F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure residents were free from resident-to-resident verbal
abuse. This applies to 3 of 6 residents (R1, R2, and R3) reviewed for abuse in the sample of 6.
The findings include:
On 11/1/24 at 10:36 AM, R1 said R2 and R3 told him to get out of the city, they don't want Mexicans here.
On 11/1/24 at 11:45 AM, R3 was propelling backward in his wheelchair using his right leg. R3's left side
appeared to be non-functional. R3 said he called R1 a p***y and R1 called him one arm.
R1's current care plan provided by the facility shows R1 may have an increased susceptibility to abuse and
is considered a vulnerable adult. R1 is to be treated with respect and dignity and will reside in the facility
free of abuse. R1's Minimum Data Set (MDS) dated [DATE] shows R1 is cognitively intact and has no
behaviors including hallucinations, delusions, physical or verbal behavioral symptoms directed toward
others, rejection of care, or wandering. R1's Progress Notes dated 10/31/24 at 11:11 AM shows SS
discussed with R1 his behaviors of aggression, antagonizing, combativeness, instigating, manipulation,
provoking, threatening, swearing, and racial slurs at peers during designated smoking times on the patio.
R1's behavior note on 10/29/24 at 3:46 PM shows R1 was yelling at another resident and using derogatory
language when referencing other residents. R1's behavior note on 10/28/24 at 2:40 PM shows staff
reported R1 antagonizing the other residents and using derogatory and offensive language.
On 11/1/24, R2 was out of the facility during the investigation. R2's current care plan provided by the facility
shows R2 may have an increased susceptibility to abuse and is considered a vulnerable adult. R2 is to be
treated with respect and dignity and will reside in the facility free of abuse. R2's Minimum Data Set (MDS)
dated [DATE] shows R2 is cognitively intact and has no behaviors including hallucinations, delusions,
physical or verbal behavioral symptoms directed toward others, rejection of care, or wandering.
R3's admission Record dated 11/1/24 shows R3 has hemiplegia and hemiparesis following cerebral
infarction affecting his left, non-dominant side. R3's current care plan provided by the facility shows R3 may
have an increased susceptibility to abuse and is considered a vulnerable adult. R3 is to be treated with
respect and dignity and will reside in the facility free of abuse. R3's MDS dated [DATE] shows R3 is
cognitively intact and has no behaviors including hallucinations and delusions, physical or verbal behavioral
symptoms directed toward others, rejection of care, or wandering.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145980
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145980
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pearl of St Charles, The
850 Dunham Rd
St Charles, IL 60174
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 11/2/24 at 12:10 PM, V3 (Certified Nursing Assistant/CNA), said she has heard residents call R1 names
and R1 call other residents names. V3 said she has told V1 (Administrator) and V2 (Director of
Nursing/DON). V3 said R1 told R3 he is a white man with a little d***. R1 told R2 and R3 they are white
supremacists, (organization name), little d***s and they are going to f*** each other in the a**. V3 said she
heard R2 and R3 call R1 a Mexican that needs to go back to Mexico. V3 said the bickering goes on every
time she takes the residents out to smoke, and she has told V1, V2 and the nurses all about what has been
going on during the smoke breaks. V3 said if the residents started fighting (physically), she would break it
up and separate the residents. If it's just verbal, she tells them to stop and she doesn't want to hear it; she
is tired of being a referee.
On 11/1/24 at 1:04 PM, V4 (Unit Manager/Restorative Nurse) said R1 has been having many incidents
lately with his behavior and is having outbursts against R2 and R3. V4 said R1 says racist things against R2
and R3. V4 said she does not know if R2 and R3 say anything to R1. V4 said V3 and V5 (CNA) reported
incidents between R1, R2 and R3 to her and they have been reported to V1 and V2 and the whole IDT
(interdisciplinary team) knows about it. V4 said if residents are calling each other names, it is abuse.
On 11/1/24 at 8:50 AM, V2 (DON) said R1 has been inappropriate with other residents. On 11/1/24 at 11:15
AM, V2 said a CNA goes out with the residents when they smoke and V3 (CNA) called her recently
because R1 was on the patio arguing with R2, R3, and R6 and would not come inside. On 11/1/24 at 1:28
PM, V2 said R1 said R3 is racist to him. V2 said if name calling between residents is reported, they would
investigate and figure out if anything needed to be reported, and what else would need to be done.
On 11/1/24 at 1:31 PM, V1 (Administrator) said R1 will report that a person is bothering him and when she
tries to investigate, he won't give specifics, he will say you know who and your friend, the white
supremacist, you know what happened. V1 said R1 has arguments with people in the dining room, he calls
other residents white supremacists, and he told a resident he was going to dig their mother up and F*** her.
V1 said R1 started swearing at other residents on the patio. V1 said they argue, and name call with each
other according to R1. V1 said there are seven types of abuse including verbal abuse and verbal abuse
includes name calling.
The facility's Abuse Prevention Program-Policy (undated) shows verbal abuse is the use of oral, written or
gestured language that willfully includes disparaging and derogatory terms to residents including threats of
harm.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145980
If continuation sheet
Page 2 of 2