F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
Based on observation, interview, and record review the facility failed to follow the facility's fall program and
provide supervision for three (R15, R18, and R60) of six residents reviewed for falls in the sample of 28.
These failures resulted in: R15's hospitalization resulting from nasal fractures; R18's hospitalization
resulting from a tibial fracture; and R60's hospitalizations resulting from a right hip fracture and then left hip
fracture.
Findings include:
The facility's undated Managing Falls and Fall Risk policy and procedure, documents: Based on previous
evaluations and current data, the staff will identify interventions related to the resident's specific risks and
causes to try to prevent the resident from falling and to try to minimize complications from falling.
Resident-Centered Approaches to Managing Falls and Fall Risk: 1. The staff will implement a
resident-centered fall prevention plan to reduce the specific risk factor(s) of falls for each resident at risk or
with a history of falls . 5. If falling recurs despite initial interventions, staff will implement additional or
different interventions, or indicate why the current approach remains relevant. 6. If underlying causes
cannot be readily identified or corrected, staff will try various interventions, based on assessment of the
nature or category of falling, until falling is reduced or stopped, or until the reason for the continuation of the
falling is identified as unavoidable. Monitoring Subsequent Falls and Fall Risk: 1. The staff will monitor and
document each resident's response to interventions intended to reduce falling or the risks of falling . 3. If the
resident continues to fall, staff will re-evaluate the situation and whether it is appropriate to continue or
change current interventions.
The Falling Star Program sign documents A falling star is placed on the doorway and w/c (wheelchair) if
resident meets the following criteria: 1) Has had more than 2 or more falls in the past 3 months. Follow
these Falling Star Guidelines: 1) Do Not leave unattended in the bathroom or room (if up in w/c), 2) Refer to
restorative, 3) Attempt to keep in highly visible area when up in w/c.
The facility's Falling Star Program, dated 6/1/2023, documents Upon admission, the nursing staff will review
a resident's record for a history of falls, especially falls in the last 90 days and recurrent or periodic bouts of
falling over time. The fall risk assessment will be used to implement the Falling Star program to alert staff
that a resident has a higher risk for falling. The Falling Star symbol will be placed on the resident's name tag
and wheelchair if applicable. The Falling Star program would be implemented if the resident triggers high
risk for falls per the fall assessment. The interventions for the Falling Star program should be resident
specific and follow the care plan.
On 7/23/24 at 3:39 pm, V3 (Chief Nursing Director) and V2 (Director of Nursing/DON) stated they do
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
146099
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146099
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Friendship Manor
1209 21st Avenue
Rock Island, IL 61201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
all the reportable fall incidents together to determine route cause and make sure there are interventions in
place.
Level of Harm - Actual harm
Residents Affected - Few
On 7/24/24 at 10:55 am, V3 (Chief Nursing Director) confirmed the Falling Star Program posted signage
was for residents who are at a high risk for falls, depends on the resident, and resident specific. V3
confirmed these residents should not be left unsupervised.
1. R15's Face Sheet includes the following diagnoses for R15 as: Alzheimer's Disease, Unspecified
Dementia, Generalized Anxiety Disorder, Major Depressive Disorder, Cognitive Communication Deficit,
Lack of Coordination, and Need for Assistance with Personal Care.
The Annual MDS (Minimum Data Set) Assessment for R15, dated 6/20/24, documents R15 with severe
cognitive impairment and requires substantial to maximal assistance with toileting hygiene, bathing, lower
body dressing, personal hygiene. R15 requires partial to moderate assistance with oral hygiene, upper
body dressing and is dependent for putting on/removing footwear. R15 requires substantial to maximal
assistance with all mobility.
The Fall Risk Assessment for R15, dated 3/25/24 and 6/20/24, document a fall risk score of 13 and 12
respectively and documents A score of 10 or more indicates High Risk for Falls.
The current Care Plan for R15, documents R15 has potential to fall due to impaired balance, requires
one-to-one assist to transfer with a non-mechanical lift, and does not call for assist consistently. R15
requires extensive assistance from staff with bed mobility, dressing, bathing, hygiene, transfers, and
toileting. This same Care plan documents R15 had prior falls on 9/25/23, 12/20/23, and 2/28/24.
Interventions include to assist with reposition every two hours and as needed. An intervention was added
after R15's 9/25/23 fall to not be left unattended in her room while sitting in her wheelchair.
The Progress Note for R15, dated 7/18/24 at 5:54 pm, documents (R15) unwitnessed fall from w/c to floor
in hallway. Nurse sitting at nurse's station and heard. (R15) observed lying on right side, right arm under
body, (R15) facing the floor. (R15) bleeding from nose and above left eye. Cool compress applied to side of
nose and left eye. R15 sent to the local hospital for evaluation and treatment.
The Progress Note for R15, dated 7/18/24 at 9:28 pm, documents R15 returned from local hospital with
fractured nose and to apply ice and elevate head of bed for comfort. Hospice service was notified, and new
order received for safety mats at bedside. Discoloration right eye and nose and bruise to right elbow.
The Incident Report for R15, dated 7/18/24 at 5:30 pm, R15 had unwitnessed fall in the hallway from her
wheelchair to the floor resulting in bruising with bleeding from contusion. R15 has a history of multiple falls,
R15 was leaning forward in her wheelchair and fell out. R15 complained of pain and was sent to the local
hospital for evaluation.
The Hospital Discharge paperwork, dated 7/18/24, includes a Maxillofacial (face and jawbones) CT
(Computed Tomography), dated 7/18/24 that documents findings as: Mildly displaced left greater than right
nasal bone fracture, slightly deviated to the left. Overlying nasal bridge swelling. Right preseptal periorbital
superior orbital rim contusion. There is minimal fluid stranding left ethmoid air cells. Impression: Right
superior periorbital soft tissue preseptal contusion changes. Suspect nondisplaced bilateral nasal bone
fractures.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146099
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146099
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Friendship Manor
1209 21st Avenue
Rock Island, IL 61201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
On 7/21/24 at 9:57 am, R15 was sitting in recliner lounge chair with her eyes closed. Yellow and green
fading discoloration was noted surrounding R15's bilateral eyes and to bridge of R15's nose. R15's
wheelchair was across the room out of R15's reach with a Falling Star sticker attached to the back of her
wheelchair and name plate on doorway, a non-mechanical lift was in R15's bathroom and floor fall mats
were in an upright position leaning against the wall.
On 07/23/24 at 10:55 AM, R15 was sitting on the toilet in her bathroom with a non-mechanical lift placed in
front of her and there were no staff present. At 10:57 AM, V8 (Certified Nursing Assistant/CNA) entered
R15's bedroom, walked into R15's bathroom, assisted R15 off the toilet with the non-mechanical lift,
assisted R15 to sit in the wheelchair, and pushed R15 out of the bedroom into the hallway.
On 7/23/24 at 11:04 AM, V8 (CNA) stated R15 does not generally get up by herself.
On 7/24/24 at 10:45 AM, R15's bathroom call light illuminated outside of R15's bedroom. Entered R15's
bedroom with V3 (Chief Nursing Director) and observed R15 sitting on the toilet in the bathroom, a
non-mechanical lift in front of her, and no staff present. V3 assisted R15 off the toilet with the
non-mechanical lift and assisted R15 to sit in the wheelchair. A Falling Star sticker was attached to the back
of R15's wheelchair and posted to R15's name plate at entrance of bedroom. A Falling Star Program
instruction sheet was posted on the Nurses Station peg board documenting Do Not leave unattended in the
Bathroom or room (if up in w/c) and Attempt to keep in highly visible area when up in w/c.
On 7/24/24 at 10:55 AM, V3 (Chief Nursing Director) stated she does not feel that R15 is unsafe on the
toilet. R15's 7/18/24 fall was in the hallway, due to R15 leaning in the wheelchair and R15 had not done that
before and hasn't done that since her fall.
On 7/24/24 at 11:15 am, the video surveillance, dated 7/18/24, was reviewed with V3. This video shows
R15 sitting in her wheelchair, leaning forward, head positioned over her knees, bilateral arms over
wheelchair armrests, hands holding onto the chair wheels, propelling her wheelchair out of her bedroom
with no staff supervising. R15 continued to attempt to propel the wheelchair forward, head moving forward
until she fell out of the wheelchair, hitting her head on the floor.
On 7/24/24 at 10:56 AM, V11 (Licensed Practical Nurse/LPN) stated the Falling Star program is for
residents at risk for falls and they should not be left in their room. We usually keep them near the nurse's
station.
On 7/24/24 at 10:59 AM, V12 (CNA) stated the stars on the doors are for residents who are at risk for
falling. They should not be left in the bathroom by themselves. V12 stated R15 will try to get up by herself at
times, and I would not leave her in the bathroom by herself. We try to keep her near the nurse's station so
we can keep an eye on her.
2. R60's Face Sheet includes the following diagnoses: Dementia, Cognitive Communication Deficit, Fracture
of Left Femur, Fracture of Right Femur, Fracture around Internal Prosthetic Hip Joint, Unsteadiness on
Feet, and Need for Assistance with Personal Care.
The admission MDS (Minimum Data Set) Assessment for R60, dated 2/4/24, documents R60 with severe
cognitive impairment with no functional limitations in range of motion. R60 requires partial to moderate
assistance of staff for all activities of daily living, dependent for lower body dressing and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146099
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146099
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Friendship Manor
1209 21st Avenue
Rock Island, IL 61201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
putting on footwear, and requires partial to moderate assistance for all mobility. R60 has a history of falls
within the last 2 to 6 months prior to admission and one fall without injury since admission and was not
receiving skilled therapy services.
The Quarterly MDS Assessment for R60, dated 5/26/24, documents R60 with moderately impaired
cognition, functional limitation in range of motion to one lower extremity, now requiring substantial to
maximal assistance for toileting hygiene, bathing, lower body dressing, footwear, personal hygiene. R60
now requires substantial to maximal assistance with all mobility. R60 with falls in last month, falls in last 2 to
6 months, fracture related to falls, and receiving skilled therapy services.
The Fall Risk Assessments for R60, dated 2/4/24, 3/6/24, 4/24/24, and 5/24/24 document R60 with fall risk
scores greater than 10. These forms also document A score of 10 or more indicates High Risk for Falls.
The current Care Plan for R60, documents R60 with dementia, confusion, and severe impaired cognition
requiring cues and supervision for safe decision making, monitor positioning while in wheelchair and assist
as needed. Needs reminders of using the call light. Fall risk-staff to monitor. Will try to self-transfer at times,
has a hx (history) of falls and has poor safety awareness. R60 requires one-to-one assist to stand and walk
short distances, and history of self-transfers. R60 has had five unwitnessed falls and two witnessed falls
between 2/21/24 through 5/16/24 with unwitnessed fall on 4/20/24 resulting in a right hip fracture and
5/16/24 unwitnessed fall resulting in a left hip fracture. Interventions include Offer bed or recliner after
meals; Toilet prior to putting in recliner or offered to stay up; Monitor positioning when in wheelchair and
assist as needed.
The Incident Report and Fall Investigation for R60, dated 2/21/24 at 6:30 pm, documents R60 had an
unwitnessed fall in her room trying transfer from her wheelchair to her bed, and doesn't remember to use
her call light for assistance. The interventions were to ask R60 if she wanted to sit in her recliner or go to
bed after meals and R60 was educated to use her call light and for staff to check on R60.
The Incident Report and Fall Investigation for R60, dated 3/2/24 at 9:00 am, documents R60 had
unwitnessed fall in her room from her recliner and was found scooting on her buttocks from her room into
the hallway looking for help. The reports document R60 had taken off her slippers, does not use the call
light, is unaware of her limitations, requires one-to-one assist to stand. The intervention listed was for staff
to ensure R60 is toiled prior to placing in recliner or wheelchair.
The Incident Report and Fall Investigation for R60, dated 3/19/24 at 6:35 pm, documents R60 had a
witnessed fall in the Activity Center during Bingo, was moving back and forth in her wheelchair, and slid out
onto the floor on her buttocks. The investigation documents R60 has a history of falls, does not use her call
light, requires one-to-one assist for transfers and ambulation. Dementia is main factor related to this fall, as
well as her previous level of independence. The intervention listed is for staff to monitor R60's positioning
when up and to assist as needed.
The Incident Report and Fall Investigation for R60, dated 4/20/24 at 10:10 pm, documents R60 had an
unwitnessed fall in her room from bed and found on the floor next to her bathroom during the CNA care
rounds, was sent to the local hospital and diagnosed with a right hip fracture requiring surgical repair. This
investigation documents R60 is non-verbal, and grimacing in pain when attempts to move right hip and leg,
sent to the local hospital, diagnosed with a right hip fracture requiring surgical repair. The immediate
intervention listed was for bed to be in the lowest position.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146099
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146099
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Friendship Manor
1209 21st Avenue
Rock Island, IL 61201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
The Incident Report and Fall Investigation for R60, dated 5/12/24 at 1:00 pm, documents R60 had an
unwitnessed fall from her wheelchair in front of the Nurse's Station and was found sitting on the floor in
front of her wheelchair. R60 was trying to get out of the wheelchair. This investigation documents R60 does
not ask for assist and requires one-to-one assist with transfers and ambulation. V12 and V14 CNAs were in
other resident rooms assisting and V15 RN (Registered Nurse) was downstairs in another part of the
facility, indicating R60 was left unsupervised. Intervention listed was to lay R60 down after lunch and staff
were educated Do Not leave (R60) alone.
The Incident Report and Fall Investigation for R60, dated 5/14/24 at 8:00 am, documents R60 had
witnessed fall during therapy services, became weak and shaky, and was lowered to the floor. The
intervention listed was to work slowly and monitor R60 and for blood work review.
The Incident Report and Fall Investigation for R60, dated 5/16/24 at 6:15 pm, documents R60 had an
unwitnessed fall in the hallway, self-transferred from her wheelchair, walked to the nurse's medication cart,
picked up the pill crusher mechanism, which is heavy and fell to her left side. R60 was sent to the local
hospital and diagnosed with a left hip fracture requiring surgical repair. This investigation documents R60 is
currently receiving therapy for her right hip fracture, is unsafe to be up without one-to-one assist, and will
self-transfer without asking for assist. R60's room was moved this day closer to nurse's station. This
investigation also documents V14 (CNA) had taken meal trays downstairs, V16 (CNA) was in another
resident room assisting, and V17 (Licensed Practical Nurse/LPN) was downstairs in another part of the
facility, indicating that R60 was left unsupervised.
On 7/21/24 at 9:00 AM R60's doorway held a name plate with a Falling Star sticker and fall mats were
upright resting against the wall. R60 was not in her room at this time.
On 7/21/24 at 10:00 AM, and 7/22/24 at 3:00 pm, R60 was sitting in a wheelchair across from the nurse's
station with a Falling Star attached to the back of R60's wheelchair.
On 7/24/24 at 10:44 AM, R60 was sitting in a wheelchair across from the nurse's station with no staff
supervising.
On 7/24/24 at 10:59 AM, V12 (CNA) stated the stars on the doors are for residents who are at risk for
falling. They should not be left in the bathroom by themselves. V12 stated R60 will try to get up by herself at
times, and I would not leave her in the bathroom by herself. We try to keep her near the nurse's station so
we can keep an eye on her.
On 7/23/24 at 3:39 pm, V3 (Chief Nursing Director) and V2 (DON) confirmed R60 had an unwitnessed fall
in her bedroom, by her bathroom, went out to the local hospital and received surgical repair of her right hip
on 4/20/24. V3 stated the Intervention for R60's fall was not to leave her in her room when she is up in a
wheelchair. V3 stated R60 was previously on the memory care unit prior to coming to the rehab floor where
she was with her husband and was able to be up and about independently. R60 was not used to asking for
help and is confused. We watched R60's fall on 5/16/24 on the camera and R60 just got up, walked to the
medication cart, picked up the pill crusher and fell over and not sure what you mean by root cause of the
fall. R60 has Dementia, is confused, and a high risk for falls. V3 and V2 stated they are unsure of fall
interventions or route cause for R60's fall on 5/16/24. V3 stated R60 doesn't know what is going on and
doesn't know why she fell. V3 stated the facility doesn't do one-on-one monitoring, the CNAs have to
answer call lights, and the nurse was passing medications when R60 fell on 5/16/24. V3 stated We always
have enough staff on that floor.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146099
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146099
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Friendship Manor
1209 21st Avenue
Rock Island, IL 61201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
The current Care Plan for R60 does not reflect R60's individualized specific needs related to her previous
falls. There is no documented evaluation for the various interventions based on R60's assessment, nature
and category of her falls, and no monitoring or response to implemented failed or successful interventions,
resulting in continued falls for R60.
Residents Affected - Few
3. The admission MDS (Minimum Data Set) dated 6/27/24 documents R18 is cognitively intact, upper body
dressing at partial/moderate assistance, lower body dressing at substantial/maximal assistance, and
putting on/taking off footwear at dependent.
The current Fall Care Plan for R18 documents R18 has the potential for falls due to impaired balance,
requires one to one assist with standing and walking short distances and is a high risk for falls. This Care
Plan also documents R18 fell on 7/17/24 with new intervention put in place to encourage R18 to stay where
she is seated until staff can help her.
The facility's final report and investigation dated 7/19/24 documents R18 had a fall on 7/17/24 while sitting
on the side of the bed receiving staff assistance getting dressed and documents that a CT showed:
subarticular sclerosis of the medial tibial plateau compatible with nondisplaced impaction fracture injury.
The Progress note dated 7/17/24 at 9:06am documents at 7:45am resident (R18) was being assisted from
bed. She was seated on the side of the bed. Resident (R18) scooted to the edge of the bed and slid off of
the bed landing first on her knees and then forward on her forehead. No loss of consciousness. Large
hematoma to forehead. Ice applied. This note also documents R18 received a Skin tear on left upper arm
and a bruise to the left knee and complained of pain in her right knee. R18 sent to local hospital for
evaluation.
On 07/21/24 at 08:26 AM R18 noted to be lying in bed with a large, raised, pinkish-red bump to left
forehead, bilateral eyes with dark, purple discoloration around orbits and chin area. R18 stated that
Wednesday (7/17/24) she was getting out of bed when she slid off the side onto the floor hitting her face on
the metal base of the over bed table. R18 stated she went to the hospital and was found to have a crack in
her leg below her right knee. R18 stated she is to wear a brace to her right leg and a brace to her right
wrist. Neither brace noted in room.
On 07/22/24 at 12:45 PM R18 noted sitting in wheelchair in room with Lower Extremity brace to right leg
and feet on wheelchair pedals. Bruising to face is turning green in color today.
On 07/24/24 at 11:20 AM R18 noted to be sitting alone in her wheelchair in her room. A Falling star sticker
noted on R18's door and on her wheelchair.
On 7/24/24 at 09:30 AM V9 (CNA) stated on 7/17/24 that she was assisting R18 with dressing with bed at
mid-level when V13 (CNA) came into R18's room to ask a question. V9 stated she turned her head toward
V13 and answered question. V13 gasped causing V9 to turn back to R18 and noted R18 laying on the floor.
V9 stated she should not have turned away from R18 because fall would not have happened.
On 07/24/24 at 09:40 AM V10 (Registered Nurse/RN) stated she was called to R18's room by V13 stating
R18 had fallen. V10 entered R18's room and V9 was kneeling next to R18 laying on the floor. V10 stated
she assessed R18's vital signs, did a neurological check, cleaned and bandaged skin tear to left arm and
assessed R18's range of motion (ROM). During ROM V10 noted a small bruise to R18's left knee and R18
complained of soreness to her right knee. V9 and V13 put R18 in bed and R18 was sent to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146099
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146099
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Friendship Manor
1209 21st Avenue
Rock Island, IL 61201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
local hospital for evaluation.
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146099
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146099
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Friendship Manor
1209 21st Avenue
Rock Island, IL 61201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to implement Enhanced Barrier
Precautions throughout the facility to protect vulnerable residents and prevent the spread of multi-drug
resistant organisms (MDROs). This failure has the potential to affect all 73 residents residing in the facility.
Residents Affected - Many
Findings include:
The facility's Enhanced Barrier Precautions policy, dated 8/2022, documents Enhanced barrier precautions
(EBPs) are utilized to prevent the spread of multi-drug resistant organisms. EBPs employ targeted gown
and glove use during high contact resident care activities when contact precautions do not otherwise apply.
Examples of high contact resident care activities requiring the use of gown and gloves for EBPs include
Dressing, Bathing/Showering, Transferring, Providing Hygiene, Changing Linens, Changing briefs or
Assisting with toileting, Device care or use (Central Line, Urinary Catheter, Feeding Tube,
Tracheostomy/Ventilator), and Wound Care (any skin opening requiring a dressing). This same policy also
documents EBPs are indicated (when contact precautions do not otherwise apply) for residents with
wounds and/or indwelling medical devices regardless of MDRO colonization. EBPs remain in place for the
duration of the resident's stay or until resolution of the wound or discontinuation of the indwelling medical
device that places them at increased risk. Staff are trained prior to caring for residents on EBP's. Signs are
posted on the door or wall outside the resident room indicating the type of precautions and PPE (Personal
Protective Equipment) required. PPE is available outside of the resident rooms.
On 7/21/24 at 8:00 AM the facility's resident hallways were toured in entirety and no residents were
observed to be in isolation or to have signs on their doors to indicate any EBPs.
On 7/22/24 at 1:00 PM V7 (Certified Nursing Assistant/CNA) performed suprapubic catheter care on R26.
V7 wore gloves but did not wear a gown or any other PPE.
On 7/23/24 at 10:00 AM V4 (Licensed Practical Nurse/Infection Control Preventionist) and V5 (Licensed
Practical Nurse) performed R26's right shin and right foot wound care. R26's wounds had a moderate
amount of clear drainage noted on the dressings and in and around the wounds. V4 and V5 did not wear a
gown during the wound care.
On 7/23/24 at 10:38 AM, V4 confirmed she is in charge of the facility's infection prevention program. V4
stated Currently (R275) is the only resident on Transmission Based Precautions, of any kind, and it is
Contact isolation for C-Diff (Clostridium Difficile colitis). (R275) was just admitted and is the only one we've
had in isolation for a couple months. We have not implemented any Enhanced Barrier Precautions on
anyone. At this time V4 confirmed R5, R12, R21, R26, and R58 all have indwelling urinary catheters. V4
then confirmed R6, R18 and R52 all have pressure ulcer wounds. V4 confirmed that residents residing in
the facility or newly admitted to the facility with open wounds, open lines (intravenous or central lines),
feeding tubes, tracheostomies or indwelling urinary catheters have not been placed in EBP because the
facility has not implemented those precautions on anyone. V4 stated We aren't implementing the enhanced
barrier precautions on residents because I didn't realize it was mandatory.
The facility's Roster Census Status, dated 7/21/24, and provided by V1 (Administrator) documents 73
residents currently reside in the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146099
If continuation sheet
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