F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review the facility failed to place call light within resident reach.
This deficiency affects one (R158) of three residents in the sample of 17 reviewed for accommodation of
needs.
Residents Affected - Few
Findings include:
On 1/17/24 at 12:44PM, Observed R158 sitting in the wheelchair in her room on the left side of the bed
closer to the door. She appears pale and weak. She said that she does not feel well, she feels dizzy. She
said that she has been waiting for the CNA (Certified Nurse Assistant) to transfer her back to bed.
Observed call light away from her and out of her reach. Call light is located on the right side of the bed.
Surveyor went to the nursing station and asked for R158's CNA. They said that the assigned CNA went
down for lunch break. V10 (Unit Manager /CNA) offered assistance to the surveyor. Both went to R158's
room. Surveyor showed the observation of R158's call light not within reach. V10 said that call light should
be always within resident's reach.
On 1/17/24 at 12:59PM, Informed V2 (Director of Nursing) of the above observation. V2 said that call light
should be within resident reach.
Facility's policy on use of call light 9/20 indicates:
Purpose: To respond promptly to resident's call or assistance.
Procedure:
7. Be sure call lights are placed within resident reach at all times.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
145907
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145907
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Estates of Evanston
2520 Gross Point Road
Evanston, IL 60201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure that a resident receives the necessary
amount of assistant during a meal. This deficiency affects one (R26) of three residents in the sample of 17
reviewed for Providing Resident's meal.
Residents Affected - Few
Findings include:
On 1/17/24 at 12:47PM, Observed V11 (Activity Aide) went inside the R26's room knocking and placed the
lunch tray on the bedside tray table on the right side of the bed and left. R26 is lying in bed. Before V11 left
the room, surveyor informed him of observation made. V11 said that he left the lunch tray on the bedside
table because R26 is sleeping, and he did not want to wake her up. R26 heard the conversation and said,
I'm not sleeping, I'm just lying in bed. V10 (Unit Manager) came and was informed of the observation made.
V10 explained to surveyor that when staff provide a lunch tray to the resident, staff should provide
assistance as needed and set up the lunch tray for the resident. V10 asked R26 if she needs assistance in
her lunch tray. R26 said Yes, that would be great, instead of just leaving the tray.
On 1/17/24 at 12:57PM, Informed V2 (Director of Nursing) of the above observation. V2 said staff should
inform the resident when the meal tray is brought to their room and ask if they need assistance.
R26 was admitted on [DATE] with diagnosis listed in part but not limited to muscle weakness, need for
assistance with personal care, morbid obesity. Care plan indicates she has ADL (Activity of daily Living)
functional performance deficit related to weakness, deconditioned due to recent hospitalization.
Intervention: Assist with ADL task. Provide needed level of assistance and support to complete ADL.
admission MDS (Minimum Date Set) assessment dated [DATE] indicated Section GG 130 Self Care -5 Set
up or clean up assistance.
Facility's policy on Meal service indicates:
Purpose:
4. To assure that each resident receives the amount of assistance necessary.
Procedure:
1. Assist resident to comfortable position.
Note: To encourage social interaction and mobility, all residents should be encouraged to eat meals in the
dining room per facility policy.
2. Ensure accuracy of diet served to each resident.
3. Served tray to resident with food covered, remove cover(s) from food
4. Identify resident to ensure correct diet is being served.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145907
If continuation sheet
Page 2 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145907
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Estates of Evanston
2520 Gross Point Road
Evanston, IL 60201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
5. Place all utensils and food containers within easy reach of resident, assist as necessary.
Level of Harm - Minimal harm
or potential for actual harm
6. Cover or assist resident to cover clothing with napkin, or clothing protector as desired.
7. Allow the resident to enjoy his/her meal after you are sure you have provided adequate assistance
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145907
If continuation sheet
Page 3 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145907
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Estates of Evanston
2520 Gross Point Road
Evanston, IL 60201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to follow manufacturer recommendation in using
a low air loss mattress to resident with multiple pressure ulcers and arterial wound. This deficiency affects
one (R42) of three residents in the sample of 17 reviewed for Pressure ulcer prevention and treatment
management.
Residents Affected - Few
Findings include:
On 1/18/24 at 11:09AM, Observed V10 (Unit Manager/Certified Nursing Assistant) and V13 (Wound Care
Nurse) preparing R42 for wound care. R42 is on LAL (low air loss mattress) with a thick towel and flat sheet
underneath him. R42 wears disposable brief. Informed observation to both V10 and V13. Both said that a
resident on LAL mattress should only have flat sheet over it. There should be no multiple layers of linen
over the mattress.
On 1/18/24 at 1:30PM, Informed V2 (Director of Nursing/DON) of the above observation. V2 said that a
resident on LAL mattress should only have a flat sheet over the mattress. No multiple layers of linen as the
manufacturer's recommendation.
On 1/18/24 at 2:00PM, V2 (DON) and V16 (Nurse Consultant) said that they don't have policy for using LAL
mattress.
R42 was initially admitted on [DATE] with diagnosis listed in part but not limited to Stage 3 Pressure ulcer of
left heel, Peripheral vascular disease. Active physician orders indicate: Evidenced based practice for
chronic wound. Cleanse right heel with normal saline, apply Betadine solution 10% topically every Monday,
Wednesday and Friday and as needed for arterial non pressure ulcer. Cleanse left heel with ½
strength (name brand) solution, apply Silvadene, Calcium Alginate and cover with foam dressing to left heel
every day shift and as needed. Cleanse with solution, pat dry, apply (name brand ointment) and
hydrocolloid dressing to sacral to perineum every Monday, Wednesday, Friday and as needed. Apply (name
brand cream) as needed for contamination. Care plan indicates: Actual alteration in skin integrity related to
Left heel pressure ulcer, sacral pressure ulcer, Perineum MASD (Moisture Associated Skin Disorder), right
heel arterial non pressure ulcer. Is high risk for alteration in skin integrity related to limited mobility, use of
anti-coagulants, incontinence. Intervention: Pressure reduction foam mattress or pressure redistribution
support (low air or alteration air) in bed.
R42's wound report dated 1/12/24 indicated 1. Left heel- Stage 3 pressure ulcer. Date reported 12/29/23.
Measurement-3x3.5x01cm. 30% granulation, 50% necrotic/eschar, 20% slough. Moderate
serosanguineous. Subcutaneous tissue exposed. Treatment: Cleanse with ½ (name brand solution),
apply Silvadene, calcium alginate and cover with foam dressing. 2. Perineum- Diaper dermatitis MASD,
Superficial mycosis. Dare reported 12/29/23. 100% less erythema and scales. Undefined margins. Denuded
peri wound. Treatment: Cleanse with normal saline twice a day and as needed. Apply Mycolog II. 3. Sacral
extends to perineum- Stage 3 pressure ulcer. Date reported 12/29/23. Measurement- 8x7x0.1cm. 40%
patchy granulation, 30% necrotic/eschar, 10% slough, 20% epithelization. Undefined margins. Denuded
peri wound. Light serosanguineous exudate. Treatment: Cleanse with (solution). Apply (name brand
ointment) cover with hydrocolloid dressing. (name brand cream) 0.75% as needed for contamination. 4.
Right heel - non pressure arterial. Date reported 12/29/23. Measurement-3x6x0cm. 100% maroon. Dry peri
wound. Treatment: Cleanse with normal saline. Apply betadine paint and cover with foam dressing.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145907
If continuation sheet
Page 4 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145907
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Estates of Evanston
2520 Gross Point Road
Evanston, IL 60201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Facility unable to provide policy in using Low air loss mattress.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145907
If continuation sheet
Page 5 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145907
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Estates of Evanston
2520 Gross Point Road
Evanston, IL 60201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review the facility failed to ensure a resident received the
correct oxygen flow as ordered for 1 of 2 residents (R14) reviewed for respiratory care in a sample of 17.
Residents Affected - Few
Findings include:
On 1/17/2024 at 12:05 PM R14 was observed in bed with oxygen via nasal canula set at 5 liters.
On 1/17/2024 at 12:07 PM V12 (Registered Nurse) observed with surveyor R14's oxygen infusing at 5
liters. V12 said oxygen should on 2-3 liters.
On 1/28/2024 at 11:20 AM V2 (Director of Nursing) said that if resident is using oxygen, it should be in
place all the time if continuous and nurse to follow physician's order as far as oxygen setting.
A Transfer and Discharge Report indicated R14 has a diagnosis of Dependence on Supplemental Oxygen
and Acute Respiratory Failure with Hypoxia. An Order Summary Report indicates R14 has a Physician
order dated 11/10/2023 for Respiratory: Oxygen per nasal cannula at 2 liters per minute continuous every
shift. A Care Plan dated 11/10/2023 with an intervention of Administer oxygen per Medical Doctor -MD
orders.
Facility Policy: Oxygen Therapy Devices - Nasal Cannula 09/2020
Policy:
Oxygen delivered per nasal cannula, will be used to prevent or reverse hypoxia and improve tissue
oxygenation.
Procedure:
1.Verify physician's order.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145907
If continuation sheet
Page 6 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145907
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Estates of Evanston
2520 Gross Point Road
Evanston, IL 60201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review the facility failed to label and date food placed in one of
three resident unit refrigerator. This deficiency has the potential to affect 25 residents receiving a general
diet.
Findings include:
On 1/17/24 at 1:31PM, Checked refrigerator in the 3rd floor dining room pantry with V8 (Dietary Aide/DA).
Observed sliced turkey pale and dry, placed in small plate not completely covered, not labeled, and not
dated; three (3) small plates of fruits not labeled and not dated. V8 said that all food inside the refrigerator
should be covered, labeled, and dated.
On 1/17/24 at 2:00PM, Informed V4 (Dietary manager) of the above observation. V4 said that food inside
the refrigerator should be covered, labeled, and dated.
Facility's policy on Labeling and dating indicates:
Purpose: To reduce the risk of food borne illness.
Procedure:
1. Ready to eat time/temperature for safety (TCS) food that is held for less than 24 hours may be labeled
with the common name, date, and time it is placed in the refrigerator.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145907
If continuation sheet
Page 7 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145907
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Estates of Evanston
2520 Gross Point Road
Evanston, IL 60201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record the facility staff failed to wear the required PPE (Personal Protective
Equipment) and failed to clean the PPE for 2 residents (R26 and R45) of 5 residents reviewed for
transmission-based precautions in a sample of 17 residents.
Residents Affected - Few
Findings include:
On 1/17/24 at 12:38 PM V11 (Activity Aide) exited the room of R45. V11 removed the reusable face shield
and placed it on the PPE (Personal Protective Equipment) cart. V11 did not clean the reusable face shield.
R45 has a positive Covid 19 test result. There are postings indicating contact and droplet precautions for
R45.
On 1/17/24 at 1:00 PM V2 (Director of Nursing) said that staff are to clean the reusable face shields with
the surface wipes after each use before returning them to the cart.
On 1/17/24 at 1:10 PM V19 (Maintenance) entered the room of R45 wearing a facemask. V19 was not
wearing an N95 mask, face shield, gown, or gloves. V19 said I'm just going to check the ceiling and went
into the resident's bathroom. There were signs on R45's door indicating contact and droplet precautions
with illustrations of PPE required to enter the room.
On 1/19/24 at 10:00 AM V2 (Director of Nursing) said any staff that enter a room with contact and droplet
and precautions ordered should wear mask, eye protection, gown, and gloves when entering the room. If
the resident is positive for Covid 19 an N95 mask is required.
The Order Report Summary for R45 indicates resident in single room isolation for active infection or
suspected infection with symptoms, receiving all care within room.
Policy: Infection Prevention and Control Manual Transmission-Based Precautions Revised 12/14/2023
Contact Precautions
Procedure: 2. All individuals entering the resident's room must use PPE appropriately, including gloves and
a gown. Donning PPE upon room entry and doffing before exiting the resident's room is done to contain
pathogens. Do not wear the same gown and gloves for more than one person.
On 1/17/24 at 12:47PM, Observed V11 (Activity Aide) went inside the R26's room which is contact isolation
without donning gloves to serve lunch tray. V11 is wearing surgical mask and gown. Informed V11 of
observation made that he did not put gloves when entering contact isolation room. V11 said that he there is
no gloves available. V10 (Unit Manager) came and was informed of the above observation made. V10 said
that V11 does not need to wear gloves because he will only bring the lunch tray and will not provide direct
care. Showed to both V10 and V11 the signage posted at the door entrance indicating of contact isolation
requiring hand hygiene, donning mask, gloves, and gown prior entering the room.
On 1/17/24 at 12:57PM, Informed V2 (Director of Nursing/Infection Control Coordinator) of the above
observation. V2 said that mask, gown, and gloves should be donned prior to entering the contact isolation
room.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145907
If continuation sheet
Page 8 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145907
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Estates of Evanston
2520 Gross Point Road
Evanston, IL 60201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
R26 is admitted on [DATE] with diagnosis listed in part but not limited to MRSA
Level of Harm - Minimal harm
or potential for actual harm
(Methicillin- Resistant Staphylococcus Aureus) of the wound. Active physician order indicates: Contact
isolation precaution due to MRSA of the wound. Care plan indicates: She is on antibiotic therapy with
isolation contact precaution due to MRSA of the wound. Intervention: Monitor isolation set up and replenish
supplies as needed.
Residents Affected - Few
Facility's policy on Infection Prevention and Control Manual Transmission-Based Precautions indicates:
Contact Precautions policy:
The purpose of contact precaution is to prevent transmission of infections that are by direct (e.g., person to
person) or indirect contact with the resident or environment.
Procedures:
2. All individuals entering the resident's room must use PPE (Personal Protective Equipment) appropriately,
including gloves and a gown. Donning PPE upon room entry and doffing before exiting the resident's room
is done to contain pathogens.
Facility's contact precaution sign adopted from CDC (Centers for Disease Control and Prevention indicates:
Contact precautions everyone must: Clean their hands, including before entering and when leaving the
room.
Providers and staff must also:
* Put on gloves before room entry. Discard gloves before room exit.
*Put on gown before room entry. Discard gown before room exit. Do not wear the same gown and gloves for
the care of more than one person.
*Use dedicated or disposable equipment. Clean and disinfect reusable equipment before use on another
person.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145907
If continuation sheet
Page 9 of 9