F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to immediately transfer a resident to the emergency room
after a fall that resulted in left hip pain and a fracture. This failure resulted in a surgical delay in treatment
(more than 7 hour) for R5 who was experiencing left leg pain and had a fracture. The facility also failed to
ensure a resident (R6) was not transferred from the floor after a fall and complaints of right upper leg pain
prior to emergency medical services arriving. These failures apply to 2 of 4 residents (R5 and R6) reviewed
for quality of care in the sample of 14.
Residents Affected - Few
The findings include:
1. R5's Fall-Initial Occurrence Note, dated 12/29/23, shows R5 had a fall in the dining room at 1:46 PM and
landed on the floor and her left side.
R5's Progress Notes, dated 12/29/23 at 8:44 PM, shows, Left leg new onset of pain .MD (Medical Doctor)
notified of new pain onset, new orders received. x-ray of left leg.
R5's X-ray report shows a reported dated and time of 12/30/23 at 12:10 AM. The report shows R5 had an
impacted intratrochanter fracture with varus deformity of the left hip.
R5's Progress Notes, dated 12/30/23 at 7:30 AM, shows, Resident noted to have pain in left leg with
grimaced face. MD made aware and ordered transfer out to hospital for evaluation. (more than 17 hours
after R5's fall and 7 hours after receiving x-ray results showing a hip fracture)
R5's Hospital Notes shows she had a left femur cephalomedullary nailing on 12/30/23.
On 3/8/24 at 11:45 AM, V8 (Registered Nurse) said she did an assessment after R5 fell. V8 said R5 was
not complaining of pain, but she also is not able to articulate very well if she is having pain. V8 said she
called the physician and he ordered a STAT (Immediate) x-ray of her left leg to make sure there were no
injuries.
On 3/8/24 at 1:26 PM, V18 (Registered Nurse) said she works from 3:00 PM to 11:00 PM. V18 said on
12/29/23, it appeared R5 was having pain so she called the doctor and he ordered stat x-rays to be done.
V18 said she was unsure if x-ray came during her shift.
On 3/8/24 at 2:01 PM, V8, Registered Nurse, said when she came in on 12/30/23, she noticed R5 was in
pain. R5 was grimacing. V8 said she looked up the x-ray results and it showed a fracture, so she called the
physician and sent R5 out to the hospital. V8 said she is not sure when x-ray came, but the nurse should be
looking for the results within three hours. V8 said sometimes the x-ray company
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145913
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145913
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aperion Care Burbank
5701 West 79th Street
Burbank, IL 60459
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
calls to let the staff know of the results, but sometimes they just fax the report. V8 said it is the nurse's
responsibility to follow up on any x-ray results. V8 said she is unsure why R5 was not sent out when the
x-ray results were received.
On 3/8/24 at 1:54 PM, V2 (Director of Nursing) said if a stat x-ray is ordered, the x-ray company will arrive
within 3 hours and she thinks they have 4 hours to read the x-rays and send the report. V2 said typically the
x-ray company calls if there is a fracture, but sometimes they just fax the report. V2 said she is not sure why
it took so long for the nurse to review the report and send R5 out to the hospital. V2 said sometimes if a
resident has had a fall and is having pain, they would not wait for x-ray results, they would just send the
resident to the hospital for evaluation.
The facility's Physician Notification of Laboratory/Radiology/Diagnostic Results Policy, revised on 3/14/18,
shows, STAT or Same Day orders will be called to the laboratory service by the nurse who transcribes the
order. A nurse is responsible for monitoring the receipt of test results. Test results should be reported to the
physician or other practitioner who ordered them .x-ray or other diagnostic tests reveal suspected findings
which may require immediate intervention including but not limited to: Pneumonia, New fracture.
2. R6's admission Record, (dated 3/8/24), shows she was admitted to the facility on [DATE], with a fracture
of her left upper arm. R6's diagnoses include, but are not limited to, Alzheimer's disease, repeated falls, and
syncope with collapse.
R6's Order Summary Report (dated 3/8/24) shows and order from 1/18/24 whereby R6 is to keep a
shoulder immobilizer in place.
R6's Care Plan initiated on 1/18/24 shows R6 had an open reduction internal fixation (ORIF) (surgical
repair) of her left upper arm bone (humerus) and should keep her shoulder immobilizer in place.
R6's Fall-Initial Occurrence Note, dated 1/28/24, shows R6 had an unwitnessed fall in her room at 8:30 AM
and was found lying on the floor. R6 reported pain to her right upper leg at a level of 7 on a 0 to 10 pain
scale. R6 was sent to the hospital for evaluation and treatment.
R6's Nurse's Note, dated 1/28/24 at 8:10 AM, shows R6 was found on the floor near her bedside with
complaints of right leg pain. R6 was given pain medication, assisted back to bed, then the physician was
notified and R6 was sent to the Emergency Department for evaluation. R6's Progress Note, dated 1/28/24
at 3:00 PM, shows R6 was admitted to the hospital with a diagnosis of closed, non-displaced fracture of her
right femur.
On 3/8/24 at 11:29 AM, V8, Registered Nurse (RN), said she was summoned to R6's room after the CNA
(Certified Nursing Assistant) found R6 on the floor (on 1/28/24). V8 said she did an assessment of R6, and
R6 complained of right hip pain. R6 said she and four staff members rolled a blanket under R6 and used it
to lift R6 to her to bed. V8 said she then contacted the physician and was given orders to send R6 to the
hospital. V8 said she called 911 and R6 was taken to the hospital by ambulance. V8 said she later
contacted the hospital for an update on R6, and was told R6 had a hip fracture and would need surgery.
On 3/8/24 at 12:04 PM, V2, Director of Nursing/DON, said if a resident is found on the floor, the nurse
needs to assess the resident and if there is hip pain, they need to leave them on the floor. V2 said when the
ambulance, (EMS) emergency medical services arrives, they need to immobilize the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145913
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145913
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aperion Care Burbank
5701 West 79th Street
Burbank, IL 60459
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
resident and transfer them. V2 said staff should not move them because it could add insult to injury. V2 also
said staff should never use a blanket to transfer a patient off the floor; it's not safe and they could drop the
person.
The facility's Transfers-Manual Gait Belt and Mechanical Lifts Policy (revised 1/19/18) shows, .manual lifting
is not permitted.
Event ID:
Facility ID:
145913
If continuation sheet
Page 3 of 3