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Inspection visit

Health inspection

PAVILION OF SOUTH SHORECMS #1459392 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Based on interview and record review, the facility failed to report allegations of misappropriation of property for one (R1) out of three residents reviewed for misappropriation of resident property in a total sample of three residents. Findings include: On 02/22/2025, at 12:07 PM, V4 (Social Services Director) states she recalls having a conversation with V9 (R1's Family Member) and educating V9 about filling out an inventory list whenever new items or valuables are brought into the facility for R1 in case something comes up missing. V4 states V9 informed her that R1 had a diamond ring and bracelet on when R1 was admitted to the facility. V4 states she informed V9 that these items were not inventoried but V9 was insistent that R1 had these items. V4 states she searched for R1s' inventory list but could not find one and states the facility does not have an inventory list of R1s' diamond ring or bracelet. V4 states an inventory list should be completed by staff upon admission for all residents but she does not have an inventory list for R1. V4 states she does not remember seeing R1 with a ring or bracelet. V4 states she informed V3 (Assistant Administrator) about the allegations and V3 reimbursed V9 for the ring and bracelet items. V4 states this incident occurred approximately in late 2023 or early 2024. On 02/22/2025, at 1:07 PM, V3 (Assistant Administrator) states he is aware of the allegations of R1s' missing ring and bracelet. V3 states this incident happened late in 2023 and was handled by V8 (Former Administrator). V3 states he remembers V8 having a meeting with V9 (R1s' family member) and V8 paid V9 approximately 200 dollars to replace R1s' missing items. V3 states R1s' missing items should have been reported and he will gather as much information that he can find that is related to the allegations. V3 states he is aware that the facility should retain documentation of resident files for a time period even after they are discharged from the facility. Facility reported incident for misappropriation of property for R1 was requested from V3 (Assistant Administrator) on 02/22/2025 at 1:07 PM. On 02/22/2025, at 2:20 PM, V3 provides surveyor with a form titled Petty Cash Reconciliation Form and states R1s' initials are located at the bottoms of the list and R1 was reimbursed 180 dollars for her missing items. V3 also provides surveyor a document dated 12/17/2023, titled Final investigation- Missing bracelet for R1 and a document titled Fax Initial Reportable Accident/Incident to IDPH (Illinois Department of Public Health) Regional Office. V3 states this was the only documentation that he could find regarding R1s' misappropriation of property allegations. Surveyor makes V3 aware that there is no documentation to show that the initial and final reports were faxed/submitted to the state agency. V3 observes the final report and is made aware that there is no fax confirmation and no (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 145939 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145939 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/24/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Pavilion of South Shore 7750 South Shore Drive Chicago, IL 60649 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm date to show proof of when/if the misappropriation of property report was submitted to the state agency. Surveyor inquires to V3 about documentation of proof of an investigation and proof of submitting a report to the state agency for R1s' allegations. V3 states the investigation was handled by V8 (Former Administrator) and V3 is unable to find the folder containing those documents. V3 states he will search again for the documents containing the full investigation and reporting documents. Residents Affected - Few On 02/23/2025, at 12:04 PM V3 (Assistant Administrator) states he could not find any more documents related to the allegations of misappropriation of property for R1. Surveyor requests a contact telephone number for V8 (Former Administrator) and V3 states he does not have a contact number for V8. V3 states while working at the facility, V8 used a company phone for contact purposes and since V8 no longer works for the facility, V8 no longer has the company phone. V3 states he does not have any other way to contact V8. V3 states V8 stopped working at the facility approximately in June 2024. There is no documentation presented during this survey to show that R1s' belongings were inventoried upon admission or while R1 resided in the facility. Facility policy dated 10/2022, titled Abuse Prevention Program documents in part, Facility affirms the right of the residents to be free from abuse, neglect, exploitation, misappropriation of property, deprivation of goods and services by staff or mistreatment. Misappropriation of resident property means the deliberate misplacement, exploitation or wrongful temporary, or permanent use of a residents' belongings or money without the residents' consent. V. Internal reporting requirements and identification of allegations: Reports will be documented and a record kept of the documentation. Upon learning of the report, the administrator or designee shall initiate an incident investigation. Any allegation of abuse or any incident that results in serious bodily injury will be reported to the Illinois Department of Public Health immediately .Any incident that does not involve abuse and does not result in serious bodily injury shall be reported within 24 hours. Facility policy dated 11/08/2011, titled Resident Personal Clothing and Belongings Handling documents in part, Procedure: Upon admission- Personal belongings are to be listed on the Belongings List in the residents' chart. New items brought to the facility other than during the admission process, should also be added to this list. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145939 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145939 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/24/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Pavilion of South Shore 7750 South Shore Drive Chicago, IL 60649 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610 Respond appropriately to all alleged violations. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to follow their abuse prevention program and conduct a thorough investigation for one (R1) out of three residents reviewed for misappropriation of property in a total sample of three residents. Residents Affected - Few Findings include: Record review documents that R1 was admitted to the facility on [DATE] and discharged from the facility on 11/23/2024. R1s' Facesheet documents that R1 has diagnoses not limited to: Parkinson's Disease, neurocognitive disorder, essential hypertension, bilateral knee osteoarthritis, venous thrombosis, schizoaffective disorder, bipolar disorder, visual hallucinations, long term use of anticoagulants, and chronic heart failure. R1s' MDS/Minimum Data Set, dated [DATE], documents that R1 has a BIMS/Brief Interview for Mental Status of 08/15, indicating that R1 is cognitively impaired. On 02/22/2025, at 12:07 PM, V4 (Social Services Director) states V9 (R1s' Family member) informed her that R1 had a diamond ring and bracelet on when R1 was admitted to the facility. V4 states she informed V9 that these items were not inventoried but V9 was insistent that R1 had these items. V4 states she informed V3 (Assistant Administrator) about the allegations and V3 reimbursed V9 for the ring and bracelet items. V4 states this incident occurred approximately in late 2023 or early 2024. On 02/22/2025, at 1:07 PM, V3 (Assistant Administrator) states he is aware of the allegations of R1s' missing ring and bracelet. V3 states this incident happened late in 2023 and was handled by V8 (Former Administrator). V3 states he remembers V8 having a meeting with V9 (R1s' family member) and V8 paid V9 approximately 200 dollars to replace R1s' missing items. V3 states R1s' missing items should have been reported and he will gather as much information that he can find that is related to the allegations. V3 states he is aware that the facility should retain documentation of resident files for a time period even after they are discharged from the facility. Facility reported incident for misappropriation of property for R1 was requested from V3 (Assistant Administrator) on 02/22/2025, at 1:07 PM. On 02/22/2025, at 2:20 PM, V3 provides surveyor with a form titled Petty Cash Reconciliation Form and states R1s' initials are located at the bottoms of the list and R1 was reimbursed 180 dollars for her missing items. V3 also provides surveyor a document dated 12/17/2023, titled Final investigation- Missing bracelet for R1 and a document titled Fax Initial Reportable Accident/Incident to IDPH (Illinois Department of Public Health) Regional Office. V3 states this was the only documentation that he could find regarding R1s' misappropriation of property allegations. Surveyor makes V3 aware that there is no documentation to show that the initial and final reports were faxed/submitted to the state agency. Surveyor inquires to V3 about documentation of proof of an investigation and proof of submitting a report to the state agency for R1s' allegations. V3 states the investigation was handled by V8 (Former Administrator) and V3 is unable to find the folder containing those documents. V3 states he will search again for the documents containing the full investigation and reporting documents. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145939 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145939 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/24/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Pavilion of South Shore 7750 South Shore Drive Chicago, IL 60649 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few On 02/23/2025, at 12:04 PM V3 (Assistant Administrator) states he could not find any more documents related to the allegations of misappropriation of property for R1. Surveyor requests a contact telephone number for V8 (Former Administrator) and V3 states he does not have a contact number for V8. V3 states while working at the facility, V8 used a company phone for contact purposes and since V8 no longer works for the facility, V8 no longer has the company phone. V3 states he does not have any other way to contact V8. V3 states V8 stopped working at the facility approximately in June 2024. There is no documentation presented during this survey to show that the facility conducted a thorough investigation to include information such as resident and staff statements/interviews detailing names, dates, times, and other allegation details. Facility policy dated 10/2022, titled Abuse Prevention Program documents in part, Facility affirms the right of the residents to be free from abuse, neglect, exploitation, misappropriation of property, deprivation of goods and services by staff or mistreatment. Misappropriation of resident property means the deliberate misplacement, exploitation or wrongful temporary, or permanent use of a residents' belongings or money without the residents' consent. Upon learning of the report, the administrator or designee shall initiate an incident investigation. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145939 If continuation sheet Page 4 of 4

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • 0610GeneralS&S Dpotential for harm

    F610 - In response to allegations of abuse, neglect, exploitation, or mistreatment, the

    Respond appropriately to all alleged violations.

FAQ · About this visit

Common questions about this visit

What happened during the February 24, 2025 survey of PAVILION OF SOUTH SHORE?

This was a inspection survey of PAVILION OF SOUTH SHORE on February 24, 2025. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at PAVILION OF SOUTH SHORE on February 24, 2025?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.