F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide dignity to a resident during provisions of care.This
applies to 1 of 26 residents (R118) reviewed for dignity in the sample of 26.The findings include: R118's
EMR (Electronic Medical Record) showed R118 was admitted to the facility on [DATE], with diagnoses that
included intervertebral disc disorder with radiculopathy, lumbar region, acute respiratory failure with
hypoxia, generalized muscle weakness, other chronic pain, dizziness, and giddiness. R118's MDS
(Minimum Data Set), dated October 27, 2025, showed R118 was cognitively intact and was dependent on
staff for showering.On December 16, 2025, at 9:04 AM, R118 said there was an incident, he thinks it was
maybe two weeks ago, when the CNA (Certified Nurse Assistant), whose name he said he could not
remember, took him to the shower room and turned on the water. The CNA told R118 she would be right
back; she had to go to the other shower room for another resident. R118 said it was around 15 minutes
later when the CNA returned, and he was shivering cold. R118 said he was not able to wash himself, so he
was just sitting there naked, waiting, and it was cold. On December 16, 2025, at 2:16 PM, V2 (DON/Director
of Nursing) said when giving a resident a shower, the resident should never be left alone in the shower
room or left naked. On December 16, 2025, at approximately 3:30 PM, V1 (Administrator) said she spoke
with R118, and he pretty much told her the same thing. V1 said it was common sense that the staff member
should not have left [R118] in the shower room by himself.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
146077
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146077
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Serenity Estates at Morris
1223 Edgewater
Morris, IL 60450
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide foods at a palatable
temperature acceptable to the residents. This applies to 13 of 13 residents (R3, R7, R23, R27, R31, R35,
R48, R73, R105, R107, R111, R118, R123) reviewed for dining in the sample of 26. The findings include:
Facility Fall/Winter menu (Week 3, Tuesday) for lunch included (hot) Italian Beef Sandwich, Potato Wedges,
and 3 Bean Salad. During initial tour the following residents stated the food is cold: On December 15, 2025,
at 11:00 AM, R105 stated, I eat in the room and dining room. The food is not really hot. On December 15,
2025, at 11:23 AM, R73 stated, Food is high quality, but they have trouble keeping it warm.On December
15, 2025, at 11:39 AM. R111 stated, I eat in the room. Food is not very edible and is cold.On December 15,
2025, at 11:55 AM, R35 stated the food is ice cold. R35 stated she eats in her room and remarked she
does not understand why her food is cold, as her room is closer to the kitchen. On December 15, 2025, at
12:17 PM, R23 was eating in dining room and stated the food is usually served cold.On December 16,
2025, at 9:04 AM, R118 stated the food is sometimes served cold. On December 16, 2025, at 9:53 AM, R3
stated the food is sometimes served cold. On December 16, 2025, at 1:30 PM, during Resident Counsel
Meeting, R7, R27, R31, R48, R107, R111, R123 stated the food is usually served cold. On December 16,
2025, starting at 11:25 PM, during meal service, the plates were noted heated by a heating lamp above the
steam table. Once the food was plated, it was placed on a tray and covered by a metal lid for room trays.
These trays were then loaded onto a free-standing cart, and then covered by a plastic liner and rolled unto
the unit. On December 16, 2025, at 12:13 PM, the meal temperatures tested by V3 (Dietary Manager) after
last meal tray was served and showed Italian roast beef sandwich 104.5 degrees Fahrenheit, potatoes
wedges 134.9 degrees Fahrenheit. Other item served was cold item of 3 bean salad. When asked, V3
responded the facility does not have heating pellets for each plate and has only one insulated enclosed cart
for the C-Wing. On December 17, 2025, at 9:26 AM, V18 (Dietitian) state the palatability of foods should be
between 110-120 degrees Fahrenheit. V18 added the facility does not have a policy for palatability of food.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146077
If continuation sheet
Page 2 of 2