F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide needed care and services in
accordance with resident's plan of care, facility's protocol, and professional standard of practice. This
deficiency affects one (R1) of three residents reviewed for Quality of care. Findings include: On 9/16/25 at
1:15PM, V4 Insurance Case manager said that she visited R1 last week and presented to her his concerns
that last month, he was being helped into bed by CNA and during the transfer, his right foot got caught
under the bed and has been having foot pain since. R1 said that the CNA does not know what he is doing.
V4 is concern with resident safe transfer. R1 has a right foot bandage. V4 spoke with Agency nurse and told
her that R1's toes have ulceration and receiving antibiotics for cellulitis. V4 said that she did not follow up
her concern with nursing management and social service in the facility. On 9/16/25 at 9:59AM, Observed
R1 up in wheelchair in his room. He is alert and oriented x3. He can verbalize his needs to staff. He has O2
via nasal cannula at 2 liters per minute. He said that his right foot was hurt last month when CNA was
transferring him from wheelchair to bed. The CNA and Nurse were aware and applied bandage to his right
foot. He said that the CNA who works with him did not know what he is doing. On 9/16/25 at 10:04AM, V5
LPN said that R1 did not complain of pain to her, but he has scheduled pain medications that she
administered this morning- Tylenol 500mg 2 tabs and Diclofenac sodium external topical gel to right knee.
She said that R1 has a wound dressing on his right foot. R1 just completed oral antibiotics for his right foot
wound infection/cellulitis. On 9/16/25 at 10:25AM, V2 ADON (Assistant Director of Nursing) said that R1
sustained bruise and abrasion on his right foot when CNA transferred him from wheelchair to bed on
8/11/25. V2 said, V6 Interim DON/Nurse Consultant did the bruise and abrasion incident investigation and
root cause analysis. R1 was started on antibiotics on 9/3/25 due to wound infection. He was seen by wound
care physician on 9/3/25 and treated with betadine swab 10% apply to right foot topically every Monday,
Wednesday, and Friday. After cleansing with NSS (normal saline solution), paint with betadine then apply
xeroform. Cover with abdominal dressing and wrap with kerlix three times a week and as needed. V2 said,
the floor nurses do the wound treatment and weekly documentations. On 9/16/25 at 10:29AM, R1 was
transferred to bed by V8 CNA (Certified Nurse Assistant) using transfer board. V2 ADON and R1 giving
instruction and assistance to V8 in transferring R1. V2 removed R1's right foot shoe and sock. No dressing
observed. R1 has dried dark brownish black scab on 2nd and 3rd toe. R1 can't remember when the
dressing fell off. V2 cleansed the 2nd and 3rd toe with NSS then painted with betadine swab. She applied
xeroform, covered with gauze and wrap with kerlix bandage. V2 said that she will call physician to evaluate
wound treatment. The ABD pads is not appropriate wound covering on R1's right foot skin condition. R1
was only seen once by wound care physician for consultation. 12:21pm Review R1's medical records with
V1 Administrator and V6 Interim DON/Nursing consultant. R1 is admitted on [DATE] with diagnosis listed in
part but not limited to Parkinson's disease, Hypertensive chronic kidney disease,
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145998
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Des Plaines Rehab & Hc
1221 East Golf Road
Des Plaines, IL 60016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Poly osteoarthritis, Acute respiratory failure, dependence on oxygen. MDS/resident assessment dated
[DATE] indicated: Section C- Cognitive pattern BIMS (Brief interview for mental status) score of 13. Section
GG Functional abilities Mobility coded 02 substantial/maximal assistance. Helper does more than half of
the effort. Helper lifts, holds or support trunk or limbs but provides more than half the effort. Section M Skin
conditions. Marked yes for at risk for developing pressure ulcers/injuries. Marked 0 for arterial and venous
ulcers. Marked 0 for other ulcers, wound and skin problems. Comprehensive care plan indicated: he has
ADLs (Activity of daily living) self-care deficit. Intervention: transfer board for transfer. He has actual
alteration of skin integrity. Intervention: weekly wound progress assessment by nurse. He has impaired
mobility. He is on restorative program for transfer. He requires assistance from staff for transfers using
sliding board. Interventions: 1 staff assist using sliding board and verbal cuing daily. Use gait belt and other
transfer aids as needed. Active physician order sheet indicated: Skin check completed every Monday and
Friday. Betadine swab sticks 10% apply to right foot topically every day shift Monday, Wednesday and
Friday and as needed, after cleansing with NSS, the apply xeroform, cover with ABD (abdominal dressing)
and wrap with kerlix. R1's bruise incident report dated 8/11/25 reported by V10 RN indicated: At
approximately 2:30AM, R1 reported that his right foot was hurting particularly on great toe and second toe.
V10 assessed and observed blue and purple discoloration on both great and second toes. Observed
abrasion on 2nd and 3rd toes. R1 said that he was being transferred by CNA when he banged his foot on
the bed. R1 was given pain medication and physician was notified. X-ray of right foot was ordered. No
wound treatment for abrasion was ordered. V6 Interim DON/Nurse consultant completed the incident
investigation and root cause analysis on 8/15/25. R1 is alert and oriented x 3. He needs assistance with
ADLs. He reported that on 8/11/25 he accidentally bumped his toes while being transferred. He reported his
right toes hurt but did not tell anyone. The x-ray was performed indicated mild tissue swelling, no evidenced
of fracture noted. R1 was reminded to let the nurse on duty know for any incident/accident. Care plan
reviewed and updated. R1 does not have treatment order for the right foot abrasion. R1's progress notes
indicated no documentation of right foot abrasion after the incident occurred on 8/11/25. On 9/3/25 progress
notes indicated, R1 reported increased pain to right foot. Upon assessment erythema noted to right foot
and skin alteration to 2nd toe and 3rd toe. Physician was notified and ordered Doxycycline 100mg twice a
day for 10 days and wound consult. On 9/3/25 wound notes indicated, reddish/brown, right 2nd toe 0.75cm
x 0.5cm and right 3rd toe 0.5cm x 0.25cm. On 9/3/25 wound care physician assessment indicated: right foot
abrasion, 2cm x 3.5cm x 0 cm, 100% scab dermis, intact, Treatment: cleanse with NSS, Betadine paint/
Xeroform, cover with 2 ABD pads and secure with fluffy kerlix, offload. On 9/4/25 Arterial doppler with ABI
(Ankle Brachial index) of both lower extremities report indicated bilateral lower extremity arteries shows
generalized atherosclerotic wall changes and plaques causing 80% stenosis. ABI 0.6. Suggested clinical
correlation and vascular specialist consultation. On 9/4/25 Infectious disease consultation indicated,
diagnosis- right 2nd and 3rd toes cellulitis secondary to wound. No documentation of weekly skin
assessment of right and 2nd toes cellulitis wound with wound treatment/dressing.On 9/16/25 at 12:30PM,
Informed both V1 Administrator and V6 Interim DON that R1 sustained abrasion/bruise during transfer from
wheelchair to bed by V9 Former CNA. The incident occurred on 8/11/25 3-11 shift was not reported until R1
reported right foot pain with bruise and abrasion to the V10 RN on 11-7 shift. Abrasion and bruise incident
was investigated and documented root cause analysis on 8/15/25 by V6 but did not document that abrasion
and bruise on right foot was happened during transfer with V9 CNA. V6 did not interview R1 because he
self-terminated himself after V1 interviewed him the following day of the incident. V6 indicated that care plan
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145998
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Des Plaines Rehab & Hc
1221 East Golf Road
Des Plaines, IL 60016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
was updated but she did not. No new intervention for resident safe transfer to avoid foot injury. R1 sustained
abrasion and bruise from wheelchair to bed transfer by CNA but no new intervention documented in care
plan. No ongoing skin weekly assessment documentation of right foot abrasion since it was identified on
8/11/25. R1‘s right foot abrasion worsens to cellulitis wound. Wound treatment provided and completed
antibiotics 10 days treatment. Still no ongoing weekly skin assessment of right foot cellulitis wound since it
was identified on 9/3/25. R1 was observed for wound care on right foot. No dressing was observed. The
wound treatment needs to be evaluated due to current wound condition. On 9/16/25 at 12:45PM, V7
MDS/Care Plan Coordinator said that any changes in resident condition or treatment such as incident of
bruise/abrasion sustained from transfer with CNA assistance and worsening of abrasion to cellulitis should
be care planned. New intervention should be developed for resident safety to prevent re-occurrence of
incident. New intervention for treatment of abrasion to promote healing and prevention of wound infection or
deterioration. V7 said that she cannot remember if she updated care plan after the incident. V7 said any
nurse- floor nurse or managers who are aware of the incident can update R1's care plan as indicated in
physician orders. On 9/16/25 at 1:42PM, Reviewed V9 Former CNA's employee record with V1
Administrator. V9 was hired on 7/10/25. Employee separation notice was on 8/12/25. V1 said that V9
self-terminated himself after interviewing for R1's incident on 8/11/25 bruise/abrasion resulted from
transferring from wheelchair to bed. Reviewed July and August 2025 facility's transfer in-service for
employees. V9 was not listed in training. V6 Interim DON presented R9's competency transfer training with
employee's signature but inconsistent with his signature file in employee's record. Facility's policy on
Transfer Techniques 02/2022 indicated: Purpose: To safely transfer the resident from bed to chair or from
one location to another. Facility's policy on Incident/Accident Reports 09/2020 indicated: The
incident/accident report is completed for all unexplained bruises or abrasions, all accidents, or incidents
where there is injury or the potential to result in injury, allegation of theft and abuse registered by residents,
visitors, or other and resident to resident altercations. Procedure: An accident refers to any unexpected or
unintentional incident, which may result in injury to illness to a resident. 9. An incident/accident report is to
be completed and shall include: b. Description and possible cause of incident, physical assessment, injuries
noted, vital signs, treatment rendered and notification of appropriate parties. Facility's policy on
Comprehensive care plan 11/2017 indicated: An individualized, person-centered comprehensive care plan
including measurable objectives with timetables to meet resident's physical, psychosocial and functional
needs, is developed and implemented for each resident. Procedure: 8) Assessment of Resident is ongoing
and care plans are revised based on the resident condition, preferences, treatments, and goals change.
Facility's policy on Prevention and treatment of Pressure injury and other skin alterations 03/2021 indicates:
Policy: 3. Implement preventive measures and appropriate treatment modalities for pressure injuries and or
other skin alterations through individualized resident care plan. Procedure: 4. Non-pressure skin alterations
i.e.: skin tears, abrasions, surgical wounds, MASD, lesions and rashes will be documented weekly on a skin
progress. 5. Develop a care plan for either actual or potential alteration in skin integrity and change as
needed8. At least daily, staff should remain alert for potential changes in the skin condition during resident
care10. Revised care plan approaches as needed based on resident's response and outcomes.
Event ID:
Facility ID:
145998
If continuation sheet
Page 3 of 3