F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure that a resident's signed POLST (Practitioner Order
for Life-Sustaining Treatment) form and physician's order are consistent, to reflect the resident's treatment
wishes in an event of a medical emergency, based on the facility's advance directives policy. This applies to
1 of 2 residents (R29) reviewed for advance directives in the sample of 16.
The findings include:
R29 was admitted to the facility on [DATE]. R29 had multiple diagnoses including Parkinsonism,
generalized muscle weakness and stage 3 chronic kidney disease.
R29's quarterly MDS (Minimum Data Set) dated [DATE] showed that the resident was cognitively intact.
R29's active physician order summary report showed an order dated [DATE] for Full Code - CPR
(Cardiopulmonary Resuscitation).
R29's POLST form dated [DATE] showed that if R29 had a cardiac arrest and had no pulse, No CPR: Do
Not Attempt Resuscitation (DNAR). The POLST form was signed by R29's legal representative and primary
care physician. R29's POLST form was inside the resident's physical chart and was not scanned in the
resident's electronic records.
On [DATE] at 10:24 AM, V17 (Registered Nurse) reviewed R29's physical chart and stated that a signed
POLST for No CPR was available. V17 reviewed R29's electronic physician's order report and stated that
the order was Full Code. According to V17, he will ask the social service department for clarification
because the POLST and the physician's order were conflicting.
On [DATE] at 10:27 AM, V8 (Social Service Director) stated that the POLST form and the physician's order
should reflect the same code status and/or advance directives to avoid confusion, because in an
emergency the physician's order and the signed POLST will direct the care that should be given to a
resident.
On [DATE] at 12:27 PM, V2 (Director of Nursing) stated that a physician's order is part of the resident's plan
of care. V2 stated that the code status order on a resident's physician's order and the signed POLST should
always be consistent to prevent any concerns during provision of emergency procedure to a resident.
According to V2, R29's order should have been changed from a Full Code to DNR (Do not Resuscitate) on
[DATE] when the resident's POLST was signed by the legal representative.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
146125
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hearthwood Snf Senior Living
829 Carillon Drive
Bartlett, IL 60103
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
The facility's undated policy regarding advance directives showed 9. If resident has chosen any other
advance directive from current OBRA (Omnibus Budget Reconciliation Act) definitions and guidelines,
resident will have a valid POLST form or alternative state issued document placed in the physical chart 12.
The plan of care for each resident will be consistent with his or her documented treatment preferences
and/or advance directive.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146125
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hearthwood Snf Senior Living
829 Carillon Drive
Bartlett, IL 60103
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to administer oxygen to a resident as
ordered by the physician. This applies to 1 of 1 resident (R42) reviewed for oxygen in a sample of 16.
Residents Affected - Few
The findings include:
Face sheet, dated April 23, 2024, shows R42's diagnoses include respiratory failure with hypercapnia,
congestive heart failure, bradycardia, atrial fibrillation, obstructive sleep apnea, and anxiety disorder.
Physician order, initiated July 17, 2023 and discontinued April 22, 2024 at 2:13 PM, shows R42 had a
physician's order for continuous oxygen to be administered at 5 liters per minute via nasal cannula.
Care plan, initiated April 22, 2024, shows R42 had orders for oxygen therapy related to congestive heart
failure and his care plan interventions included providing oxygen as ordered.
On April 22, 2024 at 11:38 AM, R42 was resting in his bed with his nasal cannula placed in his nose. R42's
oxygen concentrator was turned on and R42's oxygen was set to deliver 3.5 liters per minute. At 1:33 PM,
R42's oxygen remained set to deliver 3.5 liters per minute of oxygen. At 1:52 PM, V9 (CNA/Certified
Nursing Assistant) examined R42's oxygen concentrator setting and stated the oxygen was set to deliver
3.5 liters per minute of oxygen. At 1:55 PM, V15 (Infection Control Nurse) and V16 (Licensed Practical
Nurse) both examined R42's oxygen concentrator and stated R42's oxygen was set to deliver 3.5 liters per
minute of oxygen.
Facility policy Oxygen Administration, revised October 2023, shows, Verify that there is a physician's order
for the procedure. Review the physician's order of facility protocol for oxygen administration 8. Turn on the
oxygen. Unless otherwise ordered, start the flow of oxygen at the rate of 2 to 3 liters per minute 10. Adjust
the oxygen delivery device so that is comfortable for the resident and the proper flow of oxygen is being
administered
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146125
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hearthwood Snf Senior Living
829 Carillon Drive
Bartlett, IL 60103
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure that a narcotic medication was not
borrowed from one resident and given to another resident. This applies to 1 of 5 residents (R306) reviewed
for medication administration in the sample of 16.
The findings include:
R306 is an [AGE] year old female admitted to the facility on [DATE] with medical diagnoses that include
syncope and collapse, history of falling, pain in right shoulder, and presence of cardiac pacemaker.
R306 has a physician order dated April 21, 2024 for hydrocodone/acetaminophen 5/325 milligrams (mg) give 1 tablet every 4 hours as needed for moderate pain. R48 also has a physician order dated April 14,
2024 for hydrocodone/acetaminophen 5/325 mg - give 1 tablet by mouth every 8 hours as needed for pain.
On April 22, 2024 at 11:13 AM while observing 3rd floor split cart and narcotic reconciliation, V12
(Registered Nurse) stated that the narcotic count would be off because he gave one of R48's
hydrocodone/acetaminophen 5/325 mg tablets to R306. V12 stated that R306 has an order for
hydrocodone/acetaminophen 5/325 mg but did not have a prescription for Hydrocodone 5/325 yet. V12
stated they are waiting for R306's doctor to send a prescription for hydrocodone/acetaminophen 5/325 mg.
R48's controlled drug receipt record for hydrocodone/acetaminophen 5/325 mg showed that R48 had 17
tablets remaining. However, the actual count in the medication blister card was 16 tablets remaining. V12
stated that it is the facility's policy not to share one resident's narcotic medication with another resident. V12
also stated that he was not able to pull the hydrocodone/acetaminophen 5/325 mg tablet for R306 from the
backup medication supply machine because there was no prescription available to be processed by the
pharmacy at that time.
Review of R306's medication administration record shows that hydrocodone-acetaminophen 5/325 mg was
given to R306 on April 22, 2024 at 9:22 AM
On April 23, 2024 at 10:41 AM, V12 stated R306's hydrocodone-acetaminophen 5/325 mg came that day.
V12 stated he was able to get a prescription from the doctor yesterday afternoon via fax. V12 stated he
then faxed the prescription to the pharmacy.
On April 24, 2024 at 11:05 AM, V13 (Pharmacist) stated that an order is not an actual prescription when
dealing with narcotics. V13 stated that they received an order for R306's Hydrocodone/acetaminophen
5/325 mg via fax on April 22, 2024 at 10:32 am. V13 state that the prescription came later in the day at 2:08
PM. V13 stated the facility would not be able to pull hydrocodone/acetaminophen 5/325 mg from the backup
medication supply machine without a prescription. V13 stated that the nurse should not share narcotic
medications with other residents. V13 stated that if the doctor has not signed the prescription and approved
a narcotic medication then the facility should not administer the medication.
On April 24, 2024 at 1:33 PM, V2 (Director of Nursing) stated there must be a prescription for a narcotic to
be administered. V2 stated it is their policy not to take from one resident's medication
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146125
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hearthwood Snf Senior Living
829 Carillon Drive
Bartlett, IL 60103
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
and give it to another resident. V2 stated without a prescription for a narcotic medication, the physician is
not giving his permission to administer the medication. V2 stated it is their policy not to give a narcotic
medication until the pharmacy receives a valid prescription and agrees to its distribution.
The facility's administering medications policy showed in-part, under Policy interpretation and
implementation: 10. The individual administering the medication checks the label to verify the right resident,
right medication, right dose, right time, right route, and right documentation of administration when giving
the medication.
Event ID:
Facility ID:
146125
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hearthwood Snf Senior Living
829 Carillon Drive
Bartlett, IL 60103
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
Based on observation, interview, and record review, the facility failed to identify and monitor behaviors and
provide diagnosis targeted for a prescribed antipsychotic medication. This applies to 1 of 5 residents (R15)
reviewed for unnecessary medications in the sample of 16.
The findings include:
On April 22, 2024 at 10:57am, R15 was in a wheelchair in the resident room. R15 was dressed, groomed,
and calm. R15 answered questions with slight nods only. R15's affect was flat.
According to the facility Face Sheet, R15 has diagnoses at admit, March 17, 2024, with diagnoses including
pneumonia; urinary tract infection; weakness; shortness of breath; acute respiratory failure with hypoxia;
unsteadiness on feet; dysphagia, oropharyngeal phase; unspecified atrial fibrillation; thoracic aortal
aneurysm; hyperlipidemia; unspecified dementia, unspecified severity with other behavioral disturbance;
anxiety disorder unspecified; other recurrent depressive disorders; anemia unspecified; presence of other
vascular implants and grafts; essential (primary) hypertension; constipation unspecified.
The physician order sheet (POS) shows an order for Quetiapine Fumarate (an anti-psychotic medication)
50 milligrams by mouth at bedtime for anxiety. The order is dated March 17, 2024.
The diagnosis list includes no psychotic illness that would necessitate the use of an antipsychotic
medication.
The PASRR (Preadmission Screening and Record Review) for R15, dated March 15, 2024, shows PASRR
Level 1 Determination: No Level 2 required - No SMI (severe mental illness).
There is no record of monitoring R15's behavior in the facility record.
A Progress Note dated April 1, 2024 at 3:50 pm, from the psychiatric Nurse Practitioner (V7) shows R15
has a history of screaming and resisting care and notes these behaviors are not occurring at the time of the
examination and refers to no other diagnostic criteria for the use of an antipsychotic medication.
On April 24, 2024 at 12:25 pm, V19 (Spouse to R15) stated R15 was not taking quetiapine or Seroquel (the
brand name for quetiapine fumarate) at home before being hospitalized immediately prior to admission to
the facility on March 17, 2024.
The facility provided their policy titled Psychotropic Medication Use. The policy includes:
1. Residents will only receive antipsychotic medications when necessary to treat specific conditions for
which they are indicated and effective.
2. The Attending Physician and other staff will gather and document information to clarify a resident's
behavior, mood, function, medical condition, specific symptoms, and risks to the resident and others.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146125
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hearthwood Snf Senior Living
829 Carillon Drive
Bartlett, IL 60103
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
7. Psychotropic medications shall generally be used only for the following conditions/diagnoses as
documented in the record, consistent with the definition(s) in the Diagnostic and Statistical Manual of
Mental Disorders (current and subsequent editions):
a. Schizophrenia;
Residents Affected - Few
b. Schizoaffective disorder;
c. Schizophreniform disorder;
d. Delusional disorder;
e. Mood disorders (e.g. bipolar disorder, depression with psychotic features, and treatment refractory major
depression);
f. Psychosis in the absence of dementia;
g. Medical illnesses with psychotic symptoms and/or treatment-related psychosis or mania (e.g. high dose
steroids);
h. Tourette's Disorder;
i. Huntington Disease;
j. Hiccups;
k. Nausea and vomiting associated with cancer or chemotherapy.
8. Diagnoses alone do not warrant the use of antipsychotic medication. In addition to the above criteria,
antipsychotic medications will generally only be considered if the following conditions are also met:
a. The behavioral symptoms present a danger to the resident or other; AND:
(1) the symptoms are identified as being due to mania or psychosis (such as auditory, visual, or other
hallucinations; delusions, paranoia or grandiosity; or
(2) behavioral interventions have been attempted and included in the plan of care, except in an emergency.
11. Antipsychotic medications will not be used if the only symptoms are one or more of the following:
a. Wandering;
b. Poor self-care
c. Restlessness;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146125
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hearthwood Snf Senior Living
829 Carillon Drive
Bartlett, IL 60103
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
d. Impaired memory;
Level of Harm - Minimal harm
or potential for actual harm
e. Mild anxiety;
f. Insomnia;
Residents Affected - Few
g. Inattention or indifference to surroundings;
h. Sadness or crying alone that is not related to depression or other psychiatric disorders;
i. Fidgeting;
j. Nervousness; or
k. Uncooperativeness.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146125
If continuation sheet
Page 8 of 8