F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to prevent an accident for a resident assessed to require two
staff assistance with incontinence care. This failure affected one (R1) of three residents reviewed for falls
and resulted in R1 experiencing a fall while being assisted with incontinence care by only one staff
member. R1 required emergent hospital transfer for evaluation and sustained a left forehead hematoma,
skin tear to right forearm, and left fifth metacarpal fracture.
Findings include:
R1 is an [AGE] year old female admitted to the facility on [DATE] with the diagnosis history of left
Peri-prosthetic hip fracture, non-displaced fracture of 5th metacarpal of left hand, left subdural hematoma,
COPD, left foot drop, osteoporosis, cataract, depression, hypertension, and Gastro-esophageal reflux
disease.
Per record review, on 09/28/2024 R1 rolled out of bed while receiving incontinence care requiring R1 to go
to the emergency room for further evaluation. Hospital records documented that R1 had a hematoma to the
left forehead, skin tear to right forearm and Xray results showed Left fifth metacarpal fracture. On
10/02/2024 R1 had a change of mental status and returned to the hospital. Hospital records reviewed with
computerized tomography of the head showed a left 7mm subdural hematoma with 4mm midline shift as
well as falcine and tentorial subdural hematoma. R1 was admitted to the NCCU (Neuroscience Critical Care
Unit) for closer monitoring.
On the (MDS) Minimal data Set assessment of 08/01/2024 section C the BIMS (Brief Interviewed Mental
Status) score was 15/15. On MDS of 08/01/2024 GG section R1 is dependent with toileting and roll side to
side. Resident does none of the effort to complete the activity. Or the assistance of 2 or more helpers is
required for the resident to complete the activity.
On 11/25/24 at 10:44 AM R1 said that V7 (Certified Nursing assistant) was changing her brief and turned
her towards the window and she rolled off the bed and hit her face on the oxygen concentrator. R1 said, It
happened too fast, I fell face down, the staff helped me back to bed and the ambulance was here. The staff
placed the mechanical lift pads under me and lifted me to bed. I still cannot understand what happened,
and we did not do anything else differently. I went to the hospital and got all the testing done I got a fracture
to my hip, left little finger and a big bump to my left side of my head. I was in the ER until 2:00AM before I
came back to the facility. I returned to the hospital because I noticed that I did not make sense and I knew
that something was not right. I ended up having a bleed in my brain, the hospital kept me for couple days
and I came back. R1 said that she is not able to help with transfers and turn from side to side by herself and
requires assistance. R1
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145942
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145942
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Landmark of Oak Lawn Rehabilitation and Nursing Ce
9525 South Mayfield
Oak Lawn, IL 60453
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
said that she requires two assistants when she is getting changed, repositioned and getting out bed but
that V7 changed her briefs by herself on the day of the fall.
Level of Harm - Actual harm
Residents Affected - Few
On 11/25/2024 at 12:06PM V7 (Certified Nursing Assistant/CNA) said that R1 rolled out bed during
incontinence care. R1 crossed her right leg and rolled out the bed. V7 said that she was providing
incontinence care by herself when R1 rolled out bed. R1 requires two person assistance for incontinence
care but V7 was the only one providing incontinence care during the fall in question.
On 11/25/2024 at 02:08PM V9 (Agency Registered Nurse) said that she was passing medications when
she heard a loud boom coming out from R1's room and immediately went there to check and saw the R1
on the floor. V9 stated that R1 was stable and assessed her and assisted her back to bed by using a
mechanical lift with two certified nursing assistants and called 911 and sent R1 to the hospital. V9 (Agency
Registered Nurse) said that R1 is dependent and requires two person assistance with her care and
because of her size and not able to help much. V9 affirmed that on the day of the fall, V7 (Certified Nursing
assistant) was providing incontinence care to R1 by herself.
On 11/26/2024 at 12:27PM V2 (Director of Nursing) said that nursing is expected to follow (MDS) Minimal
Data Set assessment GG section while providing incontinence care. Certified nursing assistants can check
under tasks under the electronic medical records and check how many assistants each resident requires
and how to care for residents. When a resident is dependent with care, staffs are expected to follow the
requirements of two assistants. V7 (Certified Nursing assistant) should have asked for assistance and
placed the call light for someone to come and help her with R1's incontinence care.
On 11/26/2024 at 02:00PM V1 (Administrator) said that V7(Certified Nursing Assistant) was suspended
during the investigation and if R1 required two assistants for incontinence care, V7 should have followed the
requirement and gotten assistance.
On 11/26/2024 at 02:15PM V10 (Nurse Practitioner) said that R1 fell on [DATE] and gave orders to send R1
to the hospital for further evaluation. R1 returned during the night and on 10/02/2024 R1 was having
confusion which is not common for her because R1 is very alert and oriented. V10 gave orders to send R1
to the hospital for further evaluation and computerized tomography scan of the head; report showed that R1
had a subdural hematoma. V10 said, I don't know why the hospital did not keep R1 after the fall to monitor
her head trauma. Even though the computerized tomography scan of the head was negative the day of the
fall, it is not uncommon to have a subdural hematoma 36 hours to 48 hours later.
On 11/25/2024 at 2:23PM V1(Administrator) presented facility Policy Titled, Incontinence Care, (undated)
which includes:
Policy: It is the policy of the facility to ensure that resident's receive as much assistance as needed for
cleansing the perineum and buttocks after an incontinence episode or with routine care daily.
Procedure: 7. Assist resident to the side lying position by turning towards caregiver, unless more than one
caregiver is present. If more than one caregiver present, one caregiver provides support of the resident side
lying position while the other caregiver completes the procedure.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145942
If continuation sheet
Page 2 of 2