F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews, the facility failed to follow the plan of care intervention to ensure that the
resident's environment was free of clutter, which is necessary to promote a safe environment. This
deficiency affected one of three residents (R4). As a result, R4 rolled from the bed and struck her head on
the garbage can, causing facial lacerations that required 8 sutures.
Findings include:
R4 face sheet shows R4 has diagnoses of unspecified dementia, muscle wasting and atrophy, other
abnormalities of gait and mobility, lack of coordination, insomnia.
Facility final investigation to the department dated 1/9/25 denotes in-part, fall, R4, alert x/times one. [AGE]
year-old, BIMS/Brief Interview for Mental Status) of zero. On 1/5/25 the doctor gave orders to send R4 to
the hospital to be examined for a fall. The physician and family were informed.
During the final investigation process and medical records review the following facts were determined: On
1/5/25 R4 returned from the hospital with eight stiches to her left eyebrow. During the investigation process
R4 roommate informed staff that R4 rolled out of bed onto the floor mat by her bed and somehow hit her
head on the trash can by her bed.
Facility incident report dated 1/5/25 denotes in-part V2 (Registered Nurse) stated nurse responded to a
noise of what sound like a garbage can and upon entry into resident's room the resident was noted lying on
the floor mattress with head closest to the head of bed.
On 1/15/25 at 1:58pm V3 (CNA- certified Nursing aide) stated R4 was observed on the floor mattress (floor
mat) at around 11:00pm or so. V3 stated V3 and V2 (RN) put R4 back in bed. V3 stated R4 brief was dry. V3
stated around 12:30am, R4 was observed on the floor mattress again. V3 stated R4 body was on the floor
mattress and R4 head was off the floor mattress on the floor. V3 stated R4 was bleeding from the
head/face. V3 stated the garbage can was flipped over by R4's head. V3 stated R4 could have hit her face
on the wall socket also. V3 stated the Nurse did not give her any new directives after they picked R4 up
from the floor the first time that night. V3 expressed that R4 was not a good fit for that room. V3 stated R4
roommate liked the television loud and the room cold. V3 stated R4 didn't sleep well at night in that room.
V3 stated she has mentioned this to the Nurse. V3 stated she (V3) has mentioned that R4 was not a good
fit several times. V3 stated she does rounds every two hours maybe every hour usually. V3 stated she has
observed R4 on the floor mattress prior to that night. V3 stated R4 is at risk for falls.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
146078
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146078
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ahva Care of Stickney
3900 South Oak Park Avenue
Stickney, IL 60402
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
On 1/15/25 at 4:01pm V2 (RN) stated R4 was removed from the floor mattress prior to being observed on
the floor mattress bleeding from the head. V2 stated the first time they (V2 and V3) put R4 back in the bed,
the interventions were to check to see if R4 was wet and R4 was dry. V2 stated then put R4 back in bed. V2
stated R4 is rounded on every 1 to 2 hours. V2 stated she did not give V3 any further directives for R4 at
that time of the first fall. V2 stated she did not recognize R4 first incident as a fall as R4 was having
behaviors. V2 stated she did not contact anyone for directives when R4 was having behaviors. V2 stated the
second incident is when she heard noise of a garbage can, as she went to investigate, R4 roommate put
the call light on and stated R4 was doing something with the garbage can. V2 stated R4 was observed on
the floor mattress bleeding from the head/face. V2 stated she rendered first aid; she V2 observed a
laceration above R4 left eyebrow and a laceration under the left eye. V2 stated the garbage can was by R4s
head. V2 stated she was not in the room so she can't say what happened. V2 denied knowing about R4
roommate keeping the room too cold and the television too loud for R4 to sleep. V2 stated R4 roommate
does like to keep her fan on in the room. V2 stated she can't discern what is considered a loud TV. V2
stated R4 didn't sleep well at night but she administered melatonin to R4. V2 stated the melatonin only
worked a few hours for R4. V2 stated she endorsed in the past for the nurse to inform the provider that the
melatonin only worked for a few hours for R4. V2 stated she doesn't know if the Nurse reported to the
Physician/Nurse practitioner.
R4 progress notes dated 1/5/25 denotes in-part unwitnessed fall event. Writer observed resident lying on
her left side on floor mattress at bedside. Left side of face bleeding with open areas x2. Resident noted
awake and alert, at baseline. Pressure applied, sites cleaned, and dry dressings applied. Resident was
assisted back into bed with staff assist x2. Head to toe assessment performed. No other visual injuries
noted. Neuro (neurological) check performed. ROM (range of motion) to all extremities at baseline. Resident
has Dx (diagnosis): Dementia, unable to state how fall occurred. Vitals: T(temperature) 97.6, R
(respirations) 20. Unable to obtain B/P (blood pressure, pulse, and SPO2 because resident did not remain
still long enough for an accurate reading. On call DON (Director of Nursing) made aware. V4 (Physician)
made aware, awaiting MD (medical doctor) response. Attempt to make son aware, no answer. Left message
to contact facility. Call to 911 to send resident to (hospital name) Hospital per facility protocol.
On 1/15/24 at 3:00pm V5 (Director of Nursing) stated the first incident of R4 observed on the floor mat (full
size mattress) was a fall. V5 stated the nurse failed to recognize that R4 had a fall. V5 stated V2 did not
inform her that R4 had a fall or that R4 was experiencing behaviors prior to being observed bleeding from
head. V5 stated V2 informed her that the garbage can was by R4 head, and that's why she implemented to
remove the garbage can from R4's room. V5 stated V2 should have implemented a new intervention for R4
after the first fall that night. V5 stated the nurse should have used nursing judgement to determine an
intervention based on what was observed at the time of the fall. V5 stated the Nurse does not have to wait
for her directives to implement an intervention, she educated her staff on that. V5 stated she was aware that
R4 didn't sleep well at night that's why she got the order for the melatonin. V5 stated she was not aware
that the melatonin was only effective for a few hours and that R4 continued to be awake at night. V5 stated
she was not aware that R4 roommate was not a good fit for R4 because the room was cold, and the
television is loud at night. V5 stated the aide did not make her aware of this allegation/observation. V5
stated R4 floor mat was not the same height as the bed as mentioned by V2. V5 stated R4 did have a fall, it
was a change in plane for both incidents. V5 stated she has to educate V2 and V3. V5 stated the nurse
informed her that the garbage can was near R4 head and that's she implemented the intervention of
removing the garbage can from R4 room. V5 stated she concluded that R4 hit her
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146078
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146078
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ahva Care of Stickney
3900 South Oak Park Avenue
Stickney, IL 60402
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
face/head on the garbage can.
Level of Harm - Actual harm
R4 plan of care with initiated date of 7/19/2024 denotes in-part the resident has a potential for falls due to
current medical condition and confusion, deconditioning, gait/balance problems, poor
communication/comprehensive, unaware of safety needs. Actual fall (12/12/24 and 1/5/25). The resident will
not sustain serious injury through next review date, target date 1/15/25. Reduce the risk of injury by next
review. The resident falls will be minimized. Interventions: anticipate the resident needs, encourage the
resident to wait for the staff for assistance before performing any activities of daily living such as transfer,
toileting etc. Ensure the resident is wearing appropriate footwear and floor mattress next to the resident
bed. Keep bed at the lowest position and keep the floor dry to prevent the resident from slipping. Keep the
pathway and resident's environment free from clutter. Keep the resident call light within reach and
encourage the resident to use it for assistance as needed. May wear helmet to head PRN (as needed)
when restless or agitated, to protect against head injuries as tolerated. Move resident room closer to nurse
station. Orient the resident to the environment. Therapy to evaluate and treat as ordered by the physician
and no garbage can at the bed side.
Residents Affected - Few
1/16/25 at 2:49pm V6 (Administrator) stated R4 fall with injury was an accident. V6 stated he (V6) does not
understand how R4 hit her face/head on the garbage can. V6 state he only interviewed the resident during
this investigation and that the Director of Nursing interviewed the nurse (V2) and CNA (V3). Upon exit of
this survey V6 failed to present further information of how R4 suffered the two lacerations to her face after
the fall/accident.
Facility falls- (clinical protocol) policy with revised date of March 2020 denotes in-part the staff will evaluate,
and document falls that occur while the individual is in the facility, the staff and physician will monitor the
resident's response to interventions intended to reduce falling or consequences of falling. If the individual
continues to fall, the staff and physician/NP will reevaluate the situation and consider other possible
reasons for the residents falling and will reevaluate the continued relevance of current interventions.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146078
If continuation sheet
Page 3 of 3