F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide incontinence care for residents that were
dependent on staff for incontinence care. This failure affected four (R1 R3 R4 and R5) of four residents
reviewed for incontinence care. Findings include: R1's Face Sheet documents in part the following
diagnoses: Alzheimer's disease, severe dementia with other behavioral disturbance, unspecified
protein-calorie malnutrition, hypomyelination with atrophy of the basal ganglia and cerebellum, chronic
kidney disease unspecified, adult failure to thrive, restlessness and agitation, cachexia, and unspecified
convulsions. R1 Minimum Data Set (11/12/2025) documents in part that R1 dependent on staff for toileting
assistance and is always incontinent of bowel and bladder.R1's care plan (revised 11/12/2025) documents
in part that R1 has an activity of daily living (ADL) self-care deficit due to confusion, dementia, impaired
balance and limited mobility, and indicates that R1 is totally dependent on staff for toileting. R1's POC (Point
of Care) Response History (2/17/2025) report does not document that R1 received assistance with toileting
on the following dates: 1/20/2026 (11 PM-7 AM Shift), 1/24/2026 (3 PM-11 PM Shift), 1/25/2026 (11PM -7
AM Shift), 1/29/2026 (3PM -11 PM Shift, 11PM -7 AM Shift), 1/31/2026 (7AM -3 PM Shift), 2/1/2026 (11PM
-7 AM Shift), 2/2/2026 (11PM -7 AM Shift). R3's Face Sheet documents in part the following diagnoses:
hemiplegia affective left non-dominant side, bilateral cataracts, hypertension, type 2 diabetes mellitus, and
depression. On 2/17/2026 at 10:21 AM, R3 stated, They don't have enough aides. I have to wait a long time
to get help and sometimes don't get the help. They don't provide me with incontinence care, it's still a
problem. Everything is short staffed here. R3's Minimum Data Set (11/25/2025) documents in part a BIMS
summary score of 13, indicating R3 is cognitively intact and R4 is dependent on staff for toileting
assistance and is frequently incontinent of bowel and bladder. R3's POC (Point of Care) Response History
(2/17/2025) report does not document that R3 received assistance with toileting on the following dates:
1/19/2026 (3 PM-11 PM Shift), 1/20/2026 (3-11 PM Shift), 1/22/2026 (11 PM -7 AM Shift), 1/26/2026 (11
PM-7 AM Shift), 1/31/2026 (11 PM-7 AM Shift), 2/1/2026 (3 PM-11 Shift), 2/4/2026 (3 PM-11 Shift),
2/5/2026 (11 PM-7 AM Shift), 2/13/2026 (7 AM-3 PM Shift, 11 PM-7 AM Shift), 2/15/2026 (7 AM-3 PM
Shift). R4's Face Sheet documents in part the following diagnoses: rhabdomyolysis, fusion of spine (lumbar
region), inflammatory spondylopathy lumbar region, type 2 diabetes mellitus with diabetic neuropathy,
unspecified protein calorie malnutrition, neuromuscular dysfunction of the bladder, obesity, chronic
obstructive pulmonary disease, and major depressive disorder without psychotic features. R4's Minimum
Data Set (12/16/2025) document in part a brief interview of mental status (BIMS) summary score of 15,
indicating R4 is cognitively intact. Additionally, R4's minimum data set documents that R4 is dependent on
staff for toileting assistance and frequently is incontinent of bowel and bladder. On 2/13/2026 at 1:00 PM,
R4 explained, Yes, the facility doesn't have enough staff. It takes forever for someone to help you
sometimes like 3-4 hours. Back in October, I was left hanging on a Hoyer for over 3 hours in my
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 27
Event ID:
145927
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
own feces. I get left in my own urine and feces for hours like an animal. I'm not an animal; I don't deserve to
be treated like that. I've told the administration of this facility about my problems and nothing changes, that's
the problem. Yes, I am incontinent even right now and have been sitting in my urine for hours. No, I don't
want them to change me, it's during lunch time, no one will come.R4's POC (Point of Care) Response
History (2/17/2025) report does not document that R4 received assistance with toileting on the following
dates: 1/19/2026 (11 PM-7 AM Shift), 1/21/2026 (3 PM-11 PM Shift, 11 PM-7 AM Shift), 1/24/2026 (11-7
AM Shift), 1/25/2026 (11 PM-7 AM Shift), 1/26/2026 (7 AM-3 Shift), 1/27/2026 (11 PM-7 AM Shift),
1/31/2026 (11 PM-7 AM Shift), 2/1/2026 (11 PM-7 AM Shift), 2/2/2026 (11 PM-7 AM Shift), 2/3/2026 (11
PM-7 AM Shift), 2/6/2026 (11 PM -7 AM Shift), 2/7/2026 (3 PM-11 PM Shift, 11PM -7 PM Shift), 2/8/2026
(3 PM-11 PM Shift, 11 PM-7 AM Shift), 2/9/2026 (11 PM-7 AM Shift), 2/10/2026 (7AM -3 PM Shift),
2/11/2026 (11PM -7 AM Shift), 2/12/2026 (7 AM-3 PM Shift), 2/15/2026 (7 AM -3 PM Shift). R5's face sheet
documents in part the following diagnoses: unspecified dementia, severe with other behavioral disturbance,
traumatic subdural hemorrhage with loss of consciousness, age related osteoporosis, altered mental
status, unspecified fall, lymphedema, moderate protein calorie malnutrition, muscle wasting and atrophy,
and vertigo. R5's Minimum Data Set (1/5/2026) documents in part that that R5 has a brief interview of
mental status (BIMS) summary score of 5 indicating that R5 is cognitively impaired. Additionally, the MDS
documents that R5 is dependent on staff for toileting and is frequently incontinent of bowel and bladder.
R5's POC (Point of Care) Response History (2/17/2026) report does not document that R5 received
assistance with toileting on the following dates: 1/22/2026 (11 PM-7 AM Shift), 1/23/2026 (3 PM-11 PM
Shift), 1/25/2026 (3 PM-11 PM Shift, 11-7 AM Shift), 1/26/2025 (11 PM -7 AM Shift), 1/28/2026 (3 PM-11
PM Shift), 1/29/2026 (3 PM-11 PM Shift), 1/30/2026 (3 PM-11 PM Shift), 1/31/2026 (11 PM-7 AM Shift),
2/3/2026 (3 PM-11 PM Shift, 11 PM -7 AM Shift), 2/6/2026 (3 PM-11 PM Shift, 11-7 AM Shift), 2/8/2026 (11
PM-7 AM Shift), 2/11/2026 (11 PM-7 AM Shift), 2/13/2026 (3 PM-11 PM Shift), 2/15/2026 (7 AM-3 PM
Shift, 3 PM -11 PM Shift). R8's Face Sheet documents in part the following diagnoses: trigeminal neuralgia,
type 2 diabetes without complications, hypertension, and osteoarthritis. On 2/17/2025 at 10:16 AM, R8
stated R8's roommates (including R3) need incontinence care, and it is not regularly provided by staff. R8
stated, My roommates (R3) have to wait forever to get help from staff.R8's Minimum Data Set (12/24/2025)
documents in part a BIMS summary score of 13, indicating R8 is cognitively intact. On 2/17/2026 at 10:35
AM, V34 (Restorative Nurse, Licensed Practical Nurse) affirmed that V34 is responsible for monitoring the
resident's ADL status and ADL charting in the facility. V34 stated that the CNAs are expected to chart once
per shift to document the highest level of care provided during that shift. V34 affirmed that R1, R3, R4, and
R5 are dependent on staff for toileting. V34 reviewed R1, R3, R4 and R5's POC charting completed by the
nursing assistants and confirmed that all residents were missing many shifts of ADL charting. V34 stated,
this is the [NAME] of my existence, trying to get them to complete the charting. We were doing so well after
we were cited (in December 2025) at ADL charting. I went on leave for a bit and the care plan coordinator
was supposed to be monitoring all of this (the ADL charting). I don't know what happened, but they (care
plan coordinator) no longer work for the facility. It's just so frustrating because, you know the golden rule of
nursing: if it's not charted, it's not completed. No further documentation that indicates R1, R3, R4, or R5
was provided assistance with toileting/incontinence care prior to the exit of the survey. On 2/18/2026 at
10:05 AM, V2 (Director of Nursing) affirmed that staff are required to document the level of assistance
provided with ADLs every shift. Facility policy titled INCONTINENCY CARE (9/2014) documents in part,
Incontinent resident will be checked periodically every two hours and provided perineal and genital care
after
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 2 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
each episode . Perineal, genital and catheter care will be performed at least daily or more often as
necessary during routine CNA care.Facility policy titled, ACTIVITIES OF DAILY LIVING (ADLS) (4/2014)
documents in part, Purpose To preserve ADL function, promote independence, and increase self-esteem
and dignity.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 3 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide a hazard free environment for two
(R1, R5) of 4 (R1, R2, R4 and R5) residents reviewed for hazards/supervision. This failure resulted in R1
getting out of bed and falling on an uncovered radiator heater resulting in R1 suffering second degree burns
to the right shoulder and right hip and admitted to the hospital's burn intensive care unit for evaluation and
treatment of severe burns. This failure also resulted in R5 suffering a laceration to the left eye that required
sutures, subdural hematomas that required R5 to be admitted to the hospital's intensive care unit and
ultimately resulted in admission to hospice due to the subdural hematoma. The immediate jeopardy began
on 2/07/2026 when R1 was found lying on an uncovered radiator heater. V1 (Administrator) was notified on
2/18/2026 at 11:02am of the Immediate Jeopardy.The surveyor confirmed by observation, interview and
record review the Immediate Jeopardy was removed on 2/19/2026, however noncompliance remains at
level two because additional time is needed to evaluate the implementation and effectiveness of the
in-service training. Findings include:
1. R1's face sheet documents diagnoses that include but are not limited to Alzheimer's Disease, dementia,
insomnia, palliative care, restlessness and agitation, and fall.
R1's BIMS (brief interview for mental status) score, dated 11/11/25, is 7 which indicates R1's cognition is
severely impaired.
R1's FRI (facility reported incident), date and time of Occurrence: 2/7/26 at 5:15am, documents, in part,
Describe Occurrence: Observe on the floor upon rounds (R1). Blistering to the right shoulder and right hip.
Resident (R1) was transferred to hospital for evaluation of blistered right shoulder and right hip. First aid
was rendered per nurse and medicated for pain as ordered per MD (medical doctor). Resident (R1) was
admitted to the hospital.
Record review of facility document titled, Attorney/Client Privilege, dated February 7, 2026, per V30
(Regional Nurse Consultant), documents, in part, Received call this morning from V2 (Director of
Nursing/DON) that a resident (R1) was observed lying on radiator and subsequently has burns on right
shoulder and hip. Met with and spoke with assigned CNA (certified nursing assistant/V8). According to V8,
she (V8) made rounds on resident (R1) initially when she (V8) arrived for work but did not make another
round on her (R1) til almost 5am. When asked why, she (V8) stated she (V8) was assisting V9 (certified
nursing assistant/CNA with her (V9) residents in a certain room. Per punch time, CNA (V8) arrived to work
at 10:55pm. CNA (V8) was very apologetic verbally and stated, I hate that happened to her (R1). Unaware
how resident ended up on floor. According to 11-7 (11:00pm to 7:00am) Charge Nurse (V3/Licensed
Practical Nurse/LPN), she (V3) observed Resident (R1) lying on floor on right side of bed near the head of
bed on her right side after being alerted by V8. Stated (and demonstrated position and location) the floor
heat radiator cover was off, and Resident (R1) was right side lying directly on the radiator wedged between
the bed and the wall. Unsure of how long Resident (R1) had been there. Stated the V8 came to get her (V3)
for help. States Resident (R1) tends to favor right side and therefore, had rolled bath blankets to form a
wedge on Resident's (R1) right side of bed to prevent rolling off on that side. Unaware how resident ended
up on floor. Noticed (V30) intact dressings to right shoulder and right hip (R1) areas with moderate amount
of break-thru serous drainage to shoulder area and small amount to hip area. After examining sites,
dressings changed. Right shoulder (R1) has multiple clear fluid intact blistered areas (and some of which
had burst) along with areas of pink flesh and charred color skin in areas from outer shoulder to mid upper
arm. Multiple
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 4 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
areas of subcutaneous tissue noted. Right hip (R1) area presented with pink flesh and evident of burst
blisters. Nurse (V3) stated that upon initial findings, the area had a large clear fluid filled blister that had
burst. Multiple detached areas of skin sporadically noted at both sites' indicative of burst blisters and/or
friction causing skin flaps. When repositioned resident (R1) moans and facial grimaces as if in pain. Charge
Nurse (V3) stated she (V3) had given pain med already. Room observed upon entry. Radiator cover intact
at that time, but Charge Nurse (V3) reports it wasn't at time of incident and that she (V3) replaced the
cover. Rolled bath blankets to form a protective wedge noted on right side of bed with resident. Nurse (V3)
stated she (V3) applied that after the incident in an effort to prevent further such incident. Probable cause is
that Resident (R1) may have attempted to get out of bed alone from the right side, may have tripped and
fell landing on the radiator, may have gotten wedged between bed and wall and could not get self-up.
R1's hospital records, dated 2/7/26, documents, in part, Patient (R1) allegedly fell asleep on a heater. A
[AGE] year-old female with dementia (R1) presented with thermal burns to the shoulder, hip, and arm,
reportedly sustained after prolonged contact with a heater overnight. The history was obtained from a
caregiver at the nursing home. Pain: Traumatic. She (R1) is nonverbal and only mumbles
words-Examination revealed full thickness burns on the shoulder, a large but less deep burn on the hip, and
burn extension down the arm R (right) shoulder and R (right) hip with partial deep and deep thickness
burns with surrounding superficial burns. Dead skin present. Appears to be tender to palpation. Moans to
pain. Presentation is most concerning for burns from falling asleep near heater. Will admit to burn ICU
(intensive care unit) for resuscitation. Second degree burn of shoulder and upper extremity except wrist and
hand, initial encounter. Surgical Procedure(s): Skin transplant; debridement of right shoulder and hip;
possible allograft, autograft or synthetic material. Operative Procedure: The hip wound was excised
tangentially down to punctate bleeding tissue. The arm was deeper, down to and through some of the
deltoid muscle. There was a peninsula burn on the lower arm, which was excised and was able to be closed
primarily with buried intradermal sutures. Thin split-thickness skin grafts were then harvested and carefully
applied to the exact size and shape of the wounds. They were secured in place with staples. On the arm, a
total of 400 cm2 of wound was excised with 150 cm2 from the right lower extremity and 250 cm2 from the
right upper extremity. The deepest layer on the right upper extremity was muscle. The 400 cm2 of excised
wound was closed with split-thickness skin graft, 150 cm2 to right lower extremity and 250 cm2 to the right
upper extremity. Pt (patient/R1) nonverbal, does not follow commands, arms and legs stiff, strength 3/5. Pt
moans and resists to pain. Poor tolerance to dressing change. Dressing: R Hip -Pink, moist, blanchable
-moderate serous drainage, no odor -debrided, cleansed plus large burn. R shoulder/back -pink, red, white,
serosanguinous drainage, no odor, mixed, some areas non blanching (center, white area),
debrided/cleansed.
R1's progress note, dated 2/07/26 at 5:15am, per V3 (Licensed Practical Nurse/LPN), documents, in part,
Nurse (V3) was called in the room by V8 (Certified Nursing Assistant/CNA) when entering the room
resident (R1) was on the right side of the bed lying on her (R1) right side next to the wall. Staff transferred
resident (R1) back to bed with 2 assist and she (R1) was positioned in bed for comfort call light within
reach. Resident (R1) has no verbal complaints of pain. Upon body assessment blistered area was noted to
her right shoulder and her right hip. MD (medical doctor) notified of incident new orders given to transfer
resident to ER (emergency room) for further Eval. (evaluation). Attempted to notify family with no answer.
R1's progress note, dated 2/07/26 at 8:39am, per V4 (Licensed Practical Nurse/LPN), documents, in part,
endorsed from previous nurse resident (R1) will be transferring to (hospital) for eval (evaluation) of impaired
skin integrity (ambulance) currently in facility for departure.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 5 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
R1's progress note, dated 2/07/26 at 1:45pm, per V4 (Licensed Practical Nurse/LPN), documents, in part,
writer contacted (hospital) and spoke with ER (emergency room) Nurse. Writer was made aware resident
(R1) is being transferred to (another/different hospital). Please F/U (follow up).
R1's progress note, dated 2/07/26 at 6:45pm, per V5 (Licensed Practical Nurse/LPN) documents, in part,
Resident (R1) admitted to the (hospital) d/t (due to) severe burns on right shoulder and right hip. DON
(Director of Nursing/DON) made aware. all personal belongings remains in room and Medications secured
on med Cart.
R1's Ambulance Run Record, dated 2/07/2026, documents, in part, AVPU (alert, verbal, pain,
unresponsive): Painful, pain score of 5/10; Ambulance dispatched to (nursing home) for an emergency call
due to a burn. The pt (patient) is a [AGE] year-old female (R1) getting transported to hospital ER
(emergency room). The pt is in need of ambulance services due to having dementia, unable to ambulate,
bed confined, and muscle weakness.
R1's Transfers and Bed Mobility/Limited lift review (Nursing/restorative), dated 11/12/25, documents, in part,
Bed Mobility: Roll left and right: Partial/Moderate assistance; Sit to lying: Substantial/Maximal assistance;
and Lying to sitting on side of bed: Substantial/Maximal assistance. Transfer Ability: Sit to stand:
Substantial/Maximal assistance; Chair/bed-to-chair transfer: Substantial/Maximal assistance. Ability to
maintain standing balance: Poor; Recommendations for Transfers: Resident (R1) will be designated as
Substantial/maximal assistance - Helper does more than half the effort. Helper lifts or holds trunk or limbs
and provides more than half the effort; Recommendations for Bed Mobility Physical Assistance Needs:
Substantial/maximal assistance - Helper does more than half the effort. Helper lifts or holds trunk or limbs
and provides more than half the effort; and Bed Mobility Symbol Assignment: Residents requires a one
person physical assistance from staff for bed mobility.
R1's care plan, dated 8/11/25, documents, in part, (R1) is at risk for falls R/T (related to) impaired mobility,
history of falls, with a goal that documents, in part, (R1) will have a safe environment maintained thru the
next review, and with interventions that documents, in part, Anticipate and meet individual needs of the
resident (R1).
R1's care plan, dated 8/12/25, documents, in part, (R1) presents with poor balance, decreased strength &
impaired ambulation secondary to: unspecified dementia, unspecified severity, with other behavioral
disturbance, with a goal that documents, in part, (R1) will not sustain a fall related injury by the next review,
and with interventions that documents, in part, Assist resident (R1) to a standing position.
R1's care plan, dated 11/12/25, documents, in part, (R1) has an ADL (activities of daily living) Self Care
Performance Deficit r/t (related to) Confusion, Dementia, Impaired Balance, Limited Mobility, with a goal
that documents, in part, (R1) will remain free of complications related to immobility, including contractures,
thrombus formation, skin breakdown, fall related injuries through the next review, and interventions that
documents, in part, Bed mobility - the resident (R1)requires (1) staff member(s) to turn and reposition.
Transfer - the resident (R1) requires the assistance of (1) staff member(s) when transferring.
R1's care plan, dated 11/12/25, documents, in part, (R1) has a Self-Care Deficit related to (Cognitive
impairment, Limited Mobility, Dementia) and requires assistance with Bed mobility. Resident(R1) will benefit
from participation in a Bed mobility program, with interventions that documents, in
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 6 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
part, Assist the resident (R1) with turning/positioning and finding a comfortable position as needed.
Level of Harm - Immediate
jeopardy to resident health or
safety
R1's care plan, dated 11/12/25, documents, in part, (R1) has been assessed and has been determined to
need a mechanical lift for transfers R/t (related to): Will be designated as ONE PERSON ASSIST, as they
(R1) require Limited Assist and up to Extensive Assist with no more than 25% wt. (weight) bearing
assistance. 1 = One Person Assistance, Impaired Cognition, Impaired Communication, with interventions
that documents, in part, Transfer with 1 staff assistance.
Residents Affected - Few
R1's care plan, dated 10/01/25, documents, in part, (R1) terminal Illness - Alteration in Comfort R/T:
Hospice, with interventions that documents, in part, Provide cares per resident(R1) &/or family wishes to
achieve acceptable level of comfort. Provide re-positioning per skin care plan and PRN (as needed) for
comfort.
R1's care plan, dated 11/12/25, documents, in part, (R1) has limited physical mobility r/t
Cognitive impairment, Limited Mobility, Dementia, with interventions that documents, in part, MOBILITY:
The resident requires (1) staff participation for mobility. Provide supportive care, assistance with mobility as
needed. Document assistance as needed.
On 2/12/26 on 10:01am, V1 (Administrator) said, I was called early Saturday (2/07/26) in morning for a fall
with injury and immediately came here (facility). It (fall with injury) was her (R1). She (R1) was going to be
sent out. About 5:00am R1's fall with injury occurred. She (R1) was laying against the radiator, and the
cover was knocked off. No, the cover to the radiator (R1's radiator heater) was not attached. I think it
(radiator cover) came off when she (R1) fell out of bed. We (facility staff) completed a review of the whole
facility's radiator heaters that day (2/07/26) and made sure all covers were secure. We (facility staff) did a
FRI (facility reported incident).
On 2/12/26 at 10:08am, with V1 (Administrator) and V2 (Director of Nursing/DON), the cover to the radiator
heater in R9, R1, R11, R12)'s was observed not secured and partially coming off. V7 (Maintenance
Director/Housekeeping Manager) was called to room this by V1 and V7 stated, Yeah, this (radiator heater
cover in room [ROOM NUMBER]) is loose, it requires more screws (observed after V1 stated an audit of the
whole facility's radiator covers was done). The boilers are set to bring out 30 degrees Fahrenheit and the
PTAC units in the room are both a heating and cooling system. The PTAC units can change the
temperature per the residents desire.
On 2/12/2026 at 11:42am, V3 (Licensed Practical Nurse/LPN) said, Yes, I was the nurse (2/07/26, R1 fall
with injury). Basically, I was called by CNA (V8/certified nursing assistant). The resident (R1) has a low bed
and was found in between the bed and the heater. At the time when I entered the room, yes it (radiator
heater cover) was off. I'm not sure if it (radiator heater cover) bumped off. V8 and I assisted R1 back to bed
and I did a body assessment. It looked like blisters on the right shoulder and right hip. The skin (R1) was
blistering up from shoulder going down. About 2x2 inches in size. The right hip was about 2x2 inches in size
as well. I called the physician, got orders, applied dressings, and called an ambulance. R1 was sent to
(hospital). I checked on her like 3:00am or 3:15am and she (R1) was sleeping. Yes, I actually seen her (R1).
I can't remember if the curtain was closed. Yes, she (R1) can be very impulsive. She (R1) usually has
someone (staff) with her (R1) all the time. R1 is at the nurse's station a lot. She's (R1) confused and not
steady on her (R1) feet.
On 2/12/2026 at 12:06pm, V8 (Certified Nursing Assistant/CNA) said, Yes, she (R1) was one of the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 7 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
patients I had. I did work that day (2/07/26, R1 fall with injury). When I discovered she (R1) fell, she (R1) fell
between bed and heater, and was burned on her (R1) arm and hip. The side of her (R1) was laying on the
heater. The heater did not have a cover on. I am so sorry that happened. I wish it didn't happen. It's (radiator
heater cover) been off for some period of time. So many months back, it was over 9 months (radiator heater
cover not secured). I don't know if anyone had reported it (radiator heater cover not secured). Another nurse
V11 (Licensed Practical Nurse/LPN) can vouch for the radiator heater cover coming off all the time (prior to
2/07/26, R1 fall with injury). It (R1's burns) was nice size area (R1's burns). Sorta burned on both areas
(right arm and right hip). Can't really give an approximate length. It happened around 5:15am (2/07/26). The
last time I seen R1 before the fall was not at all. I didn't see her (R1) at all that shift. R1's curtain was pulled
all the way across. My shift is from 11:00pm to 7:00am. Another CNA (V9/certified nursing assistant) asked
me to help with another resident to put back to bed, and then I started doing POCs (point of care). We
(night shift CNAs) come in at 11:00pm and are supposed to check on all the residents, but I didn't because
I helped put another resident back to bed. I went back to my area, washed my hands, and started to put
patient's POCs in the computer. I don't think there is enough staff to do everything we (staff) need to do. It
probably took a good 30 minutes to help V9 get the resident back in bed. I was behind so I started on my
POCs. Even if there is not a call off, which most of the time there is a call off, we (facility) could use another
CNA, especially for the confused residents. I wanna say this here. When they (V2/Director of Nursing/DON)
had called me and said they (V2) had to terminate me, I knew I should have done my rounds every 2 hours.
I enjoyed working there. I was negligent, but the LPN is supposed to check them (residents) every 2 hours
too. They (facility) terminated me because of this incident. V2 called me. There's not enough staff to take
care of the confused residents. R1 should be a 1:1 all day and all night. She's (R1) confused and tries to
get up all the time. No, she (R1) is not steady on her (R1) feet.
Record review of V8's (certified nursing assistant/CNA) Corrective Action, dated 2/10/26, documents, in
part, Reason for warning: CNA (V8) failed to make rounds every 2 hours as per facility protocol. CNA (V8)
admits to rounding initially (11:00pm) and then again at 4:45am-5am. Resident (R1) on assignment fell
causing multiple burns to body resulting in hospitalization. Relevant company/CBA policy violated: CBA pg.
38 #7 Physical or verbal abuse, neglect, or attempting to injure residents or other person Corrective action
required:
Termination.
On 2/12/26 at 12:39pm, V7 (Maintenance Director/Housekeeping) said that there's no documentation that
we (facility) check the radiator heaters regularly, but we (facility) did start documenting heater checks the
day (2/07/26) R1 fell. I was never notified of the heater being broken prior to the incident (2/07/26, R1 fall
with injury). I was involved in checking the radiator heaters throughout the whole facility. 2 screws on each
end were needed to secure the heater's cover. Just 2 heater covers weren't secured, and the rooms were
R1's and now R9, R10, R11, R12's room. I'm not sure how all the rooms radiator heater's cover were
checked and R9, R10, R11, R12's cover was still loose and needed 2 more screws today (2/12/26). It (R9,
R10, R11, R12's room radiator cover) could have just became loose since the inspection (2/07/26).
On 2/12/26 at 1:01pm, V2 (Director of Nursing) said, I was not aware that it (R1's radiator heater cover) had
been previously broken. V3 called me at 5:00a.m. (2/07/26) to inform me that the CNA (V8) admitted she
(V8) did not complete her (V8) rounding. She (V8) is a good CNA. I would switch her (V8) with some of the
younger staff members. There is no documented evidence that any staff member went in and seen R1 prior
to her (R1) fall (2/07/26, R1 fall with injury). R1 is confused. The staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 8 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
are good at watching her (R1). No, I don't think she (R1) required 1:1 supervision. Yes, she (R1) can be
impulsive and a fall risk.
On 2/12/26 at 2:05pm, V7 (Maintenance Director/Housekeeping Manager) said, Again, we (facility staff)
were not documenting that we (facility staff) were checking the radiator heaters regularly, but we (facility)
did start documenting heater checks the day R1 fell. We (facility staff) were just taking hot water
temperatures, 6 rooms per week and the common area temperatures. Maintenance and housekeeping
should be checking the radiator heaters daily, but there is no documented protocol for that until now. The
facility has 2 types of heating systems. The radiators which is heated using 2 boilers, heats the whole
facility. The boilers (two of them) are set at 72 degrees Fahrenheit, but the pressure is set let out 30
degrees Fahrenheit so when the boiler temperature reach the radiator, 30 degrees Fahrenheit is only let
out. The PTAC unit subsidizes heat. The PTAC is forced air only and is thermostat controlled.
On 2/12/26, V32, Physician said, They (facility staff) called me and said she (R1) was laying on a heater
and developed blisters (2/07/26). I don't know, I'm not a specialist. Try calling the hospital where she (R1) is
at about the burns. Burns from a heater all depends on nutrition, age, and comorbidities. I don't know. Talk
with hospice regarding pain and burns. Hospice is really good at keeping resident's pain under control.
On 2/13/26 at 11:35am, V15, Hospice Registered Nurse/RN said, Yes, I am familiar with R1. End-stage
Alzheimer's disease was her (R1) hospice diagnosis. She (R1) is alert with reduced spontaneity and alert to
self only. She (R1) has episodes of confusion, more so in the evening, during which she (R1) becomes
agitated. She (R1) is at high risk for falls because she (R1) attempts to get up on her (R1) own. She (R1)
believes she (R1) can do things independently but is unable to do so safely. She (R1) is a feeder and
requires total care. She (R1) is on a pureed diet and is at risk for aspiration. She (R1) had a seizure a few
months ago. Her (R1) skin is intact, and she (R1) is incontinent. She (R1) has never really expressed pain,
though she (R1) occasionally demonstrates facial grimacing. Music therapy is used to help calm her (R1).
She (R1) requires total care with ADLs (activities of daily living). On a couple of occasions, she (R1) fed
herself and participated minimally in washing up. Her (R1) cognition is impaired. She (R1) responds to
simple yes or no questions but does not provide details. She (R1) does not speak much. I (R1) saw her
(R1) on the 6th (2/06/26) and had been following her (R1) since August 10, 2025. Most of the time, she
(R1) is in the dining room or at the nurse's station with staff, especially in the evening when she (R1)
sundowns. Not only was she (R1) transported by 911 to (hospital), but she (R1) was also admitted . Since
we (hospice staff) did not know the reason for admission, we (hospice staff) had to discharge her (R1) from
hospice so the hospital could complete any necessary interventions.
On 2/13/2026 at 3:04 pm, V9 (Certified Nursing Assistant/CNA) said, Yes, V8 (certified nursing
assistant/CNA) helped me put a resident back to bed that night (2/6/26) at the start of the shift. The resident
was in a geri-chair attempting to get out; however, she (resident) did not fall out of the chair. I cannot
remember which resident. The radiator cover (R1's) was not intact or secured, and it would come off before
R1 fell and was burned (2/07/26). I really cannot recall the details because I am usually not assigned to that
area. I cannot say how long it (R1's radiator heater cover) had been broken, but it was broken before that
day (2/07/26). I'm sorry, I do not know for how long.
On 2/13/26 at 1:16pm, V16, Hospice Physician said, R1 is a cognitively impaired patient with dementia. She
(R1) speaks very little, and when she (R1) does, her (R1) speech is mostly nonsensical. She (R1) is prone
to agitation, has impaired judgment, and demonstrates nonsensical speech. Her (R1)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 9 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
balance is poor, she (R1) experiences sleep disturbances, and she (R1) is at high risk for falls. Blistering of
the skin can be painful and also places her at risk for infection.
On 2/13/26 at 4:18pm, V11 (Licensed Practical Nurse/LPN) said, I work from 11:00 p.m. to 7:00 a.m. I did
not work that day (2/6/26). I work every other weekend. Yes, I am familiar with her (R1). She (R1) was on
hospice and would frequently attempt to get up and fall. I do not know why housekeeping did not notice the
issue (R1's radiator heat covered not secured). It (R1's radiator heater) was in disrepair. I am not aware of
whether anyone reported it (unsecured radiator heater cover in R1's room). To my knowledge, it (R1's
radiator heat cover not secured) had been that way for at least a couple of months. Housekeeping staff
come in and clean every day, and never did anything about the radiator. I have not been there recently, so I
cannot provide additional information.
On 2/14/26 at 11:34am, V7 (Maintenance Director/Housekeeping Manager), She's (R1) thin, and I believe
she (R1) can fit right in between the radiator and the floor. Like nudged in between. I believe it was like a
noodle, but not a wet noodle. A noodle is kinda thin, and if you lay it on the radiator, even if it's a 30 degree
Fahrenheit it'll still burn the skin.
The immediate Jeopardy that began on 2/07/2026 was removed on 2/19/2026 when the facility took the
following actions to remove the immediacy:
All resident rooms in facility, all units (Unit 100, 200, 300) were visited, and beds were rearranged as
necessary to ensure no beds are pushed against the walls or close to heating units on February 7, 2026.
Bedside cabinets/nightstands will be placed between bed and wall that houses the floor radiator to provide
separation from bed to wall. This monitoring continued and completed on February 9, 2026. Any residents
who resisted received education. This was completed by Maintenance Director. Surveyor verified that this
was completed on 2/18/2026.
Resident's (R1) bed was immediately removed from wall and heating unit on February 7, 2026, by llp-7a
shift Charge Nurse. Surveyor verified that this was completed on 2/12/2026.
On February 7, 2026, Nursing Staff (Nurses, CNAs) and Housekeepers that were on duty were in-service
that no resident beds are to be pushed to walls or close to heating units. Bedside cabinets/nightstands were
placed between bed and wall that houses the floor radiator to provide separation from bed to wall. This
in-service from February 7, 2026, continued and completed on February 18, 2026, by Maintenance Director
and Regional Director of Clinical Services. Surveyor verified that this was completed on 2/19/2026.
On February 7, 2026, the facility began educating Staff (Nurses, CNAs, Housekeeping, Department Heads)
verbally on safety protocol. This education continued on February9 through February 12, 2026. Education
completed February 18, 2026. Focus of education:
a. Abstaining from positioning beds against the wall
b. Abstaining from positioning beds close to heating units
c. Ensuring proper protection/covering of wall heating units.
d. Importance of visual rounds; increased visual monitoring
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 10 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
e. Consequences for Staff's noncompliance
Level of Harm - Immediate
jeopardy to resident health or
safety
f. Bedside cabinets/nightstands will be placed between bed and wall that houses the floor radiator to
provide separation from bed to wall
g. Fall Prevention Program
Residents Affected - Few
This was initiated by Maintenance Director and continued by Regional Director of Clinical Services. (All of
number 5, surveyor verified that this was completed on 2/19/2026.)
On February 9, 2026, incident with Resident (R1) was discussed with IDT as an impromptu QAPI with
instructions to increase visual rounding on all units which has been ongoing. IDT Members included, but
not limited to, Administrator, Asst Administrator, DON, ADON, Activity Director, PRSC, MOS, Restorative
Director, Wound Care Nurse, Infection Preventionist Nurse, Dietary Manager, Maintenance Director,
Scheduler, Therapy Director and Regional Director of Clinical Services. (see attached) Next QAPI
scheduled for February 25, 2026, when incident will be discussed again. Surveyor verified that this was
completed on 2/19/2026.
On February 10 through February 12, 2026, Staff (Nurses, Housekeepers, Activities, CNAs) were
in-service on hourly rounding and form created by Regional Director of Clinical Services. (see attached)
Surveyor verified that this was completed on 2/19/2026.
On February 18, 2026, Nurses and CNAs were in serviced verbally via phone conversation on items listed
below.
Abstaining from positioning beds against the wall
b. Abstaining from positioning beds close to heating units
c. Bedside cabinets/nightstands will be placed between bed and wall that houses the floor radiator to
provide separation from bed to wall
d. Ensuring proper protection/covering of wall heating units
e. importance of visual rounds; increased visual monitoring
f. Consequences for Staff's noncompliance
g. Fall Prevention Program
(All of number 9, surveyor verified that this was completed on 2/19/2026.)
Surveyor verified that the following system was put into place on 2/19/2026.
Maintenance Director and Asst Director will perform preventive maintenance rounds in all resident rooms.
This was initiated February 7, 2026, and is continual daily when on duty. On weekends, each Housekeeper
will be responsible for the rounds on their assigned units (all resident rooms located Unit 100, Unit 200, Unit
300). All needed repairs will be reported to the Maintenance Department immediately via TELS
(maintenance work order system), in person or by phone. All Staff aware. In the event
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 11 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
that a repair that may pose potential harm to a resident can't be repaired immediately, the resident will be
placed in alternate room until repair is completed.
On February 7, 2026, Maintenance Director checked Resident's (R1) heating unit in addition to all floor
heating units for coverings. Heating units have proper protective cover in place and secure. This was
completed on February 12, 2026. Maintenance Director and his assistant in addition to Weekend
Housekeepers will monitor this daily.
On February 12, 2026, hourly rounding with recordings initiated on all units. (see attached) Surveyor
verified that this was completed on 2/19/2026.
Administrator will be responsible for overall compliance to this removal plan in conjunction with Asst
Administrator, Director of Nursing, Assist Director of Nursing and Maintenance Director by monitoring
during routine rounds daily when on duty. Each Charge Nurse and Facility Manager on Duty as well as
Weekend Housekeepers as assigned will be responsible for monitoring overall compliance in absence of
Admin, Asst Adm., DON, ADON and Maintenance Director.
The Quality Assurance Quality Improvement Team meets monthly. This event will be brought again to the
next monthly QAQI meeting for discussion and re-evaluation of interventions. If further interventions are
needed at that time, they will be implemented accordingly.
Completion Date: February 19, 2026
2. R5's face sheet documents in part the following diagnoses: unspecified dementia, severe with other
behavioral disturbance, traumatic subdural hemorrhage with loss of
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 12 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in
charge on each shift.
Based on observation, interview and record review, the facility failed to have sufficient nursing staff to meet
the resident needs and failed to ensure the facility was staffed in accordance with the facility assessment.
This failure affects all 112 residents that reside within the facility. Findings include:
Facility census (2/11/2026) documents in part that 112 residents reside within the facility.
R4's Face Sheet documents in part the following diagnoses: rhabdomyolysis, fusion of spine (lumbar
region), inflammatory spondylopathy lumbar region, type 2 diabetes mellitus with diabetic neuropathy,
unspecified protein calorie malnutrition, neuromuscular dysfunction of the bladder, obesity, chronic
obstructive pulmonary disease, and major depressive disorder without psychotic features.
R4's Minimum Data Set (12/16/2025) document in part a brief interview of mental status (BIMS) summary
score of 15, indicating R4 is cognitively intact. Additionally, R4's minimum data set documents that R4 is
dependent on staff for toileting assistance.
On 2/13/2026 at 1:00 PM, R4 explained, Yes, the facility doesn't have enough staff. It takes forever for
someone to help you sometimes like 3-4 hours. Back in October, I was left hanging on a Hoyer for over 3
hours in my own feces. I get left in my own urine and feces for hours like an animal. I'm not an animal; I
don't deserve to be treated like that. I've told the administration of this facility about my problems and
nothing changes, that's the problem. Yes, I am incontinent even right now and have been sitting in my urine
for hours. No, I don't want them to change me, it's during lunch time, no one will come.
R4's POC (Point of Care) Response History (2/17/2025) report does not document that R4 received
assistance with toileting on the following dates: 1/19/2026 (11 PM-7 AM Shift), 1/21/2026 (3 PM-11 PM
Shift, 11 PM-7 AM Shift), 1/24/2026 (11-7 AM Shift), 1/25/2026 (11 PM-7 AM Shift), 1/26/2026 (7 AM-3
Shift), 1/27/2026 (11 PM-7 AM Shift), 1/31/2026 (11 PM-7 AM Shift), 2/1/2026 (11 PM-7 AM Shift),
2/2/2026 (11 PM-7 AM Shift), 2/3/2026 (11 PM-7 AM Shift), 2/6/2026 (11 PM -7 AM Shift), 2/7/2026 (3
PM-11 PM Shift, 11PM -7 PM Shift), 2/8/2026 (3 PM-11 PM Shift, 11 PM-7 AM Shift), 2/9/2026 (11 PM-7
AM Shift), 2/10/2026 (7AM -3 PM Shift), 2/11/2026 (11PM -7 AM Shift), 2/12/2026 (7 AM-3 PM Shift),
2/15/2026 (7 AM -3 PM Shift).
On 2/13/2026 at 1:28 PM, R4 affirmed R4 was aware of another resident being burned in the facility. R4
explained, Here's a perfect example of how the facility isn't ran right by the administration and how we don't
have enough staff: There was a resident just a few days ago that fell out of bed and no staff checked on her
for hours. She fell on to the radiator and suffered 3rd degree burns because they never checked on her.
They clearly didn't do their job. I did not see the resident, and I am not familiar with which resident exactly,
but it (the resident being burned) is all the staff are talking about. You can hear them talk about it all the
time. They said her skin was burnt off. I really hope you guys (State Survey Agency) are looking into that
incident—it's bad.
On 2/13/2026 at 3:10 PM, V24 (Certified Nursing Assistant) stated, I have to be honest. I don't think we
have enough people to meet the resident's needs. We are usually short. People are always calling in and it
makes us run short. The managers try to call people in but there's usually not enough people to pick up.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 13 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
On 2/13/2026 at 3:22 PM, V5 (Licensed Practical Nurse) stated, I don't think there is enough staff overall. I
mean, I am assigned to 42 residents on my own. I don't think that's safe. There's a lot of residents here with
dementia and they require more care.
R8's Face Sheet documents in part the following diagnoses: trigeminal neuralgia, type 2 diabetes without
complications, hypertension, and osteoarthritis.
On 2/17/2026 at 10:16 AM, R8 stated, My roommates wait forever to get help from the staff.
R8's Minimum Data Set (12/24/2025) documents in part a BIMS summary score of 13, indicating R8 is
cognitively intact.
R3's Face Sheet documents in part the following diagnoses: hemiplegia affective left non-dominant side,
bilateral cataracts, hypertension, type 2 diabetes mellitus, and depression.
On 2/17/2026 at 10:21 AM, R3 stated, They don't have enough aides. I have to wait a long time to get help
and sometimes don't get the help. They don't provide me with incontinence care, it's still a problem.
Everything is short staffed here.
R3's Minimum Data Set (11/25/2025) documents in part a BIMS summary score of 13, indicating R3 is
cognitively intact and that R3 is dependent on staff for toileting assistance.
R3's POC (Point of Care) Response History (2/17/2025) report does not document that R3 received
assistance with toileting on the following dates: 1/19/2026 (3 PM-11 PM Shift), 1/20/2026 (3-11 PM Shift),
1/22/2026 (11 PM -7 AM Shift), 1/26/2026 (11 PM-7 AM Shift), 1/31/2026 (11 PM-7 AM Shift), 2/1/2026 (3
PM-11 Shift), 2/4/2026 (3 PM-11 Shift), 2/5/2026 (11 PM-7 AM Shift), 2/13/2026 (7 AM-3 PM Shift, 11 PM-7
AM Shift), 2/15/2026 (7 AM-3 PM Shift).
On 2/18/2026 at 9:41 AM, V1 (Administrator) stated that V1 has not received any complaints about staffing
in the facility. V1 stated, Of course they (staff and residents) are going to tell you there's not enough staff.
You can ask anywhere if they need staff and they'll tell you yes, we need more staff. Everywhere is hiring.
V1 stated there is no policy for staffing and that the facility uses the facility assessment to guide the staffing
patterns in the facility.
On 2/18/2026 at 10:24 AM, V39 (Scheduler/Central Supply/Medical Records) affirmed that V39 is
responsible for scheduling the nursing shifts within the facility. V39 stated, I think we have sufficient staff, it's
just the call ins. We have call ins almost every day. At times, yes, it has caused disruptions in the resident's
care. When we have call-ins we try to call staff in or get people to stay. We staff the facility based on acuity.
On 2/18/2026 at 10:05 AM, V2 (Director of Nursing) stated, I think we have enough staff. We do have a lot
of call ins. I wouldn't say the call ins happen every day, but at least every other day. They call in saying their
sick and I have to take their word for it. When people call in, we call staff members at home to get them to
come in and work or offer staff overtime to stay. The only times when the call ins have affected the care of
the residents is when we can't find staff to come in or we have to wait for them to come in. Then, more
residents have to be assigned to each staff member to care for which can delay care.
On 02/18/2026 at 12:10 PM, V39 reviewed the daily staffing assignment sheets (1/30/2026-2/13/2026).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 14 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
V39 confirmed that on 2/2/2026 there were 8 nursing assistants that worked 11 PM-7 AM shift, on 2/7/2026
there were 7 nursing assistants that worked 11 PM - 7AM shift, on 2/8/2026 6 certified nursing assistants
worked the 11 PM-7 AM shift, on 2/9/2026 there were 7 nursing assistants that worked 11 PM- 7 AM shift,
and on 2/13/2026 6 certified nursing assistants worked the 11 PM-7 AM shift. V39 affirmed that no other
staff members came in those days to cover the shifts. V39 stated that the staffing would shift to 2-2-2
instead of 3-3-3 CNAs per each unit when there were only 6 certified nursing assistants. V39 stated that the
facility's staffing plan is 11 nursing assistants on day shift (7 AM-3 PM), 10 nursing assistants on PM shift
(3PM -11 PM) and 9 nursing assistants on NOC (11 PM-7 AM) shift.
Record review of the facility's daily staffing assignment sheets (1/30/2026-2/13/2026) documents in part, on
1/30/2026, 3 call-ins (1 Nurse PM, 2 CNA NOC), on 1/31/2026 2 call-ins (1 CNA AM, 1 Nurse NOC),
2/1/2026 5 call-ins (2 CNA PM, 2 CNA NOC, 1 Nurse NOC), on 2/2/2026 2 call ins (1 Nurse PM, 1 CNA
NOC), 2/5/2026 1 call-in (1 CNA PM), on 2/6/2026 4 call-ins (1 CNA AM, 3 CNA PM) , on 2/7/2026 2
no-call no shows (2 CNAs NOC), on 2/8/2026 3 call-ins (1 AM CNA, 2 PM CNA) and 1 no call no show (PM
CNA), 2/9/2026 4 call ins (3 NOC CNA, 1 NOC Nurse), 1 removed from schedule (NOC CNA), 2/10/2026 1
call in (NOC CNA), 1 removed from schedule (NOC CNA), on 2/11/2026 1 call-ins (PM Nurse) 1 No Call-No
Show (PM CNA), 2/12/2026 2 call-ins (PM CNA, NOC Nurse), 2/13/2026, 4 no call no shows (1 PM CNA, 3
PM NOC) and 1 call off (PM CNA). On 2/2/2026 there were 8 nursing assistants that worked 11-7 shift, on
2/7/2026 there were 7 nursing assistants that worked 11-7 shift, on 2/8/2026 6 certified nursing assistants
worked the 11-7 shift, on 2/9/2026 there were 7 nursing assistants that worked 11-7 shift, and on 2/13/2026
6 certified nursing assistants worked the 11-7 shift.
Facility census for 2/2/2026 documents 113 residents were residing within the facility.
Facility census for 2/3/2026 documents 112 residents were residing within the facility.
Facility census for 2/7/2026 documents 112 residents were residing within the facility.
Facility census for 2/8/2026 documents 111 residents were residing within the facility.
Facility census for 2/9/2026 documents 109 residents were residing within the facility.
Facility census for 2/13/2026 documents 113 residents were residing within the facility.
Record review of the facility assessment (2/12/2026) documents in part for the facility's staffing plan that
that approximately 4 licensed nurses are needed per shift on 1st shift, 4 on second shift, and 3 on third
shift. For certified nursing assistants, 11 are needed on first shift, 10 are needed on second shift, and 9 are
needed on third shift to adequately meet the resident's care needs. Additionally, the facility assessment
identifies an average census of 103.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 15 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on observation, interview, and record review, the facility failed to have sufficient dietary staff to meet
resident needs and to serve meals timely. This failure affected all 106 residents that consume food from the
facility's kitchen. Findings include:Facility census (2/11/2026) documents in part that 112 residents reside
within the facility. Facility document titled RESIDENTS THAT ARE NPO (Nothing By Mouth) (2/2026)
documents in part that 6 residents do not consume oral intake. This indicates that 106 residents consume
food from the facility's kitchen. R4's Face Sheet documents in part the following diagnoses: rhabdomyolysis,
fusion of spine (lumbar region), inflammatory spondylopathy lumbar region, type 2 diabetes mellitus with
diabetic neuropathy, unspecified protein calorie malnutrition, neuromuscular dysfunction of the bladder,
obesity, chronic obstructive pulmonary disease, and major depressive disorder without psychotic features.
R4's Minimum Data Set (12/16/2025) document in part a brief interview of mental status (BIMS) summary
score of 15, indicating R4 is cognitively intact.On 2/13/2026 at 1:00 PM, R4 was observed eating lunch in
R4's room. R4 stated that meals are generally served late and are sometimes cold. On 2/14/2026 at 11:37
AM, observed 1 cook and 2 dietary aides in the kitchen. V29 confirmed the observation and stated there
was one cook and 2 dietary aides on duty. V29 (Cook) affirmed that the kitchen begins plating food at 12:00
PM and that lunch begins at 12:00 PM for the residents. V29 stated, I don't know if I would consider us
(Dietary Department) short staffed. I know we are usually short on PM shift, I know we need help there. On
2/14/2026 at 11:59 AM, V29 stated, We haven't started plating the food yet because the dietary aides have
not finished prepping the trays. Come back in like 25 minutes and we should be ready to plate the food
then. I don't know why the aides aren't done plating.On 2/14/2026 at 12:30 PM, observed V29 in the kitchen
plating the food for the first dining room. V29 was assisted by 2 dietary aides. V6 (Assistant Administrator,
HR) was present in the kitchen. V6 stated that V6 came into the kitchen to see what was taking the food so
long (to be distributed). V6 affirmed that lunch begins at 12:00 PM.On 2/14/2026 at 1:47 PM, observed the
final tray served to the residents in the 300-dining room (indicating the final resident was served 1 hour and
47 minutes after the start of the lunch time).R8's Face Sheet documents in part the following diagnoses:
trigeminal neuralgia, type 2 diabetes without complications, hypertension, and osteoarthritis. R8's Minimum
Data Set (12/24/2025) documents in part a BIMS summary score of 13, indicating R8 is cognitively intact.
On 2/17/2026 at 10:16 AM, R8 stated, The food is never served on time. Just a couple nights ago, I was
served dinner at 7:10pm. I was the last tray to be given. I am supposed to eat at like 5:00 o'clock pm. I didn't
want to wait that long. They don't have enough help in the kitchen or in nursingR3's Face Sheet documents
in part the following diagnoses: hemiplegia affective left non-dominant side, bilateral cataracts,
hypertension, type 2 diabetes mellitus, and depression. R3's Minimum Data Set (11/25/2025) documents in
part a BIMS summary score of 13, indicating R3 is cognitively intact and that R4 is dependent on staff for
toileting assistance. On 2/17/2026 at 10:20 AM, R3 stated, Everything is short staffed here. Most of the
meals here are served late. On 2/17/2026 at 10:24 AM, V35 (Dietary Manager) stated, I have been here
(employed by the facility) about 2 months. Honestly, I don't want to throw anyone under the bus, but I do
think we need more staff in the kitchen. I have tried my best to eliminate tedious tasks, like for example, I
buy individual cartons of thickened liquids, so we don't have to make the thickened liquids in bulk. I try my
best to streamline the processes, cut out any extra stuff that isn't crucial, but we still could use more. We
are currently trying to hire for a part-time cook and part-time dietary aide. I try to help where I can but there
are a lot of tasks in the kitchen to do. I have seen times where we have been late on serving meals. On
2/17/2026 at 11:45
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 16 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
AM, V37 (Registered Dietician) stated, I am the consultant dietician for the facility. To be honest, I am not
sure how much staff are needed in the kitchen or what the regulatory requirements are related to kitchen
staffing. On 2/17/2026 at 12:39 PM, V1 (Administrator) stated, There is no written policy for dietary staffing
we follow the guidelines from state and federal of sufficient support personnel to meet the dietary needs of
all persons eating meals in the facility. On 2/18/2026 at 9:53 AM, V1 stated, the purpose of the facility
assessment is that it is a living, breathing tool, that identifies resources needed in order to care for the
residents and in cases of emergency. The facility assessment was reviewed with V1 (Administrator). When
asked if the facility assessment identifies the dietary department staffing needs, V1 replied, It says the
dietary manager, we don't have to list cooks or dietary aides. That's not a requirement. We follow the federal
regulation, which is: if you have enough staff to create the food and serve the food then you are meeting the
needs of the facility. Review of facility working dietary staff schedules for 2/2026, documents in part that the
facility usually staffs between 2-3 dietary aides between 6:00 AM - 8:00 PM with one cook working 6 AM-2
PM and a second cook working 12 PM-8 PM. On 2/1/2026, 2/3/2026, 2/13/2026, and 2/14/2026, there was
only 1 dietary aide working the 4:00-8:00 PM shift. On 2/12/2026, only 1 dietary aide worked the 6:30
AM-2:30 PM shift. On 2/9/2026, only one cook worked from 12:00 PM-8:00 PM. The facility assessment
(2/12/2026) does not indicate a dietary department staffing plan or how many/which type of staff members
are required to meet the needs of the facility's dietary department. The Dietary aides and cooks are not
identified within the dietary department staffing plan. Facility document titled, MEAL CART AND TRAY
TIMES (Undated), documents in part that breakfast is served at 8:00 AM, 8:15 AM and 8:30 AM, lunch is
served at 12:00 PM, 12:15 PM, and 12:30 PM, and supper (dinner) is served at 5:00 PM, 5:15 PM, and
5:30 PM in the 300-dining room, 200-dining room and main dining room, respectively.
Event ID:
Facility ID:
145927
If continuation sheet
Page 17 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure menu variety for dinner, failed to honor
resident preferences and cultural/ethnic considerations, failed to follow recipes for the written menu, and
failed to obtain dietician input for any substitutions made to the recipes/menu. This failure affected all 106
residents that consume food from the facility's kitchen.Findings include: Facility census (2/11/2026)
documents in part that 112 residents reside within the facility. Facility document titled RESIDENTS THAT
ARE NPO (Nothing By Mouth) (2/2026) documents in part that 6 residents do not consume oral intake. This
indicates that 106 residents consume food from the facility's kitchen. R4's Face Sheet documents in part
the following diagnoses: rhabdomyolysis, fusion of spine (lumbar region), inflammatory spondylopathy
lumbar region, type 2 diabetes mellitus with diabetic neuropathy, unspecified protein calorie malnutrition,
neuromuscular dysfunction of the bladder, obesity, chronic obstructive pulmonary disease, and major
depressive disorder without psychotic features. On 2/13/2026 at 1:00 PM, R4 explained, The food here is
terrible, barely edible. I am afraid to eat the entree a lot of the times because it gives me (diarrhea). One of
the worst things about the food here is the lack of variety. Every single night we are served a sandwich of
sorts. In my culture, you might not understand, but Sunday dinners are important to us. In the black
community, we get together and have a nice Sunday dinner. Most of these residents are black, it's our
culture. I usually get served a choke sandwich (dry, without condiments), piece of ham between two pieces
of bread. That's it. That's not okay, dinner in general is always just sandwiches of some sort. It is so
depressing. We deserve to have normal dinner items. On 2/13/2025 at 3:10 PM, V24 (Certified Nursing
Assistant) affirmed V24 heard residents complaining about the taste of the food. V24 stated, They
(residents) often complain about the food, it's about every day. They'll say it doesn't taste good or was cold.
The residents will leave food on the tray or have us go get something else like a sandwich.On 2/14/2026 at
12:21 PM, observed V29 (Cook) taking food temperatures of the prepared lunch entrees and sides within
the kitchen. V29 stated, The recipe for the stuffed peppers called for ground turkey, but we didn't have any
of that. I don't think we ordered it. So, I called my manager, and we used ground beef to make it instead.
When discussing the preparation for the mechanically altered foods, V29 stated, The menu today calls for
creamed corn for mechanically altered residents, but we didn't have any of that, so I made carrots. I do not
know why there was no creamed corn to serve the residents. On 2/14/2026 at 12:30 PM, the kitchen staff
observed preparing lunch. Observed 4 tray racks within the kitchen that had trays with desserts and
utensils. The desserts cups contained peaches and a nickel-sized dollop of whipped cream that was
smashed into the plastic wrap covering the dessert which would transfer approximately 50% of the whipped
cream to the plastic. There were no color change or any other indicators that would identify honey was
mixed into the whipped topping. V38 (Dietary Aide) affirmed that V38 made the desserts, used a spray can
of whipped cream, and then covered them with plastic. Surveyor inquired how much whipped cream is
supposed to be on the dessert. V38 replied, Not much at all. Like a little squirt of it, maybe less than a half a
second. V38 affirmed that the whipped topping was not made, it came from a can, and V38 sprayed the
whipped cream directly from the can onto the dessert (indicating no honey was used). Observed V29
cutting the cornbread to be served, approximately a 9-10-inch diameter of the top of the cornbread was
burnt. V29 stated, I'm not going to use that. V29 denied that there was any more cornbread to be served
and no more cornbread was going to be made in response to the burnt portion of cornbread. On 2/14/2026
at 1:10 PM, observed V29 (Cook) placing plain pieces of wheat
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 18 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
sandwich bread on each plate and omitting the corn bread. V29 stated, we ran out of cornbread. V38
(Dietary Aide) affirmed that at least 6 people were going to receive the plain sandwich bread in lieu of the
cornbread on the menu. V29 affirmed that V29 did not notify the dietician prior to changing the menu for
some of the residents. On 2/14/2026 at 1:49 PM, a test tray was provided to the survey team. The test tray
consisted of corn, a plain piece of bread, and unidentifiable rice/meat mixture in a tomato-based sauce on
a Styrofoam plate wrapped in plastic cling wrap. The rice/meat mixture smelled heavily of tomato, lacked
the smell of any other spices, and lacked bell pepper. The cornbread, stuffed pepper, and spiced peach
dessert were not provided. V29 (Cook) stated, We ran out of the stuffed peppers, so that is the inside of the
stuffed pepper. It is what we used for the mechanical soft. We ran out of cornbread and the spiced peach
dessert. R8's Face Sheet documents in part the following diagnoses: trigeminal neuralgia, type 2 diabetes
without complications, hypertension, and osteoarthritis. R8's Minimum Data Set (12/24/2025) documents in
part a BIMS summary score of 13, indicating R8 is cognitively intact. On 2/17/2026 at 10:16 AM, R8 make a
gagging noise and motion like R8 was throwing up. R8 stated, That's what I think of the food: nasty. They
don't really have a lot of different options or variety. It's all nasty.R3's Face Sheet documents in part the
following diagnoses: hemiplegia affective left non-dominant side, bilateral cataracts, hypertension, type 2
diabetes mellitus, and depression. R3's Minimum Data Set (11/25/2025) documents in part a BIMS
summary score of 13, indicating R3 is cognitively intact and that R4 is dependent on staff for toileting
assistance. On 2/17/2026 at 10:20 AM, R3 stated the food was alright, but it needs more variety. R3
affirmed that the facility serves a lot of sandwiches and would prefer other menu items. On 2/17/2026 at
10:24 AM, V35 (Dietary Manager) stated, I have been here (employed by the facility) about 2 months. I
have noticed that there are a lot of sandwich items on our menu cycle. I thought it was interesting, I don't
know why there are so many sandwich style items on the menu cycle. I don't make the menu, corporate
makes the menu and it is approved by a dietician. Yes, menus should have variety, but again, I don't make
the menu. V35 affirmed that V35 has received complaints about lack of flavor and palatability of the food
from the residents and has implemented a food committee to try and better serve the residents' concerns.
V35 provided resident council meeting minutes from 11/2025-present. V35 stated that V35 does not have
documentation of the food committee meetings they get documented in the resident council meeting
minutes. On 2/17/2025 at 10:27 AM, V35 (Dietary Manager) explained, I was not aware that (V29) used
different meat when preparing the stuffed peppers. I don't know why (V29) didn't use the correct meat
according to the menu, we had the meat thawing. Same with the cornbread, there was more cornbread that
(V29) could have made. I don't know what was going on that day (2/14/2026), everything (ingredients) was
here. V29 stated that the facility used a spray-form of whipped topping when making the spiced peach
dessert, so there was no way we (staff) could measure the amount. V35 stated that the expectation is that
staff should be following the recipes and the menus. On 2/17/2026 at 11:45 AM, V37 (Registered Dietician)
affirmed V37 is the consultant dietician for the facility and was not aware of any ingredient substitutions or
menu changes for 2/14/2026. V37 denied V37 gave any approvals to change any parts of the menu on
2/14/2026. V37 affirmed that the facility should be preparing food as directed by the recipe and menu. On
2/17/2026 at 11:45 AM, V37 (Registered Dietician) affirmed V37 is the consultant dietician for the facility
and was not aware of any ingredient substitutions or menu changes for 2/14/2026. V37 denied V37 gave
any approvals to change any parts of the menu on 2/14/2026. V37 affirmed that the facility should be
preparing food as directed by the recipe and menu. On 2/17/2025, surveyor requested the recipe for all
items served at lunch on 2/14/2026. The pureed carrot recipe was not provided prior to the exit of the
survey. Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 19 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
council meeting minutes 11/2025-present documents in part on 12/30/2025, the resident council had
concerns related to putting veggies on sandwiches. Comments (12/30/2025) were made by V35 (Dietary
Manager) that indicated that the cook was in-serviced on making grits. There are no comments related to
corrective action for the residents' wanting vegetables on their sandwiches and no further information was
provided prior to the exit of the survey.The posting for the lunch menu (Prairie Oasis F/W 25/26 Dat at a
Glance for General Week 4 Saturday) for 2/14/2026 documents in part that the lunch being served is
Stuffed Pepper, Skillet Corn, Spiced Peach Parfait, Cornbread, MargarineRecord review of the recipe for
stuffed pepper indicates the following ingredients: vegetable salad oil, ground turkey, medium green
peppers, chopped onion, diced celery, Italian seasoning, garlic powder, salt, black pepper, tomato sauce,
condensed cream of tomato soup and shredded cheddar cheese. The ground stuffed pepper with sauce
instructs the staff to ground the stuffed pepper in an appropriate consistency in a food processor and top
with sauce. Record review of the recipe for the spice peach parfait indicates the following ingredients: diced
peaches, juice pack, brown sugar, cinnamon, whipped topping and honey. The recipe instructs staff to
prepare whipped topping according to package instructions, add honey, and whisk to incorporate the honey
into the whipped topping. Record review of the recipe for the whipped topping instructs the staff to mix
whipped topping mix packages and ice-cold water into a mixing bowl and whip for approximately 5-10 until
peaks form. There is no recipe to use spray-style whipped cream in place of this whipped topping mix.
Record review of the current facility menu cycle indicates the following days where a sandwich (meat or
other food item between bread/bun) is being served for dinner: Week 1: Tuesday (Grilled Cheese
Sandwich), Thursday (Barbequed Chicken Sandwich), Friday (Chicken Salad Sandwich); Week 2 : Sunday
(Grilled Ham and Cheese Sandwich), Monday (Alpine Burger with Bun), Tuesday (Turkey and Swiss
Cheese Sandwich), Thursday (Bratwurst on bun), Week 3: Sunday (Turkey and Swiss Cheese Sandwich),
Monday (Hot Dog with Bun), Saturday (BBQ Rib Patty on Submarine Roll), Week 4: Sunday (Sloppy
[NAME] Sandwich), Monday (Tuna Salad Sandwich), Thursday (Cheeseburger with Bun), Friday (Bratwurst
Sausage with Bun), Saturday (Breaded Fish Sandwich with Cheese on Bun). This indicates that a sandwich
style entree was served for dinner on 3 days in Week 1, 4 days in Week 2, 3 days in week 3, and 5 days in
week 5. Facility policy titled, Menu Changes (2017) documents, Menu Items will be served as planned
whenever possible. Due to unavoidable circumstances, temporary changes may be made to the menu.
Procedure: Changes will be indicated on the posted menu prior to the meal service. The menu change will
be noted in a file kept for that purpose. The reason for change will be noted. Changes will be of similar
nutritional value. Permanent changes must be approved by the dietician.Facility policy titled CYCLE MENU
(2018) documents in part, .Procedure: Cycle Menus are planned by a dietician at least two weeks in
advance. A variety of nourishing food is served three meals a day and an evening snack. Menus are
different for the same day of consecutive weeks and seasonal foods are used. Menus reflect the religious,
cultural and ethnic needs of the clients as well as the clients' food preferences .
Event ID:
Facility ID:
145927
If continuation sheet
Page 20 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to serve food to residents in a manner
that is palatable and attractive. This failure has the potential to affect all 106 residents that consume food
from the facility's kitchen. Findings include:Facility census (2/11/2026) documents in part that 112 residents
reside within the facility. Facility document titled RESIDENTS THAT ARE NPO (Nothing By Mouth) (2/2026)
documents in part that 6 residents do not consume oral intake. This indicates that 106 residents consume
food from the facility's kitchen. R4's Face Sheet documents in part the following diagnoses: rhabdomyolysis,
fusion of spine (lumbar region), inflammatory spondylopathy lumbar region, type 2 diabetes mellitus with
diabetic neuropathy, unspecified protein calorie malnutrition, neuromuscular dysfunction of the bladder,
obesity, chronic obstructive pulmonary disease, and major depressive disorder without psychotic features.
R4's Minimum Data Set (12/16/2025) document in part a brief interview of mental status (BIMS) summary
score of 15, indicating R4 is cognitively intact.On 2/13/2026 at 1:00 PM, R4 explained, The food here is
terrible, barely edible. I am afraid to eat the entree a lot of the times because it gives me (diarrhea). The
food tastes bad, looks bad, the only thing that tastes ok is the salad. All of the residents don't like the food
here and most of them can't speak up because they got dementias or impaired cognition. On 2/13/2025 at
3:10 PM, V24 (Certified Nursing Assistant) affirmed V24 heard residents complaining about the taste of the
food. V24 stated, They (residents) often complain about the food, it's about every day. They'll say it doesn't
taste good or was cold. The residents will leave food on the tray or have us go get something else like a
sandwich.On 2/13/2025 at 3:22 PM, V5 (Licensed Practical Nurse) affirmed V5 has had residents complain
about the food. V5 stated, They (residents) will say they don't like it (the food) or it doesn't taste good. Or
they order a certain meal, and they don't get what they ordered. On 2/14/2026 at 12:30 PM, observed
kitchen staff preparing lunch. Observed 4 tray racks within the kitchen that had trays with desserts and
utensils. The desserts cups contained peaches and a nickel-sized dollop of whipped cream that was
smashed into the plastic wrap covering the desert which would transfer approximately 50% of the whipped
cream to the plastic. V38 (Dietary Aide) affirmed that V38 made the desserts and covered them with plastic.
Surveyor inquired how much whipped cream is supposed to be on the dessert and V38 replied, Not much
at all. Like a little squirt of it, maybe less than a half a second. Observed V29 cutting the cornbread to be
served, approximately a 9-10-inch diameter of the top of the cornbread was burnt. V39 stated, I'm not going
to use that. V29 denied that there was any more cornbread to be served and no more cornbread was going
to be made in response to the burnt portion of cornbread. On 2/14/2026 at 12:32 PM, observed V29 (Cook)
plate a serving of pureed bell peppers, pureed carrots, and puree cornbread. The pureed items appeared
thick, lumpy and unappetizing on the tray. The pureed carrots were a gelatinous texture and had a shine
across the surface. On 2/14/2026 at 1:10 PM, observed V29 (Cook) placing plain pieces of wheat sandwich
bread on each plate and omitting the corn bread. V29 stated, we ran out of cornbread. V38 (Dietary Aide)
affirmed that at least 6 people were going to receive the plain sandwich bread in lieu of the cornbread on
the menu. On 2/14/2026 at 1:49 PM, a test tray was provided to the survey team. The test tray consisted of
corn, a plain piece of bread, and unidentifiable rice/meat mixture in a tomato-based sauce on a Styrofoam
plate wrapped in plastic cling wrap. The rice/meat mixture smelled heavily of tomato and lacked the smell of
any other spices. The cornbread, stuffed pepper, and spiced peach dessert was not provided. V29 (Cook)
stated, We ran out of the stuffed peppers, so that is the inside of the stuffed pepper. It is what we used for
the mechanical soft. We ran out of cornbread and the spiced peach dessert. On 2/14/2026 at 1:57 PM, V1
(Administrator) observed the test tray and affirmed that the
Residents Affected - Many
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 21 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
test tray did not appear to be appetizing or palatable.On 2/17/2025 at 10:27 PM, V35 (Dietary Manager)
stated that pureed carrots should have a texture that looks similar to mashed potatoes. V35 affirmed that
pureed carrots should not appear gelatinous. V35 stated that the facility used a spray-form of whipped
topping, so there was no way we (staff) could measure the amount. V35 affirmed that V35 has received
complaints about lack of flavor and palatability of the food from the residents and has implemented a food
committee to try and better serve the resident's concerns. V35 provided resident council meeting minutes
from 11/2025-present. V35 stated that V35 does not have documentation of the food committee meetings
they get documented in the resident council meeting minutes. R8's Face Sheet documents in part the
following diagnoses: trigeminal neuralgia, type 2 diabetes without complications, hypertension, and
osteoarthritis. R8's Minimum Data Set (12/24/2025) documents in part a BIMS summary score of 13,
indicating R8 is cognitively intact. On 2/17/2026 at 10:16 AM, R8 make a gagging noise and motion like R8
was throwing up. That's what I think of the food: nasty.On 2/18/2026 at 5:08 PM, V40 (Licensed Practical
Nurse) affirmed that V40 no longer works at the facility but when V40 did work at the facility, V40 would
often have residents complain about the food. V40 recalled, It was pretty much every day that residents
would complain about it (food). They would say like, oh I don't want that, it looks gross or it doesn't have any
taste or seasoning. Food being too bland was probably the most frequent complaint. Resident council
meeting minutes 11/2025-present documents in part on 12/30/2025, the resident council had concerns
related to grits needing to be cooked longer and putting veggies on sandwiches. Comments (12/30/2025)
were made by V35 (Dietary Manager) that indicated that the cook was in-serviced on making grits. There
are no comments related to corrective action for the residents' wanting vegetables on their sandwiches and
no further information was provided prior to the exit of the survey. Facility policy titled, FOOD
PALATABILITY- HOT FOOD TEMPERATURES (2018) documents in part, POLICY: The healthcare
community prepares and serves food and beverages that are palatable, attractive, and at safe and
appetizing temperature .
Event ID:
Facility ID:
145927
If continuation sheet
Page 22 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review, the facility failed to procure sufficient amounts of food
ingredients to properly follow the written menu and failed to have enough food items to follow written
menu/serve every resident according to the written menu. This failure affected all 106 residents that
consume meals from the facility's kitchen. Findings include: Facility census (2/11/2026) documents in part
that 112 residents reside within the facility. Facility document titled RESIDENTS THAT ARE NPO (Nothing
By Mouth) (2/2026) documents in part that 6 residents do not consume oral intake. This indicates that 106
residents consume food from the facility's kitchen. R4's Face Sheet documents in part the following
diagnoses: rhabdomyolysis, fusion of spine (lumbar region), inflammatory spondylopathy lumbar region,
type 2 diabetes mellitus with diabetic neuropathy, unspecified protein calorie malnutrition, neuromuscular
dysfunction of the bladder, obesity, chronic obstructive pulmonary disease, and major depressive disorder
without psychotic features. R4's Minimum Data Set (12/16/2025) document in part a brief interview of
mental status (BIMS) summary score of 15, indicating R4 is cognitively intact.On 2/13/2026 at 1:00 PM, R4
explained, The food here is terrible, barely edible. I am afraid to eat the entree a lot of the times because it
gives me (diarrhea). So, I ask for substitutes, which of course they run out of. When that happens, I pretty
much just don't eat. They are always running out of food, substitute or the actual meal. On 2/13/2025 at
3:10 PM, V24 (Certified Nursing Assistant) affirmed V24 heard residents complaining about the taste of the
food. V24 stated, They (residents) often complain about the food, it's about every day. There have been
times where they didn't have enough of the main meal, so residents had to be served a sandwich or
another substituteOn 2/13/2025 at 3:22 PM, V5 (Licensed Practical Nurse) affirmed V5 has had residents
complain about the food. V5 stated, They (residents) will say they don't like it (the food) or it doesn't taste
good. Or they order a certain meal, and they don't get what they ordered. I have seen times where they
(staff) have run out of the entree or the substitute, and they (residents) had to be served something else.
On 2/14/2026 at 12:21 PM, observed V29 (Cook) taking food temperatures of the prepared lunch entrees
and sides within the kitchen. V29 stated, The recipe for the stuffed peppers called for ground turkey, but we
didn't have any of that. I don't think we ordered it. So. I called my manager and we used ground beef to
make it instead. When discussing the preparation for the mechanically altered foods, V29 stated, The menu
today calls for creamed corn for mechanically altered residents, but we didn't have any of that, so I made
carrots. I do not know why there was no creamed corn to serve to the residents. Observed V29 cutting the
cornbread to be served, approximately a 9-10-inch diameter of the top of the cornbread was burnt. V29
stated, I'm not going to use that. V29 denied that there was any more cornbread to be served and no more
cornbread was going to be made in response to the burnt portion of cornbread. On 2/14/2026 at 1:10 PM,
observed V29 placing plain pieces of wheat sandwich bread on each plate and omitting the corn bread. V29
stated, We ran out of cornbread. V38 (Dietary Aide) affirmed that at least 6 people were going to receive
the plain sandwich bread in lieu of the cornbread on the menu. On 2/14/2026 at 1:49 PM, a test tray was
provided to the survey team. The test tray consisted of corn, a plain piece of bread, and unidentifiable
rice/meat mixture in a tomato-based sauce on a Styrofoam plate wrapped in plastic cling wrap. The
cornbread, stuffed pepper, and spiced peach dessert was not provided. V29 stated, We ran out of the
stuffed peppers, so that is the inside of the stuffed pepper. The mechanical soft. We ran out of cornbread
and the spiced peach dessert. On 2/14/2026 at 1:57 PM, V1 (Administrator) affirmed that the facility should
be following the written menu and should be procuring all needed ingredients so the menu can be followed.
R8's Face Sheet documents in part the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 23 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
following diagnoses: trigeminal neuralgia, type 2 diabetes without complications, hypertension, and
osteoarthritis. R8's Minimum Data Set (12/24/2025) documents in part a BIMS summary score of 13,
indicating R8 is cognitively intact. On 2/17/2026 at 10:16 AM, R8 made a gagging noise and motion like R8
was throwing up. That's what I think of the food: nasty. They do be running out of things on the menu, and
then they just give you a salad. A salad ain't enough.On 2/17/2026 at 10:27 AM, V35 (Dietary Manager)
explained, I was not aware that (V29) used different meat when preparing the stuffed peppers. I don't know
why (V29) didn't use the correct meat according to the menu, we had the meat thawing. Same with the
cornbread, there was more cornbread that (V29) could have made. I don't know what was going on that day
(2/14/2026), everything (ingredients) was here. On 2/17/2026 at 11:45 AM, V37 (Registered Dietician)
affirmed V37 is the consultant dietician for the facility and was not aware of any ingredient substitutions or
menu changes for 2/14/2026. V37 denied V37 gave any approvals to change any parts of the menu on
2/14/2026. V37 explained that the facility should be procuring enough ingredients and making enough food
so that all residents can be served from the menu with some leftovers for seconds, if needed. V37 stated
that the facility should be following the recipes and menus that are approved. The facility's policy for food
ordering/procurement was requested on 2/17/2025.On 2/17/2026 at 12:51 PM, V1 (Administrator) stated,
There is no policy for food procurement/ordering.Facility policy titled, Menu Changes (2017) documents,
Menu Items will be served as planned whenever possible. Due to unavoidable circumstances, temporary
changes may be made to the menu. Procedure: Changes will be indicated on the posted menu prior to the
meal service. The menu change will be noted in a file kept for that purpose. The reason for change will be
noted. Changes will be of similar nutritional value. Permanent changes must be approved by the dietician.
Event ID:
Facility ID:
145927
If continuation sheet
Page 24 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0838
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Conduct and document a facility-wide assessment to determine what resources are necessary to care for
residents competently during both day-to-day operations (including nights and weekends) and
emergencies.
Based on interview and record review, the facility failed to address any ethnic, cultural or religious factors
that may potentially affect the care provided by the facility, including but not limited to, activities and food
and nutrition services and failed to identify a staffing plan for nutritional support staff. These failures have
the potential to affect all 112 residents that reside within the facility. Facility census (2/11/2026) documents
in part that 112 residents reside within the facility. R4's Face Sheet documents in part the following
diagnoses: rhabdomyolysis, fusion of spine (lumbar region), inflammatory spondylopathy lumbar region,
type 2 diabetes mellitus with diabetic neuropathy, unspecified protein calorie malnutrition, neuromuscular
dysfunction of the bladder, obesity, chronic obstructive pulmonary disease, and major depressive disorder
without psychotic features. On 2/13/2026 at 1:00 PM, R4 explained, The food here is terrible, barely edible. I
am afraid to eat the entree a lot of the times because it gives me (diarrhea). One of the worst things about
the food here is the lack of variety. Every single night we are served a sandwich of sorts. In my culture, you
might not understand, but Sunday dinners are important to us. In the black community, we get together and
have a nice Sunday dinner. Most of these residents is black, it's our culture. I usually get served a choke
sandwich (dry, without condiments), piece of ham between two pieces of bread. That's it. That's not okay,
dinner in general is always just sandwiches of some sort. It is so depressing. We deserve to have normal
dinner items. R4's Minimum Data Set (12/16/2025) document in part a brief interview of mental status
(BIMS) summary score of 15, indicating R4 is cognitively intact.On 2/14/2026 at 11:37 AM, V29 (Cook)
affirmed that the kitchen begins plating food at 12:00 PM and that lunch begins at 12:00 PM for the
residents. V29 stated, I don't know if I would consider us (Dietary Department) short staffed. I know we are
usually short on PM shift, I know we need help there.Review of facility working dietary staff schedules for
2/2026, documents in part that the facility usually staffs between 2-3 dietary aides between 6:00 AM - 8:00
PM with one cook working 6 AM-2 PM and a second cook working 12 PM-8 PM. On 2/1/2026, 2/3/2026,
2/13/2026, and 2/14/2026, there was only 1 dietary aide working the 4:00-8:00 PM shift. On 2/12/2026, only
1 dietary aide worked the 6:30 AM-2:30 PM shift. On 2/9/2026, only one cook worked from 12:00 PM-8:00
PM. R8's Face Sheet documents in part the following diagnoses: trigeminal neuralgia, type 2 diabetes
without complications, hypertension, and osteoarthritis. R8's Minimum Data Set (12/24/2025) documents in
part a BIMS summary score of 13, indicating R8 is cognitively intact. On 2/17/2026 at 10:16 AM, R8 stated,
The food is never served on time. Just a couple of nights ago, I was served dinner at 7:10. I was the last try
to be given. I am supposed to eat at like 5 o'clock. I didn't want to wait that long. They don't have enough
help in the kitchen or in nursingR3's Face Sheet documents in part the following diagnoses: hemiplegia
affective left non-dominant side, bilateral cataracts, hypertension, type 2 diabetes mellitus, and depression.
R3's Minimum Data Set (11/25/2025) documents in part a BIMS summary score of 13, indicating R3 is
cognitively intact.On 2/17/2026 at 10:20 AM, R3 stated, Everything is short staffed here. Most of the meals
here are served late. On 2/17/2026 at 10:24 AM, V35 (Dietary Manager) stated, I have been here
(employed by the facility) about 2 months. Honestly, I don't want to throw anyone under the bus, but I do
think we need more staff in the kitchen. I have tried my best to eliminate tedious tasks, like for example, I
buy individual cartons of thickened liquids, so we don't have to make the thickened liquids in bulk. I try my
best to streamline the processes, cut out any extra stuff that isn't crucial, but we still could use more. We
are currently trying to hire for a part-time cook and part-time dietary aide. I try to help where I can but there
are a lot of tasks in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 25 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0838
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
kitchen to do. I have seen times where we have been late on serving meals. On 2/18/2026 at 9:53 AM, V1
stated, the purpose of the facility assessment is that it is a living, breathing tool, that identifies resources
needed in order to care for the residents and in cases of emergency. The facility assessment was reviewed
with V1 (Administrator). When asked if the facility assessment identifies ethnic, cultural or religious factors,
V1 replied, we (staff) ask about that stuff in resident council and the residents get to choose a meal of the
month. I can adjust that. When asked if the facility assessment identifies the dietary department staffing
needs, V1 replied, It says the dietary manager, we don't have to list cooks or dietary aides. That's not a
requirement. We follow the federal regulation, which is if you have enough staff to create the food and serve
the food then you are meeting the needs of the facility. Facility assessment dated (2/12/2026) documents in
part, . Ethnic, cultural, or religious factors Describe ethnic, cultural, or religious factors or personal resident
preferences that may potentially affect the care provided to residents by your facility. Examples may include
activities, food and nutrition services, languages, clothing preferences, access to religious services, or
religious-based advanced directives.Residents and/or resident representative will be interviewed to
determine preferences with regards to daily schedules, waking/bedtime, special food preferences or
restrictions, religious/spiritual needs, special communication needs, language barriers, etc. to meet the
needs of the residentList any specific or unique Ethnic/ Cultural/ Religious factors affecting care provided, if
any:Activity to discuss in resident council meetingPrairie Oasis has a population with an average age of 74
that should be considered when providing services .Staffing plan Based on your resident population and
their needs for care and support, describe your general approach to staffing to ensure that you have
sufficient staff to meet the needs of the residents at any given time .Other (department heads, quality
assurance nurse, ancillary staff in maintenance, housekeeping, dietary, laundry, etc.) Customize to the
staffing of your facility: 1 Director of Nursing 1 Assistant Director of Nursing MDS/Careplan Coordinators 1
Restorative Nurse 1 Treatment Nurse 1 Infectious Disease Nurse 1 Maintenance/Housekeeping Director 1
Dietary Director 1 Activity Director 1 Scheduler/Medical records 1 Social Service Director 1 PRSC 1
Admissions Director/Marketer 1 Assistant Administrator. The requisite number of cooks and dietary aides is
not identified within the facility assessment. No ethnic, cultural or religious needs were identified within the
facility assessment. Facility Assessment Tool Instructions (Undated) document in part, Requirement
Nursing facilities will conduct, document, and annually review a facility-wide assessment, which includes
both their resident population and the resources the facility needs to care for their residents (S483.70(e)).
Purpose The purpose of the assessment is to determine what resources are necessary to care for
residents competently during both day-to-day operations and emergencies. Use this assessment to make
decisions about your direct care staff needs, as well as your capabilities to provide services to the residents
in your facility. Using a competency-based approach focuses on ensuring that each resident is provided
care that allows the resident to maintain or attain their highest practicable physical, mental, and
psychosocial well-being. Overview of the assessment tool The tool is organized in three parts:Resident
profile including numbers, diseases/conditions, physical and cognitive disabilities, acuity, and
ethnic/cultural/religious factors that impact careServices and care offered based on resident needs
(includes types of care your resident population requires; the focus is not to include individual level care
plans in the facility assessment)Facility resources needed to provide competent care for residents,
including staff, staffing plan, staff training/education and competencies, education and training, physical
environment and building needs, and other resources, including agreements with third parties, health
information technology resources and systems, a facility-based and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 26 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145927
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prairie Oasis
16000 South Wabash
South Holland, IL 60473
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0838
community-based risk assessment .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145927
If continuation sheet
Page 27 of 27