F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review the Facility failed to prevent pressure ulcer development
for 1 of 3 residents (R44) reviewed for skin impairment, in the sample of 33.
Residents Affected - Few
Findings include:
R44's face sheet, dated 8/22/2024, documented R44 has diagnoses of displaced subtrochanteric fracture
of left femur, paraplegia, acute infarction of spinal cord, depressive disorder, generalized anxiety disorder,
obstructive and reflux uropathy, lymphoma, chronic obstructive pulmonary disease, and cognitive
communication deficit disorder.
R44's Physician Order Sheet, dated 8/17/2024, documented an order for an indwelling urinary catheter
secondary to obstructive and reflux uropathy.
R44's Physician Order Sheet dated 8/21/2024 documents, Cleanse wound to sacrum with Normal Saline.
Apply Calcium Alginate and cover with dry dressing.
R44's Braden Scale (Tool to determine skin breakdown risk) dated 8/17/2024 documents R44 is
occasionally moist and at moderate risk for skin for skin breakdown.
R44's Care Plan dated 7/1/2024, documents, I have potential for pressure ulcer development related to
immobility and that R44 needs monitoring, reminding, and assistance to turn and reposition at least every 2
hours.
R44's Progress Note, dated 8/17/24, documented R44 has moisture associated skin damage to coccyx.
R44's Progress Note, dated 8/18/24 documented resident was yelling out and complained of buttock pain.
On 8/21/24 R44 was observed sitting up in her wheelchair on the C hall from 11:30 am until 12:05 pm. R44
was observed as she was transported to the dining room in her wheelchair at 12:05 pm. R44 was observed
sitting in her wheelchair in the dining room from 12:05 pm until 1:22 pm without the benefit of being
repositioned. Observed R44 as she was transported to the C hall in her wheelchair at 1:22 pm. R44 was
continuously observed sitting in her wheelchair from 11:30 am until 2:15 pm without the benefit of being
repositioned or being asked if she would like to be repositioned.
On 8/21/24 at 3:35 PM, R44 was observed as she was transferred to bed via a mechanical lift by V5, CNA
and V15, CNA. V5 and V15 performed urinary catheter care on R44 and then rolled her onto her left side.
R44 was observed with an approximate 5 cm (centimeters) by 3 cm by 0.2 cm wound to her
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
145909
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
coccyx. The wound bed was pink and moist. R44 did not have a dressing covering the wound and a small
amount of dried feces was observed in the wound bed.
On 8/22/24 at 8:50 AM, V17, Regional Nurse stated she would expect R44 to be repositioned at least every
2 hours while up in her wheelchair and while in bed.
Residents Affected - Few
The Facility's Prevention of Pressure Ulcers/Injuries policy, dated July 2017, documented it is the purpose
of this procedure to provide information regarding identification of pressure ulcer/injury risk factors and
interventions for specific risk factors. Preparation: Review the resident's care plan and identify the risk
factors as well as the well as the interventions designed to reduce or eliminate those considered modifiable.
Risk Assessment: 1. Assess the resident on admission (within eight hours) for existing pressure ulcer/injury
risk factors. Repeat the risk assessment weekly and upon any changes in condition. It continues, 4. Inspect
the skin on a daily basis when performing or assisting with person care or ADLS. A. Identify any signs of
developing pressure injuries. B. Inspect pressure points (sacrum, heels, buttocks, coccyx, elbows, ischium,
trochanter, etc.) C. Wash the skin after any episodes of incontinence D. Moisturize dry skin daily; and e.
Reposition resident as indicated on the care plan. Prevention: Moisture 1. Keep the skin clean and free of
exposure to urine and fecal matter. It continues, Mobility/Repositioning: 1. Choose a frequency for
repositioning based on the resident's mobility, the support surface in use, skin condition and tolerance, and
the resident's stated preferences. 2. At least every two hours as resident allows, reposition residents who
are chair-bound or bed bound. 3. Reposition more frequently as needed, based on the condition of the skin
and the resident's comfort.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observations and staff and resident interview, the facility failed to provide treatment to
prevent further decrease in range of motion for 1 of 3 (R9) residents reviewed for range of motion in a
sample of 33.
Findings include:
R9 was admitted to the facility on [DATE] with multiple diagnoses including right knee pain, cerebral
infarction, cognitive communication deficit, presence of other heart valve, GERD (gastroesophageal reflux
disease), generalized muscle weakness, other abnormal gait and mobility, vitamin D deficiency, HLD,
(hyperlipidemia), HTN, (hypertension), chronic congestive heart failure and polyneuropathy.
Physician orders from 1/16/2024 included PT (physical therapy) and OT (occupational therapy) to evaluate
and treat.
On 8/19/24 at 11:23 AM, R9 was noted with decreased movement of right hand. R9 stated that they have
done exercises but doesn't remember when this was. R9 stated this wasn't helping so she quit.
The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated that R9 had limitation in range
of motion on lower and upper extremities on the right side.
R9's care plan dated 02/01/18 was reviewed. One of the care plan problems specified R9 has an ADL
(Activities of daily living) Self Care Performance Deficit. The goal is that R9 will maintain current level of
function in through the next review date. The interventions include a restorative program - AROM) Active
Range of Motion BLE, (bilateral lower extremities) 2 sets 10 reps (repetitions); AROM: BLE hip
abduction)/adduction; AROM: hip flex, ankle pumps, knee extension. Transfer: R9 requires mechanical lift
assist for transfers.
On 8/21/2024 at 10:35 AM, V13, Director of Rehabilitation stated she reviewed the records on (R9's)
therapy. She stated her records show that her therapy ended in 4/2024. She is not able to view additional
records due to the change in electronic medical systems. She stated the floor CNAs perform the restorative
programs. V13 provides a copy of the individual residents' restorative program to the MDS coordinator who
places it in the restorative binder.
On 8/21/2024 at 10:45 AM, V2, Director of Nursing stated the Certified Nursing Assistants (CNA) on the
halls are currently providing restorative care to the residents.
On 8/21/2024 at 10:50 AM, V10, MDS coordinator, stated she receives the resident's restorative program
(V13) and places it a restorative binder that she keeps in her office. V10 puts these restorative tasks in the
care plan which then flows over on the electronic medical record for the CNAs tasks for the day.
On 8/21/2024 at 11:50 AM, V14, CNA, stated she said she was unsure who performs ROM exercises. V14
checked with V8, LPN for guidance. V8 stated that the CNAs perform the restorative care on residents
when getting them out of bed. She stated that this can be done when you stretch her out as you get her out
of bed. Surveyor requested to observe R9 returning to bed so restorative care can be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
performed.
Level of Harm - Minimal harm
or potential for actual harm
On 8/21/24 at 12:35 PM, V20, CNA was asked regarding restorative services for residents. She stated the
floor CNAs perform this. They know this by looking at the resident's care plan. This activity is then
documented on the check list under the restorative program entry.
Residents Affected - Few
8/21/2024 at 12:30 PM, V18, (R9's Daughter) stated that her mother has been here since 1/17/22. She
stated R9 has a good appetite. She is limited with her activity - more so than since she first arrived. She
stated that at least before R9 could stand and use the walker. Now she can barely stand. She stated she
has a stroke in 1/2024 which affected her right hand and right leg. She stated that yesterday she asked the
staff if they could do therapy because her mom gets so tired of sitting. Staff had told her they would do that
when they put her to bed.
On 8/21/24 at 2:10 PM, V9 was observed sitting in chair in room. V14, CNA and V16, CNA performed right
leg flexion and extension was performed with leg supported at knee and ankle and leg straight x 10. (1 set)
Left leg flexion and extension was performed x10 reps (1 set). Knee and ankle supported but left leg was
partially bent. Only one set was performed but not two. Leg Abduction was performed while sitting in
wheelchair x10 (1 set). Dorsal flexion/plantar performed x10 on each foot Transferred to bed per mechanical
lift using correct technique. At this time bilateral right and lower leg extension performed supporting knee
and ankle x 10. (1 set). Legs were not bent toward chest and straightened. Hip abduction or adduction were
not performed in bed. Ankle inversion and eversion was not performed. There was only one set of exercises
performed, not 2 sets as documented in the care plan.
The facility's Resident Mobility and Range of Motion policy documented that the policy statement is that d1)
residents will not experience an avoidable reduction in range of motion (ROM), 2. Residents with limited
range of motion will receive treatment and services to increase and/or prevent a further decrease in ROM,
and 3. Residents with limited mobility will receive appropriate services, equipment and assistance to
maintain or improve mobility unless reduction in mobility is unavoidable. The policy interpretation and
implementation continue that the care plan will be developed by the interdisciplinary team based on the
comprehensive assessment and will be revised as needed. The care plan will include specific interventions,
exercises, and therapies to maintain, prevent avoidable decline in, and/or improve mobility and range of
motion. Interventions may include therapies, the provision of necessary equipment, and/or exercises and
will be based on professional standards of practice and be consistent with state laws and practice acts. The
care plan will include the type, frequency, and duration of interventions as well as measurable goals and
objectives. The resident and representative will be included in determining these goals and objectives. The
documentations of the resident's progress toward the goals and objectives will include attempts to address
any changes or decline in the resident's condition or need.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure resident was supervised to prevent
falls and implement effective fall prevention measures for 1 of 3 residents (R60), reviewed for
incident/accidents, in the sample of 33. This failure resulted in R60 sustaining a fractured femur (broken leg
bone), discomfort and a decline in functional status.
Findings include:
The Facility's Incident Log documents R60 experienced falls on: 6/4/2024 in the main lobby; 6/6/2024 in her
bathroom resulting in a hematoma; two falls on 6/8/2024, both in R60's bedroom, with one resulting in an
injury requiring a hospital admission.
R60's baseline care plan dated 5/14/2024 documents R60 is at Risk for falls and will not experience any
injuries related to falls.
R60's Care Plan dated 6/4/2024, Staff to offer help resident safely transfer to one of the chairs or couch in
the dining room seating area after breakfast.
R60's Care Plan dated 6/6/2024 documents, Offer resident to be laid down after meals.
R60's Care Plan dated 6/8/2024 documents, Bed in lowest position while occupied as well as Fall mat to be
placed next to resident bed while occupied. 15 minute checks will also be initiated upon return from hospital
for 72 hours.
R60's Care Plan dated 6/12/2024 documents, Verbally remind resident not to ambulate without assistance.
R60's Minimum Data Set (MDS) dated [DATE] documents R60 is cognitively impaired and requires
partial/moderate assistance to go from the sitting to standing position as well as ambulating.
R60's significant change MDS dated [DATE] documents R60 now dependent for transfers.
The Facility's Resident Matrix dated 8/19/2024 documents R60 had a fall, a fall with injury and a fall with
major injury.
The Facility's Resident Incident Report dated 6/4/2024 documents, Resident alarm sounding from main
lobby- resident attempting to self-transfer from w/c (wheel chair) in lobby and noted on left knee trying to
get up. Wheels locked to w/c with left leg under and trying to stand back up with right foot on the ground
and right knee next to chair. Denied pain or injury. Assisted resident to chair and no injuries assessed.
Transferred back to w/c w/ (with) alarm in place. Immediate actions taken: assessed and transferred back to
w/c with alarm under resident and taken back to common area.
The Facility's Resident Incident Report dated 6/6/2024 documents, Resident transferred self to bed and fell
onto knees. Immediate action taken: assisted to w/c and assessed for injuries none noted.
The Facility's Resident Incident Report dated 6/8/2024 at 10:30 AM documents, CNA responded to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
alarm and noted resident on the floor in front of nightstand holding onto IV pole. CNA call[ed] for nurse.
Resident assessed and assisted back onto the bed. Resident denies hitting head and denies pain at the
time. There is no immediate action taken documented.
The Facility's Resident Incident Report dated 6/8/2024 at 2:20 PM documents, CNA and nurse responded
to loud noise. Resident noted on her back in the doorway of residents room. Resident assessed and not
moved d/t (due to) resident screaming in pain to neck head and left hip. No visual injury noted. Resident
sent to ER (Emergency Room) for possible unseen injuries.
The Facility's Final Report to Illinois Department of Public Health dated 6/14/2024 documents the date of
occurrence was 6/8/2024. The Initial Report documents R60 fell in the doorway of her room, began
exhibiting signs of pain, was sent to the local Emergency Room, and was diagnosed with a fracture of the
left femoral neck. It further documents, On 6/8/2024 (R60) attempted to ambulate on her own without
assistance from staff. (R60) ambulated to the door of her room and when she got to the doorway she fell,
landing on her left side. Nursing staff immediate assessed (R60), called her PCP (Primary Care Provider)
and obtained orders to end resident to the ER (Emergency Room). Later in the evening the facility received
a fax from the ER revealing a fracture of the left femoral neck. Resident was transferred to (metropolitan)
hospital for further treatment of her injuries. Upon return the IDT (Inter-Disciplinary Team) assessed (R60)
and determined that she is not ambulatory at this time due to mental status and physical limitations. IDT
determines that based on the resident current state resident bed will be lowered to lowest position while
occupied, a fall mat will be next to the bed while occupied, and resident will be placed on 15-minute checks
for the first 72 hours following readmission.
R60's X-ray report dated 6/8/2024 documents, Indication: Fell, left hip pain. Impression: Fracture of the left
femoral neck.
R60's Progress Notes dated 6/8/2024 at 10:45 AM documents a Certified Nursing Assistant (CAN)
responded to R60's personal alarm and noted resident was on the floor in front of nightstand holding onto
the Intravenous pole. R60's wheelchair was placed at bedside in the locked position and reminded for her
safety to use call light and wheelchair.
R60's Progress Notes dated 6/8/2024 at 2:20 PM documents a CNA and nurse heard a loud noise and
responded, and resident was noted laying on her back in the door to her room with the wheelchair at her
feet. R60 was yelling out in pain related to the back of her head, neck and left hip. R60's PCP was notified
of the second fall, possible injuries and gave an order to send to the hospital.
R60's Progress Notes dated 6/12/2024 at 6:20 PM documents R60 returned to the Facility and was
yelling/moaning out loud upon arrival and continued to moan throughout the shift.
R60's Every 15 Minute Check Sheet dated 6/12/2024 checks were implemented and was in bed moaning
for several consecutive hours.
On 8/20/2024 at 11:36 AM V5, Certified Nursing Assistant (CNA), V10 Registered Nurse (RN) and V15,
CNA stated R60 sustained a hip fracture while at the facility.
On 8/21/2024 at 8:58 AM, R60 was in bed. R60's bed was not in its lowest position. This observation was
verified by a second surveyor.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
On 8/21/2024 at 11:45 AM, V5 stated R60 is a fall risk and attempts to get out of bed unassisted. V5 stated
R60's bed should be in the lowest position. V5 stated R60 is smarter than you think. It's 'iffy' if she would
remember directions given. V5 stated she would not consider reminders as an effective intervention and
should be 1:1 supervision. V5 stated she has expressed her concerns to nursing staff and the Director of
Nursing (DON). V5 stated R60 requires two staff members for assistance with ambulation/transfers.
On 8/21/2024 at 11:56 AM, V15 stated R60's bed should be in the lowest position and requires 1-2 staff
members for assistance. V15 stated if none of the fall prevention interventions are working, staff must sit
with R60.
On 8/22/2024 at 9:42 AM, V10, MDS/Care Plan Nurse stated, We usually look at what interventions they
have, look at what they already have in place, investigate what happened, look at other interventions in
place to come up with more. One of the falls (R60) was using an intervention we already had in place, the
wheelchair. We meet every morning, the next morning after it happens, we have an IDT meeting. The
immediate intervention on this one was to keep her in a supervised area. Our intervention after that one
was to transfer into one of the chairs. She was trying to transfer herself, so we go ahead and transfer her to
the chair. (R60) had two falls on 6/8 (2024) one in morning, and one later. The IDT meeting probably
wouldn't have been until the next day. That's the one I was just saying, we locked the wheelchair and put it
by her, the second fall she was pushing the wheelchair. They had immediately put that intervention into
place, they didn't document it on here (the Incident Report). That fall was on the weekend, the IDT meeting
wouldn't have been until Monday. They call and notify (V1, Administrator) and (V2, Director of Nursing) of
fall, and they ask them what did you do.
On 8/22/2024 at 9:43 AM V1 stated, (R60's) (6/4/2024) fell in the common area. That wasn't the immediate
intervention. She was in the front lobby. We were all in morning meeting. She tried to self-transfer, and they
brought her to the circle/old nurse's station. IDT meetings are held every meeting after morning meeting.
(R60's) 6/6 (2024) fall- the root cause was self-transfer. Most of the time she is trying to get herself from
wheelchair to softer chair, so we try to transfer her before she does because she is always trying to transfer
self into those chairs. She has been offered into one of those chairs but didn't want too today. The first fall
(On 6/8/2024)-her wheelchair was not around her bed. She tried to get out of bed, held onto IV pole. The
immediate intervention was to put wheelchair with wheels locked next to bed, but that then unfortunately
led to next fall. She (R60) held onto wheelchair with breaks locked and used it as a walker. I watch it on
video, the CNA had just laid eyes on her. I saw it in video. During this time, she had UTI (urinary tract
infection) and was very confused and agitated. (R60's) alarm (position changing alarm) was not sounding
on this one (second fall on 6/8/2024). It's care planned she has a history of turning it off. We put her alarm
at the head of bed frame, I think she turned it off. Those interventions were the safest thing we could come
up with.
The Facility's Fall and Fall Risk, Managing Policy dated March 2018, documents, Based on previous
evaluations and current data, the staff will identify interventions related to the resident's specific risks and
causes to try to prevent the resident from falling and to try to minimize complications from falling. It
continues to document, If falling recurs, despite initial interventions, staff will implement additional or
different interventions, or indicate why the current approach remains relevant. It further documents, Position
change alarms will not be used as the primary or sole intervention to prevent falls, but rather will be used to
assist the staff in identifying patterns and routines of the resident. The use of alarms will be monitored for
efficacy and staff will respond to alarms in a timely manner. It further documents, If the resident continues
to fall, staff will re-evaluate
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
the situation and whether it is appropriate to continue or change current interventions. As needed, the
attending physician will help the staff reconsider possible causes that may not previously been identified.
The staff and or/physician will document the basis for conclusions that specific irreversible risk factors exist
that continue to present a risk for falling or injury due to falls.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. R7's Face
sheet dated 8/21/2024 documents R7 has diagnoses of Depression and Anxiety.
R7's Order Summary Report dated 8/21/2024 documents R7 takes Lorazepam 0.5 milligrams (mg) for
Anxiety.
R7's Order Summary Report dated 8/21/2024 documents R7 takes Mirtazapine 7.5 mg and Sertraline 100
mg for Depression.
R7's Care Plan dated 8/21/2024 document R7 takes antidepressant medication and to monitor for
uncontrolled sx (symptoms) for depression and report to PCP (Primary Care Physician) prn (as needed).
R7's Care Plan dated 8/21/2024 document R7 has a mood problem.
R7's Care Plan dated 5/29/2024 documents R7 takes anti-anxiety medications and was updated 821/2024
to include Monitor for uncontrolled sx and report to PCP prn.
R7's Care Plan dated 8/15/2024 documents R7 has anxiety, will have improved mood state, and show
decreased episodes of anxiety through the next review date. Monitor/record mood to determine if problems
seem to be related to external causes.
Resident Care Plan Behavior Tracking Record for June 2024 and July 2024 documents, Problem: Resident
showing signs of depression, down/tearful. Goal: Resident will have less than one episode during next
review. Psychotropic Medications: Sertraline and Mirtazapine. Diagnosis: Depression. R7 has not
experienced any of these symptoms. There are multiple days/shifts there are no entries documented to
reflect if R7 experienced symptoms. These dates include: 6/11/2024, 6/12/2024, 6/13/2024, 6/18/2024,
6/21/2024, 6/22/2024, 6/23/2024, 6/24/2024, 6/25/2024, 6/31/2024, 7/2/2024, 7/3/2024, 7/9/2024,
7/23/2024 where there was no documentation for either day or night shift. On 7/6/2024, 7/8/2024,
7/15/2024, 7/16/2024, 7/20/2024, 7/21/2024, 7/22/2024, and 7/23/2024 there was documentation
completed for signs or symptoms on dayshift.
Resident Care Plan Behavior Tracking Record for July 2024 documents, Problem: Resident showing signs
of anxiety and inappropriate laughter/tearfulness. Goal: Resident will have less than one episode during
next review. Psychotropic Medication: Lorazepam. Diagnosis: Anxiety. R7 has not experienced any of these
symptoms. There are multiple days/shifts there are no entries documented to reflect if R7 experienced
symptoms. These dates include: 6/11/2024, 6/12/2024, 6/13/2024, 6/18/2024, 6/21/2024, 6/22/2024,
6/23/2024, 6/24/2024, 6/25/2024, 6/31/2024, 7/2/2024, 7/3/2024, 7/9/2024, 7/23/2024 where there was no
documentation for either day or night shift. On 7/6/2024, 7/8/2024, 7/15/2024, 7/16/2024, 7/20/2024,
7/21/2024, 7/22/2024, and 7/23/2024 there was documentation completed for signs or symptoms on
dayshift.
On 8/22/2024 at 12:09 PM, V19, Certified Nursing Assistant, stated R7 did have some depression and
anxiety back when she had her toe removed and stated it was around June or July of 2024. V19 stated
behavior tracking should be done every day on dayshift and night shift.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
R7's Face sheet dated 8/21/2024 documents R7 had a complete traumatic amputation of her Right Great
Toe on 5/29/2024.
On 8/22/2024 at 9:46 AM, V1, Administrator stated, I noticed behavior tracking is not being done. CNAs and
nurses are supposed to fill out behavior tracking. Every day they are supposed to be charting. They are
busy and sometimes the tracking slips their minds.
4. R24's Face Sheet dated 8/21/2024 does not include a diagnosis for anxiety.
R24's Order Summary Report dated 8/21/2024 documents Order date 7/16/2024- Ativan 0.5 mg by mouth
every 4 hours as needed for Anxiety for osteoarthritis.
On 8/22/2024 at 12:34 PM, V2, Director of Nursing stated R24 receives the Ativan for restlessness.
R24's Mediation Administration Record (MAR) dated August 2024 documents R24 received doses of Ativan
on 8/2/2024, 8/7/2024, 8/10/2024, 8/11/2024, 8/13/2024, 8/16/2024, ad 8/21/2024.
The facility's policy, Antipsychotic Medication Use, revised date of 12/2016, documented Policy Statement
Antipsychotic medications will be prescribed at the lowest possible dosage for the shortest period of time
and are subject to gradual dose reduction and re-review. It further documented Policy Interpretation and
Implementation c. Based on assessing the resident's symptoms and overall situation, the Physician will
determine whether to continue, adjust, or stop existing antipsychotic medication. It also documented 14.
The need to continue PRN orders for psychotropic medications beyond 14 days requires that the
practitioner document the rationale for the extended order. The duration of the PRN order will be indicated
in the order. 15. PRN orders for antipsychotic medications will not be renewed beyond 14 days unless the
healthcare practitioner has evaluated the resident for the appropriateness of that medication. 16. The staff
will observe, document, and report to the Attending Physician information regarding the effectiveness of
any interventions, including antipsychotic medications.
Based on observation, interview, and record review, the facility failed to monitor resident for behaviors and
review as needed (PRN) psychotropic medication for 4 of 4 residents (R7, R20, R24, R56) reviewed for
unnecessary medications in a sample of 33.
Findings include:
1. R20's admission Record, with print date of 08/21/24, documented R20 has diagnoses of but not limited
to depression and unspecified psychosis not due to a substance or known physiological condition.
R20's Minimum Data Set (MDS), dated [DATE], documented R20 is she is moderately cognitively impaired
with a Brief Interview of Mental Status (BIMS) of 11 out of 15 and requires some assistance with her
activities of daily living (ADLs).
R20's Care Plan, with print date of 08/20/24, documented description antidepressant medication and
antipsychotic drug use: At risk for side effects and interventions of but not limited to monitor patterns of
target behaviors.
R20's Physician's Orders, dated 03/25/24, documented R20 was to get the following medications:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Sertraline 100 milligrams (mg) 2 tabs by mouth at bedtime related to depression, unspecified, Bupropion
75mg 1 tab by mouth two times a day related to depression, and Quetiapine Fumarate 25mg 1 tab by
mouth at bedtime related to depression.
R20's Physician's Orders, dated 08/15/24, documented R20's previous Quetiapine Fumarate was
discontinued and increased to Quetiapine Fumarate 25mg 2 tabs at bedtime and Quetiapine Fumarate
25mg give half a tab (12.5mg) daily at 5:00 PM.
R20's Resident Care Plan Behavior Tracking Record for the month of May 2024 was reviewed and
documented, Problem: Resident showing signs of depression, down/tearful and does not have any
documentation for the day shift on the following dates: 05/01/24 through 05/18/24, 05/22, 05/23, 05/26
through 05/29/24, and 05/31/24. No documentation on the evening shifts for the dates of 05/01/24 through
05/19/24, 05/22/24 through 05/31/24. Problem: Resident will wander around facility near exits and become
lost was reviewed and has no documentation for the day shift for the dates of 05/01/24 through 05/19/24,
05/22, 05/23, 05/26/24 through 05/29/24, and 05/31/24. The evening shift has no documentation from
05/01/24 through 05/19/24 and no documentation from 05/22/24 through 05/31/24.
R20's Resident Care Plan Behavior Tracking Record for the month of June 2024 was reviewed and
documented Problem: Resident showing signs of depression, down/tearful. Resident will wander around
facility near exits and become lost has no documentation for day shift on the following dates: 06/02/24
through 06/06/24, 06/08/24 through 06/14/24, 06/18/24 through 06/22/24, and 06/26/24 through 06/28/24.
There was no documentation noted for the evening shift for the following dates: 06/01/24 through 06/18/24
and 06/20/24 through 06/30/24.
R20's Behavior Tracking Record for the month of July 2024 was reviewed and documented Problem:
Resident showing signs of depression, down/tearful and Resident will wander around facility near exits and
become lost has no documentation for day shift on the following dates: 07/24/24 through 07/26/24 and
07/30/24. On the evening shift for the problem of resident showing signs of depression, down/tearful has no
documentation noted for 07/01/24 through 07/05/24, 07/07/24 through 07/12/24, 07/15, 07/16, 07/19/24
through 07/23/24, 07/25, 07/26, and 07/28/24 through 07/31/24. On the evening shift for the problem of
resident will wander around facility near exits and become lost has no documentation for the dates of
07/01/24 through 07/05/24, 07/07/24 through 07/12/24, 07/15, 07/16, 07/19/24 through 07/23/24, 07/26,
and 07/28/24 through 07/30/24.
2. R56's admission Record, with print date of 08/21/24, documented R56 has diagnoses of but not limited
to delusional disorder, paranoid personality disorder, major depressive disorder, and dementia.
R56's MDS, dated [DATE], documented he is cognitively intact with a BIMS of 13 out of 15 and requires
setup/clean up assistance with oral hygiene, shower/bathe, lower body dressing, personal hygiene,
supervision or touching assistance with toileting hygiene, independent with upper body dressing, put
on/take off footwear, occasionally incontinent of bowel and bladder.
R56's Care Plan, with print date of 08/21/24, documented Antidepressant medication use: At risk for side
effects and Antipsychotic drug use: At risk for side effects with interventions of but not limited to monitor
patterns of target behaviors.
R56's Physician's Orders, dated 07/22/24, documented R56 was to get the following medication: Seroquel
Oral Tablet 25mg (Quetiapine Fumarate), Give 25mg by mouth at bedtime related to major
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
depressive disorder.
Level of Harm - Minimal harm
or potential for actual harm
R56's Physician's Orders, dated 07/25/23, documented R56 was to receive the following medication:
Sertraline HCl Tab 100mg. Give 1.5 tablet by mouth one time a day related to major depressive disorder.
Residents Affected - Few
R56's Resident Care Plan Behavior Tracking Records for the month of May 2024 were reviewed and
documented Inappropriate behavior, comments, and delusions and down, depressed, and tearful. No
documentation for day or evening shifts for the following dates 05/01/24 through 05/31/24.
R56's Resident Care Plan Behavior Tracking Records for the month of June 2024 were reviewed and
documented Inappropriate behavior, comments, and delusions and down, depressed, and tearful. No
documentation for day shift on the following dates 06/02/24 through 06/06/24, 06/08/24 through 06/14/24,
06/18/24 through 06/22/24, and 06/26/24 through 06/28/24. On the evening shift there was no
documentation for the following dates 06/01/24 through 06/18/24 and 06/20/24 through 06/30/24.
R56's Resident Care Plan Behavior Tracing Records for the month of July 2024 were reviewed and
documented Inappropriate behavior, comments, and delusions and down, depressed, and tearful. No
documentation for day shift on the following dates 07/23/24 through 07/26/24 and 07/30/24. On the evening
shift there was no documentation for the following dates 07/01/24 through 07/05/24, 07/07/24 through
07/12/24, 07/15, 07/16, 07/19/24 through 07/23/24, 07/25, 07/26, and 07/28/24 through 07/31/24.
On 08/22/24 at 9:42 AM V10, MDS Coordinator stated all the tracking sheets should be filled out on every
shift. V10 said they are used to see if medications are working and to see if they need to adjust the
medication, so they don't have behaviors.
On 08/22/24 at 10:00 AM, V1, Administrator stated she noticed behavior tracking was not being done. V1
said Certified Nursing Assistants (CNAs) and nurses are supposed to fill out behavior tracking. With Point
Click Care (PCC) they will be documenting behaviors in PCC. V1 said they are supposed to be charting
every day and days and evenings, but they are busy and sometimes the tracking slips their minds. V1 was
asked how they are justifying increasing R20's Seroquel medication when there is no documentation on the
behavioral tracking record to support the medication being increased. V1 stated she wasn't a nurse, and
she would have to check on that. She said she would be curious what her progress notes say because the
nurses document on her in the progress notes about every shift and nights are worse for her and they will
document on her.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145909
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Nursing & Rehab
400 East Hillview Avenue
Greenville, IL 62246
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to label food items in the refrigerator
with open dates and use by dates and dispose of outdated food items in the refrigerator.
Residents Affected - Some
Findings include:
On 08/19/24 at 09:15 AM, The initial tour of the kitchen was completed and the walk-in refrigerator with the
following items was observed:
1. Open container of milk with no open date on it.
2. A gallon container of dill pickle slices with an open date of 07/10 and a use by date of 08/16/24 was on
the lid.
3. A container of chicken noodle soup with a use by date of 08/18/24 on the lid.
4. A gallon container of red French dressing with no open date or use by date observed on it.
5. A gallon container of Caesar dressing with no open date and use by date observed to be on it.
6. A container of vanilla yogurt with no open date or used by date observed on it.
On 08/19/24 09:25 AM V3, Dietary Manager stated she would expect staff to label the containers with a
received date, open date, and a use by date. She said she would also expect the staff to check the
refrigerator daily and remove any outdated items. She said they have a chart located in the kitchen that lists
how many days a food is good and how many days a certain food requires to be thawed out.
On 08/22/24 at 10:00 AM, V1, Administrator stated she would expect everything in the refrigerator to be
labeled with the open date and use by date, and she would expect them to be disposing of the food if the
used date has come and gone.
The facility's Food Storage (Dry, Refrigerated, and Frozen) policy, not dated, documented Guideline: Food
shall be stored on shelves in a clean, dry area, free from contaminants. Food shall be stored at appropriate
temperatures and using appropriate methods to ensure the highest level of food safety. It further documents
Procedure: General storage guidelines to be followed: a. All food items will be labeled. The label must
include the name of the food and the date by which it should be sold, consumed, or discarded. It also
documents c. Discard food that has passed the expiration date, and discard food that has been prepared in
the facility after seven days of storing under proper refrigeration.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145909
If continuation sheet
Page 13 of 13