F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to report a physical abuse allegation to the State Agency. This
failure applied to one (R1) of three residents reviewed for abuse.
Findings include:
R1 is a [AGE] year-old female, who originally admitted to the facility on [DATE], and continues to reside in
the facility.
R1 has multiple diagnoses including but not limited to the following: COPD (Chronic Obstructive Pulmonary
Disease), migraine, muscle spasms, anxiety, ADHD (Attention Deficit Hyperactivity Disorder), intervertebral
disc degeneration, behavioral and emotional disorders, PTSD, insomnia, and dental restoration.
R2 is a [AGE] year-old male, who originally admitted to the facility on [DATE], and continues to reside in the
facility.
R2 has multiple diagnoses including but not limited to the following: bipolar disorder, strange and
inexplicable behavior, violent behavior, anxiety, brief psychotic disorder, and depression.
On 4/30/2025 at 10:45AM, R1 said, One day last week, I was in the elevator and (R2) physically assaulted
me. (V4, Licensed Practical Nurse) was present at the time of the assault and is aware. (V5, Licensed
Practical Nurse) was on duty at the time of this incident and is aware. (V3, Psychotherapist) and (V7,
Physician's Assistant) were also informed of this physical abuse, but nothing was done. I was never
interviewed about the incident after this day by (V1, Administrator) or (V2, Director of Nursing). The police
were never called, and an incident report was never filed.
At 1:50PM, V1 said, On 4/22/2025, (V4) called me and told me (R1) was alleging that she got beat up, and
that her dentures were broken. I could hear her sobbing on the other end of the phone, screaming for an
anxiety medication. She had no physical marks on her face. She would not talk to me or get on the phone.
She went to sleep that night and she was fine. I checked in with her the following day, and she was fine.
She did not bring anything up regarding the abuse, and her topics she wanted to discuss were all over the
place. Typically, I file an abuse report right away, however, since she could not give me any sort of
description and did not want to talk to me about it, I did not file a report. V1 was asked if R1 alleged
physical abuse, and she said, Yes, I should have reported it.
V1 filed an initial facility reported incident for R1 on 4/30/2025, 8 days after alleged incident.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145850
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145850
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
City View Multicare Center
5825 West Cermak Road
Cicero, IL 60804
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Facility abuse policy, dated 2/1/2025, states: To allegations of abuse, the facility will ensure that all alleged
violations involving abuse are reported immediately, but not later than 2 hours after the allegation is made,
if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24
hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury,
to the administrator of the facility and to other officials (including to the stage survey agency).
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145850
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145850
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
City View Multicare Center
5825 West Cermak Road
Cicero, IL 60804
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to thoroughly investigate an allegation of resident to resident
physical abuse. This failure applied to one (R1) of three residents reviewed for abuse.
Residents Affected - Few
Findings include:
R1 is a [AGE] year-old female, who originally admitted to the facility on [DATE], and continues to reside in
the facility.
R1 has multiple diagnoses including but not limited to the following: COPD (Chronic Obstructive Pulmonary
Disease), migraine, muscle spasms, anxiety, ADHD (Attention Deficity Hyperactivity Disorder),
intervertebral disc degeneration, behavioral and emotional disorders, PTSD, insomnia, and dental
restoration.
R2 is a [AGE] year-old male, who originally admitted to the facility on [DATE], and continues to reside in the
facility.
R2 has multiple diagnoses including but not limited to the following: bipolar disorder, strange and
inexplicable behavior, violent behavior, anxiety, brief psychotic disorder, and depression.
On 4/30/2025 at 10:45AM, R1 said, One day last week, I was in the elevator and (R2) physically assaulted
me. (V4, Licensed Practical Nurse) was present at the time of the assault and is aware. (V5, Licensed
Practical Nurse) was on duty at the time of this incident and is aware. (V3, Psychotherapist) and (V7,
Physician's Assistant) were also informed of this physical abuse, but nothing was done. I was never
interviewed about the incident after this day by (V1, Administrator) or (V2, Director of Nursing). The police
were never called, and an incident report was never filed.
At 1:50PM, V1 said, On 4/22/2025, (V4) called me and told me (R1) was alleging that she got beat up, and
that her dentures were broken. I could hear her sobbing on the other end of the phone, screaming for an
anxiety medication. She had no physical marks on her face. She would not talk to me or get on the phone.
She went to sleep that night, and she was fine. I checked in with her the following day, and she was fine.
She did not bring anything up regarding the abuse, and her topics she wanted to discuss were all over the
place.
V1 filed an initial facility reported incident for R1 on 4/30/2025, 8 days after alleged incident. All
documentation related to this investigation were requested, however, no documentation was received with
dates prior to 4/30/2025.
Facility abuse policy, dated 2/1/2025, states: Facility response to allegations of abuse, the facility will have
evidence that all alleged violations are thoroughly investigated.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145850
If continuation sheet
Page 3 of 3