F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure call lights were answered timely for 2 of 5 (R2 and
R3) residents reviewed for call lights in the sample of 12.
Findings Include:
1. R2's admission Record, with a print date of 4/8/25, documents R2's admitted to the facility on [DATE],
with diagnoses that include acute and chronic respiratory failure, heart failure, sleep apnea, diabetes,
morbid obesity, and chronic obstructive pulmonary disease.
R2's MDS (Minimum Data Set), dated 1/3/25, documents R2 has a BIMS (Brief Interview for Mental Status)
score of 15, which indicates R2 is cognitively intact. This same MDS documents R2 requires
substantial/maximal assistance for toileting.
R2's current Care Plan documents a Focus Area of, ADL's (activities of daily living) Self care deficit-needs
supervision and/or assist to complete quality care and/or poorly motivated to complete ADL's R/T (related
to): reduced mobility and Obesity. Date Initiated: 01/23/2024. This Focus area includes the intervention of,
Assist Resident to transfer into wheelchair/Geri-chair/Broda chair and assist to position for comfort .Date
Initiated 07/14/2024 .Assist with ADL's as necessary with staff assist of 1 .Date Initiated: 01/23/2024 .
On 4/7/25 at 1:29 PM, R2 stated call lights aren't answered timely. R2 stated evenings and overnights are
the worst. R2 stated this morning, he put on his call light on, and it was 45 minutes before it was answered.
R2 stated he put his call light on around 5:30 AM, and it didn't get answered until day shift arrived. R2
stated V6 (Certified Nursing Assistant/CNA) answered the call light and helped him get off the toilet. R2
stated he gets left on the toilet frequently. R2 stated they had cut CNA hours back on his unit.
On 4/7/25 at 1:58 PM, V6 (CNA) stated she answers call lights as quickly as she can, but if she is in a room
providing care, it may take a little longer. V6 stated this morning (4/7/25), R2's call light was going off when
she arrived to the facility around 6:00 AM. V6 stated there were a few lights going off, and she started
answering them immediately. V6 stated she answered R2's bathroom light first, since she knew that was an
instant need. V6 stated R2 said he had been waiting for assistance for awhile. When asked if it was typical
to have call lights needing answered as soon as she got to the facility and for residents to say they had
been waiting awhile, V6 stated the night shift staff were in a room providing care to another resident when
she arrived, and it was a little different, so they must have had a rough night. V6 stated she felt like they
were short staffed. V6 stated all
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
145903
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vandalia Healthcare & Senior Living
1500 West St Louis Avenue
Vandalia, IL 62471
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
of the needs were being met, it just took longer to meet them. V6 stated the average time it takes to answer
a call light is fifteen minutes.
On 4/7/25 at 1:45 PM, V5 (Licensed Practical Nurse/LPN) stated they have one nurse and four CNA's
working today. When asked if that was enough staff to meet the needs of the residents timely, V5 stated,
Sometimes. V5 stated when she got to work this morning, R2 was on the commode and was yelling out,
Hey, for assistance which is what he does. V5 stated the day shift CNA's assisted R2 off the commode. V5
stated R2 didn't tell her how long he had been waiting for assistance.
On 4/27/25 at 9:22 PM, V10 (LPN/Licensed Practical Nurse) stated she works night shift, and they don't
always have enough staff to meet the needs of the residents timely. V10 stated it probably takes longer to
answer them during the morning routine. V10 stated she worked night shift beginning on 4/6/25 at 6:00 PM
and ending on 4/7/25 at 6:00 AM. When asked if there were call lights that took longer to answer the
morning of 4/7/25, V10 stated there was a bathroom call light (R2) going off, and it may have taken longer
to answer it. V10 stated it took maybe 15-20 minutes.
On 4/7/25 at 9:30 PM, V11 (CNA) stated they are not able to meet the needs of the residents timely. V11
stated when you don't have enough staff, nothing gets done on time. When asked if she was aware of it
taking 45 minutes to assist a resident off the commode, V11 stated, (R2). When asked why it took so long,
V11 stated they don't have enough staff to get to it timely.
On 4/8/25 at 1:03 PM, when asked if she was aware of a resident sitting on a commode waiting for
assistance for a long period of time, V17 (CNA) stated, Sometimes it takes longer to get to the them. V17
stated if they have enough staff, they answer the call lights almost immediately.
2. R3's admission Record, with a print date of 4/8/25, documents R3 was admitted to the facility on [DATE],
with diagnoses that include atrial fibrillation, heart failure, heart disease, disc degeneration, major
depressive disorder, and restless leg syndrome.
R3's MDS, dated [DATE], documents a BIMS score of 15, indicating R3 is cognitively intact. This same
MDS documents R3 requires supervision or touching assistance for toilet hygiene.
R3's current Care Plan documents a Focus area of ADL Function Rehab: resident is usually able to perform
ADL's independently or with supervision. Date Initiated: 07/25/2024 This Focus area includes the
intervention of, Encourage the resident to use bell to call for assistance .Date Initiated: 07/28/2024. R2's
current Care Plan includes the Focus area of, Urinary Incontinence: the resident has MIXED bladder
incontinence r/t impaired mobility. Date Initiated: 7/28/2024. This focus area includes the following
interventions, Incontinent: Check every 2 house and as required for incontinence . Date Initiated:
07/28/2024.
On 4/7/25 at 11:30 AM, R3 stated she hardly ever pushes her call light; she just goes and gets staff to
assist her when needed. R3 stated when she does push it they answer it timely.
On 4/7/25 at 1:00 PM, V4 (Ombudsman) stated she attends Resident Council Meetings at the facility, and
the residents voice concerns at every meeting that call lights aren't being answered timely. V4 stated R2
and R3 reported to her it is worse on evening shift and night shift. V4 stated R2 reported to her it takes up
to 45 minutes to get assistance off the commode. V4 stated R3 reported she will go searching for help at
times because she can't get anyone to answer the call light.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145903
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vandalia Healthcare & Senior Living
1500 West St Louis Avenue
Vandalia, IL 62471
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
On 4/7/25 at 2:07 PM, V7 (CNA) stated they don't have enough staff to meet the needs of the residents
timely. When asked what care is delayed, V7 stated, resident care, toileting, and showers. V7 stated, I leave
(at the end of her shift) feeling bad (due to delayed care).
On 4/7/25 at 2:36 PM, V8 (CNA) stated they don't have enough staff to answer call lights timely.
Residents Affected - Few
On 4/7/25 at 2:56 PM, when asked if call lights were answered timely, V9 (CNA) stated it depended on
staffing. V9 stated if they only have two CNA's on unit 2, and one goes to lunch, then it takes longer to
answer the call lights.
On 4/7/25 at 9:40 PM, V12 (CNA) stated they aren't able to answer call lights timely when they only have
one CNA on each unit.
On 4/8/25 at 12:23 PM, V15 (CNA) stated they didn't have enough staff to answer call lights timely.
On 4/8/25 at 1:35 PM, V1 (Administrator) stated two CNA's in the facility were enough to meet the needs of
the residents on night shift when everyone was in bed. When asked if the residents were safe with just one
CNA on each unit, V1 stated, To a certain extent I would say yes, but I would like more.
On 4/8/25 at 1:53 PM, V2 (Acting Director of Nurses/MDS Coordinator) stated she would want more staff
when asked if one nurse and two CNA's were enough staff to meet the needs of the residents timely.
The facility Resident Council Minutes documents the following
1/30/25- Old Business .both shifts call lights a problem.
3/4/25 for [DATE] .Old Business: Any unresolved issues from last month: Call lights still an issue.
The facility Answering the Call Light policy dated 9/2022 documents, .The purpose of this procedure is to
ensure timely responses to the resident's requests and needs Steps in the Procedure: 1. Answer the
resident call system immediately
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145903
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vandalia Healthcare & Senior Living
1500 West St Louis Avenue
Vandalia, IL 62471
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in
charge on each shift.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to maintain sufficient staff to meet the needs of the residents
timely. This has the potential to affect all 37 residents currently residing at the facility.
Findings Include:
The facility Resident Matrix provided to this surveyor on 4/7/25 document 37 residents currently reside at
the facility.
1. R2's admission Record with a print date of 4/8/25 documents R2's admitted to the facility on [DATE] with
diagnoses that include acute and chronic respiratory failure, heart failure, sleep apnea, diabetes, morbid
obesity, and chronic obstructive pulmonary disease.
R2's MDS (Minimum Data Set), dated 1/3/25, documents R2 has a BIMS (Brief Interview for Mental Status)
score of 15, which indicates R2 is cognitively intact. This same MDS documents R2 requires
substantial/maximal assistance for toileting.
R2's current Care Plan documents a Focus Area of, ADL's (activities of daily living) Self care deficit-needs
supervision and/or assist to complete quality care and/or poorly motivated to complete ADL's R/T (related
to): reduced mobility and Obesity. Date Initiated: 01/23/2024. This Focus area includes the intervention of,
Assist Resident to transfer into wheelchair/Geri-chair/Broda chair and assist to position for comfort .Date
Initiated 07/14/2024 .Assist with ADL's as necessary with staff assist of 1 .Date Initiated: 01/23/2024 .
On 4/7/25 at 1:29 PM, R2 stated call lights aren't answered timely. R2 stated evenings and overnights are
the worst. R2 stated this morning, he put on his call light on and it was 45 minutes before it was answered.
R2 stated he put his call light on around 5:30 AM, and it didn't get answered until day shift arrived. R2
stated V6 (Certified Nursing Assistant/CNA) answered the call light and helped him get off the toilet. R2
stated he gets left on the toilet frequently. R2 stated they had cut CNA hours back on his unit.
On 4/7/25 at 1:58 PM, V6 (CNA) stated she answers call lights as quickly as she can, but if she is in a room
providing care, it may take a little longer. V6 stated this morning (4/7/25), R2's call light was going off when
she arrived to the facility around 6:00 AM. V6 stated there were a few lights going off and she started
answering them immediately. V6 stated she answered R2's bathroom light first, since she knew that was an
instant need. V6 stated R2 said he had been waiting for assistance for awhile. When asked if it was typical
to have call lights needing answered as soon as she got to the facility and for residents to say they had
been waiting awhile, V6 stated the night shift staff were in a room providing care to another resident when
she arrived, and it was a little different, so they must have had a rough night. V6 stated she felt like they
were short staffed. V6 stated all of the needs were being met, it just took longer to meet them. V6 stated the
average time it takes to answer a call light is fifteen minutes.
On 4/7/25 at 1:45 PM, V5 (Licensed Practical Nurse/LPN) stated they have one nurse and four CNA's
working today. When asked if that was enough staff to meet the needs of the residents timely, V5 stated,
Sometimes. With our census being what it is, now it is better. V5 stated they had some residents
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145903
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vandalia Healthcare & Senior Living
1500 West St Louis Avenue
Vandalia, IL 62471
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
pass away, and some were discharged home. V5 stated they have one resident in the hospital who has a
lot of behaviors, and he should be discharged back to the facility any day now. V5 stated being the only
nurse in the facility, she doesn't feel like she can get to the other side of the facility (to the locked dementia
unit) if there is an emergency. V5 stated when she got to work this morning, R2 was on the commode and
was yelling out, Hey, for assistance, which is what he does. V5 stated the day shift CNA's assisted R2 off
the commode. V5 stated R2 didn't tell her how long he had been waiting for assistance.
On 4/27/25 at 9:22 PM, V10 (LPN/Licensed Practical Nurse) stated she works night shift, and they don't
always have enough staff to meet the needs of the residents timely. V10 stated they are supposed to have
three CNA's and one nurse, but a lot of times they only have two CNA's, which is one CNA per unit and one
nurse. V10 stated there are a few people who require assist of two for incontinence care. V10 stated if they
have enough staff, they get residents up in the morning, but when they don't, they just get them dressed
and leave them in bed. When asked if call lights are answered timely, V10 stated it probably takes longer to
answer them during the morning routine. V10 stated she worked night shift beginning on 4/6/25 at 6:00 PM
and ending on 4/7/25 at 6:00 AM. When asked if there were call lights that took longer to answer the
morning of 4/7/25, V10 stated there was a bathroom call light (R2) going off, and it may have taken longer
to answer it. V10 stated it took maybe 15-20 minutes.
On 4/7/25 at 9:30 PM, V11 (CNA) stated they are not able to meet the needs of the residents timely. V11
stated when you don't have enough staff nothing gets done on time. When asked if she was aware of it
taking 45 minutes to assist a resident off the commode, V11 stated R2. When asked why it took so long,
V11 stated they don't have enough staff to get to it timely. V11 stated they are supposed to have two CNA's
on unit two, and one on unit one, but sometimes is is just one CNA for the whole building. V11 stated they
have residents who require assist of two for incontinence care. When asked how they provide incontinence
care to those residents if they only have one CNA, V11 stated, The nurse sits on one unit while the CNA
does the bed checks for the other unit, and will come help for the residents who require assist of two, and
then goes back to the other unit to check on those residents. V11 stated she wasn't working, but she heard
there was only one CNA working on night shift on 3/29/25, and she worked alone about a week before that.
V11 stated it happens quite often.
On 4/8/25 at 1:03 PM, when asked if she was aware of a resident sitting on a commode waiting for
assistance for a long period of time, V17 (CNA) stated, Sometimes it takes longer to get to the them. V17
stated if they have enough staff, they answer the call lights almost immediately.
2. R3's admission Record, with a print date of 4/8/25, documents R3 was admitted to the facility on [DATE],
with diagnoses that include atrial fibrillation, heart failure, heart disease, disc degeneration, major
depressive disorder, and restless leg syndrome.
R3's MDS, dated [DATE], documents a BIMS score of 15, indicating R3 is cognitively intact. This same
MDS documents R3 requires supervision or touching assistance for toilet hygiene.
R3's current Care Plan documents a Focus area of ADL Function Rehab: resident is usually able to perform
ADL's independently or with supervision. Date Initiated: 07/25/2024 This Focus area includes the
intervention of, Encourage the resident to use bell to call for assistance .Date Initiated: 07/28/2024. R2's
current Care Plan includes the Focus area of, Urinary Incontinence: the resident has MIXED bladder
incontinence r/t impaired mobility. Date Initiated: 7/28/2024. This focus area includes the following
interventions, Incontinent: Check every 2 house and as required for incontinence . Date
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145903
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vandalia Healthcare & Senior Living
1500 West St Louis Avenue
Vandalia, IL 62471
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Initiated: 07/28/2024.
Level of Harm - Minimal harm
or potential for actual harm
On 4/7/25 at 11:30 AM, R3 stated she hardly ever pushes her call light; she just goes and gets staff to
assist her when needed. R3 stated when she does push it, they answer it timely.
Residents Affected - Many
On 4/7/25 at 1:00 PM, V4 (Ombudsman) stated she attends Resident Council Meetings at the facility, and
the residents voice concerns at every meeting that call lights aren't being answered timely. V4 stated R2
and R3 reported to her it is worse on evening shift and night shift. V4 stated R2 reported to her it takes up
to 45 minutes to get assistance off the commode. V4 stated R3 reported she will go searching for help at
times because she can't get anyone to answer the call light.
On 4/7/25 at 2:07 PM, V7 (CNA) stated they don't have enough staff to meet the needs of the residents
timely. V7 stated they changed some staff to as needed to lower the staffing numbers, and they have had to
gradually bring more people back to the floor to assist with resident care. V7 stated they usually have staff
call in, and sometimes only have two CNA's for unit two, and that isn't enough. When asked what care is
delayed, V7 stated, resident care, toileting, weights, vital signs, and showers. V7 stated, I leave (at the end
of her shift) feeling bad (due to delayed care).
On 4/7/25 at 2:36 PM, V8 (CNA) stated they don't have enough staff to meet the needs of the residents
timely. V8 stated call lights don't get answered timely when they are short staffed. V8 stated she usually
works unit one (locked dementia unit), and they have eight residents with one CNA and a nurse that is
shared with the other unit.
On 4/7/25 at 2:56 PM, when asked if call lights were answered timely, V9 (CNA) stated it depends on
staffing. V9 stated if there are only two CNA's working on side two, and one goes to lunch it gets rough.
On 4/7/25 at 9:40 PM, V12 (CNA) stated they aren't able to answer call lights timely when they only have
one CNA on each unit.
On 4/8/25 at 12:23 PM, V15 (CNA) stated they didn't have enough staff to answer call lights timely.
On 4/8/25 at 11:56 AM, V6 (CNA) stated she worked on 4/6/25, but had to leave around 9:30 AM for a
family emergency. V6 stated she was working with two agency nurses, V15 and V16 (CNA's).
On 4/8/25 at 12:23 PM, V15 (CNA) stated she worked on 4/6/25 with one CNA on each side of the facility.
V15 stated no one came in to assist them. V15 stated she was working on unit one, and she felt bad for the
CNA working (V16) working on the other unit. V15 stated they started their shift at 6 AM with three CNA's
and two nurses. V15 stated V6 (CNA) had to leave early for a family emergency, and one of the nurses left
at 2:00 PM. V15 stated it is unusual for them to have two nurses, they usually have one nurse and three
CNA's. V15 stated they normally have one CNA on unit one and two on unit two. V15 stated if the CNA
working unit one gives a resident a shower, the other residents are not being monitored. V15 stated the
residents on that unit are all on 15 minute checks, and there are several who are fall risks. V15 stated one
nurse and two CNA's are not enough to meet the needs of the residents. When asked what needs aren't
met timely when they are short staffed, V15 stated, call lights, incontinence care, showers, all the important
stuff. V15 stated they notified administration they were short staffed on 4/6/25, and V1 (Administrator) sent
out a group message asking people to come in. V15 stated no one came in.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145903
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vandalia Healthcare & Senior Living
1500 West St Louis Avenue
Vandalia, IL 62471
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
On 4/8/25 at 12:51 PM, V16 (CNA) stated she worked on 4/6/25. V16 stated V15 was the CNA on unit one
with an unknown agency nurse. V16 stated she and V6 were the CNA's on unit two, and V6 had to leave for
a family emergency around 9:30 AM. V16 stated she was the only CNA on unit two until 6:00 PM. V16
stated they had two nurses working on 4/6/25, but one of them left at 2:00 PM. V16 stated that is not
enough staff to meet the needs of the residents timely. When asked what needs weren't met, V16 stated, I
mean, all of them. V16 stated she had worked night shift in the past as the only CNA, but not recently. V16
stated she knows night shift often only has one CNA. When asked if one CNA was enough to meet the
needs of the residents timely on night shift, V16 stated, No. V16 stated V1 (Administrator) and the on call
nurse V2 (Acting Director of Nurses/MDS Coordinator) were aware of them being short staffed on 4/6/25,
and neither one came in to assist.
On 4/8/25 at 1:53 PM, V2 (Acting Director of Nurses/MDS Coordinator) stated she was not aware of only
one CNA working on any shift. V2 stated if for some reason staff call in and/or don't show up, one of the
administration staff will come in. V2 stated, I am not going to leave them hanging. When asked if she was
aware they were short staffed on 4/6/25, V2 stated she was out of town. When asked if one nurse and two
CNA's were enough staff to meet the needs of the residents, V2 stated she would want more.
On 4/8/25 at 1:35 PM, V1 (Administrator) stated two CNA's in the facility were enough to meet the needs of
the residents on night shift when everyone was in bed. When asked about staffing on 4/6/25, V1 stated they
didn't notify her there was an issue until later that day. V1 stated she put out two messages; one for a 10
AM to 6 PM shift and one for a 2 PM to 6 PM shift, and no one wanted to work. When asked if her offering a
shift at 10 AM meant she knew at 10 AM they were short staffed, V1 stated it was probably a little before
that. When asked if any administration came in to assist the staff in meeting the needs of the residents, V1
stated she didn't because she was out of town, and none of the other administration staff would answer the
phones/messages. When asked if the residents would be safe with just one CNA on each unit, V1 stated,
To a certain extent I would say yes, but I would like more.
The facility undated Nurse Staffing policy documents, Policy: it is the policy of (name of an organization) to
provide sufficient licensed and unlicensed nursing staff on each shift of the day to attain or maintain the
highest practical physical, mental and psychosocial well being of each resident. Nurse staffing shall be
based upon resident evaluation by the Administrator and Director of Nursing as specified by the (name of
surveying agency).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145903
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vandalia Healthcare & Senior Living
1500 West St Louis Avenue
Vandalia, IL 62471
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0809
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and
requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to
eat at non-traditional times or outside of scheduled meal times.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure residents were provided with a bedtime snack. This
has the potential to affect all 37 residents who currently reside at the facility.
Findings Include:
The facility Resident Matrix provided to this surveyor on 4/7/25 documents 37 residents currently reside at
the facility.
On 4/7/25 at 1:00 PM, V4 (Ombudsman) stated she frequently attends the Resident Council Meetings at
the facility. V4 stated R3 and R4 reported to her they were not getting snacks served at the facility unless
the State Survey Agency was in the facility.
On 4/7/25 at 11:30 AM, R3 and R4 stated they are served bedtime snacks. R3 and R4 stated they get them
on the tray with their evening meal.
On 4/7/25 at 1:29 PM, R2 stated he recently had an issue getting snacks, but after he complained he
started getting them again.
R2's admission Record, with a print date of 4/8/25, documents R2's admitted to the facility on [DATE],3 with
diagnoses that include acute and chronic respiratory failure, heart failure, sleep apnea, diabetes, morbid
obesity, and chronic obstructive pulmonary disease. R2's MDS (Minimum Data Set) dated 1/3/25
documents R2 has a BIMS (Brief Interview for Mental Status) score of 15, which indicates R2 is cognitively
intact.
R3's admission Record, with a print date of 4/8/25, documents R3 was admitted to the facility on [DATE]
with diagnoses that include atrial fibrillation, heart failure, heart disease, disc degeneration, major
depressive disorder, and restless leg syndrome. R3's MDS dated [DATE] documents a BIMS score of 15,
indicating R3 is cognitively intact.
R4's admission Record, with a print date of 4/8/25, documents R4 was admitted to the facility on [DATE]
with diagnoses that include atrial fibrillation, chronic obstructive pulmonary disease, and diabetes. R4's
MDS, dated [DATE], documents a BIMS score of 13, indicating R4 is cognitively intact.
On 4/7/25 at 1:45 PM, V5 (LPN/Licensed Practical Nurse) stated residents used to be offered snacks, but
they have been told it is no longer in the budget. V5 stated they get one snack at 8:00 PM that is served to
them on their supper tray. V5 stated most of the residents eat it with supper, and then they don't have
anything to eat at bedtime. V5 stated the kitchen is locked, so the staff will buy snacks for the residents to
have.
On 4/7/25 at 2:07 PM, V7 (CNA/Certified Nurse Aide) stated they used to get snacks at 10 AM and 2 PM,
but they don't anymore. V7 stated the staff are buying snacks and bringing them in for the residents. V7
stated supper is served at 4:30 PM, and they don't get anything else to eat until the next morning when
breakfast is served.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145903
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vandalia Healthcare & Senior Living
1500 West St Louis Avenue
Vandalia, IL 62471
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0809
On 4/7/25 at 2:36 PM, V8 (CNA) stated the kitchen never has snacks for the residents.
Level of Harm - Minimal harm
or potential for actual harm
On 4/7/25 at 9:22 PM, V10 (LPN/Licensed Practical Nurse) stated the facility is cutting back on snacks, so
they pass them out with the supper trays. V10 stated they don't leave any snacks out for the staff to offer
residents if they get hungry later. V10 stated they don't have access to the kitchen, and if there is a resident
who is diabetic with a low blood sugar, she doesn't have much to choose from to offer them to eat. V10
stated she has the applesauce and pudding she uses to pass medications with that she can offer them.
Residents Affected - Many
On 4/7/25 at 9:30 PM, V11 (CNA) stated the residents are served their 8:00 PM snack at 4:30 PM with their
supper meal. V11 stated a lot of them eat it when it is served, and then they are hungry at bedtime. V11
stated they have a lot of residents who are diabetic and the kitchen is locked up. V11 stated they used to
leave one door open for the night shift staff to access it if they needed to, but now it is locked, and they
don't leave food out for the residents anymore.
On 4/7/25 at 9:40 PM, V12 (CNA) stated snacks are passed to the residents on their supper tray. V12
stated they eat them with their supper meal, and then they go till breakfast the next morning with no snack.
V12 stated the kitchen no longer leaves snacks out for them, and they lock the kitchen up.
On 4/8/25 at 12:23 PM, V15 (CNA) stated they were told the company who purchased the facility cut the
budget for the kitchen, so they are only allowed to have an 8:00 PM snack now. V15 stated if someone asks
for a snack between meals she doesn't have anything to offer them. When asked if she was aware of
snacks in the kitchenette/linen closet, V15 stated they only bring snacks for 8:00 PM, for each resident and
it is served with their supper trays. V15 stated they don't put snacks in the kitchenette/linen closet for the
residents. V15 stated there is one individual juice cup in the refrigerator on unit one that has been there for
awhile, but other than that, she only has water and coffee to offer the residents.
On 4/8/25 at 12:51 PM, V16 (CNA) stated residents get their bedtime snack with their supper and eat them
with supper. V16 stated then they don't have anything for the rest of the night. V16 stated she usually works
on side 2, and they don't have anything in the kitchenette to serve the residents.
On 4/8/25 at 1:03 PM, V17 (CNA) stated they have multiple residents who ask for snacks, and they don't
have anything to give them. V17 stated they used to stock the kitchenette/linen closet, but they don't do that
anymore. V17 stated they were told it was a budget thing.
On 4/8/25 at 10:33 AM, V14 (Dietary Manager) stated meals are served at 7:30 AM, 11:30 AM, and 4:30
PM. V14 stated they serve a house snack for 8:00 PM. When asked what a house snack was, V14 stated it
is a snack served to everyone. V14 stated it is served to them on their supper trays or passed from room to
room. V14 stated if they pass them from room to room, they are passed around 5:00 PM. V14 stated they
pass them with supper or right around supper because some of the residents like to eat it at supper time.
When asked if it is really an 8:00 PM snack if they are served it and eat it with supper, V14 stated, No. V14
stated they also keep snacks at both nurses station (kitchenette/linen closet), so if they get hungry at night
they have options. V14 sated they have lunch meat, cheese, peanut butter, juice, koolaid, and water. When
asked if the food options would be in the kitchenette/linen closet now, V14 stated yes it was in there at all
times. V14 stated it gets refreshed three times daily. This surveyor walked with V14 to the linen closet on
side one where the snacks were kept. There was a bottle of jelly in the refrigerator, along with one individual
juice cup. There was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145903
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145903
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vandalia Healthcare & Senior Living
1500 West St Louis Avenue
Vandalia, IL 62471
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0809
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
thickener for drinks on the counter along with condiments and a few pudding cups. There was a can of
peanut butter on top of the refrigerator and box of oatmeal on the counter. When asked where the bread
was to make peanut butter and jelly sandwiches, V14 stated there was none. At 10:45 AM, this surveyor
walked with V14 to the kitchenette located on side two. There were many bottles of water, soda, and juice
noted in the refrigerator, as well as take out containers, and containers of food. None of these items were
labeled, and V14 stated they were either staff food and drinks, or residents who had asked for them to be
refrigerated. There was a can of peanut butter on top of the refrigerator; no pudding cups, no juice, a gallon
jug of water in the refrigerator. V14 confirmed there was no bread and no jelly in this kitchenette. When
asked about the individual packets of oatmeal on top of the refrigerator, V14 stated the residents get tired of
the plain oatmeal, so staff will purchase the flavored oatmeal and bring it to the facility for the residents to
have variety. V14 stated the nurses also have keys to the kitchen should they need anything after the
kitchen staff have left for the day. V5 (LPN) was working as the nurse for side one and side two. With this
surveyor and V14 observing, V5 attempted the keys on the nurses key ring and was not able to open the
kitchen door. When asked if she had any concerns brought to her related to residents not getting snacks,
V14 stated she had, but it was from CNA staff who she was concerned had been taking food from the
kitchen for their personal use. This surveyor reviewed with V14 the observation of the kitchenette and linen
closet where snacks are to be stored for resident use, and V14 stated she knew it looked bad, but the
kitchen staff were probably just restocking them. V14 stated they used to pass snacks from a cart at 8:00
PM, but the residents were complaining the CNA staff didn't pass them out, so they started putting them on
their dinner trays but some do eat them with their supper.
On 4/8/25 at 11:00 AM, V1 (Administrator) stated the residents are supposed to be served snacks and the
facility staff are supposed to restock the kitchenette/linen closet with snacks for the residents.
The facility Evening Snack Policy, dated 10/15, documents, It is the policy of (name of an organization) to
offer each resident an evening snack and document whether the resident accepted or declined the evening
snack. Procedure: 1. An evening (H.S.) snack is incorporated into the daily menu. 2. Bulk snacks will be
provided by the Food Service Department according to the number and types of diet being served. The
snacks should be compatible with the resident's diet order and preference. 3. Appropriate snacks may
include: assorted cookies, crackers, cakes, brownies, half sandwiches, fruit, ice cream, sherbet, and
pudding. 4. Dietary staff will deliver H.S. snacks to the nursing units. 5. All residents will be offered an H.S.
snack. 6. Acceptance of and/or declining of the H. S. snack is recorded by the CNA.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145903
If continuation sheet
Page 10 of 10