F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to provide denture care assistance for two (R1
and R3) of three residents reviewed for activities of daily living from a total sample list of seven residents
reviewed.
Residents Affected - Few
Findings include:
The undated facility policy documents that denture care is to be provided before breakfast and at bedtime.
The resident is to be encouraged and assisted as needed. As denture care is provided, examination of the
resident's mouth and gums for paleness, mouth sores, bleeding or areas of discoloration should be done.
Encourage the resident to perform as much of the procedure as possible.
1.) R1's admission assessment dated [DATE] documents that R1 admitted to the facility with upper and
lower dentures.
R1's updated care plan does not document denture care.
On 2/26/24 at 8:50AM, V4 Certified Nursing Assistant (CNA) stated that morning cares consist of washing
(the residents) up, making sure they have their call lights, brushing their teeth, cleaning their dentures, and
brushing their hair and if they can do it on their own, we still take a look and to make sure that it was done.
On 2/26/24 at 8:45AM, R1 was sitting in his room in a wheel chair eating his breakfast while wearing
dentures. A denture cup was sitting on his bedside table.
On 2/26/24 at 9:30AM, R1 stated, They don't clean my dentures here. I usually leave them in all the time.
When I was at the hospital, they told me that I have to take them out and clean them once in awhile. They
cleaned them when I was in the hospital and they haven't been cleaned since.
On 2/26/24 at 8:55AM, V5 CNA stated that she usually works on the 200 hall and that she didn't help R1
with his dentures today because he doesn't have dentures.
On 2/26/24 at 8:56AM, V4 stated that she usually works the 200 hall and that she has never reminded R1
to clean his dentures because he doesn't have dentures.
On 2/26/24 at 8:57AM, V6 Licensed Practical Nurse stated that she was R1's nurse and that she was not
aware that R1 had dentures.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145862
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145862
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hilltop Skilled Nsg & Rehab
910 West Polk Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 2/26/24 at 9:04AM, V3 Assistant Director of Nursing stated that she expected oral and denture care to
be done daily and as needed but that she did not think that R1 had dentures. I think that he is just
edentulous.
On 2/26/24 at 9:15AM, V3 Assistant Director Of Nursing confirmed that R1 has a full set of dentures in his
mouth with one front denture tooth missing and that she took them out and rinsed them off once moments
ago, when she found out that he had dentures.
2.) On 2/26/24 at 11:42AM, R3 stated that he has been edentulous since 2013, and has had the same pair
of dentures since 2013. R3 stated that they fit well and that he primarily wears them when he leaves the
facility to go out into public.
On 2/26/24 at 1:15PM, R3's dentures were soaking in a denture cup in his room. The water had mold
floating on/in the water.
R3' medical record does not document R3 having dentures.
On 2/26/24 at 3:15PM, V2 Interim Director of Nursing stated, It is basic CNA care to be looking at those
(dentures) and the water that they are in at least daily. We will correct this.
On 2/26/24 at 4:00PM, V11 Director of Nursing 4:00PM stated, Even if a resident is independent, we are
still responsible for making sure that they are being taken care of including having their denture care
completed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145862
If continuation sheet
Page 2 of 2