F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure residents who depend on staff
assistance for their ADL (Activities of Daily Living) care received grooming care, showers, personal hygiene
and feeding assistance. This affects three residents (R1, R2, R3) of three residents reviewed for ADL care.
Residents Affected - Few
Findings include:
1. According to the Electronic Health Record (EHR) R1 had diagnoses including congestive heart failure,
chronic obstructive pulmonary disease, coronary artery disease with history of stents, Parkinson's disease,
depression, peripheral vascular disease, anxiety, gastro-esophageal reflux disease and urinary retention.
The Minimum Data Set (MDS) dated [DATE], shows R1's cognition was intact with a fifteen out of fifteen
points on the Brief Interview for Mental Status (BIMS). Section GG documents R1 requires partial/moderate
assistance with oral hygiene; is dependent on staff for shower/bathing; and requires substantial/maximal
assistance with personal hygiene. Care Plan showed R1 had an Activities of Daily Living (ADLs) self-care
performance deficit related to impaired mobility, decrease in ADLs, Physical limitations: Balance problems,
gait, strength, endurance.
On 4/19/2024 at 10:27 AM, R1 was observed in bed, on high back rest, being fed by V4, Certified Nursing
Assistant/CNA. R1 was wearing a hospital gown, observed with overgrown beard reaching past the chin
and mustache touching the upper lip, observed with dry, flaky scalp. R1 stated he hasn't been shaved in a
very long time; the last time was about a month ago during one of his therapy sessions. R1 also stated he
got a bed bath yesterday, which was the first time in 3 weeks only because he complained about it to the
Resident Council president when the other surveyor was here. R1 stated the CNA who gave him a bed bath
yesterday did not do a good job because the CNA did not wash his hair nor was, he shaved. R1 stated he is
just eating his breakfast right now because the staff forgot about him, apparently his meal tray was
delivered to a different unit of the facility. R1 stated, The CNAs here don't shave me. I had bed bath
yesterday which was the first time in 3 weeks, they didn't wash my hair, my hair is so dry. The last time they
washed my hair was three weeks ago. When the CNA gave me a bed bath yesterday, I told the CNA I had a
bowel movement. The CNA just changed my diaper but did not clean or wipe my back. V4, Certified Nursing
Assistant stated, I am the one in charge of R1 today. I did not wash his face or brush his teeth, R1 needs
assistance with eating. I don't know where the toothbrush supplies are, so I didn't brush R1's teeth, nor did I
wash his face. Even the linen rooms, I couldn't open it. I came to work on this floor a while ago, so I know
where it's at, but I tried to open it today and it was locked, the nurse was busy. I didn't ask her for the
supplies.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145844
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145844
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pearl of Montclare, The
2833 North Nordica Avenue
Chicago, IL 60634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 4/19/2024 at 11:01 AM, V5, Licensed Practical Nurse, stated R1 needs assistance with most Activities
of Daily Living (ADLs). V5 stated, For eating R1 requires 1:1 assist except for pizza. For all other ADLs,
grooming, we must provide everything but R1 can brush his teeth. R1 is incontinent of both bowel and
bladder functions. For bed mobility, R1 is dependent on staff for repositioning. For showers, R1 is
dependent on 1 staff for bed baths and showers. R1 requires a Hoyer lift with 2 staff for transfers. R1's
shower schedule is Thursday PM shift and Sunday PM shift. The CNAs fill up the Shower Sheet and the
Alma Palette, a newly created form for the CNAs to distinguish any new skin impairments. They would
check it and let the nurse know and the nurse will do an assessment if there are any new skin changes.
On 4/19/2024 at 1:26 PM, R1 was observed up in the Geri chair, wearing personal clothing with crumbs all
over his upper garment, with spilled juice all over the floor, his lunch meal consisting of bun with a patty was
spilled all over the table beside him. R1 was trying to reach for his food. R1 stated he is very hungry, and no
one has come to assist him with his lunch meal yet. R1 stated he has been waiting for 45 minutes for the
staff to assist him with his meal tray. R1 stated he tried to pick up his hamburger to eat but it just fell on top
of the bedside table, and he knocked his cup of juice down while trying to reach for it. Surveyor summoned
V5, LPN, and V4, CNA to R1's room. V4 stated his meal tray was delivered around 12:30 PM and then she
went to check another resident. When asked why R1 has not eaten yet at this time and why no one is
assisting R1 eat his lunch, V5 stated V4, Certified Nursing Assistant/CNA, knew R1 needed assistance with
eating and V4 is not supposed to leave R1 while he is eating especially since the resident V4 mentioned
she was helping was ready already. V5 stated, If I was given my lunch late and if nobody was assisting me
with feeding, I would be upset and would feel helpless also. I will make sure R1 gets another tray and is
assisted with feeding. R1 appeared distraught and kept saying, Leave me alone, I don't want to talk to
anybody anymore, I just want to transfer to a different hallway. This keeps happening to me. Leave me
alone, I don't want to talk anymore.
Review of R1's Shower sheets exclude documentation R1 received a d bath or shower on 4/4/2024 and
4/11/2024 as scheduled. Review of Point of Care Documentation in R1's EHR excludes any documentation
bed bath or shower was given for the whole month of April. Review of R1's progress notes excludes any
documentation R1 was refusing showers, bed baths or shaving.
2. According to the Electronic Health Record (EHR) R2 had diagnoses including chronic obstructive
pulmonary disease, muscle weakness, need for assistance with personal care, acute respiratory failure,
acute kidney failure, localized edema, atherosclerotic heart disease of native coronary artery, hypertensive
heart disease without heart failure, hyperlipidemia, dementia, bipolar disorder, generalized anxiety disorder,
major depressive disorder, monoplegia of upper limb affecting left nondominant side, arthritis, psychotic
disorder and personal history of COVID-19. The Minimum Data Set (MDS) dated [DATE], shows R2's
cognition was moderately impaired with a nine out of fifteen points required on the Brief Interview for
Mental Status (BIMS). Section GG documents R2 has an impairment on one side of the upper extremity.
Care Plan showed R2 had an Activities of Daily Living (ADLs) self-care performance deficit related to
impaired mobility, decrease in ADLs, Physical limitations: Balance problems, gait, strength, endurance.
On 4/19/2024 at 10:02 AM R2 was observed sitting in her wheelchair. V2 stated she has not been receiving
her showers and the only time she gets showers is when her friend comes to visit her. R2 stated, If the
CNAs give her a shower, they don't do a good job, they just pour water over me and does not clean me up
very well.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145844
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145844
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pearl of Montclare, The
2833 North Nordica Avenue
Chicago, IL 60634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Point of Care Documentation in R2's EHR excludes any documentation bed bath or shower was
given for the whole month of April. Review of R2's progress notes excludes any documentation R1 was
refusing showers or bed baths.
3. According to the Electronic Health Record (EHR) R3 had diagnoses including muscle weakness,
osteomyelitis, chronic obstructive pulmonary disease, asthma, type 2 diabetes mellitus, hyperlipidemia,
dementia, bipolar disorder, major depressive disorder, iron deficiency anemia, cocaine abuse,
gastrointestinal hemorrhage, chronic kidney disease and gastritis without bleeding. The Minimum Data Set
(MDS) dated [DATE], shows R3's cognition was intact with a fifteen out of fifteen points required on the
Brief Interview for Mental Status (BIMS). Section GG documents R3 requires partial/moderate assistance
with shower/bathing and supervision/touching assistance with upper body dressing. Care Plan showed R3
had an Activities of Daily Living (ADLs) self-care performance deficit related to impaired mobility, decrease
in ADLs, Physical limitations: Balance problems, gait, strength, endurance.
On 4/19/2024 at 10:10 AM, R3 was observed ambulating in the room, appeared disheveled, upper garment
was worn inside out, hair disheveled. R3 stated she can't remember when the last time was, she got a
shower. R3 stated nobody helped her dress up this morning.
Review of Point of Care Documentation in R3's EHR excludes any documentation bed bath or shower was
given for the whole month of April. Review of R3's progress notes excludes any documentation R3 was
refusing showers, bed baths or assistance with grooming and dressing.
V2, Director of Nursing/DON provided the shower sheets for the month of March and April, which excludes
any shower sheets for R2 and R3. V2 informed surveyor did not find any completed shower sheets for R2
and R3, and R1 was missing shower sheets for 4/4/2024 and 4/11/2024 to which V2 responded, I will take
a look and give you what I have. No additional shower sheets were provided by V2.
On 4/19/2024 at 1:50 PM, V2, Director of Nursing/DON, stated the expectation is the CNAs will assist
residents with their Activities of Daily Living (ADLs), and some residents require more assistance than
other. V2 stated the CNAs are expected to complete the Shower Sheet and document in the Electronic
Health Record (EHR) the shower or bed bath was completed, and agency staff should at least document in
the Shower Sheets. If a resident is refusing showers or bed baths, V2 stated she expects to see
documentation on the progress notes regarding the refusal.
V2, DON, provided the facility policy titled, Activities of Daily Living dated 1/1/2021 which documents in
part:
Policy Statement: Facility ensures residents receive ADL assistance and maintains resident ' s comfort,
safety, and dignity. The goal is to maximize the residents and staff safety, confidence, independence, and
ability to handle everyday activities.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145844
If continuation sheet
Page 3 of 3