F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based upon interview and record review, the facility failed to report an injury of unknown origin to the state
surveying agency within regulatory requirements for one (R7) resident. This failure has the potential to
affect all 172 residents residing in the facility. Findings include: Findings include: On 01/27/2026 at 2:02PM,
Facility Reported Incidents/FRIs were requested from V1 (Administrator) for the past 3 months. V1 provides
surveyor with three incident reports via scanned email, that are dated 12/02/25, 12/16/25, and 01/14/2026.
V1 states these are the only facility reported incidents that occurred in the facility for the past 3 months.
During record review of facility's reported incidents, surveyor observes that they were not submitted to the
correct email address. On 01/29/2026 at 2:12PM V1 states she was made aware of R7's incident by V2
(DON). V1 states she reported R7's incident to the state agency via email on 12/16/2025, the same day it
was reported to her. V1 is made aware that the state agency is not in receipt of the reported incidents. V1 is
asked by surveyor to access her emails electronically and send surveyor email confirmation of the
successful submission of the reported incident for R7 to the state agency. V1 states she is unable to access
her emails at the current moment and will check for the email confirmation later. On 01/29/2026 at 3:32PM,
surveyor receives an email from V1 stating she did not receive email confirmation from the state agency
that the reported incident for R7 was received. V1 states the email was kicked back to her email and not
sent successfully to the state agency. V1 states R7's reported incident was also sent from V2's email to the
state agency. V1 emails surveyor a scanned email documenting a time stamp of an undeliverable blank
email to the state agency. V1 also emails surveyor a scanned email documenting a time stamp of a blank
email being sent from V2's email to the correct state agency's email. Both scanned emails do not have R7's
facility reported incident attached showing proof of submission to the state agency. On 01/29/2026 at
4:07PM, surveyor requests V1 to directly forward surveyor the email that was sent from V2's email to show
confirmation of R7's reportable incident that was sent to the state agency. Surveyor asks V1 not to scan the
email and send it to surveyor, but to forward the exact email with R7's reportable attached that was sent to
the state agency. This email was not provided to surveyor during this survey. On 01/29/2026 at 4:42PM,
record review confirms that a facility reported incident for R7 was not received by the state agency from the
facility. Further record review documents and confirms that a facility reported incident has not been
received by the state agency from the facility since 12/03/2025. On 01/30/2026 at 10:51AM, V1 states that
she has been the administrator since 08/2024 and was not aware that she was submitting the facility
reported incidents to the incorrect email address. V1 states she never received confirmation that the email
was sent to the state agency. V1 states herself and V2 share responsibilities with submitting the facility
reported incidents to the state agency. V1 states since being informed by surveyor of using the incorrect
email, she has now obtained a fax number to use instead of the email. V1 states the fax number is
708-544-92XX and V1 is made aware by surveyor that this is also an incorrect fax number for
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
145914
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145914
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southpoint Nursing & Rehab Center
1010 West 95th Street
Chicago, IL 60643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
communication with the state agency. Surveyor then provides V1 and V2 with the correct fax number to
submit reported incidents to the state agency. Surveyor provides V1 and V2 with the fax number
630-645-37XX and V1 successfully repeats the fax number back to surveyor for verification that V1 received
the correct fax number. V1 is made aware that the facility not successfully submitting reported incidents to
the state agency further puts all residents in the facility at risk for abuse and injuries. V1 states going
forward, the facility will now use the fax number provided by surveyor to report facility reported incidents to
the state agency. Facility census dated 01/27/2026 documents that a total of 172 residents reside in the
facility. Facility policy dated 10/22/2022 titled, Abuse Prevention Program documents in part, All personnel
must promptly report any incident or suspected incident of resident abuse, mistreatment or neglect,
including injuries of unknown origin. (An injury should be classified as an injury of unknown origin when the
source of the injury was not observed or known by any person, and the initial Risk Management
investigation could not determine the causeof the injury.
Event ID:
Facility ID:
145914
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145914
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southpoint Nursing & Rehab Center
1010 West 95th Street
Chicago, IL 60643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement a portion of an existing plan related to pressure
ulcer care, such as not following treatment/dressing changes as ordered for one (R3) resident out of four
reviewed for pressure ulcers in a total sample of 17 residents. However, there has been no evidence of
decline or failure to heal. This failure places the resident at risk for more than minimal harm. Findings
include:On 01/27/26 at 11:07 AM, R3 stated there have been several days when the wound care treatment
was not done. R3 stated I am just wondering why the nurses don't change the wounds. R3 stated my
wounds are stage 4 and they are super big and drain a lot, and they are supposed to be changed every
day. R3 stated that he didn't call to remind the nurse on duty because R3 stated they can come anytime of
the day and I just kept waiting. I am on medications, and I may fall asleep and the day went by.On
01/27/2026 at 12:38 PM, V7 (Wound care coordinator/LPN) stated that R3 has a right Ischium, right
trochanter and sacrum pressure ulcer wounds. V7 stated that R3's pressure injuries are documented in
R3's comprehensive care plan. V7 stated that when wound care is administered or completed it is
documented in the patient's treatment administration record (TAR). Staff nurses are responsible for
completing the wound care treatment orders when there is no wound care nurse working. V7 stated that it
is important for wound care orders to be followed as ordered to ensure that the wound heals, to follow how
the wound is progressing, prevention of decline, no introduction of bacteria or anything to the wound. R3's
face sheet documents R3 is a [AGE] year-old individual with diagnoses not limited to: paraplegia, pressure
ulcer of sacral region, unspecified stage, pressure ulcer of right hip, stage 4.R3's Minimum Data Set (MDS),
dated [DATE], documents R3 has a Brief Interview for Mental Status (BIMS) of 15 out of 15, indicating R3
has intact cognitive response.R3's care plan documents in part a pressure ulcer to right trochanter, right
ischium, sacrum. Date Initiated: 12/12/2025 Revision on: 12/15/2025. Interventions documents in part
Treatment per physician orders Date Initiated: 12/12/2025.R3's treatment administration record for January
2026 documents that R3's wound care treatment was not administered for the following dates 01/05/2026,
01/07/2026, 01/11/2026, 01/12/2026, 01/19/2026, 01/21/2026, 01/22/2026, 01/25/2026.R3's current care
plan documents in part, I have a pressure ulcer to right trochanter, right ischium, sacrum. My pressure ulcer
will remain free of s/sx (signs and symptoms) of infection and wound will continue to heal without
complications daily through next review. Treatment per physician orders.R3's current care plan documents
in part, I am at increased risk for impaired skin integrity related to wounds. I will not develop any skin
integrity issues thru next review,unless the disease process causes unavoidable deterioration. Administer
Wound Care (Treatments) per MD orders (See POS/TAR (physician order set/treatment administration
order) for current orders)Facility document not dated titled Guidelines for Prevention/Treatment of Pressure
Injuries documents in part it is the intent of the facility to recognize the following and to act on it in such a
way as to practice evidence-based recommendations for the prevention/treatment of pressure injuries to the
residents who reside in the facility. In accordance with Federal Regulations- and based on resident
assessment, the facility will ensure: A resident with pressure ulcers receives necessary treatment and
services, consistent with professional standards of practice, to promote healing, prevent infection and
prevent new ulcers from developing.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145914
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145914
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southpoint Nursing & Rehab Center
1010 West 95th Street
Chicago, IL 60643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide adequate supervision and monitoring
for three (R15, R16) residents in a total sample of 17 residents reviewed. Findings include: On 01/27/2026
at 1:29PM, R15 and R16 observed sitting inside of the second-floor dining room unsupervised and
unattended. R15 and R16 were sitting in geri-chairs.On 01/27/2026 at 1:39PM, V4 (Licensed Practical
Nurse/LPN) states the Certified Nursing Assistants/CNAs take turns monitoring the residents in the dining
room at 30-minute intervals. V4 states residents are monitored to make sure they do not fall, injure
themselves, choke, or get into physical altercations with one another. V4 states V12 (CNA) is the person
responsible for monitoring the second-floor dining room today from 1:30PM to 2:00PM. Record review of
the CNA assignment sheet for the second-floor dining room dated 01/27/2026, documents that V12 is
responsible for monitoring the dining room from 1:30PM-2:00PM.R15's fall risk assessment dated [DATE]
documents that R15 is at high risk for falls with a fall risk score of 13.R15's care plan documents in part, I
have impaired cognition/function or impaired thought process as a history of falling and muscle weakness.
loss) Dementia, impaired decision making. Cue, reorient and supervise me as needed. I would like staff to
provide me with a safe environment. Observe for fall precautions.R16's fall risk assessment dated [DATE]
documents that R16 is at high risk for falls with a fall risk score of 12.R16's care plan documents in part,
R16 will have fall interventions in place that will help reduce my risk for falls and injury through the next
review. R16 will have a safe environment maintained through next review.Review of the facility's document
titled Resident Community Access Tracking Tool was performed for the month of December 2025 and does
not show that R7 went out on community pass for the month of December 2025.Facility policy undated,
titled Standard Supervision and Monitoring documents in part, The facility recognizes supervision and
guidance to the resident is an essential part of nursing care in which standard approaches are successful
in meeting the resident's physical and psychosocial needs.Facility policy undated, titled
INCIDENTS/ACCIDENTS/FALLS documents in part, Based on the results of the incident/accident/fall, the
resident's care plan will be addressed to ensure that any needed points of focus have measurable goals
with appropriate interventions in place.
Event ID:
Facility ID:
145914
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145914
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southpoint Nursing & Rehab Center
1010 West 95th Street
Chicago, IL 60643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to maintain laundry equipment in good
working conditions that provides laundry services to all residents. These failures have the potential to affect
all 172 residents living in the facility receiving laundry services. Findings include:
Residents Affected - Many
On 01/27/2026 at 12:31PM, V16 (Registered Nurse/RN) states she was informed that residents were
complaining about their laundry because the facility's washing machine was broken about 2 weeks ago.
On 01/27/2026 at 1:18PM, V24 (Licensed Practical Nurse/LPN) states there was a washing machine
malfunction that the facility experienced recently. V24 states the facility now has a new washing machine
and it is being used to wash linen and resident's clothes. V24 states when the new machine arrived, the
facility focused more on washing the facility's linen. V24 states during this time, residents verbalized
concerns with their clothing items being washed and returned from the laundry department.
Ombudsman Residents' Rights for People in Long-Term Care Facilities dated 11/2018 documents in part,
You have the right to keep and wear your own clothing.
On 01/28/2026 at 10:44 AM, V11 (Housekeeping Director) stated that linens and personal clothes of
residents are washed in the facility. V11 stated that clothes and linens were sent to another facility because
washing machines needed to be repaired. Three (3) months ago, one washing machine was working and
the other one was being repaired. V11 stated that one washing machine is for personal clothes, the other
for facility linen. V11 stated that she needs to order linen frequently from outside vendor due to linen not
enough. V11 stated that some residents were hoarding linens that facility staff saw linens in resident room
after sweeping. V11 stated that currently single washing machines do both linens and personal clothes.
With one washing machine we can only do both. There is a lot of difference when both (washing machines)
are functioning. It will make a lot of difference.
On 01/28/2026 at 11:20 AM with V11 and V15 (Maintenance Director), V15 stated that there are three (3)
washing machines and two are not working. Per V15 stated that one washing machine was newly installed
because it was not working three (3) months ago. After installation of the new washing machine, the other
two (2) washing machines broke and need to be repaired. Both washing machines that need to be repaired
were seen in poor condition as to their rust-like structure that has holes. According to V15, parts needed
were new motherboard and new bearings. The new washing machine has sixty (60) pounds capacity, two
(2) that need to be repaired at 60 pounds and 80 pounds capacity. Middle washer that needs to be repaired
still have linens visible inside the washer. V15 stated that it cannot be taken out because the door cannot be
opened. Currently, facility has sixty (60) pounds capacity per wash instead of 200 pounds if all three
washing machines are working. V15 stated that facility's washing machines that were replaced and need
repair were too old and that it was there when he started working in the facility. And does not have
manufacturer's information, the only maintenance he does is to grease it. If we cannot repair it, that is the
time we replace it. There are three (3) dryers with one (1) dryer that has a paper tape with out of order
written. V15 stated that plastic wheel needs to be replaced. V15 was requested to present installation
receipt of washing machine. Order of parts to all washing machines and dryer that were found to be not
working. V15 stated that he will inform V1 (Administrator). The same requests for documentation were made
to V1. Multiple residents including R2, R3, R10 and R11 express concern related to lack of linens.
On 01/27/26 at 11:07 AM, R3 stated right now there is no linen, they keep talking about the washer
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145914
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145914
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southpoint Nursing & Rehab Center
1010 West 95th Street
Chicago, IL 60643
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
is down, or it was down. R3 said his fitted sheet has not been changed yet because he is still going to finish
washing himself up. R3 stated I need to have clean linen because of my bed sores. R3 stated that R3 went
to V1 (Administrator) and told her I (R3) don't have any linen, and I have bed sores. R3 stated that V1 said
we have some linen coming from another company. And then no linen came. At 12:46PM, R11 states she
was recently admitted to the facility but has been hearing about concerns related to the lack of linen in the
facility and must wait for linen to be provided. At 12:53PM, R10 is observed with a clean body towel folded
on her chest while lying in bed. R10 states she is keeping her towel close to her because if she doesn't,
then she will not have a towel to use for her care. R10 states there is not enough linen for residents to use
in the facility.
On 01/30/2026 at 09:29 AM, R2 stated that he has diarrhea almost every day. A lot of times you ask CNA
(Certified Nursing Assistant) for linen they say they don't have it because the washers have broken down.
R2 needs to spend money and service his clothes to outside service company.
Per sales invoice new washer was shipped on 01/05/2026.
Invoice for washer parts are as follows:
A blower wheel order dated 11/20/2025
Washer bad computer door lock board part order dated 12/24/2025.
Per V15 the old washer that was replaced broke three (3) months ago after installation of the new washer,
the two (2) washers broke. Washer parts for current repair were ordered prior to shipment of new washer
that shows two (2) dryers that need repair were already not functioning prior to installation of the new
washer. Actual installation of new washer receipt was requested but was not provided.
Laundry Policies and Procedure not dated: The laundry room equipment and environment will be inspected
and serviced by the Maintenance Department following the policies and procedures in the Preventive
Maintenance Manual.
Laundry daily inspection (document not dated), Environmental Supervisor will follow manufacturer's
guidelines on setting of water temperature.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145914
If continuation sheet
Page 6 of 6