F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure a resident was free from physical
abuse. This applies to 1 of 6 (R1) residents reviewed for abuse in the sample of 12.
The findings include:
The facility's Final Abuse Report dated 6/15/23 documents on 6/10/23 (R1) reported to V13 (Nurse
Supervisor) that he was involved in a resident-to resident altercation with (R2). (R1) was noted with an
abrasion above his upper lip. (R2) is alert and oriented to self, confused with diagnosis of dementia,
delusion disorder and anxiety. (R2) has poor judgement and decision-making skills .(R2) was sent out for
further evaluation.
R1's Minimum Data Set assessment dated [DATE] shows he's cognitively intact.
R1's nurse's note dated 6/10/23 documents, notified by (V13) (R1) had an altercation with another resident
(R2) that resulted in (R1) bleeding in the upper lip.
On 6/30/23 at 9:10 AM, R1 was observed in his room. He said on 6/10/23, R2 was wandering into another
resident's room. I told him he was not supposed to be in there. I held on to his wheelchair and started
wheeling him out and that's when he hit me in the face by my lip and drew blood. I told him to stop, and I did
not engage back. He attacked me. R9 was there and saw what happened. I reported the incident to V13. R2
has been physical before, and he wanders into other resident's room.
On 6/30/23 at 9:27 AM, R9 said (R2) was in another resident's room going thru all his things. R1 went in the
room to get him out of there. R1 held onto R2's wheelchair handles and started getting him out of the room
and that's when R2 hit R1 in the face by his mouth. I saw it happen. R2 doesn't speak English and he
wanders into other resident rooms and has been physical with other residents.
On 6/30/23 at 12:34 PM, V13 (Nurse Supervisor) said she was alerted of the incident with R1 and R2. She
said R1 reported R2 hit him the face. He was trying to get R2 out of another resident's room. R1 had an
abrasion to the top of his lip. After the incident R2 was very agitated, he was pointing his finger at R1. R2
was sent out for his behaviors, he was a history of physical abuse towards others. Staff should be
monitoring him. She spoke with R9 who saw the incident and he told me the same thing. R2 hit R1 in the
face. R2 hit R1 purposely.
R2's face sheet shows he is a [AGE] year-old male with polish as his primary language. His diagnosis
include hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145835
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145835
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bella Terra Wheeling
730 West Hintz Road
Wheeling, IL 60090
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
side, unspecified psychosis, cognitive communication deficit, unspecified dementia with other behavioral
disturbance, restlessness and agitation, delusional disorder, anxiety and history of falling.
R2's nurses notes dated 5/8/23 documents verbally aggressive to staff and roommate, attempting to be
physically aggressive to staff.
Residents Affected - Few
R2's nurses note dated 5/9/23 documents behaviors of verbal aggression, refusal of cares and hitting staff.
R2's nurses note dated 5/13/23 documents he is verbally and physically aggressive towards staff, trying to
hit and punch staff and other residents. R2 is also screaming and yelling.
R2's nurses note dated 5/31/23 documents he is yelling at staff and other residents. Attempting to bite the
writer (V11) RN.
On 6/30/23 at 9:40 AM, V11 (RN) said R2 has history of wandering, agitation, physical and verbal
behaviors.
On 6/30/23 at 9:03 AM, V12 (Certified Nursing Assistant-CNA) said R2 does not speak English, he
wanders into other resident's room and get confused. We have to follow him and try to redirect him because
a lot of the residents get upset that he goes into their rooms.
On 6/30/23 at 11:41 AM, V14 (Clinical Manager) said R2 has several psych diagnosis and frequent
behaviors of agitation, restlessness, and verbal behaviors. He has history of physical altercations. V14
confirmed R1 was hit in the face by R2.
The facility's Abuse and Neglect Policy states, It is the policy of the facility to provide care and services in
an environment that is free from any type of abuse, corporal punishment, misappropriation of property,
exploitation, neglect, or mistreatment Abuse is willful infliction or mistreatment, injury types of abuse 1.
Physical .physical abuse includes but not limited to infliction of injury that occur other than by accidental
means .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145835
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145835
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bella Terra Wheeling
730 West Hintz Road
Wheeling, IL 60090
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Based on observation, interview and record review the facility failed to ensure incontinence care was
provided in a manner to prevent infections for 1 of 3 residents (R4) reviewed for incontinence care in the
sample of 12.
The findings include:
R4's Hospital admission Report dated 5/12/23 shows that she was admitted to the hospital with a diagnosis
of urinary tract infection.
On 6/30/23 at 9:45 AM, V17 (Certified Nursing Assistant) provided incontinence care to R4. V17 pulled up
R4's gown and there was a large amount of stool coming out of the top of R4's incontinence brief. The stool
went up to her belly button. V17 cleaned R4's front perineal area with disposable wipes. V17 cleaned the
groin area and the outer part of the labia. V17 did not spread the labia apart and clean in between. V17
then turned R4 to her side and cleaned her buttock. With the same gloves on, V17 applied barrier cream to
R4's buttock and front perineal area.
On 6/30/23 at 11:35 AM, V3 (Assistant Director of Nursing) said when providing female incontinence care, it
is important to spread the labia and clean in between to make sure all fecal matter is removed to prevent
contamination and an infection. V3 also said that gloves should be removed and hands should be washed
and new gloves applied before applying barrier cream or whenever a staff member is moving from a clean
area to a dirty area.
The facility's Incontinent and Perineal Care Policy revised on 7/28/22 shows, It is the policy of the facility to
provide perineal care to ensure cleanliness and comfort to the resident, to prevent infection and skin
irritation .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145835
If continuation sheet
Page 3 of 3