F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to ensure a call light was within reach
for four of four residents (R1, R2, R3, R4) reviewed for accommodation of needs in the sample of ten.
Residents Affected - Some
Findings include:
The facility's Call Light policy dated 01/2004 documents, Objective: To respond to resident's request and
needs. Offer further services before leaving resident's room. Be sure call light is within reach before leaving
the room.
1. On 10-6-23 from 7:30 AM through 8:35 AM R1 was sitting in her wheelchair in her room. During this time
R1's call light was on the floor next to the right side of R1's wheelchair. R1 stated, I cannot reach my call
light on the floor.
2. On 10-6-23 from 7:30 Am through 8:35 AM R2 was lying in bed on her right side. During this time R2's
call light was laying on the floor beside the right side of R2's bed and out of R2's reach.
On 10-6-23 at 8:40 AM V9 (CNA/Certified Nursing Assistant) stated, The last time someone took care of
(R2) was on third shift around 6:00 AM. I am not sure how long (R2's) call light has been on the floor.
3. On 10-6-23 from 7:20 AM through 8:15 AM R3 was lying in bed on his back. During this time R3's call
light was laying on the floor on the right side of his bed and was out of R3's reach. R3 stated, My call light is
always on the floor.
On 10-6-23 at 8:20 AM V7 (CNA) and V8 (CNA) both stated they were taking care of R3 and had not
attended to R3 since 6:00 AM when they made rounds with the third shift CNA's. V7 verified that R3's call
light should not have been on the floor.
On 10-7-23 from 2:25 AM through 4:00 AM R3 was lying in bed on his back. During this time R3's call light
was laying in the chair next to R3's right side of the bed and out of R3's reach.
On 10-7-23 at 4:00 AM V17 (CNA) verified that R3's call light was not within his reach from 2:25 AM
through 4:00 AM.
4. On 10-6-23 from 7:25 AM through 8:35 AM R4 was lying in bed on her back and R4's call light was on
the floor behind her headboard. At 8:35 AM R4 stated, I do not know how long my call light was on the floor.
All I know is I could not reach it. The staff never brush my teeth.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
146108
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146108
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor Court of Peoria
6900 North Stalworth
Peoria, IL 61615
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
On 10-6-23 at 8:35 AM V7 (CNA) stated that R4's call light was on the floor and was unsure how long the
call light was on the floor.
On 10-6-23 at 12:55 PM V1 (Administrator) stated, All resident call lights should be within reach at all times.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146108
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146108
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor Court of Peoria
6900 North Stalworth
Peoria, IL 61615
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide oral care/personal care to four of four
residents (R1, R2, R3, and R4) reviewed for ADL (Activities of Daily Living) Care in the sample of ten.
Residents Affected - Some
Findings include:
The facility's Personal Care of Residents policy dated 12/2002 documents, Purpose: To provide that
residents of the facility receive adequate care. Each resident shall have proper daily personal attention
and/or care including skin, nails, hair, and oral hygiene.
1. R1's Care Plan dated 1-6-23 documents R1 needs one assistance of staff for mouth care.
R1's MDS (Minimum Data Set) assessment dated [DATE] documents R1 is moderately cognitively impaired
and requires extensive assistance of one staff physical assist for personal hygiene.
On 10-6-23 at 8:35 AM R1's natural teeth were yellow stained. R1 stated, The staff never help me brush my
teeth. I do not think I have toothpaste.
2. R2's Care Plan dated 9-9-23 documents, Mouth Care: Perform oral care before breakfast and before
bed.
R2's MDS (Minimum Data Set) assessment dated [DATE] documents R2 is severely cognitively impaired
and requires extensive assistance of one staff physical assist for personal hygiene.
On 10-6-23 from 8:35 AM through 8:40 AM V9 (CNA/Certified Nursing Assistant) provided morning care to
R2. R2 had no false or natural teeth. R2 did not have mouthwash or swabs at the bedside or in her
restroom. During these cares V9 did not provide oral cares to R2.
On 10-6-23 at 8:40 AM V9 stated, I am not sure if (R2) has teeth or not. I do not think (R2) has teeth. (R2)
does not have mouthwash or swabs in her room.
3. R3's Care Plan dated 9-20-23 documents staff must assist R3 with oral hygiene.
R3's MDS assessment dated [DATE] documents R3 is moderately cognitively impaired and requires limited
assistance of one staff of physical assist for personal hygiene.
On 10-6-23 at 8:20 AM V7 (CNA/Certified Nursing Assistant) and V8 (CNA) both provided personal cares
to R3 and then transferred R3 from the bed to the wheelchair. During these personal cares V7 and V8 did
not provide oral care to R3.
On 10-6-23 at 8:20 AM V7 stated she thinks third shift should be brushing R3's teeth.
On 10-6-23 at 9:45 AM R3 stated, I never get my teeth brushed.
4. R4's MDS assessment dated [DATE] documents R4 is moderately cognitively impaired and requires
extensive assistance of two staff physical assist for personal hygiene.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146108
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146108
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor Court of Peoria
6900 North Stalworth
Peoria, IL 61615
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On 10-6-23 at 8:35 AM V7 (CNA/Certified Nursing Assistant) and V8 (CNA) provided incontinence cares
and grooming to R4. R4's natural teeth had food debris between the teeth R4 had two long curly facial hairs
to the left side of her chin. V7 and V8 then transferred R4 from the bed to the wheelchair. V8 proceeded to
push R4 in her wheelchair from her room down to the dining room. Both V7 and V8 did not provide oral
cares during this time. V7 (CNA) stated, Third shift should be brushing (R4's) teeth. (R4) does not have a
toothbrush, toothpaste, or mouth wash. (R4) has been back from the hospital for a couple days and I am
not sure if anyone has gotten her a toothbrush or toothpaste or shaved her.
On 10-6-23 at 8:40 AM R4 stated, The staff never brush my teeth. I prefer to be shaved and do not like
having hair on my face.
On 10-6-23 at 10:45 AM R4 still had two long curly facial hairs to the left side of her chin. (V8) stated, (R4's)
hairs need to be shaved.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146108
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146108
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/08/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor Court of Peoria
6900 North Stalworth
Peoria, IL 61615
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or
licensed dietitian, to the extent allowed by State law.
Based on observation, interview, and record review the facility failed to provide a resident with pureed meat
as ordered by the physician for one of four residents (R2) reviewed for meals in the sample of ten.
Residents Affected - Few
Findings include:
The facility's Pureed to Liquid Consistency Diet Order Procedure dated 05/2020 documents, All foods
pureed to liquid consistency should be smooth with no lumps or particles. All food on the pureed to liquid
consistency diet should be prepared in the kitchen.
R2's Physician's Order Report dated 9-6-23 through 10-6-23 documents R2's diet order as puree.
On 10-6-23 at 9:30 AM R2 was sitting in a high back padded wheelchair in the dining room. R2 was feeding
herself a bowl of mechanical soft (crumbled pieces) of a sausage patty with gravy on top. V7 (CNA/Certified
Nursing Assistant) was sitting next to R2 and stated, (R2) is supposed to have a pureed diet. (R2) always
gets mechanical soft sausage.
On 10-6-23 at 9:40 AM V9 (CNA) stated (R2) is always served mechanical soft sausage.
On 10-6-23 at 10:00 AM V12 (Dietary Manager) stated, (R2's) sausage is mechanical soft and should have
been pureed. When (V11/Cook) warmed the sausage up it turned the sausage into crumbles. (V11) should
have ensured (R2's) sausage was pureed.
On 10-6-23 at 12:55 PM V1 (Administrator) stated the machine blade used to make pureed meat was
broken and that is why the meat was not pureed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146108
If continuation sheet
Page 5 of 5