F 0690
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide appropriate treatment and services to prevent
urinary tract infections (UTI) for 1 of 5 residents (R7) reviewed for urinary tract infections in a sample of 39.
This failure resulted in R7 being admitted to the hospital for disorientation and acute cystitis without
hematuria.Findings include:R7's admission Record documented an admission date of 07/07/2025 with
diagnoses including vascular dementia, unspecified severity, with other behavioral disturbance, mixed
incontinence, personal history of Transient Ischemic Attack (TIA), and cerebral infarction without residual
deficits.R7's Minimum Data Set (MDS) dated [DATE], documented under section C (Cognitive Patterns) a
BIMS (Brief Interview for Mental Status) score of 11, indicating R1 has moderate cognitive impairment. This
same MDS documents under section H (Bladder and Bowel) that R7 has urinary continence with
occasionally incontinence (less than 7 episodes of incontinence).R7's Care Plan documented a focus area
of urinary tract infections dated 1/14/2025 with interventions that include to observe for signs and
symptoms of a urinary tract infection and notify physician as indicated.R7's Progress Note documented by
V20 (Registered Nurse/RN) dated 11/27/2025 at 5:43 AM documents order from V22 (Nurse
Practitioner/NP) on secure messaging to straight cath and send urine for urinalysis and culture in response
to a message sent by prior shift nurse stating resident is confused and hallucinating and incontinent.There
was no documentation provided by the facility of urinalysis with culture results from 11/27/2025 or any
follow up documentation to V22 (Nurse Practitioner/NP) on R7.On 1/28/2026 at 10:29 AM, V20 stated she
did remember making a note in R7's chart in regards to a straight catheter for diagnosis that included
confusion. V20 stated she does not recall obtaining the urine sample since it was around 5:45 AM in the
morning, she would have reported that off to the day shift nurse.R7's Progress Note documented by V25
(RN) dated 12/14/2025 at 8:48 AM documented entered R7's room to find her passed out in dinner plate.
Left resident sitting up on side of bed eating dinner. Resident was alert to baseline at this time. Came back
to check on resident where she was found, pulse present at 35, resp (respirations) 14, O2 (oxygen
saturation) 94%, bs (blood sugar)-160. Responsive to verbal stimuli but not focusing with eye movement.
(Name of ambulance company) contacted and picked resident up taking to (name of local hospital) ED
(Emergency Department) at this time. On call notified, as well as POA (Power of Attorney). NP notified
secure messaging. All necessary paperwork was sent with EMS (Emergency Medical Services).R7's
Progress Note by V25 (RN) dated 12/15/2025 at 12:34 PM documented spoke to nurse at local emergency
room who stated resident was stable, family present at bedside, and resident would be admitted for urinary
tract infection.R7's After Visit Summary from the local hospital documents R7 was admitted on [DATE] and
was discharged on 12/17/25. Under Discharge Information for the Receiving Facility documents encounter
diagnoses of disorientation-primary, acute cystitis without hematuria, and essential hypertension.On
01/29/2026 at 9:12 AM, V22 stated she does have
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
146045
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Helia Healthcare of Energy
210 East College
Energy, IL 62933
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
documentation of request with order given to obtain a urine sample by straight catheter for R7 in regard to
confusion, hallucinations and incontinence through secured messaging on 11/27/2025. V22 stated looking
at hospital records it does not appear there were any urinalysis results from 11/27/2025 completed. V22
stated that the nursing staff should follow physician orders and contacted her if the urine sample was not
able to be obtained. On 01/29/2026 at 9:33 AM, V2 (Director of Nursing/DON) and V19 (Assistant DON)
both stated their expectations are for nursing staff to follow physician orders. V2 and V19 stated, V22 should
have been contacted if the urinalysis could not be obtained for further orders. On 01/29/2026 at 9:46 AM,
V1 (Administrator) stated his expectation is that all nursing staff follow physician orders by policy and
procedure. The facility policy titled Obtaining and Following Physician Orders (revised July 2017)
documented under Policy: It is the policy of (company name) that physician orders will be obtained by
licensed personnel and followed. If the licensed professional does not in his/her best judgement think that
the order is not in the best interest of the resident, he/she has the obligation to further investigate prior to
fulfilling the order. If those orders are not followed for any reason, the Physician and Director of Nursing will
be promptly notified.
Event ID:
Facility ID:
146045
If continuation sheet
Page 2 of 2