F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, observation and record review, the facility failed to provide supervision for 1 of 5 residents (R2)
reviewed for dining assistance in the sample of 9.
Findings include:
On 11/14/23 at 8:05 AM, R2 is in her bed with the head of bed up at 45 degrees. R2 has her breakfast tray
in front of her. She has scrambled eggs in between her biscuit halves for a sandwich. She has eaten only a
small amount. She has spilled her coffee cup onto the tray. She has a small glass of orange juice and a
bowl of oatmeal which she has not touched. Her silverware was still wrapped in the paper napkin which is
soaked with coffee which she spilled. R2 has no staff with her in the room.
On 11/14/23 at 10:50 AM, V5, Certified Nurse Aide, stated that R2 has a very poor appetite. R2 needs a
little assistance with meals because she has poor eyesight. Sometimes she is alert and other times
confused.
On 11/14/23 at 1:35 PM, V3, Assistant Director of Nurses, stated that R2 should be supervised while she is
eating.
On 11/14/23 at 2:00 PM, V3, stated that the facility does not have a policy on dining assistance.
R2's admission Profile, print date of 11/14/23, documents that R2 was admitted on [DATE] and has a
diagnosis of Palliative Care.
R2's November 2023 Physician Orders documents, Admit to Hospice dx, (diagnosis), aspiration
pneumonia. Regular diet, regular texture, thin liquids.
R2's Minimum Data Set, (MDS), dated [DATE], documents, that R2 is cognitively intact and requires limited
assist of 1-person physical assist with dining.
R2's Significant Change MDS, dated [DATE], documents that R2 is mildly cognitively impaired.
R2's current Care Plan documents, I (R2) am at risk for an ADL, (Activity of Daily Living), Self-Care
Performance Deficit r/t, (related to), Activity Intolerance, Confusion, Fatigue, Impaired balance Date
Initiated: 07/20/2023. Intervention: EATING: I require SUPERVISION/SETUP assistance of one staff
participation to eat. Date Initiated: 07/20/2023 Revision on: 07/20/2023.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
146139
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146139
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Regency Care
2120 West Washington
Springfield, IL 62702
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide a palatable meal for 3 of 9 residents (R1, R5, R9)
reviewed for dining services in the sample of 9.
Residents Affected - Few
Findings include:
1. On 11/14/23 at 8:10 AM, R5 stated, The food sometimes is cold by the time we get it.
R5's admission Profile, print date of 11/14/23, documents R5 was admitted on [DATE] and has Type 2
Diabetes and Hypertension.
R5's Minimum Data Set (MDS), dated [DATE], documents R5 is cognitively intact.
2. On 11/14/23 at 8:30 AM, R9 stated that her tray was cold when it was served to her, but they did heat it
up in the microwave this morning. R9 stated the food is ok.
R9's admission Profile, print date of 11/14/23, documents that R9 was admitted on [DATE] and has
diagnosis of Parkinson's Disease.
R9's MDS, dated [DATE], documents that R9 is cognitively intact.
3. On 11/14/23 at on 11/14/23 at 8:07 AM, R1 is sitting in her recliner. R1's breakfast tray is still covered. R1
stated that she is not hungry this morning. R1 stated, I eat in my room mainly for breakfast and yes the food
is cold sometimes.
R1's admission Profile, print date of 11/14/23, documents that R1 was admitted on [DATE] and has
diagnoses of Parkinson's Disease, Dementia, and encounter for Palliative Care.
R1's admission MDS, dated [DATE], documents that R1 is severely cognitively impaired and requires set up
assistance for meals.
On 11/14/23 at 11:45 PM, V4, Dietary Manager, stated she does do a Resident Council for food. She stated
that she talks to the residents to see how the food is tasting and she has some pretty vocal ones so she
usually knows how it is tasting. V4 stated, We have been working on food temperatures because it has
been a problem. I have been here for 3 months, and it is getting better.
The Food Committee Minutes, dated 10/26/23, documents, Residents state meals continue to come to
them cool or lukewarm, mornings and evenings specifically. *Much better but still room for improvement.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146139
If continuation sheet
Page 2 of 2