F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to protect and prevent one (R1) of three residents from injury
of unknown origin. This failure resulted in R1 sustaining multiple fractures, left subdural hematoma, right
parietal subarachnoid hemorrhage, anterior wall bruising, and left shoulder bruising. This failure affected R1
and has the potential to affect all 163 residents residing at the facility. Findings include:R1's admission
Record documents initial admission as 2/28/25 and latest admission as 7/05/25.R1's electronic medical
record admission Record documents diagnose that includes but not limited to Unstable burst fracture of
T11-T12 vertebra subsequent encounter for fracture with routine healing, altered mental status unspecified,
unspecified fall subsequent encounter, unspecified cirrhosis of liver, hepatic encephalopathy, other
pancytopenia, major depressive disorder, single episode moderate and alcohol dependence
uncomplicated.R1's primary language is SpanishFacility Reported Incident dated 1/27/2026 at 3:50pm final
report documents in part: Incident Date 1/27/2026 Time 3pm, R1 alert and oriented times 3 with a BIMS of
15 with no diagnosis of dementia or cognitive impairment. On 1/27/26 resident complained of left shoulder
pain, receive pain medication that was not effective nurse placed a call to DR. New order to send patient to
ER for evaluation. When asked if someone hurt him, R1 responded that no one hurt him. When asked if he
felt safe at the facility, R1 responded yes I feel safe here. Hospital informed facility of multiple fractures with
some being acute and chronic, intraabdominal hemorrhage, intracranial hemorrhage. Brusing noted to
anterior chest wall and left shoulder. V25, Facility Liaison, interviewed R1 at hospital on 1/28/2026. V25
stated she was there to interview him to see if he remembers anything from the day that he was sent out.
R1 stated that he was doing exercises in bed, and he felt stronger than normal. He wanted to walk, and he
attempted to get out of bed. When he attempted, he fell to the side that was close to the window. R1 stated
that a staff member assisted him back to bed and at that time R1 did not have pain. R1 stated that he
doesn't want anyone to get in trouble, and he felt he could walk but he knows he can't now. R1 was asked
why he didn't share this information with the hospital or the police, and he stated that he did not feel
comfortable because they kept coming in and out and he didn't know them. Resident interview was not
witnessed.R1's Emergency Medical Run sheet dated 1/27/2026 at 8:26.54 documents in part, Patient
Evaluated, and care provided. Primary Symptom: Pain Narrative: 49yo male (R1) with numbness and pain
to his left shoulder. Upon arrival crew found the pt laying semi-Fowlers in bed, aox4, in no distress, holding
his left wrist. Pt informed crew that his left shoulder and left hip hurt. Pain began last night and has not gone
away. Pain starts at shoulder down to elbow and from his feet up to his knee. Pt. Denies falls/trauma.R1's
medical record showed that R1 was sent to the local hospital ER (Emergency Room) on 01/27/2026 for
complaint of pain in his left arm. R1's hospital record 1/27/2026 showed that R1 had Multiple fractures that
include Acute comminuted and displaced Left humeral head fracture and displaced left humeral head
fracture, bilateral sub capital
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145946
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145946
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pearl of Hillside,the
4600 North Frontage Road
Hillside, IL 60162
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
femoral neck fractures, minimal displaced bilateral sacral body insufficiency type fracture at S2, minimal
displaced right L4 transverse process fracture, small left subdural hematoma, right parietal subarachnoid
hemorrhage, anterior chest wall bruising, left shoulder bruising, bruising is 3 to 4 days old.R1's hospital
record 1/27/2026 documented in part that He (R1) at one point accepted that somebody hurt him, however
(R1) is reluctant to give information about fear of police involvement or other social reasons.R1's MDS
(Minimum Data Set) dated 12/05/2025 coded BIMS score as 15 indicating that R1 is cognitively intact.
Section GG under GG0115 functional limitation documents under range of motion that R1 has no
impairment. R1 uses wheelchair for ambulation, for transfer needs supervision or touching.R1's plan of care
documents that R1 is unable to leave the facility independently on community pass. R1 cannot go out
without an escort for appointments.R1's plan of care documented that R1 has self-care performance deficit
and for transfer needs sit to stand transfer device ADLs (Activity of Daily Living).R1's fall assessment dated
[DATE] R1 was categorized as a low risk for falls with a score of 11.0 and on 1/28/2026 a score of 10.0
indicating low risk for falls. V19, Registered Nurse (RN) documented that the patient (R1) complained of
extreme pain and numbness in the left upper extremity. Limited mobility noted in the left arm and leg. Vitals
are listed: B/P-120/ 54, pulse (Pulse) 60, O2% 95, RR (Respiration Rate) 15. AOx3. MD (Medical Director)
paged. Orders received to send to ER (Emergency Room) to rule out stroke. Orders carried out. Patient
(R1) sent to ER via 911.On 01/29/2026 at 9:12am, V1, Administrator stated, I think this visit will be about
(R1) because the hospital already told us they called it in to IDPH (Illinois Department of Public Health). At
9:42am during conference meeting with V1 and V2, Director of Nursing (DON), both stated that R1 did not
fall. V1 further stated, I have interviewed the staff and they all said R1 did not fall.On 01/29/2026 at
10:00am, V1 stated, R1 is one of the residents that was admitted on a contract from a local hospital to be
housed and care for because they have medical needs with their care.On 01/29/2026 at 10:04am, V3,
emergency room Registered Nurse (RN) stated that she received R1 via ambulance from the facility with
complaints of left shoulder pain and arm. V3 stated, R1's left shoulder was bruised and R1 could not lift his
arms and there was visible bruising. R1's X-Ray showed both hips broken (fracture), Acute left shoulder
fracture, C-T scan done and it showed that he had peritoneal hematoma, head and neck showed subdural
bleeding on the left side. V3 stated that (R1) is alert, speaks Spanish and I am Spanish, so I was able to
communicate in Spanish with R1. R1 said he did not remember what happened and that he had been living
in the facility for eight to nine months. (R1) is bed bound, and he can only sit in bed when the head of the
bed is raised.On 01/29/2026 at 2:31pm, V18, Certified Nurse's Aide (CNA) stated, she is familiar with R1,
and she worked with R1 on 01/26/26 but was not his direct CNA for 01/27/26. V18 stated, she speaks
Spanish so R1 likes to talk with her. V18 stated in part that on 1/26/26 there was no abnormal incident with
R1. He was sitting in bed with his phone watching video on his phone. V18 explained that on 1/27/2026 R1
had his call light on so when I went into the room, he said he could not move and was in pain because he
slept on his left side for a long time. R1 asked me to help him to turn on his back. I (V18) just helped by
pulling his incontinent clothing pad under him to get him off his side. R1 kept complaining of pain to the left
side holding his left arm saying it is painful. I let the nurse (V19) know, he said he could not move the left
arm while complaining of pain. V18 stated in part that we (facility nursing staff) use a transferring Device to
move R1 with 2 people's assistance. R1 is on fall risk, with his bed most of the time on low setting. V18 was
asked if R1 fell on 1/27/2026. V18 stated, Not that I know off.On 1/29/26 at 1:15pm, V17, Certified Nurse's
Aide (CNA) stated that she was assigned to R1 on 1/27/26 morning shift. V17 stated she is familiar with
(R1). V17 stated that on 1/27/26 she was late to work arriving at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145946
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145946
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pearl of Hillside,the
4600 North Frontage Road
Hillside, IL 60162
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
8:00am and when she walked into his room to check on him, he (R1) was showing sign of pain groaning,
and I could tell from his face expression that he was in pain. V17 further stated, I (V17) asked him if he was
in pain and he said yes using head gestures to point to his left arm which was kind of swollen. V17 said as
she was about to leave the room she saw V18 and V19 come into the room, as they walked into R1's room
V18 translated what R1 was saying to V19. R1 said he did not know what happened, he said he had been
laying on the left side on his arm for a long time. V19 then called the physician, and he was sent out
because I did not see him for the rest of the day.On 01/29/2026 at 2:59pm, V19 Registered Nurse (RN)
stated, she was the nurse that sent R1 out to the ER (Emergency room) and she worked from 7am to 3pm
on 1/27/29 and she was familiar with R1. V19 stated, R1's call light was going off and V18 came out of R1's
room telling me (V19) that R1 was complaining of pain. V19 stated, I went to assess him and V18 helped in
translating. R1 complained of pain to left arm and left leg with limited mobility. R1 could not move. I (V19)
called V34, Nurse Practitioner (NP) and V34 ordered to send R1 to the hospital to rule out stroke. V19
stated, the night nurse did not report any incidents with R1 and did not report that R1 fell and R1 did not
say he fell.During the same interview V19 stated that I have worked with R1 before (01/27/2026). Normally
he is in bed and will not go to the dining room to eat. He does not get up in wheelchair. I have never seen
him out of bed. V19 stated, she has never seen him get out of bed by himself. V19 stated that (R1) needs
staff to assist him using a transfer device if he needs to get up in a wheelchair or for any transfer. V19
stated that R1 needs two people's assistance for transfer.On 02/03/2026 at 11:17am, R1 was observed in
bed. During interview with R1 with V3, Assistant Director of Nurses (ADON) present and on-line video
Spanish interpreter, V23 (interpreter). R1 stated to interpreter, in part that he did not know what happened
to him. He woke up and was in pain and was being sent to the hospital. R1 was asked if he fell. R1 stated,
he did not remember falling and he did not remember telling anyone that he fell. R1 stated that he told them
he was in pain.On 02/03/2026 at 11:36am, V22, Therapy Director stated in part that R1 was not currently
getting PT/OT (Physical Therapy/ Occupational Therapy). V22 checked the computer and stated in part that
R1 had PT from 07/10/25 to 07/23/25 and OT from 07/11/2025 to 7/23/2025. V22 stated, R1 is now in
facility restorative program. V22 further stated R1 cannot transfer from bed to chair or vice versa
independently. PT discharge instructions for R1 with supervision/touch assistance, a staff must be with
resident because it documented maximum assistance that means staff helping with transfer 75% and R1
helping at 25%. OT with personal hygiene documented that R1 upper body with set up only and with lower
body maximum assistance, staff must assist.R1's PT (Physical Therapy) discharge summary presented
with dates of service from 7/10/2025 to 7/23/2025 documented under Functional Skills Assessment that
bed mobility roll left and right =setup or clean-up assistance, sit to lying=supervision or touching assistance,
lying to sitting on side of bed = supervision or touching assistance, Transfer sit to
stand=substantial/maximal assistance. Mobility score Mobility function score (ranges from 0-12; 12 being
the highest function) = 0, Mobility Performance raw score = 1. On 02/03/2026 at 2:15pm, V20, Physician
stated, that R1 is one of my patients he came to us (facility) from the hospital after a fall. R1 has alcoholic
history, fracture of the spine. He was seen by neurosurgeons and was sent to the facility for rehab
(rehabilitation) since I met him, he has not been able to walk any more. He has no place to go. He has
memory change; he cannot recall things, repeats himself. He (R1) had therapy for about a year with no
change. When I talk to nursing (staff), they say he does not get out of bed and is not able to walk. That
became his (R1)'s new baseline. V20 stated that he last saw R1 in December 2025, and V34 I saw him on
23rd of January 2026. V20 stated that R1 cannot walk independently. He cannot and has never tried to walk
before as far as I know.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145946
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145946
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pearl of Hillside,the
4600 North Frontage Road
Hillside, IL 60162
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
R1 needs supervision in getting up with assistance from staff. V20 further stated in part, I looked at the
hospital's report with the fractures, the injury was on the left side. It is very possible he fell, R1 is a high risk
for falls. V20 stated that R1's injuries are consistent with falls. The surveyor asked if it is appropriate to rate
R1 as a low risk for fall. V20 stated that R1 should never have been a low fall risk from admission. V20
stated in my professional opinion with transfer, I would recommend two people assist with device.On
2/11/2026 at 12:10pm V29, Certified Nurse's Aide (CNA) stated, R1 did not fall, and I did not pick up R1 off
the floor. V29 further stated he will deny any accusation that he picked R1 off the floor. V29 worked
1/26/2026 into 1/27/2026.On 2/11/2026 at 12:38pm V1 (Administrator) stated, V29 has been suspended
from the facility pending investigation after the facility was made aware of the allegation but was not
reported to IDPH as fall with injury because V29 denies that R1 fell during his shift.On 02/11/2026 between
2:09 to 2:17pm, V34 NP (Nurse Practitioner0stated in part that she has been following him (R1) since last
year. V34 said on the day he was sent out, the nurse called me to say that he was having severe pain in the
left side unable to move so I told them (nurse) to send him to the (Hospital) for workup (evaluation and
treatment) to rule out stroke. The work up came out that R1 has multiple fractures, bleeding in the brain and
abdomen. The surveyor asked V34 whether it is possible for R1 to walk independently, get up from the bed
or dangle feet exercising. V34 explained that R1 has not being able to walk since admission to the facility
(February 2025). Movement to lower extremity is slow and weak, the right side has been weaker. The nurse
(referring to V19) did not say R1 fell, and V2 DON (Director of Nurse's) told me that R1 did not fall.During
this investigation V31 LPN (Licensed Practical Nurse) was contacted via telephone without success. V2
DON (Director of Nurse's) stated that she had tried to contact V31 several times without success.The
facility as at 3:00pm on 2/11/2026 could not present any fall incident report. V2 stated that because the staff
that worked did not report any fall incident and that none of the staff knows what happened to R1 and the
cause of injury.According to facility investigation, the facility staff interviewed on 1/27/2026 and 1/28/2026
V5, V18, V28, V29, V30, V32, V35, V36, V38, V39, V40, V43, V44, V48, V49, Certified Nursing Assistants,
V13, V14, V31, V47, Licensed Practical Nurses, and V37, V41, V46, V50, Registered Nurses did not know
what happened to R1 and denied that R1 fell and was picked up off the floor.On 02/11/2026 at10:34am, V5
stated that (R1) cannot sit on the edge of the bed or scoot down the bed. R1can only turn to side with the
(staff) assistance because we (staff) must help him move his legs and feet. He (R1) lays on the bed playing
with his phone. V5 stated R1 speaks only Spanish language.On 02/11/2026 at 10:36am, V12 stated that
(R1) only move in bed by sitting up and turning with incontinent care with staff assistance. I have never
seen R1 get up or stand up. (R1) needs 2 people's assistance if he must get up. We (nursing staff) just raise
the head of the bed up. He (R1) cannot scoop to the edge of the bed, and I have never seen him done that.
V12 stated that I have not seen him even trying to get off the bed.On 02/11/26 at 12:25pm, V1 stated in
part that none of the staff interviewed knows what happened to R1. When pictures of the night CNAs on
01/26/2026 were shown to R1, R1 identified (V29) that it was him who picked him off the floor.Facility
Abuse prevention policy presented under definitions documents in part that the federal and state laws and
regulations mandate that a nursing home resident has the right to be free from abuse. Injury of unknown
source are injuries for which both of the following condition are met one the source of injury was not
observed by any person, or the source of injury could not be explained by the resident and two the injury is
suspicious because of the extent or location of the injuries observed at one point, or the incidence of
injuries overtime.
Event ID:
Facility ID:
145946
If continuation sheet
Page 4 of 4