F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview, the facility failed to maintain a safe homelike environment. This failure affected
four residents (R3, R19, R20, and R158) reviewed for maintenance of a safe home like environment in a
sample of 77. Findings include:On 8/4/2025 at 11:53 am, R19's brown bathroom door was observed with a
hole in the middle of the door and another hole below it covered with a white substance. On 8/4/2025 at
11:58 am, R158's wall behind the head of the bed was missing crown molding and the wall had paint
chippings.On 8/4/2025 at 12:08 pm, R20's wall behind the head of the bed was missing crown molding and
the wall had paint chippings. On 8/4/2025 at 12:13 pm, R3's wall had a large hole in the wall. On 8/4/2025
at 12:48 pm, V6 (Maintenance Director) stated he (V6) is aware of the repairs and can only make repairs
with the supplies he has on hand. V6 stated the facility has discontinued their contract with [NAME] for
painting supplies and now must purchase painting supplies from Home Depot. On 8/6/2025 at 2:47 pm, V1
(Administrator) stated staff usually puts in a work order with maintenance and maintenance is required to
make repairs. V1 stated maintenance can repair walls, doors, and replace crown molding throughout the
facility and maintenance conducts rounds daily on all the units and floors in the facility. Facility Policy titled
Preventive Maintenance reviewed October 2024 documents in part, To assure that all equipment included
in the Preventative Maintenance program includes testing, maintenance and repair information at the
established intervals and The Maintenance Department checks for preventative maintenance program
equipment work orders and evaluates/repairs the malfunction described. Facility Maintenance Director Job
Description undated documents in part, The Maintenance Director will repair facility/resident property as
necessary. In the event of inability to repair coordinate with outside vendors to make repair or replace as
cost effectively as possible. Also ensure that services provided by outside vendors are properly
completed/supervised in accordance with contract/work orders.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 27
Event ID:
145977
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to refer two residents (R14 and R17) to the
appropriate state designated authority for PASARR (Preadmission Screening and Annual Resident Review)
evaluation and determination and failed to perform additional screening for one resident (R17) diagnosed
with a new mental disorder. This deficient practice affected two residents (R14 and R17) in a total sample
size of 77 residents.Findings include:
Residents Affected - Few
1. R17’s Omnibus Budget reconciliation Act (OBRA) dated 12/4/20 documents in part,
“Screening indicates nursing facility services are appropriate; based upon all information and data
available R17 has no reasonable basis for suspecting Developmental delay or Mental illness
diagnosis.”
R17’s admission to facility was 12/7/2020 and readmission date to the facility was 8/7/2022.
R17’s medical diagnosis includes but are not limited to Schizophrenia 1/4/2021, diabetes mellitus,
epilepsy, chronic kidney disease, hypertension, gastro esophageal reflux disease.
R17’s Physician order summary report dated 8/8/2023 documents in part that R17 takes Risperdal
oral tablet 0.25mg by mouth at bedtime related to Schizophrenia.
On 8/5/25 at 3:54pm, V31 admission Director stated the facility utilizes two major diagnoses to identify if a
resident would need a PASARR 2 completed, and these two diagnoses that qualify a resident are major
depressive disorder and Schizophrenia. V31 stated that normally a resident is sent from the hospital with
PASARR 2 and that she is responsible for handling the process to have PASARR’s completed. V31
stated that in the morning meeting (intradisciplinary team present) or care plan conference meetings,
residents are discussed who may have new diagnosis that needs to be reviewed for further assessments.
V31 stated that if a resident received a new diagnosis of Schizophrenia, the referral for assessment should
be sent to the designated agency so the resident can be assessed and reviewed for further evaluation. V31
stated that R17 does not currently have a PASARR 2 in chart.
On 8/6/25 at 9:31am, V1 Administrator stated a resident should have a PASARR 2 when they have a new
mental health diagnosis or if they were screened from hospital with a major mental health disorder. V1
stated that Schizophrenia is a major diagnosis that qualifies a resident to have a PASARR 2 completed. V1
stated that the purpose of resident with major mental health diagnosis being assessed is to give the facility
an idea of the treatment plan and services that resident may need, and if the PASARR 2 was not
completed, it is a possibility that treatment plan of R17 was not completed accurately.
On 8/6/2025 at 11:45 am, V31 submitted a document titled “Notice of Preadmission Screening and
Resident review (PASRR) Level Screen Outcome,” which documents, in part, that a PASRR Level 1
Determination: Refer for Level 2 Onsite; Mental health diagnosis: Schizophrenia, current; Outcome:
reviewer documented R17 referred for level 2 screening; rationale: A PASRR level 2 evaluation must be
conducted. That evaluation will occur as an onsite/face-to-face evaluation. Suspected or confirmed PASRR
condition: Mental health disability.
2. R14’s admission Record documents, in part, diagnoses of chronic obstructive pulmonary disease,
end stage renal disease, type 2 diabetes mellitus, heart failure, anemia, hyperlipidemia, dementia,
delusional disorders, difficulty in walking, lack of coordination, hypertension, and cognitive
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 2 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
communication deficit.
Level of Harm - Minimal harm
or potential for actual harm
On 8/5/2025 after requesting for R14’s PASSAR (Pre-admission Screening and Annual Resident
Review) screening(s), V1 (Administrator) presented this surveyor with R14’s one page document
(2536) titled “Interagency Certification of Screening Results” certified by the Department on
Aging and dated 10/17/2018 documents, in part, that this screening indicated nursing facility services are
appropriate.
Residents Affected - Few
On 8/5/2025 at 12:56 PM, this surveyor requested from V1 for R14’s PASARR screening(s) due to
R14’s “Interagency Certification of Screening Results” not indicating the physical and
mental condition of R14 or the level of services that R14 requires to be provided by the facility.
On 8/6/2025 at 10:56 AM, V1 (Administrator) stated that the facility performed an audit about one year ago
for all residents, which included R14, who have been residing in the facility prior to the new state
designated authority’s process for electronic submission for resident PASARR evaluation and
referral screenings. V1 stated that V1 does not have further PASARR screenings, including a Level 1 for
R14.
On 8/6/2025 at 11:04 AM, V29 (Social Services Director) stated that R14's Interagency Certification of
Screening Results is not the same as a PASARR Level 1 screening. V29 stated that the state designated
authority will perform a separate assessment for the PASARR Level 1 screening to determine if there is
suspicion for mental condition(s) that would require a more in-depth screening (Level 2) which tells the
facility what mental programs or therapies that the resident should have in the facility. V29 stated that to my
(V29's) knowledge, R14 does not have a PASARR Level 1 screening done.
On 8/6/2025 at 12:23 PM, V29 provided this surveyor with a document, with R14’s name on it, and
V29 stated that it was a screenshot from V29’s computer where V29 has logged into the electronic
system for the state designated authority for PASARR evaluations and screenings. This document indicates
a Level 1 Screen for R14 with a status of “Queued for Review” with no determination date
and was started by V31.
On 8/6/2025 at 12:30 PM, V31 (Admissions Director) stated that every current resident should have a
PASARR Level 1. V31 stated that today (on 8/6/2025), V31 initiated for R14’s PASARR Level 1
screening via the state designated authority’s electronic submission process. V31 stated that since
there is this new state designated authority’s electronic submission process that was implemented
in 2022, V31 is “getting it together” to ensure that all residents have a PASARR Level 1
screening, which will then indicate if a resident should have additional screening for a Level 2.
Facility’s policy dated 10/06/2023 titled PASARR, documents in part; It is the policy of this facility to
conduct a preadmission screening and resident review (PASARR) prior to admitting a new resident. The
screening will be obtained so that the facility can make appropriate decisions regarding care and
placement; Responsibility: Admissions director, Administrator; Procedure: 1.Nursing and medical needs of
individuals with mental disorders or intellectual disabilities will be determined by coordination with the
Medicaid pre -admission screening and resident review program (PASARR).7.Should the resident require a
PASARR update after admission the facility will contact the state agency to update the PASARR; the facility
will document attempts to contact the agency and update the PASARR.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 3 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility’s undated job description titled admission director, documents in part “ Essential
duties and responsibilities: Admit, transfer, and discharge residents in accordance with established policies
and procedures; Attach preadmission documentation to admission papers as appropriate; refer admission
problems to proper authority, nursing service and social services; keep abreast of current
Medicare/Medicaid regulations governing admission/ discharge requirements of health care facilities; Assist
the MDS Coordinator in scheduling resident assessments; collect, assemble, and check admission papers,
forward to appropriate departments.
Event ID:
Facility ID:
145977
If continuation sheet
Page 4 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to ensure that medications were
signed out when administered for one residents (R143). This failure affected one out of 77 residents in the
sample. Findings include:On 08/04/25 at 1:00 pm, R143 was observed with a PICC (Peripherally Inserted
Central Catheter) to R143's right arm with medication infusing. R143 stated, I usually get my IV
(Intravenous) medication around 9:00 am but I did not get it today. On 08/04/25 at 1:25 pm, V5 (Licensed
Practical Nurse, LPN, Unit Manager) stated, I signed R143's IV medication out this morning but I did not
give it. V5 explained that medications should be signed out when administered to avoid a medication error.
R143's Medication Administration Record (MAR) presented by the facility on 8/04/25 shows R143 has
orders for Vancomycin HCL (hydrochloride) intravenous solution 1250 mg(milligram)/250 ml solution
administered by V5 at 10:01 am, however at on 08/04/25 at 1:00 pm R143 stated that R143 did not receive
any IV medications (Vancomycin HCL (hydrochloride) intravenous solution 1250 mg(milligram)/250 ml) at
10:01 am.R143's Medication Administration Audit Record (MAAR) presented by the facility on 8/04/25
Vancomycin HCL (hydrochloride) intravenous solution 1250 mg (milligram)/250 ml solution administered by
V5 at 10:01 am, however on 08/04/25 at 1:00 pm, R143 stated that R143 had not receive Vancomycin HCL
(hydrochloride) intravenous solution 1250 mg(milligram)/250 ml.On 8/05/25 at 9:09 am, V2 (Director of
Nursing, DON) was asked regarding the facility's policy for medication administration and V2 stated,
Medication should be signed out immediately after the medication is given to prevent a medication error. V2
explained that if a medication is not administered the nurse should not sign the medication on the
MAR.R143's Face sheet shows that R143 has diagnosis which include but not limited to presence of heart
assist device, other mechanical complication of other cardiac and vascular devices and implants
subsequent encounter, and acute osteomyelitis. R143's Brief Interview for Mental Status (BIMS) dated
07/13/25 shows that R143 has a BIMS score of 15 which indicates that R143 is cognitively intact.R143
Physician Order Sheet (POS) shows active orders as of 08/04/25 with orders for Vancomycin HCL
(hydrochloride) intravenous solution 1250 mg(milligram)/250 ml (milliliter) (Vancomycin HCL) use 1.25 gm
(gram) intravenously every 48 hours related to OTHER cardiomyopathies. The facility's policy dated
October 2023 and titled Medication Administration Policy documents, in part: Policy: To authorize licensed
nursing personnel (RN, LPN) (Registered Nurse, Licensed Practical Nurse) and Qualified Medication Aides
(QMA) to prepare ad administer drugs and biologicals. Policy Specifications: 1. Drugs will be administered
in accordance with orders of licensed medical practitioners of the State in which the facility operates. 2. All
licensed nurses assigned the responsibility of administering and recording of medications must meet the
requirement of the state in which the facility operates . 20. Medications shall be recorded on the MAR
promptly after each administration by the individual who administered the drug.The facility's undated
document titled The Licensed Practical Nurse (LPN) documents, in part: Summary: The LPN is responsible
for providing direct nursing care to the residents, and to supervise the day-to-day nursing activities
performed by nursing assistants. Such supervision must be in accordance with current federal, state, and
local standards, guidelines, and regulations that govern our facility, and as may be required by the Director
of Nursing to ensure that the highest degree of quality care is maintained at all times . Prepare and
administer medications as ordered by the physician.The facility's undated document titled Registered Nurse
(RN) documents, in part: Summary: The LPN is responsible for providing direct nursing care to the
residents, and to supervise the day-to-day nursing activities performed by nursing assistants. Such
supervision must be in accordance with current federal, state, and local standards, guidelines, and
regulations that govern our facility, and as may be required by the Director of Nursing to
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 5 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
ensure that the highest degree of quality care is maintained at all times . Prepare and administer
medications as ordered by the physician.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 6 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide toenail care with trimming for a
resident with lengthy and jagged toenails which affected one resident (R147) in the sample of 77 residents
reviewed for activities of daily living. Findings include:On 8/4/2025 at 12:48 PM, R147 observed lying in bed
with no shoes or socks on, and R147 observed with long (3/4 to 1 inch long) toenails with jagged edges.
This surveyor communicating with R147 via R147's Polish communication board in room, and R147 saying
that nails are long and wants them cut. On 8/5/2025 at 9:47 AM, R147 observed lying in bed with no shoes
or socks on, and R147 observed with the same length (long) and jagged toenails. R147's left toes observed
with 4 long and jagged toenails, and the left 2nd toe (next to big toe) with the discolored toenail growing
more outwards instead of upwards towards tip of toe. R147's right toes observed with 4 long and jagged
toenails besides the left 2nd toe (next to big toe) with the nail short and jagged. R147 remains saying that
R147 wants them cut. On 8/5/2025 at 9:53 AM, this surveyor requested that V26 (Registered Nurse, RN)
come view R147's toenails. V26 stated that R147 has some long and jagged toenails, and stated, They can
be cut. V26 stated that toenails are offered to be cut every shift and when needed by the nursing staff,
except if the resident is a diabetic, then there is a referral to the podiatrist. V26 stated that V26 doesn't
believe that R147 is a diabetic but has to check R147's chart. On 8/5/2025 at 10:03 AM, V26 confirmed via
R147 electronic health record (EHR) that R147 is not a diabetic. V26 stated that staff responsible for cutting
R147's toenails since R147 is not a diabetic are the nurses and the CNAs (Certified Nursing Assistants).
V26 stated that nail clippers are kept on the nursing units in the clean utility room. R147's admission
Record documents, in part, diagnoses of delirium, dysphagia, unsteadiness on feet, lack of coordination,
reduced mobility, cognitive communication deficit, and person injured in unspecified motor-vehicle accident,
traffic, subsequent encounter.R147's Minimum Data Set (MDS), dated [DATE], documents, in part, a Brief
Interview for Mental Status (BIMS) score of 3 which indicates that R14 has severe cognitive impairment.
R147's Functional Abilities for Self-Care for personal hygiene, lower body dressing, putting on/taking off
footwear and shower/bathe self are coded as 4 which indicates that supervision or touching assistance
from staff may be provided throughout the activity or intermittently. R147's Care Plan, initiated 5/15/2025,
documents, in part a focus that R147 has an ADL (Activities of Daily Living) Self Care Performance Deficit
related to weakness with interventions to provide assistance with bathing/showering as necessary and to
monitor, document, report to doctor, as needed, any changes, reasons for self-care deficit, expected course
or declines in function. Facility document titled Foot Assessment Documentation and dated 8/4/2025
documents, in part, 12 residents' names which includes R147's name. In the column for Skin Issue? a
notation of All Pts (patients) need toenails trimmed is documented with an arrow extending down all 12
residents names, including R147.On 8/6/2025 at 1:28 PM, V2 (Director of Nursing, DON) stated that CNAs
are responsible for assessing residents' toenails during ADL care and that toenail checks are to be done
every day. V2 stated that nursing staff, including V2, will then provide trimming of a residents' lengthy or
jagged toenails. V2 stated that if a resident is diagnosed with diabetes, the facility refers the resident to the
podiatrist for toenail trimming. V2 stated that R147 is not a diabetic resident.Facility policy titled Care of
Fingernails/Toenails and dated April 2007 documents, in part, Purpose: The purposes of this procedure are
to clean the nail bed, to keep nails trimmed, and to prevent infections. Preparation: 1. Review the resident's
care plan to assess for any special needs of the resident. 2. Assemble the equipment and supplies as
needed. General Guidelines: 1. Nail care includes daily cleaning and
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 7 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
regular trimming. 2. Proper nail care can aid in the prevention of skin problems around the nail bed. 3.
Unless otherwise permitted, do not trim the toenails of diabetic residents or residents with circulatory
impairments. 4. Trimmed and smooth nails prevent the resident from accidentally scratching and injuring his
or her skin . Equipment and Supplies: The following equipment and supplies will be necessary when
performing this procedure. 1. Nail Clippers; 2. Nail file or emery board; 3. Towel; 4. Orange sticks; 5. Line
protector (disposable or plastic), as necessary; 6. Hand lotion (as permitted or prescribed); 8. Paper towels;
and 8. Personal protective equipment . Documentation: The following information should be recorded in the
resident's medical record, if applicable: 1. The date and time that nail care was given. 2. The name and title
of the individual(s) who administered the nail care . 6. If the resident refused the treatment, the reason(s)
why and the intervention taken. 7. The signature and title of the person recording the data.Facility job
description (undated) titled Certified Nursing Assistant documents, in part, Summary: The Certified Nursing
Assistant (CNA) is responsible for providing resident care and support in all activities of daily living and
ensures the health, welfare and safety of all residents. Essential Duties and Responsibilities: . Provide
assistance in personal hygiene . Adhere to professional standards, company policies and procedures.
Facility job description (undated) titled Licensed Practical Nurse (LPN) documents, in part, Summary: The
LPN is responsible for providing direct nursing care to the residents, and to supervise the day-to-day
nursing activities performed by nursing assistants. Such supervision must be in accordance with current
federal, state, local standards, guidelines, and regulations that govern our facility, and as may be required
by the Director of Nursing to ensure that the highest degree of quality care is maintained at all times.
Essential Duties and Responsibilities: Direct the day-to-day functions of the nursing assistants . Performs
other duties as assigned.Facility job description (undated) titled Registered Nurse (RN) documents, in part,
Summary: The RN is responsible for providing direct nursing care to the residents, and to supervise the
day-to-day nursing activities performed by nursing assistants. Such supervision must be in accordance with
current federal, state, local standards, guidelines, and regulations that govern our facility, and as may be
required by the Director of Nursing to ensure that the highest degree of quality care is maintained at all
times. Essential Duties and Responsibilities: Direct the day-to-day functions of the nursing assistants .
Performs other duties as assigned.
Event ID:
Facility ID:
145977
If continuation sheet
Page 8 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure ADL's (Activities of Daily Living) were
completed for two residents (R202, R204) to allow the residents to maintain their dignity. This failure
affected 2 residents out of a sample of 77.Findings include: Findings include:
Residents Affected - Few
R202 has a diagnosis of but not limited to Syncope and Collapse, Muscle Weakness, Lack of Coordination,
Need for Assistance with Personal Care, Weakness and Hypertension.
R202's Brief Interview of Mental Status score is 6 which indicates severe cognitive impairment.
R202 Minimum Data Set section GG-Functional Abilities documents, in part, 02 (Substantial/maximal
assistance) and Personal hygiene: the ability to maintain personal hygiene, including shaving.
R202's Care plan focus for ADL's dated 08/06/2025 documents, in part, R202 has an ADL Self Care
Performance Deficit related to muscle weakness and Personal Hygiene: R202 requires total staff assist with
shaving facial hair.
On 8/04/2025 at 11:28am, surveyor observed R202 with medium length gray hair extending from R202's
chin.
On 8/04/2025 at 11:30am, R202 stated she knows they (chin hairs) are there but can't cut them and no one
has asked her if she (R202) wants them cut. R202 stated she wants them (chin hairs) cut off.
On 8/04/2025 at 11:35am, V4 (Certified Nursing Assistant-CNA) stated with every shower or bed bath we
offer to shave facial hair to all residents.
On 8/06/2025 at 11:18am, V35 (Licensed Practical Nurse) stated facial hair shaving is offered to residents
as soon as we see facial hair and it's a dignity issue.
On 8/06/2025 at 11:22am, V34 (CNA) stated we offer to shave all residents when showers are given or
when stumble is seen and if the resident allows us (CNA's) to shave the facial hair.
On 8/06/2025 at 3:15pm, V2 (Director of Nursing) stated all residents are shaved as needed and when
showers are given including female residents.
Shaving the Resident Procedure with a revised date of March 2004 documents, in part, the purpose of this
procedure is to promote cleanliness and to provide skin care.
Activities of Daily Living (ADL) with an effective date of 2/2023 documents, in part, Purpose: based on a
comprehensive assessment of the resident and consistent with the resident's needs and choices, our
facility provides necessary care and services to ensure that a resident's abilities in activities of daily living
(ADL) do not diminish unless the circumstances of the individual's clinical condition demonstrates that such
decline was unavoidable.
Job description titled Certified Nursing Assistant documents, in part, the Certified Nursing Assistant (CNA)
is responsible for providing resident care and support in all activities of daily living and ensures the health,
welfare and safety of all residents and provide assistance in personal
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 9 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
hygiene by giving shaves.
Level of Harm - Minimal harm
or potential for actual harm
R204’s diagnoses include but are not limited to acute osteomyelitis, lack of coordination, muscle
wasting and atrophy.
Residents Affected - Few
R204’s Minimum Data Set, dated [DATE] has a Brief Interview for Mental Status score of 14,
indicating that R204’s cognition is intact.
On 08/04/25 at 10:26am R204 observed with a moderate amount of facial hair.
On 08/04/25 at 10:26am R204 stated that he had been asking the staff to shave him. R204 stated that
when he asks the staff to shave him, the staff tell him that they will get to it but haven’t got to it yet.
On 08/04/25 at 10:37am V5 (Unit Manager) stated that she sends some of the residents down to be shaved
by the wound care technician. V5 stated that staff know to look at the resident’s face and if the
resident looks like they need to be shaved, then the staff should shave the resident.
On 08/04/25 at 12:40pm V8 (Wound Care Technician) stated he cuts the resident’s hair and shave
the resident’s whenever he is available, which is hardly ever.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 10 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to redistribute pressure by maintaining
the air mattress pump at the correct weight setting to prevent pressure wounds. This failure has the
potential to effect one resident (R7) in a sample of ----77.Findings Include: R7 was observed lying in bed on
a low air mattress with an air mattress pump at the foot of the bed set on Firm which is one setting past
360lbs (pounds). On 8/4/2025 at 11:24 am, V17, RN (Registered Nurse/Agency) verified R7's air mattress
pump was set past 360lbs (pounds) on firm. V17 stated she (V17) was not aware of the facilities protocol for
the air mattress setting. V17 verified R7's current weight was 150.8lbs. On 8/4/2025 at 11:47 am, V8, WCT
(Wound Care Technician) stated only a nurse, wound care coordinator, or the wound care tech can change
the setting on a resident's air mattress pump. V8 stated an incorrect air mattress pump setting can cause a
pressure ulcer wound to develop. On 8/6/2025 at 12:34 pm, V24 WCC (Wound Care Coordinator) stated
R7's family requested R7 remain on a low air mattress for comfort measures since she was on one in the
hospital; low air mattresses are used to promote wound healing; incorrect low air mattress settings can
cause a decline in a wound; and a low air mattress is not needed for a resident who doesn't have a wound.
R7's Face Sheet dated 8/6/2025 documents a diagnosis of but not limited to CEREBRAL INFARCTION,
UNSPECIFIED, HEMIPLEGIA AND HEMIPARESIS FOLLOWING CEREBRAL INFARCTION AFFECTING
RIGHT DOMINANT SIDE, ENCOUNTER FOR ATTENTION TO GASTROSTOMY, MILD
NEUROCOGNITIVE DISORDER DUE TO KNOWN PHYSIOLOGICAL CONDITION WITHOUT
BEHAVIORAL DISTURBANCE, AND DYSPHAGIA FOLLOWING OTHER CEREBROVASCULAR
DISEASE.R7's Physician Order Sheet dated 8/6/2025 documents no order for a low air mattress.R7's
weight summary dated 8/4/2025 documents a weight of 150.8lbs (pounds) on 7/8/2025 at 10:44 AM.R7's
Care Plan dated 7/28/2025 documents a focus for Risk for alteration in skin integrity R/T self-care deficits,
impaired mobility and comorbidities and to pressure redistribution mattress, apply pressure redistribution
cushion when up in chair/wheelchair, reposition/Shift weight at frequent intervals to resident's comfort,
remind/Assist resident to reposition frequently.R7's Minimum Data Set Section GG dated 7/20/2025
documents in part, R7 is dependent eating, oral hygiene, toileting hygiene, shower, upper body dressing,
lower body dressing, putting on/taking off footwear, and personal hygiene. On 8/6/2025 at 2:30 pm, V2,
DON (Director of Nursing) stated the purpose of a low air mattress is to properly redistribute weight on a
resident which ensures the resident doesn't have any skin breakdown; the low air mattress setting is
determined by a residents weight; incorrect low air mattress weight setting can cause improper
redistribution of pressure; and V2 is unsure if a physician's order is needed for a low air mattress. Facility
Policy titled Low Air Mattress dated 7/2012 documents in part, to provide features of a mattress support
system that provides a flow of air to assist in managing the heat and humidity (Microclimate) of the skin.
Low air loss mattresses will be utilized for residents with Stage III, IV, and unstageable pressure ulcers of
the trunk as well as residents with multiple Stage II pressure ulcers. Low Air Mattress Manufacturers User
Manual REV3.6.5.17 documents in part, Static Control-Press to set the air mattress in static mode
according to the weight of the patient and turn the pressure adjust knob to set a comfortable pressure level
using the weight scale as a guide.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 11 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to implement a resident's (R36) care planned fall
precaution intervention by maintaining the bed height in the lowest position and failed to perform a
resident's (R36) fall risk assessment quarterly which affected one resident (R36); and failed to secure a
resident's (R131) oxygen tank in a holder which affected R131 and has the potential to affect all 29
residents residing on the 1st floor.Findings include:
1. R36’s admission Record documents, in part, diagnoses of type 2 diabetes mellitus, dementia,
dysphasia, reduced mobility, need for assistance with personal care, mild cognitive impairment,
hyperlipidemia, pseudobulbar affect, anemia, hypothyroidism, hypertension, lymphedema, and difficulty in
walking.
R36’s Minimum Data Set (MDS), dated [DATE], documents, in part, a Brief Interview for Mental
Status (BIMS) score of 3 which indicates that R36 has severe cognitive impairment.
On 8/4/2025 at 11:38 AM, R36 observed lying in bed with the bed height level visibly high from the floor.
This surveyor standing next to R36's bed and marking the top of R36’s bed mattress height at
approximately 2 and 1/2 feet from the floor.
On 8/4/2025 at 2:26 PM, R36 observed lying in bed with the same bed height level visibly high from the
floor. R36’s bed controller for the height of bed is observed out of R36's reach hanging from the foot
of the bed.
On 8/5/2025 at 9:43 AM, R36 observed lying in bed with the bed height level visibly high from the floor. This
surveyor asked V28 (CNA, Certified Nursing Assistant) asked about R36’s elevated bed height from
the floor, and V28 stated that R36 is care planned for the bed being high.
On 8/6/2025 at 9:12 AM, R36 observed lying in bed still with the height level of bed visibly high from floor.
This surveyor standing next to R36's bed and marking the top of R36’s bed mattress height at
approximately 2 and 1/2 feet from the floor. R36’s bed controller for the height of bed is out of R36's
reach hanging from the foot of the bed. R36 stated that the bed height goes up and down, but I (R36) can't
do it and that the staff does it.
On 8/5/2025 at 12:56 PM, this surveyor requested from V1 (Administrator) and V2 (Director of Nursing,
DON) for R36’s two most recent fall risk assessments and current complete care plan.
R147’s two most recent fall risk assessment provided are titled “Fall Risk Observation
– V2” with dates of 1/24/2025 and 10/24/2024.
R36’s “Fall Risk Observation – V2,” dated 10/24/2025 and 1/24/2025,
document, in part, that R36 has intermittent confusion; requires use of assistive devices; confined to chair
or wheelchair (unable to ambulate without assistance); needs assistance to and from, on and off
toilet/commode for elimination and or with cares; uses antidepressants and antihypertensives; and has
neuromuscular/functional, psychiatric or cognitive conditions.
R36’s Care Plan dated 4/19/2019 documents, in part, a focus of R36 “at risk for fall related to
co-morbidities” with an intervention of “bed in lowest position when lying in
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 12 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
bed (11/2/2021).” In review of R36’s current complete care plan (printed 8/5/2025), no
interventions are noted for R36 being care planned for a high bed.
On 8/6/2025 at 11:46 AM, V33 (Restorative Director, LPN, Licensed Practical Nurse) stated that V33 is
responsible for the facility’s fall prevention program. V33 stated that one of the general fall prevention
interventions for residents is to ensure that the bed is in lowest position. When asked the purpose of having
the bed in the lowest position, V33 stated, “So, if they (residents) do happen to fall out of bed, there
won’t be much damage. If resident were to have injury, it would reduce risk of major injury.”
V33 stated that fall risk assessments are performed for all residents on admission, readmission, quarterly
or when a resident has a fall incident. V33 stated that the quarterly fall risk assessments are performed
because residents’ fall risk needs may change over time, and it helps to distinguish the level of fall
risk by looking at predisposing factors such as cognition, needing assistance with toileting, types of
medications, and any falls previous. V33 stated that performing these fall risk assessments every 3 months
allows staff to identify and determine changes in the residents’ medical, mental or physical status.
Facility policy titled “Falls Guideline” and dated August 2024 documents, in part,
“Purpose: To consistently identify and evaluate residents at risk for falls and those who have fallen to
treat or refer for treatment appropriately and developed an organization-wide ownership for fall prevention
to: To achieve each resident’s maximum potential of physical functioning. To prevent or reduce
injuries related to fall. To enhance residents’ dignity and self-worth. To rehabilitate residents to their
fullest potential of function. Falling is an unintentional change in position coming to rest on the ground floor
or onto the next lower surface … The intent of this guideline is the (to) ensure this facility provides an
environment that is free from hazards over which the facility has control and provides appropriate
supervision to each resident as identified through the following processes: I. Identification of hazards and
risks II. Evaluation III. Implementation IV. Monitoring V. Analysis. Responsible Party: IDT (Interdisciplinary
Team). Fall Risk evaluation: A fall evaluation is used to identify individuals who have predicting factors for
falls. This is evaluation is completed upon admission, quarterly, annually and with a significant change in
condition. Residents who are evaluated as being at risk for falls will be identified and individualized fall
precautions will be developed for each resident. Preventable measures shall be taken to decrease the
number of falls whenever possible. Purpose: 1. To consistently identify and evaluate residents who fall and
to treat or refer for treatment appropriately. 2. To Achieve each resident’s maximum potential of
physical functioning. 3. To Prevent or reduce injuries related to falls. 4. To enhance residents’ dignity
and self-worth. 5. To rehabilitate residents to their fullest potential of function. 6. Individualize interventions
for each resident. Evaluation May Include: residents with recent surgery or new admissions; psychotropic
drug use; fall history; appropriate clothing and footwear; visual deficit; impaired mobility functional status;
incontinence; change of environment; cognitive status; mood or behavior indicator; underlying illness and
disease processes; sensory status; orthostatic hypotension … implement resident specific
interventions/precautions.”
Facility job description (undated) titled Certified Nursing Assistant documents, in part, Summary: The
Certified Nursing Assistant (CNA) is responsible for providing resident care and support in all activities of
daily living and ensures the health, welfare and safety of all residents. Essential Duties and Responsibilities:
. Adhere to professional standards, company policies and procedures.
2. On 08/04/25 V2 (Director of Nursing, DON) presented a facility census of 29 residents on the first-floor
unit.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 13 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
On 08/04/25 at 11:52am, Surveyor observed 2 oxygen cylinder tanks in R131's room leaning up against the
wall behind a chair and not in a holder.
On 08/04/2025 at 11:53am, R131 stated those are empty oxygen tanks that the hospital loaned him on his
last visit.
Residents Affected - Some
On 08/04/25 at 11:58am, surveyor brought this observation to V3 (Staffing Coordinator) attention. V3 stated
oxygen tanks should not be free standing and should be in a holder and V3 proceeded to remove the
oxygen tanks from the room with no holder.
On 8/06/2025 at 11:18am V35 (Licensed Practical Nurse) stated empty oxygen tanks should be stored in
the oxygen room with a tag on it and it should be in a holder. V35 stated storing a free standing oxygen tank
could fall and be a big problem.
On 8/06/2025 at 3:15pm V2 (Director of Nursing-DON) stated oxygen tanks are supposed to be stored in a
holder and the purpose of storing them in a holder is to ensure the safety of all residents.
Policy and Procedure for Portable Oxygen with an updated date of 5/21/2020 documents, in part, all E
cylinders must be placed in carrier device before use and follow all safety precautions when using and
storing E cylinder. All empty tanks go on a specific empty tank rack.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 14 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to contain oxygen equipment (nebulizer masks)
per facility's policy. This failure affected four residents (R11, R47, R113, R143) reviewed for oxygen
equipment, in a total sample size of 77 residents.Findings include:
Residents Affected - Some
R11’s medical diagnoses include but are not limited to chronic pulmonary embolism, essential
hypertension, asthma with acute exacerbation.
R113’s medical diagnoses include but are not limited to chronic obstructive pulmonary disease,
pleural effusion, heart failure, chronic atrial fibrillation, shortness of breath.
R113’s physician order dated 11/13/2023 documents in part, “change nebulizer
administration device.”
On 08/04/25 at 10:30am R11’s nebulizer face mask observed on R11’s nightstand not
contained in a bag.
On 08/04/25 at 10:33am R113’s nebulizer face mask observed on R113’s nightstand not
contained in a bag.
On 08/04/25 at 10:37am V5 (Unit Manager) stated that R11’s nebulizer face mask is not in a bag. V5
stated that R11’s face mask should be in a bag for infection control reasons. V5 stated that
R113’s face mask is not contained and should also be in a bag.
Facility’s undated policy titled “Oxygen Therapy and Devices” documents in part,
“Purpose: Oxygen is a basic human need. Without it, we would not survive. The air that we [NAME]
contains approximately 21% oxygen. For most people with healthy lungs, this is sufficient, but for some
people with certain health conditions whose lung function is impaired the amount of oxygen that is obtained
through normal breathing is not enough. Therefore, they require supplemental amounts to maintain normal
body function…4). Simple Mask… f. Place in a labeled bag when not in use.”
R47’s face sheet dated August 6,2025 documents in part, “R47’s initial admission
date was 2/24/2022 and diagnosis listed: Benign neoplasm of meninges, seizures, migraines, diabetes
mellitus, mild protein calorie malnutrition, major depressive disorder, essential hypertension, hypertensive
heart disease, anemia, acute kidney failure, gastro esophageal reflux disease.
R47’s Physician order summary report dated 8/4/2025 documents in part, that R47 is receiving
medication for the treatment of pneumonia; “Azithromycin 500 milligram (mg) 1 tablet in the morning
every day x 5 days for pneumonia dated 7/30/25 until 8/4/2025,Amoxicillin-Pot Clavulanate Oval tablet
875-125 mg give 1 tablet by mouth every 12 hours for pneumonia dated 7/30/25 until
8/5/2025”;Ipratroplum-Albuterol Solution 0.5-2.5 (3) mg/milliliters (ml), 3 ml inhale orally every 6
hours as needed for shortness of breath or wheezing via nebulizer”.
R47’s Cognitive Patterns/brief interview for mental status dated May 5, 2025 documents in part, that
“R47 has a score of 10 which means R47 has moderate cognitive impairment”.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 15 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
R47’s care plan dated 8/5/2025 documents in part, “R47 has oxygen therapy/ nebulizer
treatment orders as needed related to Pneumonia and respiratory illness; staff to administer nebulizer
treatments per physician’s orders”.
On 8/4/25 at 11:50am, R47’s was not in room her nebulizer machine was plugged into the wall
socket and mask was sitting on bedside table not contained in any bag or covering over the device.
On 8/4/25 at 11:51am, V17 Registered Nurse stated she was the nurse for R47 and that she wasn’t
aware that the mask was not contained because she did not give her a treatment this morning. V17 said
there are infection control concerns because the mask could become contaminated with dust or could
possibly fall on the floor. V17 went to retrieve a plastic bag to cover the mask.
On 8/4/2025 at 11:53am, V16 Licensed Practical Nurse/ Unit manager stated the mask for R47 should be
contained in a plastic bag to decrease risk of contamination of the mask which could result in R47
becoming sick with respiratory issues, staff is aware that mask should be contained in plastic bag when not
in use.
On 8/4/25 at 11:56am R47 was observed in 2nd floor dining room watching television she was alert and
responsive and reported that she does use oxygen and nebulizer treatments when she becomes short of
breath at times and the nurses provide the treatments to her. R47 stated she is aware that she has
pneumonia and is receiving antibiotic treatment that will be over in a few days.
On 8/6/25 at 11:54am, V2 Director of Nursing stated nebulizer mask should be stored in plastic bag for
infection control purposes, nebulizer mask should be contained and if nebulizer mask is not contained it
could possibly result in infection to residents.
R143’s Face sheet shows that R143 has diagnosis which include but not limited to chronic
obstructive pulmonary disease, presence of heart assist device, other mechanical complication of other
cardiac and vascular devices and implants subsequent encounter, heart failure, and primary pulmonary
hypertension.
R143’s Brief Interview for Mental Status (BIMS) dated 07/13/25 shows that R143 has a BIMS score
of 15 which indicates that R143 is cognitively intact.
R143 Physician Order Sheet (POS) shows active orders as of 08/04/25 with orders for Ipratropium Bromide
inhalation solution 0.02% (Ipratropium Bromide) 2.5 inhalation inhale orally four times a day for shortness of
breath/dyspnea related to heart failure, unspecified (150.9) Chronic obstructive pulmonary disease
unpacified (j44.9).
On 08/05/25 at 10:45 am, Surveyor observed R143’s nebulizer mask on top of R143’s Left
Ventricular Assist Device (LVAD) not contained in a bag. R143 stated R143 uses R143’s nebulizer
machine daily and sometimes R143’s nebulizer mask is placed in a bag and sometimes it is not.
R143 could not recall the last time R143’s nebulizer mask was placed in a plastic bag when it was
not in use.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 16 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to lock the 3rd floor emergency crash cart and
failed to double lock refrigerated controlled substances which affected R6, R8, R10 and R174 and has the
potential to affect the 58 residents residing on the 3rd floor when reviewed for medication storage. Findings
include:On [DATE] at 11:23 AM, this surveyor observed the 3rd floor emergency crash cart unlocked with
the latch handle opened, and no facility staff observed in front of or near this cart. The 3rd floor emergency
crash cart is observed in the 3rd floor hallway positioned outside the dining room doorway closest to the
elevator.On [DATE] at 11:27 AM, this surveyor requested that V25 (Registered Nurse, RN/Nurse
Supervisor) come over to the 3rd floor emergency crash cart, and upon arrival to this cart, V25 observed
and stated that this cart is unlocked. When asked what contents were inside the 3rd floor emergency cart,
V25 opened each one of the 4 drawers, showing this surveyor (while saying the name of each item aloud)
all of the emergency medical items found which are listed on the 3rd floor emergency cart checklist (oxygen
masks, tubing and airways; suction equipment; vital signs equipment; medical supplies; intravenous (IV)
supplies; IV fluid bags; PPE (personal protective equipment); and general equipment). V25 stated that
nurses, including V25, are responsible for locking the 3rd floor emergency crash cart to ensure that all
emergency supplies are present, available, and not missing, if a resident has any medical emergency, like a
code blue, on this floor. V25 stated that nurses perform daily checks with the emergency cart checklist to
ensure that all supplies are in the cart, will fill out the check list and then will lock the emergency cart with a
cable tie lock so the drawers cannot be opened. V25 stated that it's important that nurse monitor this cable
tie lock on the 3rd floor emergency cart due to some of the floor's dementia residents walking by and
thinking that it's a toy.Facility document titled 3rd Floor: Emergency Cart Check List dated for [DATE]
documents, in part, the following items in the 4 drawers (indicated by check marks on dates [DATE] to
[DATE]): adult oxygen mask, non-rebreather mask, adult nasal cannula, oxygen meter adapter, adult airway,
flashlight, extra batteries, Yankauer suction tube, blood pressure cuff, stethoscope, oxygen sensor, suction
catheter kits, 2 bottles of saline, band aids, alcohol wipes, tongue depressors, roll tape, primary IV tubing,
extension sets, 1 liter Normal Saline bag, IV start kits, J loops, IV angiocaths, red bags, sharps container,
PPE, gloves, and electrical cord. On [DATE] and [DATE], there are blank spots (no check marks) noted for
the two entries of cart cleaned and locked and breakaway lock intact and in place.On [DATE] at 1:00 PM,
V26 (RN) observed with keys on V26's person and requested to perform a check of V26's medication cart
which V26 stated is the east medication cart. V26 used one of the keys on the ring to open the east
medication cart. V26 and this surveyor viewed the controlled substances in this medication cart. V26
flagged 5 pink pharmacy sheets in the controlled substance folder to continue the controlled substance
check in the 3rd floor medication room, since these 5 controlled substances are stored in the refrigerator in
the locked medication room. V26 opened the medication door with a key from the key ring, and then V26
opened the refrigerator door by lifting up the latch from the top of the refrigerator where there is a key lock.
V26 did not insert a key into the lock to open the latch. V26 opened the refrigerator and pulled out the 5
refrigerated controlled substances and sets them on top of the counter. V26 showed this surveyor each of
R6's (2 Lorazepam elixir containers), R8's (1 Lorazepam elixir container), R10's (1 Lorazepam elixir
container), and R174's (1 Lorazepam elixir container) for accurate controlled substance counts while
verifying each amount on R6, R8, R10 and R174's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 17 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
individual controlled substance records of 30 milliliters. V26 placed the 5 controlled substances
(Lorazepam) back into the refrigerator, and this surveyor asked V26 about the refrigerator lock. V26 stated
that V26 will lock it now. V26's tried to put each key into the refrigerator lock's hole to lock it with no
success. V26 opened the medication room door and asked V27 (Licensed Practical Nurse, LPN) at the
nurse's station for V27's keys. V27 observed handing V27's keys to V26, who then tried each one of these
keys with no success. V27 next tried to insert V27's keys into the refrigerator lock to lock it with no success.
V27 stated that the refrigerator lock key is a silver key, and it's usually on the set of V26's key ring (with no
silver key noted).On [DATE] at 1:21 PM, V25 (RN/Nurse Supervisor) stated that the refrigerator lock has
been broken for a few days, and I (V25) am getting it fixed.R6's Individual Controlled Substance Record
documents, in part, that Lorazepam (concentration of 2 mg/ml {milligrams/milliliter}) with a date received of
[DATE] and has a quantity received of 30 ml. R6 also has another Individual Controlled Substance Record
(with a #6 hand written on the top of the page) which documents, in part, that Lorazepam (concentration of
2 mg/ml) with a unclear date received (the month is not clearly written-not readable-followed by a forward
slash and 22) and has a quantity received of 30 ml. No Lorazepam doses have been documented as given
on either of R6's Individual Controlled Substance Record documents.R6's admission Record documents, in
part, diagnoses of dementia, combined systolic (congestive) and diastolic heart failure, polyneuropathy,
major depressive disorder, hypertension, acute embolism and thrombosis of vein, atherosclerotic heart
disease, schizophrenia, and senile degeneration of brain.R8's Individual Controlled Substance Record
documents, in part, that Lorazepam (concentration of 2 mg/ml) with no date received and has a quantity
received of 30 ml. No Lorazepam doses have been documented as given.R8's admission Record
documents, in part, diagnoses of dementia, hypertension, type 2 diabetes mellitus, atrial fibrillation,
hyperlipidemia, dermatitis, acute embolism and thrombosis of unspecified deep veins of lower extremities,
reduced mobility, unsteadiness on feet, and dysphagia.R10's Individual Controlled Substance Record
documents, in part, that Lorazepam (concentration of 2 mg/ml) with no date received and has a quantity
received of 30 ml. No Lorazepam doses have been documented as given.R10's admission Record
documents, in part, diagnoses of dementia, adult failure to thrive, lack of coordination, unsteadiness on
feet, malignant neoplasm of breast, hyperlipidemia, and hypertension.R174's Individual Controlled
Substance Record documents, in part, that Lorazepam (concentration of 2 mg/ml) with a date received of
[DATE] and has a quantity received of 30 ml. No Lorazepam doses have been documented as given.R174's
admission Record documents, in part, diagnoses of dementia, Alzheimer's disease, personal history of
transient ischemic attack (TIA), muscle wasting and atrophy, speech and language deficits following other
cerebrovascular disease, primary open-angle glaucoma, blindness right eye category 3, peripheral vascular
disease, lack of coordination, hypertension, bullous keratopathy, and pressure ulcer of left hip.On [DATE] at
1:28 PM, V2 (Director of Nursing, DON) stated that controlled substances are to be stored under double
locks. V2 stated that if a controlled substance is refrigerated in the medication room, the nurse must lock
the medication room door and lock the refrigerator lock for the double lock to be in place. V2 stated that the
emergency crash cart is to be locked at all times when not in use.Facility resident roster titled Midnight
Census Report and dated [DATE] documents, in part, that 58 residents reside on the 3rd floor.Facility policy
(undated) titled Pharmaceutical Storage Policy documents, in part, Policy: it is the policy of this facility that
drugs and biologicals shall be stored in a safe, sanitary and orderly manner at the proper temperatures.
Policy Specification: To establish guidelines for the control and storage of drugs and biologicals.
Responsibility: Consultant Pharmacist, Director of Nursing, Licensed Nurses, Qualified Medication Aide.
Standards: . 4.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 18 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Medication and treatment cabinets or shall be locked at all times . 5. Only authorized personnel shall
handle, distribute or administer drugs and biologicals . 8. Individually prescribed Schedule II drugs, shall be
in separate containers under double lock and stored in a substantially constructed box, cabinet or mobile
drug storage unit.Facility policy (undated) titled Cardiopulmonary Resuscitation (CPR) and Basic Life
Support (BLS) documents, in part, Purpose: The purpose of his procedure is to provide guidelines for the
initiation of Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) in victims of sudden cardiac
arrest. Preparation: . 3. Maintain equipment and supplies necessary for CPR/BLS in the facility at all times.
Event ID:
Facility ID:
145977
If continuation sheet
Page 19 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to follow infection control protocol by not
displaying the correct isolation sign for two residents (R66 and R143); failed to ensure that Enhanced
Barrier Precaution (EBP) sign was visibly posted for three residents (R209, R210 and R211) who require
EBP; and failed to ensure staff perform hand hygiene during dining for three residents (R125, R130 and
R190). Theses failures affected eight residents (R66, R125, R130, R143, R190, R209, R210, and R211)
reviewed for infection control and has the potential to place all 198 residents at risk for the spread of
infection.Findings include:
Residents Affected - Many
#1
On 08/04/2025 at 12:28pm on the 4th floor dining/activity room, V11 (Activity Aide) set up R11's food tray.
After setting up R11’s food tray, V11 moved R11’s wheelchair closer to the table.
On 08/04/2025 at 12:30pm, V11 took another food tray from the food cart without performing hand hygiene
and set up the food tray in front of R190. After setting up the food in front of R190, this surveyor inquired
about hand hygiene. V11 stated she is supposed to sanitize her hands before setting up her (R190) food
tray but she forgot.
On 08/05/2025 at 12:15pm, V22 (Infection Preventionist/LPN) stated the expectation is for the staff to wash
their hands after contact with the resident’s wheelchair prior to serving another resident’s
tray to prevent from passing on any type of contamination or germs. V22 added “We need to have
clean hands when we serve food.”
R11’s (Active Order as of: 08/05/2025) Order Summary Report documented R11’s
Diagnoses: (include but not limited to) history of falling, hemiplegia and hemiparesis, and asthma with acute
exacerbation.
R11’s (06/26/2025) Minimum Data Set documented, in part “Section C. Cognitive Patterns.
C0500. BIMS (Brief Interview for Mental Status) Summary Score: 06.” Indicating R11’s
mental status as severely impaired. Section GG0170. Q5. Does the resident use a wheelchair and/or
scooter: 1- Yes.”
R190’s (Active Order as of: 08/05/2025) Order Summary Report documented R190’s
Diagnoses: (include but not limited to) epilepsy, muscle wasting and atrophy, and mild protein malnutrition.
R190’s (06/11/2025) Minimum Data Set documented, in part “Section C. Cognitive Patterns.
C0500. BIMS (Brief Interview for Mental Status) Summary Score: 07.” Indicating R190’s
mental status as severely impaired.
The (undated) Passing Meal Trays documented, in part “Policy: Nursing will be responsible for
preparing residents for scheduled meal service. Policy Specifications: Dining Room Meal Service:
Designated Staff will be responsible for distributing the beverages prior or during meal service. 3. Sanitize
hands routinely.”
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 20 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
The (08/05/2025) email correspondence with V2 (Director of Nursing) documented, in part “Staff
should utilize the hand sanitizer in dining room, after touching wheelchairs hands should be
sanitized.”
The (8/2024) Standard precautions Guidelines documented, in part “Standard Precautions are used
for all patient care. They’re based on a risk assessment and make use of common sense practices
and personal protective equipment used protect healthcare providers from infection and prevent the spread
of infection from patient to patient. Implementation of standard precautions constitutes the primary strategy
for preventing healthcare associated transmission of infectious agents among resident and healthcare
personnel. Appropriate infection control measures should be used in each resident interaction. Standard
Precautions include but not limited to hand hygiene. Equipment or items in resident environment likely to
have been contaminated with infectious fluids or other potentially infectious matter must be handled in a
manner so as to prevent transmission of infectious agents. Standard precautions are also intended to
protect a residents by ensuring healthcare personnel do not carry infectious agents to residents on their
hands or via equipment used during resident care.”
The (undated) handwashing/Hand Hygiene Policy documented, in part “It is the policy of the facility
to assure staff practice recognized handwashing/hand hygiene procedures as a primary means to prevent
the spread of infections among residents. Policy Specifications: 4. When hands are not visibly soiled,
employees may use an alcohol-based hand rub containing at least 60% alcohol in all of the following
situations: n. during resident meal service: in between tray pass if contact with resident is made, hand
hygiene should be used.”
#2
On 08/04/2025 at 11:19am, R209 was seated on a chair. R209’s right foot was covered with [NAME]
sheet, supported by a half cast, and wrapped with ace bandage. R209 stated he was on a car accident and
the hospital put 2 screws in his right foot. This surveyor went outside the room, there was no EBP
(enhanced barrier precaution) sign posted by R209’s door and no PPE bin available.
On 08/04/2025 at 2:41pm with V5 (Unit Manager/LPN) by R209’s door. V5 stated there was no EBP
sign posted by R209’s door and no PPE bin outside of the room.
On 08/04/2025 at 2:47pm, V22 (Infection Preventionist/LPN) stated if a resident came in with surgical
incision, the expectation is to place the resident on EBP (enhanced barrier precaution) to keep the wound
from getting infected. There should be an EBP sign posted by his door and PPE bin available, so the staff is
aware of what to wear when doing ADL (Activities of Daily Living) care.
On 08/05/2025 at 3:23pm, there was an EBP sign posted by R209’s door and PPE bin across the
room. V5 stated the EBP sign should have been posted and PPE bin available on 08/01/2025, the day he
was admitted .
On 08/06/2025 at 12:45pm, V2 (Director of Nursing) stated the resident has a surgical incision and should
be placed on EBP.
R209's admission Record documented R209's admission date was on 08/01/2025.
R209’s (Active Order as of: 08/05/2025) Order Summary Report documented, in part
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 21 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
“Diagnoses: (include but not limited to) pathological fracture, hypertension, and Opioid abuse. Order
Summary. Maintain Enhanced Barrier Precautions to prevent infection r/t (related to) surgical incision. Order
Date: 08/05/2025.” Of note, order was placed 4 days after admission.
R209’s (08/01/2025) Hospital External Transfer Report documented, in part “Diagnosis:
Motor vehicle collision. Closed nondisplaced fracture of right calcaneus (heel bone). Surgery Performed:
7/26/2025 Right calcaneus ORIF (open reduction internal fixation). [NAME] (Active Wounds, Airways, Lines,
Drains, Ostomies): Surgical/Procedure: Surgical Incision Posterior Right heel. Hospital course and therapy.
Underwent ORIF right calcaneus.”
R209 (08/05/2025) care plan documented, in part “requires Enhanced Barrier Precautions d/t
surgical incision. Enhanced Barrier Precautions will reduce the spread of the infectious agent, minimize the
transmission of the infection, and reduce the risk of colonization. Interventions: Follow facility's Infection
Control and Enhanced Barrier Precautions policies/procedures when cleaning/disinfecting room, handling
soiled and/or contaminated linen, disinfecting equipment, etc. Gown and glove use when performing
high-contact resident contact activity. Have adequate PPE available. Practice good handwashing.”
The (03/21/2024) Enhanced Barrier Precautions documented, in part “It is the practice of this facility
to implement Enhanced Barrier Precautions for the prevention of transmission of multidrug resistant
organisms. Definitions: “Enhanced Barrier Precautions” refer to the use of gown and gloves
for use during high contact resident care activities for resident known to be colonized or infected with
MDRO as well as those at increased risk of MDRO acquisition (e.g., residents with wounds or indwelling
medical devices. Explanation and Compliance Guidelines: 1. Prompt Recognition of need: c. Clear signage
will be posted on the door or wall outside of the resident room indicting the type of precautions, required
personal protective equipment (PPE), and the high-contact resident care activities require the use of gown
and gloves. 2. Initiation of Enhanced Barrier Precautions – b. implement Enhanced Barrier
Precautions for resident with unhealed surgical wounds. 3. Implementation of Enhanced Barrier
Precautions – a. make gowns and gloves available immediately outside of the resident’s
room.”
R66’s Face sheet shows R66 has diagnosis which include but not limited to infection and
inflammatory reaction due to other internal prosthetic devices, implants, and grafts, presence of heart assist
device, viral infection, and resistance to vancomycin.
R143’s Face sheet shows R143 has diagnosis which include but not limited to presence of heart
assist device, other mechanical complication of other cardiac and vascular devices and implants
subsequent encounter, and acute osteomyelitis.
R210’s Face sheet shows R210 has diagnosis which include but not limited to encounter for surgery
aftercare following surgery on the digestive system.
On 08/04/25 at 10:38 am, R66 and R143’s room door was observed with a sign stated,
“Enhanced Barrier Precaution (EBP).” R66 and R143 were both observed with LVAD (left
ventricular assistive device) next to R66 and R143’s bed side. R143 was observed with and IV
(intravenous) pump next to R143’s bedside did not have any IV medication infusing into R143. R143
was observed with a PICC (Peripherally Inserted Central Catheter) to R143’s right arm. R143 stated
R143 was receiving IV antibiotics for infection.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 22 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
On 08/04/25 at 10:49 am, R210’s room door was observed with Personal Protective Equipment
(PPE) and without any visible signage posted (EBP or isolation sign). V13 (Registered Nurse, RN) stated,
“He is on Enhanced Barrier Precaution (EBP) I took his sign down and threw it in the trash today
because it was ripped and needed to be replaced. I just asked V22 (Infection Preventionist, Licensed
Practical Nurse, LPN) to print another sign.” Surveyor and V13 then observed the trash can V13
stated she had thrown R210’s ripped EBP sign in and Surveyor and V13 did not observe any
isolation signs ripped in the trash can(s) on the fourth-floor unit. V13 then stated she was going to get R210
a EBP sign for R210’s door. V13 explained residents should have the proper isolation signs on the
residents door, so staff know what type of isolation the resident requires before entering the room. V13 then
explained if residents don’t have the proper signage on the residents door it may cause a cross
contamination.
On 08/05/25 at 3:21 pm, Surveyor and V22 (Infection Preventionist, Licensed Practical Nurse, LPN)
observed R66 and R143’s room with a sign on the door stated, “Enhanced Barrier
Precaution” V22 stated R66 and R143 were on EBP precautions for having a LVAD (Left Ventricular
Assist Device). When V22 was asked regarding R210 with no EBP sign on R210’s door, V22 stated,
“R210 moved from the first floor to the fourth floor and his EBP sign did not go with him.” V22
explained every resident on isolation and EBP should have a sign visibly posted on the residents door
regarding the residents isolation or EBP. V22 also explained residents on isolation and EBP should have an
order for EBP on the residents Physician Order Sheet (POS) regarding the residents isolation or EBP type
to prevent transmission of infection and so staff know what precautions to take with the residents during
care.
R66 Physician Order Sheet shows active orders as of 08/04/25 with orders for “Maintain
contact/isolation for VRE/MDRO (vancomycin-resistant enterococci/ Multidrug-Resistant Organisms) of
driveline site. However, surveyor and V22 observed R66’s room with EBP sign posted on
R66’s door.
R143 POS show active orders as of 08/04/25 with orders for “Maintain contact/isolation for MDRO
(Multidrug-Resistant Organisms) Candida Auris of driveline site. However, surveyor and V22 observed
R143’s room with EBP sign posted on R143’s door.
R210 POS show active orders as of 08/06/25 with orders for Maintain enhanced barrier precautions to
prevent infection r/t (related to) _ colostomy every shift. However, surveyor did not observe R210 with a
EBP sign posted on R210’s door.
The facility policy dated 01/20/2024 and titled “Enhanced Barrier Precautions” documents, in
part: “Guideline: It is the practice of this facility to implement enhanced barrier precautions for the
prevention of transmission of multidrug-resistant organisms … c. Clear signage will be posted on the
door or wall outside of the resident room indicating the type of precaution, required personal protective
equipment (PPE), and the high-contact resident care activities require the use of gown and gloves.”
The facility policy dated 01/20/2024 and titled “Isolation Categories for Transmission-based
Precautions” documents, in part: “Purpose: Identify appropriate transmission-based
precautions … Policy Interpretation and Implementation: 2. Signage must be placed near entry to
resident room when Transmission-based Precaution are necessary to indicate type of precaution and PPE
(Personal Protective Equipment) needed.”
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 23 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
The facility undated document titled “Enhanced Barrier Precaution/Contact isolation shows R66,
R143 and R210 is on Enhanced Barrier Precaution/Contact isolation.
The facility undated document titled “Contact Isolation” does not show R66 and R143
receiving contact isolation.
Residents Affected - Many
On 8/5/25 at 12:42 pm, Surveyor conducted the laundry tour with V30 (Housekeeping Director) and
observed the following:
Upon entry of the laundry door, next to the folding table on the floor, 4 linen blankets. V30 stated. “I
don’t know why these are on the floor.”
Upon entry of the laundry door to the left underneath a table on the floor 2 flat linen sheets holding up a
fan. V30 stated, “They are using the sheets to prop of the fan and get some air.”
Next to the linen carts 3 bags of residents personal laundry on the floor. V30 stated, “These are
clean. They were just washed. I know they shouldn’t be on the floor.”
On 08/05/25 at 12:50 pm, V30 stated, “Nothing should be on the floor. is cross
contamination.”
The facility policy dated 11/01/2023 and titled “Laundry Services Policy” documents, in part:
“Policy: It is the policy of this facility to provide and in-house laundry service for linens and resident
personal laundry in a safe and sanitary manner … Policy Specifications: To ensure proper handling of
soiled and clean linen and personal laundry to prevent spread of infection disease … 6. Resident
personal laundry will be identified by sew-on labels or indelible ink, by the facility staff. Personal clothing
and belongings shall be handled, stored, processed, and transported to ensure safe keeping and timely
return to the resident in good condition. 7. The laundry staff shall store, process, and transport all linens
and resident personal laundry in accordance with procedures which ensure safety and sanitary conditions
to prevent the spread of infection … 13. The Laundry Department shall adhere to all infection control
policies and procedure including those established for isolation.”
The facility undated job description titled “Laundry Aide” documents, in part:
“Summary: the primary purpose of this job position is to assist in providing exceptional cleaning
services to our residents. The incumbent will work with all departments to ensure our residents are
receiving the highest caliber of service during their stay. Essential Duties and Responsibilities: adhere
strictly to rules regarding health safety and be aware of any company related practices.”
R125’s medical diagnoses include but are not limited to chronic obstructive pulmonary disease,
cognitive communication deficit, feeding difficulties, essential hypertension.
R130’s medical diagnoses include but are not limited to pneumonia, Alzheimer’s disease,
lack of coordination, weakness, schizoaffective disorder.
R211’s medical diagnoses include but are not limited to pain in left foot, immunodeficiency,
interstitial pulmonary disease, essential hypertension.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 24 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
R211’s care plan dated 07/25/25 documents in part, “R211 has an arterial/ischemic ulcer of
the left toes 2-5 r/t (related to) peripheral arterial disease…R211 will be free form infection or
complications related to arterial ulcer through review date.”
R211’s physician order dated 07/28/25 documents in part, “Left foot: Cleanse with NS
(normal saline), apply betadine and Abd pad, wrap with kerlix one time a day ever Monday, Wednesday,
Friday for promote wound healing.”
On 08/04/25 at 12:29pm V7 (Certified Nursing Assistant/CNA) observed pushing R130’s wheelchair
to table. V7 then observed picking up a lunch tray and delivering lunch tray to R125. V7 did not perform
hand hygiene between activities. V7 then observed adjusting R125’s body alignment then going
back to lunch cart to continue passing tray without performing hand hygiene.
On 08/04/25 at 12:31pm V7 (CNA) stated she should have performed hand hygiene between assisting
residents. V7 stated everything she touches is considered contaminated.
On 08/04/25 at 3:05pm, R211 observed with left foot bandage. No EBP (Enhanced Barrier Precaution) sign
observed on R211 room door.
On 08/04/25 at 3:06pm V14 (Licensed Practical Nurse/LPN) stated R211 has a wound. V14 stated there is
no EBP posted for R211, and staff should be using PPE (personal protective equipment) when caring for
R211.
On 08/06/25 at 10:14am V22 (Infection Prevention Nurse/IP) stated residents with wounds should be
placed on EBP and PPE should be worn when caring for these residents.
Facility’s policy titled “Handwashing/Hand Hygiene Policy” dated 03/2020 documents
in part, “Policy: It is the policy of the facility to assure staff practice recognized hand-washing/hand
hygiene procedures as a primary means to prevent the spread of infections among residents, personnel
and visitors. Alcohol based hand rubs (ABHR) can be used for hand hygiene when hands are not visibly
soiled or contaminated with blood or bodily fluids…4. When hands are not visibly soiled, employees
may use an alcohol-based hand rub (foam, gel, liquid) containing at least 60% alcohol in all of the following
situations:…b. after direct contact with a resident but prior to direct contact with another
resident…k. after contact with objects such as medical devices or equipment in the immediate vicinity
of a resident may be potentially contaminated:…during resident meal service: in between tray pass if
contact with resident is made hand hygiene should be used; when removing trays hand hygiene should be
used before contact with fresh tray or with a resident.”
Facility’s policy titled “Enhanced Barrier Precautions” with revision date 03/21/24
documents in part, “it is the practice of this facility to implement enhanced barrier precautions for the
prevention of transmission of multidrug-resistant organisms….Definitions: “Enhanced barrier
precautions” refers to the use of gown and gloves for use during high-contact resident care activities
for residents know to be colonized or infected with a MDRO (multi-drug resistant organism) as well as those
at increased risk of MDRO acquisition (residents with wounds or indwelling medical
devices)…Explanation and Compliance Guidelines: 1. Prompt recognition of need:…c. Clear
signage will be posted on the door or wall outside of the resident room indicating the type of precautions,
required personal protective equipment (PPE), and the high-contact resident care activities require the use
of gown and gloves…2. Initiation of Enhanced Barrier
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 25 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Precautions…b. Implement enhanced barrier precautions for residents with any of the following: i.
Wounds (chronic wounds such as pressure ulcers, diabetic foot ulcers, unhealed surgical wounds, and
chronic venous stasis ulcers).”
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145977
If continuation sheet
Page 26 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145977
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Shore Rehabilitation
2425 East 71st Street
Chicago, IL 60649
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based upon observation, interview and record review, the facility failed to empty the lint compartment and
lint filter in an effort to provide safe environment to residents. This failure has the potential to affect all 198
residents in the facility. Findings include: On 08/05/25 at 12:42 pm, Surveyor and V30 (Housekeeping
Director) toured the laundry area and observed dryer number 1 with the lint compartment that had a large
amount of lint visible and not emptied. V30 stated the laundry staff is expected to check the lint traps and
empty the lint every two hours. V30 stated the lint traps cleaning is signed off and logged by the staff every
two hours. V30 stated that the lint traps should be cleaned every two hours to prevent a fire.On 08/05/25 at
12:45 pm, Surveyor and V30 observed the lint trap logbook with no staff signatures, not completed for
08/05/25.The facility document dated 11/01/2003 and titled Laundry Services Policy documents, in part: It
is the policy of the facility to provide and in-house laundry services for linens and residents personal
laundry in a safe and sanitary manner . Standards: Monthly quality assurance audits include inspection of
the removal of lint and external dry ducts. Inspections are recorded and monitored by the Environmental
Services Director . 18. Cleaning schedules for laundry equipment and area are in writing, posted for staff
and adhere to. The facility document dated August 2025 and titled Lint Trap Cleaning Log shows no
signatures for lint traps being checked on 08/05/25.The facility undated job description titled Laundry Aide
documents, in part: Summary: the primary purpose of this job position is to assist in providing exceptional
cleaning services to our residents. The incumbent will work with all departments to ensure that our
residents are receiving the highest caliber of service during their stay. Essential Duties and Responsibilities:
adhere strictly to rules regarding health safety and be aware of any company related practices.
Event ID:
Facility ID:
145977
If continuation sheet
Page 27 of 27