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Inspection visit

Health inspection

SOUTHPOINT NURSING & REHAB CENTERCMS #1459145 citations on this visit
5 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 5 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Based upon interview and record review, the facility failed to report an injury of unknown origin to the state surveying agency within regulatory requirements for one (R7) resident. This failure has the potential to affect all 172 residents residing in the facility. Findings include: Findings include: On 01/27/2026 at 2:02PM, Facility Reported Incidents/FRIs were requested from V1 (Administrator) for the past 3 months. V1 provides surveyor with three incident reports via scanned email, that are dated 12/02/25, 12/16/25, and 01/14/2026. V1 states these are the only facility reported incidents that occurred in the facility for the past 3 months. During record review of facility's reported incidents, surveyor observes that they were not submitted to the correct email address. On 01/29/2026 at 2:12PM V1 states she was made aware of R7's incident by V2 (DON). V1 states she reported R7's incident to the state agency via email on 12/16/2025, the same day it was reported to her. V1 is made aware that the state agency is not in receipt of the reported incidents. V1 is asked by surveyor to access her emails electronically and send surveyor email confirmation of the successful submission of the reported incident for R7 to the state agency. V1 states she is unable to access her emails at the current moment and will check for the email confirmation later. On 01/29/2026 at 3:32PM, surveyor receives an email from V1 stating she did not receive email confirmation from the state agency that the reported incident for R7 was received. V1 states the email was kicked back to her email and not sent successfully to the state agency. V1 states R7's reported incident was also sent from V2's email to the state agency. V1 emails surveyor a scanned email documenting a time stamp of an undeliverable blank email to the state agency. V1 also emails surveyor a scanned email documenting a time stamp of a blank email being sent from V2's email to the correct state agency's email. Both scanned emails do not have R7's facility reported incident attached showing proof of submission to the state agency. On 01/29/2026 at 4:07PM, surveyor requests V1 to directly forward surveyor the email that was sent from V2's email to show confirmation of R7's reportable incident that was sent to the state agency. Surveyor asks V1 not to scan the email and send it to surveyor, but to forward the exact email with R7's reportable attached that was sent to the state agency. This email was not provided to surveyor during this survey. On 01/29/2026 at 4:42PM, record review confirms that a facility reported incident for R7 was not received by the state agency from the facility. Further record review documents and confirms that a facility reported incident has not been received by the state agency from the facility since 12/03/2025. On 01/30/2026 at 10:51AM, V1 states that she has been the administrator since 08/2024 and was not aware that she was submitting the facility reported incidents to the incorrect email address. V1 states she never received confirmation that the email was sent to the state agency. V1 states herself and V2 share responsibilities with submitting the facility reported incidents to the state agency. V1 states since being informed by surveyor of using the incorrect email, she has now obtained a fax number to use instead of the email. V1 states the fax number is 708-544-92XX and V1 is made aware by surveyor that this is also an incorrect fax number for (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 6 Event ID: 145914 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145914 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Southpoint Nursing & Rehab Center 1010 West 95th Street Chicago, IL 60643 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many FORM CMS-2567 (02/99) Previous Versions Obsolete communication with the state agency. Surveyor then provides V1 and V2 with the correct fax number to submit reported incidents to the state agency. Surveyor provides V1 and V2 with the fax number 630-645-37XX and V1 successfully repeats the fax number back to surveyor for verification that V1 received the correct fax number. V1 is made aware that the facility not successfully submitting reported incidents to the state agency further puts all residents in the facility at risk for abuse and injuries. V1 states going forward, the facility will now use the fax number provided by surveyor to report facility reported incidents to the state agency. Facility census dated 01/27/2026 documents that a total of 172 residents reside in the facility. Facility policy dated 10/22/2022 titled, Abuse Prevention Program documents in part, All personnel must promptly report any incident or suspected incident of resident abuse, mistreatment or neglect, including injuries of unknown origin. (An injury should be classified as an injury of unknown origin when the source of the injury was not observed or known by any person, and the initial Risk Management investigation could not determine the causeof the injury. Event ID: Facility ID: 145914 If continuation sheet Page 2 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145914 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Southpoint Nursing & Rehab Center 1010 West 95th Street Chicago, IL 60643 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to implement a portion of an existing plan related to pressure ulcer care, such as not following treatment/dressing changes as ordered for one (R3) resident out of four reviewed for pressure ulcers in a total sample of 17 residents. However, there has been no evidence of decline or failure to heal. This failure places the resident at risk for more than minimal harm. Findings include:On 01/27/26 at 11:07 AM, R3 stated there have been several days when the wound care treatment was not done. R3 stated I am just wondering why the nurses don't change the wounds. R3 stated my wounds are stage 4 and they are super big and drain a lot, and they are supposed to be changed every day. R3 stated that he didn't call to remind the nurse on duty because R3 stated they can come anytime of the day and I just kept waiting. I am on medications, and I may fall asleep and the day went by.On 01/27/2026 at 12:38 PM, V7 (Wound care coordinator/LPN) stated that R3 has a right Ischium, right trochanter and sacrum pressure ulcer wounds. V7 stated that R3's pressure injuries are documented in R3's comprehensive care plan. V7 stated that when wound care is administered or completed it is documented in the patient's treatment administration record (TAR). Staff nurses are responsible for completing the wound care treatment orders when there is no wound care nurse working. V7 stated that it is important for wound care orders to be followed as ordered to ensure that the wound heals, to follow how the wound is progressing, prevention of decline, no introduction of bacteria or anything to the wound. R3's face sheet documents R3 is a [AGE] year-old individual with diagnoses not limited to: paraplegia, pressure ulcer of sacral region, unspecified stage, pressure ulcer of right hip, stage 4.R3's Minimum Data Set (MDS), dated [DATE], documents R3 has a Brief Interview for Mental Status (BIMS) of 15 out of 15, indicating R3 has intact cognitive response.R3's care plan documents in part a pressure ulcer to right trochanter, right ischium, sacrum. Date Initiated: 12/12/2025 Revision on: 12/15/2025. Interventions documents in part Treatment per physician orders Date Initiated: 12/12/2025.R3's treatment administration record for January 2026 documents that R3's wound care treatment was not administered for the following dates 01/05/2026, 01/07/2026, 01/11/2026, 01/12/2026, 01/19/2026, 01/21/2026, 01/22/2026, 01/25/2026.R3's current care plan documents in part, I have a pressure ulcer to right trochanter, right ischium, sacrum. My pressure ulcer will remain free of s/sx (signs and symptoms) of infection and wound will continue to heal without complications daily through next review. Treatment per physician orders.R3's current care plan documents in part, I am at increased risk for impaired skin integrity related to wounds. I will not develop any skin integrity issues thru next review,unless the disease process causes unavoidable deterioration. Administer Wound Care (Treatments) per MD orders (See POS/TAR (physician order set/treatment administration order) for current orders)Facility document not dated titled Guidelines for Prevention/Treatment of Pressure Injuries documents in part it is the intent of the facility to recognize the following and to act on it in such a way as to practice evidence-based recommendations for the prevention/treatment of pressure injuries to the residents who reside in the facility. In accordance with Federal Regulations- and based on resident assessment, the facility will ensure: A resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing. Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145914 If continuation sheet Page 3 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145914 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Southpoint Nursing & Rehab Center 1010 West 95th Street Chicago, IL 60643 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide adequate supervision and monitoring for three (R15, R16) residents in a total sample of 17 residents reviewed. Findings include: On 01/27/2026 at 1:29PM, R15 and R16 observed sitting inside of the second-floor dining room unsupervised and unattended. R15 and R16 were sitting in geri-chairs.On 01/27/2026 at 1:39PM, V4 (Licensed Practical Nurse/LPN) states the Certified Nursing Assistants/CNAs take turns monitoring the residents in the dining room at 30-minute intervals. V4 states residents are monitored to make sure they do not fall, injure themselves, choke, or get into physical altercations with one another. V4 states V12 (CNA) is the person responsible for monitoring the second-floor dining room today from 1:30PM to 2:00PM. Record review of the CNA assignment sheet for the second-floor dining room dated 01/27/2026, documents that V12 is responsible for monitoring the dining room from 1:30PM-2:00PM.R15's fall risk assessment dated [DATE] documents that R15 is at high risk for falls with a fall risk score of 13.R15's care plan documents in part, I have impaired cognition/function or impaired thought process as a history of falling and muscle weakness. loss) Dementia, impaired decision making. Cue, reorient and supervise me as needed. I would like staff to provide me with a safe environment. Observe for fall precautions.R16's fall risk assessment dated [DATE] documents that R16 is at high risk for falls with a fall risk score of 12.R16's care plan documents in part, R16 will have fall interventions in place that will help reduce my risk for falls and injury through the next review. R16 will have a safe environment maintained through next review.Review of the facility's document titled Resident Community Access Tracking Tool was performed for the month of December 2025 and does not show that R7 went out on community pass for the month of December 2025.Facility policy undated, titled Standard Supervision and Monitoring documents in part, The facility recognizes supervision and guidance to the resident is an essential part of nursing care in which standard approaches are successful in meeting the resident's physical and psychosocial needs.Facility policy undated, titled INCIDENTS/ACCIDENTS/FALLS documents in part, Based on the results of the incident/accident/fall, the resident's care plan will be addressed to ensure that any needed points of focus have measurable goals with appropriate interventions in place. Event ID: Facility ID: 145914 If continuation sheet Page 4 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145914 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Southpoint Nursing & Rehab Center 1010 West 95th Street Chicago, IL 60643 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908 Keep all essential equipment working safely. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview, and record review, the facility failed to maintain laundry equipment in good working conditions that provides laundry services to all residents. These failures have the potential to affect all 172 residents living in the facility receiving laundry services. Findings include: Residents Affected - Many On 01/27/2026 at 12:31PM, V16 (Registered Nurse/RN) states she was informed that residents were complaining about their laundry because the facility's washing machine was broken about 2 weeks ago. On 01/27/2026 at 1:18PM, V24 (Licensed Practical Nurse/LPN) states there was a washing machine malfunction that the facility experienced recently. V24 states the facility now has a new washing machine and it is being used to wash linen and resident's clothes. V24 states when the new machine arrived, the facility focused more on washing the facility's linen. V24 states during this time, residents verbalized concerns with their clothing items being washed and returned from the laundry department. Ombudsman Residents' Rights for People in Long-Term Care Facilities dated 11/2018 documents in part, You have the right to keep and wear your own clothing. On 01/28/2026 at 10:44 AM, V11 (Housekeeping Director) stated that linens and personal clothes of residents are washed in the facility. V11 stated that clothes and linens were sent to another facility because washing machines needed to be repaired. Three (3) months ago, one washing machine was working and the other one was being repaired. V11 stated that one washing machine is for personal clothes, the other for facility linen. V11 stated that she needs to order linen frequently from outside vendor due to linen not enough. V11 stated that some residents were hoarding linens that facility staff saw linens in resident room after sweeping. V11 stated that currently single washing machines do both linens and personal clothes. With one washing machine we can only do both. There is a lot of difference when both (washing machines) are functioning. It will make a lot of difference. On 01/28/2026 at 11:20 AM with V11 and V15 (Maintenance Director), V15 stated that there are three (3) washing machines and two are not working. Per V15 stated that one washing machine was newly installed because it was not working three (3) months ago. After installation of the new washing machine, the other two (2) washing machines broke and need to be repaired. Both washing machines that need to be repaired were seen in poor condition as to their rust-like structure that has holes. According to V15, parts needed were new motherboard and new bearings. The new washing machine has sixty (60) pounds capacity, two (2) that need to be repaired at 60 pounds and 80 pounds capacity. Middle washer that needs to be repaired still have linens visible inside the washer. V15 stated that it cannot be taken out because the door cannot be opened. Currently, facility has sixty (60) pounds capacity per wash instead of 200 pounds if all three washing machines are working. V15 stated that facility's washing machines that were replaced and need repair were too old and that it was there when he started working in the facility. And does not have manufacturer's information, the only maintenance he does is to grease it. If we cannot repair it, that is the time we replace it. There are three (3) dryers with one (1) dryer that has a paper tape with out of order written. V15 stated that plastic wheel needs to be replaced. V15 was requested to present installation receipt of washing machine. Order of parts to all washing machines and dryer that were found to be not working. V15 stated that he will inform V1 (Administrator). The same requests for documentation were made to V1. Multiple residents including R2, R3, R10 and R11 express concern related to lack of linens. On 01/27/26 at 11:07 AM, R3 stated right now there is no linen, they keep talking about the washer (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145914 If continuation sheet Page 5 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145914 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Southpoint Nursing & Rehab Center 1010 West 95th Street Chicago, IL 60643 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many is down, or it was down. R3 said his fitted sheet has not been changed yet because he is still going to finish washing himself up. R3 stated I need to have clean linen because of my bed sores. R3 stated that R3 went to V1 (Administrator) and told her I (R3) don't have any linen, and I have bed sores. R3 stated that V1 said we have some linen coming from another company. And then no linen came. At 12:46PM, R11 states she was recently admitted to the facility but has been hearing about concerns related to the lack of linen in the facility and must wait for linen to be provided. At 12:53PM, R10 is observed with a clean body towel folded on her chest while lying in bed. R10 states she is keeping her towel close to her because if she doesn't, then she will not have a towel to use for her care. R10 states there is not enough linen for residents to use in the facility. On 01/30/2026 at 09:29 AM, R2 stated that he has diarrhea almost every day. A lot of times you ask CNA (Certified Nursing Assistant) for linen they say they don't have it because the washers have broken down. R2 needs to spend money and service his clothes to outside service company. Per sales invoice new washer was shipped on 01/05/2026. Invoice for washer parts are as follows: A blower wheel order dated 11/20/2025 Washer bad computer door lock board part order dated 12/24/2025. Per V15 the old washer that was replaced broke three (3) months ago after installation of the new washer, the two (2) washers broke. Washer parts for current repair were ordered prior to shipment of new washer that shows two (2) dryers that need repair were already not functioning prior to installation of the new washer. Actual installation of new washer receipt was requested but was not provided. Laundry Policies and Procedure not dated: The laundry room equipment and environment will be inspected and serviced by the Maintenance Department following the policies and procedures in the Preventive Maintenance Manual. Laundry daily inspection (document not dated), Environmental Supervisor will follow manufacturer's guidelines on setting of water temperature. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145914 If continuation sheet Page 6 of 6

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Citations

5 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0584GeneralS&S Epotential for harm

    F584 - Safe Environment

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • 0609GeneralS&S Fpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • 0686GeneralS&S Dpotential for harm

    F686 - Skin Integrity

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • 0689GeneralS&S Dpotential for harm

    F689 - Accidents

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0908GeneralS&S Fpotential for harm

    F908 - Maintain all mechanical, electrical, and patient care equipment in safe

    Keep all essential equipment working safely.

FAQ · About this visit

Common questions about this visit

What happened during the January 30, 2026 survey of SOUTHPOINT NURSING & REHAB CENTER?

This was a inspection survey of SOUTHPOINT NURSING & REHAB CENTER on January 30, 2026. The surveyor cited 5 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at SOUTHPOINT NURSING & REHAB CENTER on January 30, 2026?

Yes, 5 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receivin..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.