Skip to main content

Inspection visit

Health inspection

HEARTLAND SENIOR LIVINGCMS #1460301 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

146030 01/28/2025 Heartland Senior Living 101 Trowbridge Road Neoga, IL 62447
F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to protect the resident's right to be free from physical abuse for one (R1) resident by another resident (R2) of three residents reviewed for abuse in a sample list of three residents. Findings include: The facility's Incident Report Form dated 1/19/25, documents R2 struck R1 on the cheek while in the sunroom. R1's Minimum Date Set (MDS) dated [DATE], documents R1 is cognitively intact. R1's Care Plan dated 1/19/25, documents R1 was an alleged recipient of an alleged abuse by another resident in the facility. This Care Plan also documents R1 is at risk for inappropriate altercations with other residents that are not able to respect boundaries and may encourage negative attention in the community. On 1/28/25 at 12:30 PM, R1 stated R2 backhanded R1 in R1's mouth. R1 stated R1 does not know why. R1 stated R1 might have bumped into R2 with his wheelchair but is not sure. R1 stated R1 does not try to hurt anybody. R1 stated R1 did not have any injuries. R2's undated diagnoses list documents unspecified Dementia, unspecified severity with Agitation and Cognitive Communication Deficit. R2's MDS dated [DATE], documents R2 is not cognitively intact. R2's Care Plan dated 1/16/25, documents R2 is verbally abusive to roommates and their families when R2 receives a new roommate and is verbally abusive to new residents that sit at R2's table in the dining room. On 1/28/25 at 9:54 AM, R2 stated R1 was trying to stop R2 from going anywhere and tried to get in front of R2. R2 stated R1 did not say anything to R2. R2 stated R2 attempted to slap R1 but doesn't know if he got the job done. On 1/28/25 at 11:07 AM, V4 Licenced Practical Nurse (LPN) stated R4 was standing at the medication cart and heard R1 yell he hit me so she moved R1 away from R2. V4 stated the other nurse (V3/LPN) went to R2 and R2 stated (V4 heard this) he has it coming. V4 stated R2 likes to be by himself, wants Page 1 of 2 146030 146030 01/28/2025 Heartland Senior Living 101 Trowbridge Road Neoga, IL 62447
F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few his own room and doesn't like anyone bothering him so it doesn't surprise V4 that R2 did that. V4 stated R1 was trying to get down the hall and R1 moves his wheelchair back and forth so he must have accidentally hit R2 and/or his wheelchair. The facility's Abuse Prevention Program dated October 2022, documents the facility affirms the right of our residents to be free from abuse and this facility prohibits abuse. This same policy also documents abuse means any physical injury inflicted upon a resident other than by accidental means. 146030 Page 2 of 2

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600GeneralS&S Dpotential for harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the January 28, 2025 survey of HEARTLAND SENIOR LIVING?

This was a inspection survey of HEARTLAND SENIOR LIVING on January 28, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at HEARTLAND SENIOR LIVING on January 28, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.