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Inspection visit

Inspection

ALIYA OF HIGHWOODCMS #1459361 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to notify a resident's responsible party when initiating physician's orders, failed to notify a resident's responsible party regarding room changes, failed to notify a resident's responsible party with positive COVID test results. These failures apply to 1 of 3 residents (R1) reviewed for notification of changes in the sample of 7. The findings include: R1's electronic face sheet printed on 11/29/23 showed R1 has diagnoses including but not limited to Alzheimer's disease, Dementia without behaviors, major depressive orders, and malignant neoplasm of prostate. On 11/29/23 at 10:15 AM, V14 (R1's wife) stated, There have been a lot of things that I have not been notified about recently. My husband's roommate calls me and tells me when he moves rooms or when the doctor has seen him. I don't get the notifications from the facility like I should and I am his legal representative and have the right to know what his condition is and what room he is in. I went to visit him recently and his bed was empty and I couldn't find him. Come to find out, he had moved rooms because his roommate had tested positive for COVID. R1's Nurse Practitioner progress notes dated 11/20/23 showed, Dexamethasone 10mg x7days, complete blood count, and comprehensive metabolic panel ordered. (R1's nursing progress notes showed no documentation that V14 was notified of new orders). R1's COVID-19 Rapid Testing Results assessment dated [DATE] showed, Test Result: Positive .Notification: Physician/Nurse Practitioner. (R1's assessment and progress notes showed no documentation that V14 was notified of R1 testing positive for COVID). The facility's room move report printed on 11/29/23 showed R1 has moved rooms 5 times in the month of November 2023. R1's notes in his electronic medical record showed V14 was notified of 2 of the 5 room moves. On 11/29/23 at 10:43 AM, V4 (Licensed Practical Nurse) stated, Whenever a resident tests positive for COVID, we immediately notify the resident's representative if the resident is not alert and oriented enough to relay that information to their family. If a resident has to move rooms then the social service department notifies them. Anytime a new order is received, the nurse must notify the resident's representative so they are updated on the resident's current plan of care. We document these conversations in the resident's progress notes anytime we contact family members. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 145936 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145936 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/29/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Aliya of Highwood 50 Pleasant Avenue Highwood, IL 60040 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few On 11/29/23 at 10:57 AM, V5 (Registered Nurse) stated, When we receive new orders or test results for a resident, the nurse has to notify the resident's family and document it in progress notes. Room changes are relayed to the family by the guest services department. On 11/29/23 at 11:50 AM, V15 (Admissions) stated, Our current COVID outbreak has caused a lot of room changes so it has been hard to keep up with. Guest relations is responsible for notifying family members of any resident room changes and documenting the notification in the notes section of the resident record. I know that (R1) has had a lot of room changes this month but we have had to do a lot of moving around due to having shared bathrooms; however, his wife should have been notified of all of the room changes when they occurred. On 11/29/23 at 12:42 PM, V2 (Director of Nursing) stated, All notifications of resident's condition, room change, new orders will go under progress notes. A room change will also go under the notes section of the resident chart because guest services usually does that notification for us. I looked at (R1's) documentation and saw there were several instances where his wife was not notified of room changes, COVID+ status, and new orders. In my professional opinion, (R1) would not be able to relay any of his medical information to (V14) due to his declining cognitive status. This is unacceptable and is not the standard of care we provide here. The facility's policy titled, Physician-Family Notification-Change in Condition dated 11-13-18 showed, Purpose: To ensure that medical care problems are communicated to the attending physician or authorized designee and family/responsible party in a timely, efficient, and effective manner .The facility will inform the resident; consult with the resident's physician or designee such as nurse practitioner; and if known, notify the resident's legal representative or an interested family member when there is: (B) A significant change in the resident's physical, mental, or psychosocial status (i.e. a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications) . The facility's policy titled, Physician Orders-Entering and Processing dated 1-31-18 showed, Purpose: To provide general guidelines when receiving, entering, and confirming physician or prescriber's orders .3 .Notify the family/responsible party and the resident of the new order (if resident is alert) . The facility's policy titled, Room Changes dated 1-4-19 showed, Guidelines: Room changes will be assigned based on resident's needs and nursing care required. The following examples may include but are not limited to: If a transfer is necessary because of an emergency. This includes transfer (2) to control the spread of an infectious disease .Under these circumstances, the facility may move the resident to another room and notify the resident representative after the resident has been moved .Social Service or designee shall notify the resident and/or resident representative, either verbally or in writing, with as much notice as possible prior to a room change .Notification shall be documented in the clinical record . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145936 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0580GeneralS&S Dpotential for harm

    F580 - Notification of Changes

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

FAQ · About this visit

Common questions about this visit

What happened during the November 29, 2023 survey of ALIYA OF HIGHWOOD?

This was a inspection survey of ALIYA OF HIGHWOOD on November 29, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at ALIYA OF HIGHWOOD on November 29, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) tha..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

SourceView on CMS Care Compare

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.