchen employee schedule
(April 2025) provided to survey team that there are 10 kitchen employees (excluding V13) working all shifts
in the facility kitchen.
On 4/30/25 at 10:00 am, V13 stated that V13 requested the food handler certifications from V21, and (V21)
hasn't responded and (V29) started (V29's certification test) today but can't pay for it until tomorrow.
On 4/30/25 at 11:15 am, V13 stated that of the 4 kitchen staffs' (V16, V21, V29 and V31) food handler
certificates not yet presented to this surveyor, both V16 and V31 were taking the food handler tests today.
V13 stated that V16 and V31 informed V13 that both of their previous food handler certificates were
expired. V13 stated that it's the kitchen employees' responsibility to maintain a current food handler
certification. V13 stated that in different facility kitchens that V13 has worked in, all kitchen staffs' food
handler certificates are posted in the kitchen. V13 stated that the dietary manager can then see when they
are expiring and can give reminders to the staff. V13 stated, But they are not posted here (facility). V13
stated that the kitchen staff must have an active food handler certification; It's part of their union hand book
to be certified to work in the facility. V13 stated that the importance of having an active food handler
certification is so they (kitchen staff) will know what they can and can't do for cross contamination. To know
what the law is. This is these people's (residents') home. We are making their food in the kitchen, and it can
affect any resident eating from this kitchen.
On 4/30/25 at 1:18 pm, V13 stated that the kitchen staffs' roles are broken up by the title and shift of cook
and dietary aides. V13 stated that there are two shifts for cooks, one that starts the early shift at 5:00 am,
which is V16; and the other cook's shift is 11:30 am to 8:00 pm. V13 stated that dietary aides have shifts
from 6:00 am to 2:30 pm, 6:30 am to 3:00 pm, 11:30 am to 8:00 pm, and 4:00 to 8:00 pm. V13 stated that
they have on cook working on each of the two cook shifts. V13 stated that two dietary aides work between
the two early shifts (6 am-2:30 pm; 6:30 am-3:00 pm); two dietary aides work on the 11:30 am to 8:00 pm
shift and one dietary aide from the 4:00 to 8:00 pm on 3 to 4 days a week. V13 stated, We need at least the
2 dietary aides and one cook per shift. V13 presented this surveyor with the kitchen job descriptions saying
that the shifts listed are for the dietary aides, and the other one is for the cook.
On 4/30/25 at 1:51 pm, V13 presented copy of V31's food handler certificate which was completed on
4/30/25. V13 stated, (V31) did it today.
On 4/30/25 at 2:15 pm, V13 stated that V13 does not keep or catalog the kitchen staffs' food handler
certificates, and that V13 doesn't really know who maintains copies of the kitchen staffs' food handler
certificates. V13 stated that this surveyor can check with V1 (Assistant Administrator) for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 14 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
the remaining kitchen staffs' food handler certificates.
Level of Harm - Minimal harm
or potential for actual harm
On 5/1/25 at 9:19 am, when requesting for food handler certificates for V16, V21, V29 and V31 prior to
4/30/25, V1 (Assistant Administrator) stated that V1 was going to speak with V13 about the food handler
certificates.
Residents Affected - Many
On 5/1/25 at 10:48 am, this surveyor received V16's food handler certificate, dated 4/30/25.
On 5/1/25 at 11:26 am, this surveyor received V31's food handler certificate, dated 4/30/25.
On 5/1/25 at 11:34 am, this surveyor received an email notice from V13 documenting the following, The
following employees don't have their Food Handler Certification. (V21)-Dietary Aide. (V29)-Dietary Aide.
Employee facility list documents, in part, the hire dates of the following kitchen staff: V16 on 11/1/2010; V21
on 5/25/2022 (rehire date); V29 on 5/11/2023; and V31 on 2/2/2024.
V16 (Cook) and V21 (Dietary Aide) certificates document, in part, that their food handler certificates for
Employee Food Safety Course and Exam were completed on 4/30/25.
On 5/1/25 at 9:57 am, V32 (Registered Dietitian) stated that that the kitchen staff should have, at a
minimum, a current food handler certification. V32 stated that the importance of all kitchen staff having a
current food handler certification is to ensure the overall residents' safety and having no cross
contamination in the kitchen.
Facility kitchen employee schedule, dated April 2025, documents, in part that there are 10 kitchen
employees (excluding V13, Dietary Manager).
During facility kitchen tours on 4/28/25 and 4/29/25, this surveyor observed V16, V21 and V31 working, and
V29 was scheduled on the 4 - 8 pm shift on 4/30/25.
Facility list reviewed shows all of the current residents receiving oral diets (dated 4/29/25), and V1
(Assistant Administrator) confirmed with survey team that the total resident census is 127 residents.
Facility Job Description (undated) titled Cook documents, in part, Purpose: The primary purpose of this
position is to: Prepare meals in accordance with recipes and written planned menus . Ensure that the
kitchen is maintained in a clean, sanitary and orderly fashion. Ensure that 'safe food handling' procedures
are being consistently maintained. Maintain all federal, state and local nutritional/dietary regulations .
Qualifications & Essential Requirements: . Must possess sanitation certification.
Facility Job Description (undated) for the Dietary Aide, 6 am to 2:30 pm shift, documents, in part, a timed
list of job responsibilities which include set up coffee and start coffee machine, setup juice and milk, start
tray line, call the dietary line, help other dietary aides, wash dishes, and sweep and mop.
Facility Job Description (undated) for the Dietary Aide, 6:30 am to 3 pm shift, documents, in part, a timed
list of job responsibilities which include prepare dessert, help cook on line, setup tray
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 15 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
line and milk, call the tray line, help other dietary aides, wash dishes, and sweep and mop.
Level of Harm - Minimal harm
or potential for actual harm
Facility Job Description (undated) for the Dietary Aide, 11:30 am to 8:00 pm shift, documents, in part, a
timed list of job responsibilities which include help on line, supplement setup (for 10 am, 2 pm and 7 pm),
start dessert (follow all recipe), set up cart for dinner (salt, pepper, sugars), do juice for breakfast, prepare
sandwiches for snacks, and setup for dinner meal.
Residents Affected - Many
Facility Job Description (undated) for the Dietary Aide, 4 pm to 8 pm shift, documents, in part, a timed list of
job responsibilities which include pour juice for breakfast (follow menus as to what juice to pour, spread
sheet book), help cook on line, wash dishes, and sweep and mop.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 16 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to label and date an opened
refrigerated food item; kitchen staff failed to perform appropriate hand hygiene in the kitchen; failed to
sanitize the thermometer probe in between obtaining temperature readings of each hot food item; failed to
properly clean food processor equipment; failed to allow food processor equipment to fully air dry before
use; failed to ensure that kitchen staffs' personal belongings are not stored on kitchen equipment where
resident food is prepared; and failed to ensure that kitchen staffs' food and drink items are not stored in the
facility kitchen dedicated for resident food and drinks. These failures affect all 127 residents receiving oral
diets in the facility.
Findings include:
On 4/28/25 at 9:35 am, during the initial tour of the facility kitchen's walk in refrigerator and freezer with V13
(Dietary Manager) and V16 (Cook), a 16.9 fluid ounce bottle of water (frozen) observed on the shelf inside
the freezer. When asked if this is a water bottle for resident use, V16 stated, No. It's someone else's. In the
walk in refrigerator, an opened package of bologna slices wrapped in clear plastic wrap is observe with no
label or date. V16 stated that V16 is not sure when the bologna slices package was opened. Ten water
bottles (16.9 fluid ounces) and two ginger ale bottles (20 ounce bottles) are observed on a shelf inside the
walk in refrigerator. When asked who's water and soda bottles are these, V13 stated, Employees. Next to
the water and soda bottles on the shelf, a gray grocery sack is observed. V13 retrieved this sack from the
shelf and opened the grocery sack revealing an opened package of polish beef sausages (identified by
V13). When asked is this for the residents' menu, V13 stated, No, it's someone's (staff) lunch. V13 stated
that staff's food should not be stored in the residents' kitchen refrigerator.
On 4/28/25 at 9:53 am, clean plate covers are observed stacked on the main food preparation (prep) table
in the center of the kitchen. At the end of this food prep table (closest to the dishwasher room), an
employee's cellular phone is observed connected to a phone charger cable plugged into the outlet at the
end of the food prep table. This employee phone is next to the clean plate covers.
On 4/28/25 at 11:45 am, the same employee's cellular phone is observed again on the food prep table
connected to phone charger next to the clean plate covers. Also, a set of keys with 2 car fobs (on a key ring
with a lanyard) is observed next to the phone.
On 4/28/25 at 11:46 am, V16 (Cook) observed plating residents' lunch plates on tray line service at the
main food prep table. V16, with gloved hands, is observed taking V16's left hand, and with the back of V16's
left gloved hand, wipes V16's perspiration on V16's forehead. V16 then continues to plate the macaroni with
meat sauce and hamburgers on buns on the resident lunch plates. No hand hygiene and glove change are
performed by V16.
On 4/28/25 at 12:48 pm, a condiment tray (open cart on wheels with bins of salt, peppers, sugars, and
sweeteners) observed parked at end of the main food prep table. A blue tumbler cup with an open clear lid
is observed on this cart. V19 (Cook) observed preparing peanut butter and jelly sandwiches and bologna
sandwiches on the kitchen prep table. When asked whose tumbler cup is this, V19 stated, I (V19) don't
know. V19 then calls out to the kitchen staff, Whose cup is on the cart? V21 (Dietary Aide) said that it was
V20's (Dietary Aide) cup, and V21 walked over to remove V20's tumbler cup from the condiment cart out of
the kitchen. V19 stated, No one should be drinking in here (the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 17 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
kitchen).
Level of Harm - Minimal harm
or potential for actual harm
On 4/28/25 at 12:49 pm, this surveyor pointed to the cellular phone and car keys observed on the same
kitchen table that V19 is preparing food sandwiches on, asking whose personal items are these? V19
stated that V19 doesn't know whose they are. When asked are these personal items to be stored in the
kitchen on the food prep table and the condiment cart, V19 stated, Not that I am aware of.
Residents Affected - Many
On 4/29/25 at 9:21 am, for the puree food preparation, V16 (Cook) is observed with food supplies on the
main kitchen prep table near the food processor and the covered meat slicer. V16 stated that V16 is going
to be making pureed beef steaks and creamed corn. A music speaker, white and gray in color and
cylindrical in shape, is observed on the kitchen prep table in between the food processor and the meat
slicer. Another cellular phone is observed on top of the meat slicer ledge and is connected to a charging
cable plugged into the outlet on the opposite end (closest to the 3 compartment sink) of the main kitchen
prep table. V16 observed preparing the pureed beef patties in the food processor, and V16 transfers the
pudding like consistency of pureed beef steak patties from the food processor base into a clean pan.
On 4/29/25 at 9:26 am, V16 observed taking the used food processor base, cover and blade over to the
small sink next to the oven and rinsed the food processor equipment under the running water. V16 then
walked the 3 food processor items over to the 3 compartment sink and placed the blade in the wash
compartment, next the rinse compartment and lastly the sanitize compartment. V16 placed the food
processor blade on the counter next to the small sink to air dry. V16 returned to the wash basin of the 3
compartment sink, washed and scrubbed the food processor base and lid, and then moved the 2 items to
the rinse compartment. V16 placed both items in the sanitizer compartment to dwell. V16 then removed
paper towels from the dispenser to dry off V16's hands. V16 observed touching and moving the gray
garbage can lid covering the garbage can to place the used paper towel in the garbage can. V16 did not
perform hand hygiene after touching the garbage can lid. V16 next retrieved the food processor base and
cover from dwelling inside the sanitize 3 compartment sink. While holding onto to the food processor base
and cover, V16 shook these items in front of V16's body and picked up the blade from the small sink
counter. V16 walked back over to the main food prep table where V16 assembled the base with the blade
inside, and visible moisture droplets are observed on the food processor base. In addition, 2 pieces of beef
steak patties residue is observed on the food processor base. V16 removed the creamed corn from the
oven and ladled scoops of creamed corn into the dirty food processor base. V16 continued the puree
preparation of the creamed corn via the same food processor equipment. After creamed corn puree
preparation was completed, V16's cellular phone, which is on top of the covered meat slicer ledge, rings,
and V16 answers the phone call.
On 4/29/25 at 11:30 am, V16 is observed with an electric thermometer preparing to obtain temperatures of
the hot foods assembled on the main kitchen table. V16 pulls the foil covers back from hot food items and
begins taking food temperatures. V16 inserts the thermometer probe into the mashed potatoes which read
200 degrees Fahrenheit. V16 removes the thermometer probe from the mashed potatoes and does not
sanitize the probe with alcohol pads. V16 then inserts the same thermometer probe into a beef patty for a
reading of 185.6 degrees Fahrenheit. V16 removes the thermometer probe and residual white mashed
potatoes are visible on the beef steak patty where V16 inserted the same electric thermometer. V16 stated
that V16 uses the alcohol pads to clean off the thermometer probe so there's no cross contamination. V16
stated, I (V16) don't want each food going into a different food. V16 gave example of not wanting beef steak
patty to go into this or that pointing to the mashed potatoes or creamed corn, despite mashed potato
residual being visible on a beef steak patty.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 18 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
On 4/30/25 at 11:15 am, V13 (Dietary Manager) stated that kitchen staff are supposed to wash their hands,
after put on their hair nets, enter the kitchen and go over and wash their hands. Anytime they go in and out
of the kitchen, touch their nose or face with fingers. It doesn't matter how many times they go in and out of
the kitchen, they have to wash their hands. V13 stated that if kitchen staff are wearing gloves, are serving
food on the tray line, and wipe their sweat from their forehead with the gloved hand, then they must take off
the gloves and wash their hands. Use paper towel and let hands dry and put on new gloves. V13 stated that
purpose of kitchen staff performing hand hygiene is to keep hands sanitized and to keep down cross
contamination so not everyone will get sick. V13 stated that after kitchen staff are touching their face with a
gloved hand during tray line or touching the garbage lid and not washing their hands, Well that's just nasty
and is cross contamination. V13 stated that kitchen staff should not keep their personal items, such as
cellular phones, music speakers, keys, or drinking cups, in the kitchen. V13 stated that kitchen staffs'
personal items are not supposed to be around food. This is where we prepare food for the residents. Their
(staffs') personal items are not to be in there (kitchen) at all. V13 stated that it is not acceptable for kitchen
staff to have personal items in the kitchen, not on the condiment cart, not on the prep table with everything
that's in there. No. V13 stated that V13 will in-service kitchen staff, but they should know. When asked when
should a food item that is opened and is refrigerated, what should be labeled on the plastic wrap covering,
and V13 stated, The date when it's opened and when it expires. It depends on the item. V13 stated that if a
food item is refrigerated and remains in refrigerator past the expiration date, then if it's served to residents,
it can have a possible bad effect, food poisoning, diarrhea. When asked about the employees water and
soda bottles observed in the refrigerator and freezer on 4/28/25, V13 stated that V13 normally comes in
and checks the refrigerators on Monday mornings. V13 stated that V13 had just came in to the kitchen on
Monday, when survey team entered, and wasn't able to do the check of the refrigerator and freezer. V13
stated that V13 will normally remove everything from Friday, Saturday and Sundays. Everyone don't do it,
and I can't speak for them. I throw out the staff's stuff in the garbage. V13 stated that the polish beef
sausage in the grocery bag in the refrigerator observed on 4/28/25 is not on the menu to be served to the
residents. V13 stated, That wasn't supposed to be there. It was an employees' (food). V13 stated that
kitchen staff can't keep their food in there (kitchen refrigerator). It's for the residents. It's not for the staffs'
food. V13 stated that the process of kitchen staff obtaining temperatures of hot foods before tray line
service is to open and use an alcohol wipe on the thermometer probe; allow to air dry; place the probe into
one food item; read the electric thermometer; remove the probe; and clean and sanitize the thermometer
probe with a fresh alcohol wipe; and allow to air dry before moving to the next food item. V13 stated that the
purpose of using alcohol to clean the thermometer probe in between each food item is to keep it sanitized
and not have food cross over to contaminate the other food. It's common practice. V13 stated that the
process for the 3 compartment sink is there are separate wash, rinse and sanitize compartments. V13
stated that the kitchen staff are to remove food off the pan or equipment and scrub the item in the wash
basin with warm water. V13 stated that the item is then placed in the rinse basin after washing and finally
immersed in the sanitizing basin to dwell. V13 stated that the sanitizing compartment is a combination of
bleach and water. V13 stated, Then (staff) put it on the counter by sink and let it sit there completely air dry.
Do not dry with a towel. V13 stated that the purpose of allowing the pan or equipment to air dry completely
and not use a towel to dry it, V13 stated that they don't want to transfer food products or lint from the towels
onto the clean and sanitized pan. V13 stated that if the item is not completely air dried and there are
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 19 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
visible droplets of moisture on the item after the 3 compartment sink process, V13 stated, Those droplets
can get into the food. Droplets of bleach water. It would actually be like poisoning. There should be no
droplets residual whatsoever after air drying is complete. V13 stated, They (staff) need to wait to let it dry.
V13 stated that staff must redo the whole process (3 compartment sink process) from the beginning if food
particles are visible on the item after staff washed, rinsed and sanitized it. V13 stated that this would be
cross contamination. It's not supposed to happen.
On 5/1/25 at 9:57 am, V32 (Registered Dietitian) stated that V32 is a contracted registered dietitian for the
facility. V32 stated that V32 expects kitchen staff to properly label and contain open foods in the refrigerator
when they are removed from their original containers. V32 stated, They are dated and are in container they
are able to see through the front. V32 stated, The date they (staff) opened it (food) is what is to be labeled
on the plastic wrap of an opened food item. V32 stated that when the kitchen staff are obtaining
temperatures of hot foods, the purpose of sanitizing the thermometer probe with alcohol in between each
hot food item is to prevent cross contamination. V32 stated that if kitchen staff are touching the garbage can
lid with their hands, they should remove their gloves, wash their hands and reglove.
Facility list reviewed shows all of the current residents receiving oral diets (dated 4/29/25), and V1
(Assistant Administrator) confirmed with survey team that the total resident census is 127 residents.
Facility kitchen menu from 4/27/25 to 5/3/25 titled Week at a Glance for General Week 3 documents, in
part, that for lunch on 4/29/25, lunch meal is country fried steak, garlic mashed potatoes, roasted corn,
brown gravy and oatmeal raisin cookie.
Facility kitchen policy dated November 16, 2017, and titled Safe Food Preparation and Handling
documents, in part, Policy: Food will be prepared to conserve maximum nutritive value in a safe and
sanitary environment. Policy Specifications: The following safe food preparation and handling practices will
be followed: 1. Strict personal hygiene will be followed. Hands will be washed properly, frequently, and at
appropriate times. Proper hand washing techniques will be used . If gloves are used, they will be single-use
gloves . Regulatory guidelines will be followed.
Facility kitchen policy (undated) titled Labeling and Dating Foods documents, in part, Policy: Prepared and
packaged foods will be labeled and rotated to decrease the risk of food borne illnesses, provide the highest
quality product for the residents and minimize waste. Policy Specifications: . Refrigerator Stores: .
Commercially processed foods that have been prepared and packaged by a food processing place will be
labeled with the date it is opened. This will be discarded by the 3rd day or by 'Best Used By' date.
Facility kitchen policy (undated) titled Storage of Refrigerated Foods documents, in part, Policy:
Refrigerated food is stored in a manner that ensures food safety and preservation of nutritive value and
quality.
Facility kitchen policy (undated) titled Manual Sanitizing in Three-Compartment Sink documents, in part,
Policy: A sink with three compartments is used for manually washing, rinsing and sanitizing utensils and
equipment that can be submerged. It may also be used for tableware. Procedure: Manufacturer's instruction
on the wall poster above the three-compartment sink are followed.
Three-Compartment Sink Manufacturer's Poster (undated) titled Three Sink Washing & Sanitizing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 20 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
documents, in part, the Wash Setup, Sanitize Setup, and the Washing Procedures. The Washing
Procedures are as follows: 1: Thoroughly pre-scrape food soil into waste receptacle, 2: Place ware into
detergent sink and wash with pad or brush, 3: After washing, dip ware into middle sink to thoroughly rinse,
4: After rinsing ware, submerge into sanitizer sink for at least 1 minute, 5: Once sanitized, remove ware
from sink and place onto drain board to air dry.
Residents Affected - Many
Facility kitchen policy (undated) titled Sanitizing Food Thermometers documents, in part, Policy: Food
thermometers will be sanitized between taking food temperatures. Procedure: When taking food
temperatures, use an alcohol swab to sanitized the thermometer in between taking the temperature of each
food.
Facility Job Description (undated) titled Cook documents, in part, Purpose: The primary purpose of this
position is to: Prepare meals in accordance with recipes and written planned menus . Ensure that the
kitchen is maintained in a clean, sanitary and orderly fashion. Ensure that 'safe food handling' procedures
are being consistently maintained. Maintain all federal, state and local nutritional/dietary regulations .
Qualifications & Essential Requirements: . Must possess sanitation certification .
Duties/Responsibilities/Function: . Follow all dietary policies and procedures. This includes, but is not limited
to, Proper sanitation procedures, proper food and chemical storage procedures, proper operation of facility
equipment (dishwasher, stove, oven, etc {and the rest}) . cleaning procedures . hand washing and infection
control compliance . monitor food preparation and tray line activity to assure that: foods are handled under
'safe food handling' techniques . Follow all safety rules and regulations. Follow all facility policies and
procedures . Ensure compliance with infection control standards.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 21 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0838
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Conduct and document a facility-wide assessment to determine what resources are necessary to care for
residents competently during both day-to-day operations (including nights and weekends) and
emergencies.
Based on interview and record review, the facility failed to complete an accurate facility assessment. This
failure has the potential to affect all 127 residents that reside within the facility.
Findings include:
The facility provided census (4/28/2025) documents 127 residents reside in the facility.
The facility assessment (4/25/25) documents the following inaccuracies, including but not limited to: 1) No
staff, resident, or family names that participated in the development of the facility assessment (pg. 6) 2) 803
residents with Heart/Circulation conditions (pg. 8) 3) 447 residents with metabolic conditions (pg. 8) 4) 252
residents that have > 252 diseases (pg. 8) 5) 383 residents were in the facility from 3/1/2025 to 4/1/2025
(pg. 8) 6) (Facility) is unable to care for and/or accept residents with a primary diagnosis of mental illness
(pg. 8) when page 7 identifies that the facility has a long term/Psych unit 7) Acuity (Pg. 9) lists the facility as
(Another Facility) 8) Identifies that 95% of the facility population has care needs related to urinary
incontinence/indwelling catheters (pg. 10) 9) 94% of the facility population has care needs related to
impaired nutritional status (pg. 11) 10) 100% of the facility population has care needs related to pressure
ulcers (pg. 11) 11) Lists the facility as (Another Facility) and has a 30% of the resident population of Polish
decent (pg. 11). 12) Lists the facility as (Another Facility) (pg. 12) 13) Identifies the need for a dementia unit
coordinator (pg. 15). There is no dementia unit identified within the facility. 14) The staffing plan identifies
the facility as (Another Facility) and identifies that the facility needs 17 Registered Nurses, 8 Licensed
Practical Nurses and 53 Certified Nursing Assistants 15) facility assessment does not describe the facility's
recruitment and retention of staff initiatives 16) does not describe the facility's contingency staffing plans
17) does not identify QAPI (Quality Assuracnce Performance Improvement) training as required area of
training.
On 4/29/2025 at 12:11 PM, the facility assessment was reviewed with V1 (Assistant Administrator) and V43
(Nurse Consultant). V1 and V43 affirmed that the IDT (Interdisciplinary Team) participated in the
development of the facility assessment. V43 stated that the facility assessment is important because it
identifies care needs of the residents within the facility, dictates what the facility can and cannot accept,
outlines staffing needs, etc. The inaccuracies identified were reviewed with V1 and V43 and V43 stated,
these must be typos. V43 could not explain how or why (Another Facility) name and data was described
within the facility assessment. V43 stated the two must have gotten jumbled up. V43 could not give a reason
how the facility assessments got jumbled up as the other nursing home is not within their multi-facility
oversight. V1 affirmed there was no other facility assessment for (Facility) and no other facility assessments
were provided prior to the exit of the survey.
Facility policy titled Facility Assessment Tool (undated) documents in part, Requirement Nursing facilities
will conduct, document, and annually review a facility wide assessment, which includes both their resident
population and the resources the facility needs to care for their residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 22 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to wear personal protective equipment (PPE)
while performing gastrotomy (G-tube) care for one resident (R104) on enhanced barrier precautions (EBP).
This failure affected one resident (R104) in a total sample size of 54 residents. The facility also failed to do
hand hygiene while performing laundry duties. This failure has the potential to affect all 127 residents
residing in the facility.
Residents Affected - Many
Findings include:
1. On 4/28/25 at 10:28 am, R104 observed in bed with a tube feeding pump hanging on a pole with a piston
syringe for a G-tube. R104 stated that R104 went back to the hospital recently to have R104's G-tube
replaced, and R104 pointed to R104's covered stomach saying that the G-tube is clamped now. An
Enhanced Barrier Precautions (EBP) sign is observed visibly posted on R104's room door.
On 4/29/25 at 10:41 am, R104 observed in bed with a tube feeding pump hanging on a pole with a piston
syringe for a G-tube, and R104's G-tube is clamped. An EBP sign is observed visibly posted on R104's
room door.
On 4/30/25 at 10:15 am, V15 (Registered Nurse, RN) stated that R104 has a G-tube. This surveyor
requested to view R104's G-tube site and for placement check. An EBP sign is observed visibly posted on
R104's room door. V15 did not put on a gown prior to R104's G-tube care. With gloves on, V15 pulled back
R104's shirt and touched R104's G-tube dressing to show that it was intact. V15 removed the piston syringe
from the plastic bag, removed the cap from R104's G-tube, and connected the piston syringe into R104's
open G-tube port. V15 pulled back on the piston syringe for a gastric residual check for placement which
revealed approximately 30 milliliters of stomach contents. While holding the G-tube connecting port and
piston syringe with one hand, V15 removed the plunger from within the piston syringe with the other hand
which opened the end of the syringe to allow for R104's gastric contents to flow slowly by gravity first into
R104's G-tube and next into R104's stomach. V15 then disconnected the piston syringe from R104's
G-tube connecting port and clamped R104's G-tube. V15 stated that R104's tube feedings and G-tube
dressing change are done on the night shift. As V15 doffed gloves upon exiting R104's room, this surveyor
pointed to R104's Enhanced Barrier Precautions sign. V15 stated that the purpose of residents on EBP is to
protect the patient from us (staff). V15 stated that EBP applies to residents who have openings such as
residents with G-tubes, indwelling urine catheters, and open wounds, and when staff are performing care
related to these sites, staff wear gowns and gloves, despite V15 not donning a gown. V15 stated that
wearing the gown and gloves will prevent transfer of contamination of microbes from V15's person, who
provides care to other residents, and transferring the unknown microbes to the residents who have body
openings like G-tubes.
On 4/30/25 at 10:57 am, V4 (Infection Preventionist, Quality Assurance, RN) stated that the purpose of
EBP is to protect them (residents) from us (staff). We use protection (PPE) on us for them (residents). V4
stated that EBP is for residents who receive treatments to open wounds, has a G-tube, indwelling catheter
or surgical sites. V4 stated that EBP is for anywhere where microbes can get in. Transferred from person to
person, from staff who is providing care to residents. V4 stated that EBP constitutes staff wearing a gown
and gloves when performing direct care to these residents. When asked if a nurse is caring for a G-tube
resident and opens the G-tube to check for G-tube placement, what PPE does the nurse need to be
wearing, and V4 stated, Gown and gloves. The nurse needs to have the stuff on. Because that's going to
expose contaminants to that area. We (staff) are considered dirty
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 23 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
and contaminated. They (staff) should have PPE when they are messing with catheters or G-tubes. It can
be possible harm to the patient by introducing microbes which cause infection.
Facility sign posted on R104's door (undated) titled Enhanced Barrier Precautions documents, in part, Stop
. Providers and Staff Must Also: Wear gloves and a gown for the following High-Contact Resident Care
Activities: . Device care or use: . feeding tube.
R104's Face Sheet documents, in part, diagnoses of gastrostomy status, hypertensive hear disease,
elevated white blood cell count, hypo-osmolality and hyponatremia, intestinal obstruction, chronic kidney
disease, nausea with vomiting, anemia, hyperlipidemia, pelvic varices, and acquired absence of right leg
above the knee.
R104's Minimum Data Set (MDS), dated [DATE], documents, in part, that R104's Brief Interview for Mental
Status (BIMS) score is 9 which indicates that R104 has moderate cognitive impairment. R104's
Swallowing/Nutritional Status documents, in part, that R104 has a feeding tube (G-tube).
R104's Physician Order Report, dated 4/28/25, documents, in part, an active orders (from 3/25/25) of
enteral feeding general flush with water (150 milliliters, ml) every shift, and Jevity 1.2 at 75 ml/hour from 6
pm to 6 am.
R104's Care Plan, start date of 2/7/25 and edited date of 2/13/25, documents, in part, a problem of R104
has a diagnosis of gastrostomy status with an approach of check placement and patency of feeding tube
every 8 hours.
Facility list (undated) titled Enhanced Barrier Precaution documents, in part, that R104 is on the EBP list
which was provided to the survey team by V4 (Infection Preventionist/Quality Assurance Registered Nurse,
RN).
Facility policy dated 4/28/24 and titled Enhanced Barrier Precautions Policy documents, in part, Policy:
Enhanced Barrier Precautions (EBP) is designed to reduce transmission of multidrug-resistant organisms
(MDROs) and Extensively drug-resistant organisms (XDROs) in nursing homes. It is the policy of this facility
that Enhanced Barrier Precautions, in addition to Standard and Contact Precautions will be implement
during high-contact resident care activities when caring for residents that have an increased risk of
acquiring a multidrug-resistant organism (MDRO) such as a resident with wounds, indwelling medical
devices or residents with infection or colonization with an MDRO or XDRO. Overview: The purpose of
Enhanced Barrier Precautions is to prevent opportunities for transfer of MDROs to employees hands and
clothing during cares, beyond situations in which staff anticipate exposure to blood or body fluids .
Procedure: 1. Standard Precautions should always be applied to all residents at all times. 2. In addition to
Standard Precautions, residents will be assessed to determine whether Contact Precautions or Enhanced
Barrier Precautions will be implemented . 9. Personal Protective equipment is required for all staff providing
high-contact resident care activities to include . vii. Device care or use: . feeding tube . 19. Enhanced Barrier
Precautions are intended to be in place for the duration of a resident's stay in the facility or until resolution
of the wound or discontinuation of the indwelling medical device.
Facility Job Description (undated) titled RN documents, in part Purpose: The primary purpose of this
position is to: . Provide licensed nursing care to residents on assigned unit in accordance with current
federal, state and local standards, guidelines and regulations . Duties/Responsibilities/Function: . 24.
Ensure compliance with infection control standards.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 24 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
2. On 04/29/25 at 11:07am V11 (Housekeeping Supervisor) observed pushing soiled linen cart into the
soiled linen area of the laundry room with his bare hands. V11 then observed removing items from the
washing machine and touching multiple surfaces without performing hand hygiene. Observed soiled linen in
the laundry chute that was not contained in a bag.
On 04/29/25 at 11:07am V11 (Housekeeping Supervisor) stated that he should have performed hand
hygiene after pushing the soiled linen cart and touching the clean items. V11 stated that the items that he
removed from the washing machine were clean items and that he should not have touched them without
washing his hands. V11 stated that soiled linen should not be in the laundry chute without a bag. V11 stated
that the soiled linen should be contained in a bag to prevent contamination of other items.
On 04/29/25 at 1:14pm V4 (Infection Preventionist/IP) stated that hand hygiene should be performed when
moving from a dirty task to a clean task. V4 stated that the soiled linen cart is considered dirty, and hand
hygiene should be performed after touching the cart.
Facility's policy titled Handling of Contaminated Linen Policy dated 02/2014 documents in part, Policy To
protect employees and residents from cross-contamination while handling contaminated linen .Policy
Specifications: .2. Contaminated linen will be placed in a biohazard bag.
Facility's policy titled Hand-Washing/Hand Hygiene Policy dated 03/2020 documents in part, Policy: It is the
policy of the facility to assure staff practice recognized hand washing/hand hygiene procedures as a
primary means to prevent the spread of infections among residents, personnel, and visitors. Alcohol based
hand rubs can be used for hand hygiene when hands are not visibly soiled or contaminated with blood or
bodily fluids .Policy Specifications: 1. All personnel shall be educated on recognized hand washing/hand
hygiene procedures and shall follow such procedures .4. When hands are not visibly soiled, employees may
use an alcohol-based hand rub containing at least 60% alcohol in all of the following situations . j. After
handling used dressing, potentially contaminated equipment . l. After contact with potentially infectious
material.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 25 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to follow policies and procedures for immunization
of residents against pneumococcal disease in accordance with national standards of practice. The facility
failed to vaccinate eligible residents with the pneumococcal vaccine. The facility failed to document the
refusal and/or the benefits and side effects in the resident's electronic medical records. This deficient
practice affected 9 residents (R21, R25, R33, R39, R64, R68, R69, R102, R115) sampled in a total sample
size of 54 and has the potential to affect all eligible residents that reside at the facility.
Residents Affected - Some
Findings include:
Review of records for R21, R25, R33, R39, R64, R68, R69, R102, and R115 from admission dates to
04/30/25 have no findings of documentation of pneumococcal vaccine offering or education of the vaccine.
Review of physician orders for R21, R25, R33, R39, R64, R68, R69, R102 and R115 from admission to
04/30/25 show no orders for pneumococcal vaccination. Immunization records for R21, R25, R33, R39,
R64, R68, R69, R102 and R115 has no current pneumococcal vaccination listed.
On 04/29/25 at 11:30am V4 (Infection Preventionist/IP) stated that pneumococcal vaccines are offered to
residents upon admission and during influenza season. V4 stated that she does not have proof of offering
the residents the pneumococcal vaccine besides the undated and incomplete consent forms. V4 stated that
she does not usually document the resident's refusal for vaccination in the resident's chart. V4 stated that
she does not know why she did not add the date or finish filling out the vaccination forms.
Facility's policy titled Pneumococcal Vaccine dated 11/2009 documents in part, All residents will be offered
the Pneumovax (Pneumococcal vaccine) to aid in preventing pneumococcal infections .Policy Interpretation
and Implementation .1. Prior to or upon admission, residents will be assessed for eligibility to receive the
Pneumovax (pneumococcal vaccine), and when indicated, will be offered the vaccination withing thirty days
of admission to the facility unless medically contraindicated for the resident has already been vaccinated .3.
Pneumococcal vaccinations will be administered to residents (unless medically contraindicated, already
given, or refused) per our facility's physician approved pneumococcal vaccination protocol. 4.
Residents/representatives have the rights to refuse vaccination. If refused, appropriate entries will be
documented in each resident's medical record indicating the date of the refusal of the pneumococcal
vaccination.
Facility's policy titled Infection Control Policy dated 06/2020 documents in part, Objective: The facility's
written program is for the implementation of systems that provide a safe, sanitary and comfortable
environment and helps prevent the development and transmission of communicable diseases and
infections. The facility's infection control program include: 1. A system for preventing, identifying, reporting,
investigating, and controlling infections and communicable disease for residents, staff, visitors and other
individuals providing services based upon the facilities assessment in conjunction with hazards and
vulnerability analysis that is consistent with national standards. Policy is reviewed annually . 15. The facility
maintains procedures for managing outbreaks of infection and pandemics. The facility will follow guidance
as provided by the Local Health Department, State Regulatory and/or Communicable disease division,
CMS (Centers for Medicare and Medicaid Services) and CDC (Centers for Disease Control) . 19. The
facility maintains a program of immunizations for residents to include pneumonia and influenza
immunization programs . 24. The facility appoints an Infection preventionist (IP) who is responsible for
coordinating the infection control program . a. The IP will
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 26 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883
be an advocate for each resident to monitor that standards of practice to prevent and control infections is
carried out.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 27 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation and interview the facility failed to clean the lint screen thoroughly to provide a safe
environment for the residents. This failure has the potential to affect all 127 residents that reside in the
facility.
Findings include:
On 04/29/25 at 11:07am, a large amount of lint is observed in all three of the dryers covering the lint trap
catcher and the base of the dryers located in the facility's laundry area. Also observed a large amount of lint
on the floor surrounding the three dryers.
On 04/29/25 at 11:07am V11 (Housekeeping Supervisor) stated that he cleans the lint traps every three
days. V11 stated that there is a loose wire in one of the dryers and the repair guy is coming to fix the wire.
V11 stated that he is unable to physically move the dryers to clean around them and will do so when the
repair guy comes to fix the dryer. V11 stated that it is important to clean the dryer's lint traps and
surrounding areas because they are fire hazards and could cause a fire.
On 05/01/25 at 12:56pm V1 (Assistant Administrator) sent an email that stating, There is no policy for the
Lint Traps and there is no specific policy for the laundry area.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 28 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145829
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kensington Place Nrsg & Rehab
3405 South Michigan Avenue
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0944
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement
Program.
Based on interview and record review, the facility failed to ensure all staff were trained on Quality
Assurance (QA)and Performance Improvement (QAPI). This failure affects all 127 residents that reside
within the facility.
Findings include:
Record review of facility provided census (4/28/2025) documents that 127 residents reside in the facility.
On 4/28/2025 at 10:52 AM, V44 (Housekeeper) stated that V44 did not know what QAPI was and had never
received training on QAPI.
On 4/28/2025 at 11:14, V26 (Registered Nurse) stated that V26 was unsure what QAPI or QA was. V26
could not recall when the last time V26 was in-serviced on QAPI.
On 4/29/2025 at 12:11, V1 (Assistant Administrator) stated, we do train on QAPI, like we just got done
training everyone on handwashing. The line staff get training on hire. When asked if the floor staff get
trained on QAPI, V1 replied they don't participate in the QAPI meeting. V43 (Nurse Consultant) and V1
(Administrator) were unsure if it was a requirement that all staff receive QAPI training. V43 stated, I will
have to check on that.
On 4/30/2025 at 10:32 AM, V4 (Registered Nurse, Infection Preventionist/QA Nurse) affirmed that V4 is
responsible for the QAPI programming in the facility. V4 affirmed that the purpose of QAPI is to improve
systems and identify/correct deficient practices within the facility. V4 stated that the facility had not
completed all staff QAPI training but was currently working on it. V4 provided a document titled
IN-SERVICE TRAINING REPORT that indicated QAPI training began on 4/29/2025, after the survey had
begun.
Record review of facility assessment (4/16/2025) does not identify that the staff require training on quality
assurance and performance improvement (QAPI).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145829
If continuation sheet
Page 29 of 29